Date post: | 31-Dec-2015 |
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Agenda
Solution Partner Introduction
Integration Introduction
Product Demo
Technical Issue Escalation
Quick Setup Guide
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Paxton Company Overview
Established in 1985
Headquarter: United Kingdom
Branch offices: Ireland, Germany, France, Benelux , South Africa and USA
Product line: Standalone and PC based Access control
Software: Net2
http://www.paxton-access.co.uk/
About Net2
Central control of sites
Integration - intruder, CCTV
Simple Software licencing
One time charge unlocks all features, no additional Door licences
User licences
Workstation licences (incl. remote sites)
Free upgrades
System Architecture
Paxton AC Server
TCP Server
NUUO_Paxton Bridge Service
NUUO Crystal Titan
NUUO Tribrid Mainconsole
TCP ClientMetadata
ACPlugin
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What do I need to connect Paxton?
Item Compatible Server
NUUO Bridge_TCP Server_Paxton
- Mainconsole v5.0.12 and above
- Crystal Titan v2.0 and above
- Paxton Net2 v5.0
ACTCPClient_Crystal2.0 - Crystal Titan v2.0 and above
NUUO Access Control License- SCB-IP-P AC 01 / 04
- CT-ACC-Generic 01
Where should I install NUUO Bridge Service?
(1) For Mainconsole
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NUUO Windows based Mainconsole Server
Paxton AC Server Separated Server
Any Windows Based Server
Or Or
NUUO Bridge Service
Where should I install NUUO Bridge Service?
(2) For Crystal Titan
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Separated Server
NUUO Linux based Crystal Titan
Or
Paxton AC Server
NUUO Bridge Service
AC Plugin
Installation Scenarios(1) If one NUUO Server would receive events from multiple Paxton Servers…
NUUO Bridge NUUO Bridge NUUO Bridge
Installation Scenarios(2) If multiple NUUO Recording Servers would receive events from single Paxton Server…
NUUO Bridge
NUUO Mainconsole
Separated Server
Or
NUUO Bridge
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Integration Detail
Supported feature Link Paxton metadata with surveillance video
Keyword search across multiple Paxton access control database
10 user-defined metadata events
Instant actions for each Paxton access control event
Special requirement Bridge does NOT support UAC, must login as administrator
Bridge application is developed with Windows 32bits.
Bridge supports Windows 32bits and 64bits
One Bridge can be installed on One server
Paxton User Guide
Release note
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No Data Received on NUUO Client
1. Check firewall
Disable firewall on NUUO Client / Paxton Bridge / Paxton Server
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No Data Received on NUUO Client5. Check NUUO Client connection status - c) Metadata search
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No Data Received on NUUO Client
6. Check Paxton Net2 event list
If there’s new event received on Paxton client
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No Data Received on NUUO Client7. Get log file in C:\Program Files (x86)\NUUO Bridge_TCP Server_Paxton for RD
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Port Setting is Gone1. Check ip_user.cfg in C:\Program Files (x86)\NUUO
Bridge_TCP Server_Paxton
Record of previous ip/user last login
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Port Setting is Gone
2. Check port.cfg in C:\Program Files (x86)\NUUO Bridge_TCP Server_Paxton
Record of previous port setting
Door address
Port
Checked
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FAQ
1. When Paxton and Bridge disconnects, would NUUO servers receive events?
Ans: Yes, NUUO would receive event “Connection lost:Paxton server”
2. When Bridge and NUUO disconnects, would NUUO servers receive events?
Ans: Yes, NUUO would receive event “Connection lost” (Need to setup event/action in NUUO servers)
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FAQ
3. When Paxton and Bridge disconnects, would Bridge auto reconnect to Paxton server?
Ans: Yes, Bridge would wait for Paxton server get online and reconnect
4. When Bridge and NUUO disconnects, would NUUO auto reconnect to Bridge?
Ans: Yes, NUUO AC TCP Plugin would wait for Bridge server get online and reconnect
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FAQ
5. When Bridge and NUUO disconnects, would Bridge save the Paxton metadata in buffer?
Ans: No
6. Do Bridge and NUUO record the time of event triggering or the time of event receiving?
Ans: Time of event triggering.
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FAQ
7. If user turns on the UAC, can Bridge still work properly?
Ans: Only with administrator privilege
8. Is there any limitation for the characters of door name shown on metadata source setting page?
Ans: Yes,
- For Crystal Titan, supports up to 64 characters, NO space in first and last character
- For Mainconsole, supports up to 64 characters
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FAQ
9. Would the metadata from Paxton server show as unreadable characters if users install Thai OS and MC?
Ans: No, because Paxton SDK would only send strings in English.
10. I installed Bridge and NUUO MC in same PC. When PC crashes and restarts, MC would auto restarts and I manually turn on the Bridge service. But MC still can’t receive any metadata from Bridge. What can I do?
Ans: Make sure Bridge is running Go to Metadata Application and click “OK” again.
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NUUO FAE Obligation Product coverage:
NUUO Mainconsole / Crystal Titan
NUUO Bridge (NUUO Bridge TCP Server Paxton)
NUUO Plugin (ACTCPClient_Crystal v2.0)
Contact windows Internal RD: [email protected] (loop Solution PM Tina & Vito)
Paxton: [email protected]
Support is available on*Mon-Fri, 7AM – 7PM (UK time)*Sat, 9AM – 1PM (UK time)
FAE Issue Escalation Flow
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NUUO1. Recorders 2. NUUO Plugin3. NUUO Bridge
Paxton1. Net2 Config2. Product info
NUUOeHelpdesk
RD Gami
Paxton Support
Paxton & NUUO User
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Project Support Flow
Customer NUUOFAE / SE
NUUO / Paxton1. New feature request
NUUO1. Sys. Structure2. Spec & Config
Paxton1. Sys. Structure2. Spec & Config
Solution PM
Paxton Support
NUUOFAE / SE
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NUUO_Paxton Bridge ConfigurationStep 1
Launch NUUO Bridge_TCP Server_Paxon .exe
Log in Paxton Server
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NUUO_Paxton Bridge ConfigurationStep 2
Configure Port for NUUO recording server connection
Select the door and start
1 2
NUUO Crystal Configuration
Download Plugin from website
Upload Plugin to Crystal Titan Metadata Server
Step 1
NUUO Crystal Configuration
Add metadata source (=door) TCP Server IP = Bridge IP Address
TCP Server Port = Door Port
TCP Server IP = Bridge IP Address
TCP Server Port = Door Port
Step 2
Configure Event Action of metadata server, source and channel
NUUO Crystal ConfigurationStep 4
Event Action
Server- Fail to write to drive- Server disconnect
- Email to multiple- Play alert sound
Source - Connection lost
- Email to multiple- DO turn on- Go to Preset- Play alert sound
Channel
- Transaction started- Transaction stopped- Not enough space for retention days- 10 user-defined
- Email to multiple- DO turn on- Go to Preset- Play alert sound- Video edge display
NUUO Mainconsole Configuration
Add metadata sour(= door) TCP Server IP = Bridge IP Address
TCP Server Port = Door Port
Step 1
NUUO Mainconsole Configuration
Configure filter, display format and associated camera in Metadata Application
Configure event action in Smart Guard
Step 2
1 2