Date post: | 22-Jun-2015 |
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© 2014 mona sabet
Change
(Legend in Training)
mona sabet
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© 2014 mona sabet
What are we talking about?
Getting promoted
Getting fired
Delivering a critical presentation
Establishing a new business / product / service line
Moving to another city that you have never lived in
before
daring to do something that
pushes you out of your
comfort zone
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© 2014 mona sabet
EFFECTIVE CHANGE
BUILDS
LEGENDS
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© 2014 mona sabet
Luke Skywalker would have died a Tatooine farmer instead of becoming a decorated starship pilot who experienced the thrill of saving the galaxy
4 imagine for a moment a world not forced to change…
© 2014 mona sabet
change progressdoes not
necessarily
=
no change irrelevancedefinitely
=
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© 2014 mona sabet
change that happens to you
change that you make happen
6 There are 2 kinds of change…
© 2014 mona sabet
Why is Change Hard?The Hard Life of a Change AgentDeloitte & Touche study: most often cited reasons for failing to manage change
8 - 18% – Ancillary staff involved too late
1 - 60% – Resistance to change
7 - 25% – Inadequate team skills
6 - 26% – Lack of cross-functional project team
5 - 28% – Unrealistic expectations
4 - 28% – Lack of senior executive champion
3 - 39% – Lack of executive consensus
2 - 42% – Limitations of existing systems
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© 2014 mona sabet
A Framework for Leading Change
1.Initiate
2.Galvanize
3.Explore
4.Negotiate
5.Sell!
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© 2014 mona sabet
Initiate Change is hard because you have to get off the proverbial couch and rock the status quo.
How do people motivate themselves
to take on a hard challenge ?
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© 2014 mona sabet
Initiate
The
Gender
Twist
overcoming fear of failure (your own resistance)
must believe you can do it without any
supporting evidence!
I…. I don’t believe it!
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© 2014 mona sabet
GalvanizeRise up against the
enemy!
A common enemy unites
and aligns people!
Collect together the people that
care about achieving a change
and excite them to join!
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© 2014 mona sabet
To galvanize, you must BE
bold
provocative
loud
passionate
committed
The
Gender
Twist
12
You must take the stage
© 2014 mona sabet
Explore who’s involved (stakeholders)
what do they like about the way things are
has anyone tried to change it before – what happened
what could go wrong
what is exciting about the change
whose support do you need
whose expertise to do you need
Find out about the hippos
http://www.ted.com/talks/ernesto_sirolli_want_to_help_someone_shut_up_and_listen
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© 2014 mona sabet
Explore
talking about something before you have it all figured out
must project a confidence that make others begin to believe you can do it without any supporting evidence!
The
Gender
Twist
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© 2014 mona sabet
Negotiate
Are you good at
dating?
Changing the status quo means wooing stakeholders to commit to creating a new normal with you.
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© 2014 mona sabet
NegotiateASK!
It is and isn’t personal
Don’t take things personally
But make it a personal relationship
Use weak points and be prepared to confront
Expect to reach a great outcome
Expectations drive behaviorThe
Gender
Twist
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© 2014 mona sabet
Sell!
Not this way!
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© 2014 mona sabet
Sell!connect
visually and
emotionally
publicize broad
based social
proof – use
names!
give people an
opportunity to
engage
make it an
identity people
want to
associate with
make it FUN to
join the team!
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© 2014 mona sabet
Five Very Different Skill Sets
1.Initiate
2.Explore
3.Galvanize
4.Negotiate
5.Sell!
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© 2014 mona sabet
Understand Who You Need to Recruit
introvert extrovert
analytical
creative /
intuitive GALVANIZE
NEGOTIATE
SELLEXPLORE
INITIATE
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