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PRESENTATIONON

TRAINING AND DEVELOPMENT

EVELUATION OF TRAINING

By:Nidhi singh

Nikita sinha

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Training and development

In the field of human resource management, training and development is thefield concerned with organizational activity aimed at bettering the performance

of individuals and groups in organizational settings.

TRAINING:-

It is a learning process that involves the acquisition of knowledge, sharpening ofskills, concepts, rules, or changing of attitudes and behaviors to enhance theperformance of employees.

http://en.wikipedia.org/wiki/Human_resource_managementhttp://en.wikipedia.org/wiki/Organizationhttp://en.wikipedia.org/wiki/Organizationhttp://en.wikipedia.org/wiki/Human_resource_management

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When to Evaluate?

Before, During, and AfterTraining

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Why Evaluate?

Before Training

Identify needs or problems.

Identify specific job competencies to close gaps.

Identify the type of evaluation needed.

During Development of Training

Determine which staff should be the targets of training.

Provide feedback to curriculum designers on content, methods, and materials.

Determine if course delivery is consistent and follows curriculum specifications.

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Why Evaluate?

After Training

Note changes in participants attitudes and reactions to the course.

Assess trainees mastery of knowledge.

Assess trainees mastery of skills.

Assess transfer of new knowledge and skills to the job.

Measure whether or not performance gaps have begun to close.

Measure relationship of training to agency goals and client outcomes.

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Factors to Consider

Purpose of training

Cost of evaluation

Centrality of subject matter to competent job performance

Consequences of poorly developed/delivered training

Number of staff to be reached

Length of course

Legal mandates, public and political pressures

Agency goals

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Model for Successful Training Course Evaluation

Step 1: Identify the purposes of the evaluation.

Step 2: Determine the levels of evaluation needed.

Step 3: Develop an evaluation design.

Step 4: Select or develop instruments.

Step 5: Develop a data collection plan.

Step 6: Pilot and revise instruments and procedures.

Step 7: Collect evaluation data.

Step 8: Analyze evaluation data.

Step 9: Report results.

Step 10: Provide feedback/disseminate results.

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Benefits of Evaluation

Improved quality of training activities

Improved ability of the trainers to relate inputs to outputs

Better discrimination of training activities between those that are worthy of

support and those that should be dropped

Better integration of training offered and on-the job development

Better co-operation between trainers and line-managers in the development of

staff

Evidence of the contribution that training and development are making to the

organization

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Purpose of Evaluation

Feedback - on the effectiveness of the training activities

Control - over the provision of training

Intervention - into the organizational processes that affect training

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What can be evaluated?

Remember 3 Ps

The Plan

The Process

The Product

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How to evaluate the Plan?

Course Objectives

Appropriate selection of participants

Timeframe

Teaching Methods

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How to Evaluate the Process?

Planning Vs. Implementation

Appropriate participants

Appropriate time

Effective use of time

teaching according to set objectives

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Methods for Process Evaluation?

Observation by the teacher him/herself

Observation by other teachers

Questionnaire completed by students

Evaluation discussion by students

Staff meetings

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How to Evaluate the Product?

Is only evaluation of the product sufficient?

Time

Ultimately all stages require evaluation in any case

Triangulation technique

Changes in effectiveness Impact Analysis

Achieving Targets

Attracting Resources

Satisfying Interested Parties

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Achieving Targets

Level of variation in product

Ability to cope with circumstances

Time to reach job competency

levels of supervision required

Frequency and costs of accidents

Productivity

Processing Time

Profit

Operating Cost

Rates of meetingdeadlines

Cost/Income ratio

% of tasks incorrectlydone

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