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August 2016

Parallels Remote Application Server Customer Stories

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Stanislaus County Behavioral Health

Behavioral Health & Recovery Services provides integrated mental health services to adults, older adults with a serious

mental illness, and to children or youth with a serious emotional disturbance.

“Parallels Remote Application Server has helped my organization publish our Electronic Health Record Application to our internal users and contractors.”

~Hector Ayala, Sr. Systems Engineer at BNRS

Primary reason why customer chose Parallels Remote Application Server: To deliver confidential information quickly and securely to 500+ staff members and help support 80+ County administered programs and community partnerships.

Solution that Parallels Remote Application Server replaced: Citrix XenApp

Applications being delivered: Anasazi Electronic Medical Record (EMR)

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Bay Dermatology & Cosmetic Surgery

Bay Dermatology offers central Florida patients the region’s highest quality care for advanced

treatment of all skin, hair and nail disorders.

“With the implementation of Parallels Remote Application Server and the support of Data-Tech Cloud Services we solved the performance and connectivity problems on our network

and servers, improving the user experience significantly" ~Juan Rosa, IT Manager for Bay Dermatology

Primary reason why customer chose Parallels Remote Application Server:To deliver a lightning-fast, reliable, and cost effective tool that could provide an outstanding experience for users.

Solution that Parallels Remote Application Server replaced: Citrix XenApp

Applications being delivered: Microsoft applications and virtual desktops

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Godiva Chocolatier 

Godiva is broadly recognized as the worldwide leader in super premium chocolates with over 600 retail stores,

40,000 points of sale and over 800 travel retail points in more than 100 countries.

“Prior to having Parallels Remote Application Server, we had to update applications on each machine. With Remote Application Server, we can just do an update once and publish it to all users.”

~Thomas Cauwenberg,  IT Service Delivery & Infrastructure Manager at Godiva Chocolatier 

Primary reason why customer chose Parallels Remote Application Server:To simplify IT management by updating one server application and all desktops seamlessly at once.

Solution that Parallels Remote Application Server replaced: Microsoft RDS

Applications being delivered: Personalized applications built in-house.

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W.S. Badcock Corporation

Badcock offers customers a full range of furniture, bedding, appliances, electronics, accessories and floor coverings.

Badcock has 300 locations in over eight states.

““High-quality cross-platform support is the #1 benefit of the switch from Citrix to Parallels Remote Application Server.”

~Todd Zacharias, Manager IT Network Systems at W.S. Badcock

Primary reason why customer chose Parallels Remote Application Server:To deliver corporate resources to over 1400 employees across 300 locations. Parallels RAS promoted easy management of the entire infrastructure from a centralized dashboard.

Solution that Parallels Remote Application Server replaced: Citrix XenApp

Applications being delivered: Personalized applications

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Abilene Diagnostic Clinic

Abilene Diagnostic Clinic (Abilene DC) is one of the leading clinics in Texas, providing the best possible care to patients. The Clinic offers a complete set of labs, such as EKG, Radiology, Physical

Therapy, Anticoagulation and Nuclear Medicine.

“Within five minutes of being shown how it performs load balancing functions, I was fully comfortable being able to monitor each server without an issue.”

-~acob Brokke, IT Manager at Abilene Diagnostic Clinic

Primary reason why customer chose Parallels Remote Application Server:For low cost compared to other solutions, scalability, and efficient load balancing

Solution that Parallels Remote Application Server replaced: Microsoft RDS

Applications being delivered: Electronic Medical Record Allscripts EHR Pro

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Kawaguchi-Shinkin Bank

Kawaguchi-Shinkin Bank is a regionally-focused financial institution. There are 45 branches within the southern area of Saitama Prefecture, centered around the main branch in

Kawaguchi City.

“As a financial institution, we are extremely sensitive to issues like data leaks from the perspective of protecting our customers’ data. For those of us in the systems department responsible for the operational

maintenance of the bank’s systems, thin clients offer an attractive system configuration.”~Mr. Yoshitaka Kokubu, Manager, Systems Department at Kawaguchi-Shinkin Bank

Primary reason why customer chose Parallels Remote Application Server:For the relative ease of roll-out and management and for the high level of affinity with Windows environments.

Solution that Parallels Remote Application Server replaced: None

Applications being delivered: Corporate applications, office, and virtual desktops

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Norwegian American Hospital

Norwegian American Hospital is 200+ bed hospital near Humbolt Park in Chicago. It is a critical access hospital,

which is able to provide a full range of services from Emergency medicine to Surgery to Cardiac Cath lab.

“Parallels RAS is easy to deploy and easy to manage. Our number one benefit is having the ability to provide access to selected applications based on user-group needs.”

~Mariusz Mazek,  IT Manager at Norwegian American Hospital

Primary reason why customer chose Parallels Remote Application Server: NAH had environment where no server-based solution was implemented and only VPN was used to connect to internal resources. The NAH IT team was looking for a seamless virtual desktop and application delivery solution with secure remote access capability.

Solution that Parallels Remote Application Server replaced: None

Applications being delivered: The standard applications they publish are MS OCE, MEDITECH, GE PACS-IW, GE RIS, GE MERS, and ADP Enterprise eTime.

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Mastex Software

Mastex Software BV, based in the Netherlands, develops maritime fleet management software. At present, more than

750 ships in over twenty-five countries worldwide use MXSuite.

“We needed a reliable solution that allowed our customers to connect from their systems to Mastex Software. With Parallels Remote Application Server, our connection issues were resolved, which satisfied

our customers.”~ Peter Van Driel, Managing Director at Mastex Software

Primary reason why customer chose Parallels Remote Application Server: To avoid frequent wasted time for support agents as well as customers. As end-users faced lot of challenges in connecting to the datacenter, Mastex Software had to give their customers a lot of assistance, making the software inefficient.

Solution that Parallels Remote Application Server replaced: Microsoft RDS

Applications being delivered: MXSuite, and other applications such as MS Office, Adobe Reader and AutoCAD Viewer

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Direct Network Services BV

Direct Network Services BV is a leading Managed Service Provider in the Netherlands and supports SMEs in their

information technology. The company has several years of experience in providing customized cloud services to

businesses of all sizes.

“We like Parallels Remote Application Server because it’s flexible and cost-effective. When compared against Citrix, we were able to save over 85% of costs for one of our customers.”

~Peter Spithoff & Victor Esselman, Owners at Direct Network Services BV

Primary reason why customer chose Parallels Remote Application Server: The company was therefore looking for a virtualization tool that was flexible, cost-effective, and can use what is already there and easy to deploy and use while publishing applications to a range of devices.

Solution that Parallels Remote Application Server replaced: Citrix XenApp

Applications being delivered: MS Office as well as customized applications

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Tabor College

Tabor is a big school with 4,500 students and 450 employees, including academic, financial, planning, and

administration staff. Tabor provides a broad learning environment with theater, music, excursions,

and sports tournaments.

“Parallels Remote Application Server is a good solution. It has simplified IT management and significantly reduced admin tasks. Now admins get less work.”

~Raymond Van Den Berg, Head Systems Administrator at Tabor College

Primary reason why customer chose Parallels Remote Application Server: To provide access to Windows applications from Mac devices and reduce the it administration workload.

Solution that Parallels Remote Application Server replaced: Citrix XenApp

Applications being delivered: Personalized applications, financial software and Microsoft Office.

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LUSH Handmade Cosmetics

Lush Handmade Cosmetics is a leading cosmetic retailer in the UK. It offers cosmetics products prepared from fresh and natural ingredients.The company produces hair

and skin products using fresh and natural ingredients.

“With Parallels Remote Application Server, licensing costs have significantly reduced. We are able to easily create a stable network environment that is easy to deploy and manage.”

~Dale Hobbs, Manager, Network and Security Systems

Primary reason why customer chose Parallels Remote Application Server: Cost-effectiveness.Lush was looking for a simple tool that could consolidate RDS and VDI while being cost-effective and easy to manage.

Solution that Parallels Remote Application Server replaced: Citrix XenApp

Applications being delivered: Microsoft Office and customized ERP applications

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Airwair International Ltd - Dr Martens

A British footwear and clothing brand which also makes a range of accessories. With branches all over the world and a large number of travelling

employees.

“Parallels Remote Application Server offers simple and secure access to core applications and infrastructure from remote locations. The ability to define access rights to specific

applications at the user level is a great advantage.”~Nigel Harris, European Network Manager, Dr. Martens (Airwair).

Primary reason why customer chose Parallels Remote Application Server: Value. Easily configures and manages service levels for users, centralizes data and virtual apps, and provides secure access to internal systems.

Solution that Parallels Remote Application Server replaced: Local applications connected by VPN

Applications being delivered: ERP and other business applications

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Data-Tech

Data-Tech is a leading provider of Managed IT Services, providing a range of IT services including, application and

desktop delivery, VoIP, telephony and cabling, disaster recovery, and backup and data hosting.

“Cost savings and simplicity were the #1 benefits of the switch to Parallels Remote Application Server. Moreover, Parallels Remote Application Server offered better management of infrastructure

with an intuitive and centralized dashboard.”~Chris Lietz, President / CEO, Data-Tech

Primary reason why customer chose Parallels Remote Application Server: Ease of use. Data-Tech was looking for a centralized management tool that is cost-effective and easy to use.

Solution that Parallels Remote Application Server replaced: Citrix XenApp

Applications being delivered: All Microsoft office applications and several other third party applications.

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Martin Properties (Chelsea) Ltd.

Martin’s Properties (Chelsea) Limited is a leading investment, asset management and property development

company in the United Kingdom.

“Parallels RAS has an easy-to-use interface that delivers a high degree of sophistication. The biggest benefit of switching to Parallels RAS is the cost-effectiveness of the overall solution.”

~Paul Nicholson, Financial Director, Martin’s Properties (Chelsea) Limited

Primary reason why customer chose Parallels Remote Application Server: Overall operational efficiency and to easily publish applications for remote access

Solution that Parallels Remote Application Server replaced: Citrix Access Essentials & Citrix Xenapp Fundamentals

Applications being delivered: Microsoft Office & Business Applications

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Orchestr8

Orchesta8 is a leading provider of SaaS-based supply chain management tools. The company offers world-class

IT solutions for inventory management systems.

“Parallels Remote Application Server has been the most reliable component within the whole system. It has never failed to do its job. The main driving factor was the cost of licensing, with Parallels Remote

Application Server being considerably cheaper for concurrent users than Citrix.” ~ Stuart Watton, Systems Manager at Orchestr8“

Primary reason why customer chose Parallels Remote Application Server: For an easy to deploy, manage, and cost effective solution. Infrastructure maintenance was vastly simplified.

Solution that Parallels Remote Application Server replaced: Citrix Presentation Server 4.5

Applications being delivered: Customized Browser & Business applications

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Fleetcorp Turkey

FleetCorp Turkey is a leading company in the operational leasing market. The company was founded in 1996 and operates more

than 20,000 vehicles of all brands and models.The company provides operational leasing services to local and international

clients in every sector.

“After switching to Parallels RAS, the product has matured. RAS is easy to use and end users experienced stable performance. Universal printing works flawlessly.”“

~Muthu Valamarthi, Enterprise Architect at Fleetcorp Turkey

Primary reason why customer chose Parallels Remote Application Server: To seamlessly deliver full desktops to remote users

Solution that Parallels Remote Application Server replaced: Microsoft RDS

Applications being delivered: Personalized business application: Fleet Management System

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University of Haifa

The Younes and Soraya Nazarian Library, one of the largest academic libraries in Israel, is the central academic library at the University of Haifa, serving the teaching and

research needs of all faculties and programs.

“Accessing published applications from anywhere with only a small, easy-to-install client is great. Parallels RAS is priceless!”

~Sorin Solomon Head, Network & Operations Team

Primary reason why customer chose Parallels Remote Application Server: To efficiently publish 50-odd local applications and provide remote access to its staff, faculty and students at a cost-effective price.

Solution that Parallels Remote Application Server replaced: Microsoft RDS

Applications being delivered: Local Applications (electronic databases and tutorials)