Corporate HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAhttp://www.cisco.comTel: 408 526-4000
800 553-NETS (6387)Fax: 408 526-4100
Copyright © 2004 Cisco Systems, Inc. All rights reserved. Cisco, Cisco IOS, Cisco Systems, andthe Cisco Systems logo are registered trademarks of Cisco Systems, Inc. or its affiliates in the U.S.and certain other countries. All other brands, names, or trademarks mentioned in this documentor Web site are the property of their respective owners. The use of the word partner does notimply a partnership relationship between Cisco and any other company. (0401R)
Printed in the USA on recycled paper containing 10% postconsumer waste.
OL-6427-02
menu.
To create a recorded name that identifies you
to
ser this
1. At shed,
ccept
e at
rm,
To access Cisco Unity Express by
# 3. Log in to the application using your user ID and password.
To listen to messagesPerform steps in “To access Cisco Unity Express by phone” to reach the main voice-mail menu.
• Press 1 to listen to new messages.
• Press 3 to listen to saved messages.
During message summary or playback, you can press the following numbers:
• 1—restart message summary
• 2—save message
• 3—delete message
• 4—reply to message
• 5—forward message
• 6—save message as new
age or go back 3 seconds
tart message
age or go forward 3 seconds
ssagen “To access Cisco Unity ne” to reach the main u.
ress message by name (default), to switch between address by ss by extension. For extensions ions, enter the location ID. nsion number. Press to n. Press 1 to add another next step.
4. Press to start recording.
recording.
itional message options (see d) and to address message if
so earlier, or go to next step.
d.
#
#
To personalize settings1. Perform steps in “To access Cisco Unity
Express by phone” to reach the main voice-mail menu.
2. Press 4 to access the Setup Options menu.
At any timePress 0 to access help.
Press to cancel, exit, or back up.
Press to skip or move ahead.
To get additional documentationhttp://www.cisco.com/univercd/cc/td/doc/product/voice/unityexp/index.htm
Cisco Unity Express voice-mail number, internal
Cisco Unity Express voice-mail number, external
Mailbox ID
Cisco Unity Express system administrator ‘s name and phone number
*#
to callers:
1. The system prompt tells you that you have no recorded name. To record a new name, press 1.
2. At the tone, say your first and last name. When finished, press . #
computer1. Start Microsoft Internet Explorer.
2. Enter the address of your Cisco Unity Express server. This begins with http:// and contains the host name or IP address of the server.
5. Press to stop
6. Press 1 for addback of this caryou did not do
7. Press to sen
#
#
Cisco Unity Express Voice-Mail System
To set up your voice mailboxIf this is your first time accessing Cisco Unity Express and you do not have a PIN, you must call from your own phone extension.
1. Dial the internal or external phone number to call Cisco Unity Express.
2. If asked for a PIN and you have one, enter it and press .
After initial login, you can set up a recorded name and personal greeting and change your password. Press to exit the initial setup
#
*
To access Cisco Unity Express by phone1. Dial the internal or external phone number to
call Cisco Unity Express.
2. If you are calling from your own phone and are asked for a PIN, enter it and press .
If you are calling from an external phone number or are calling from someone else’s phone extension:
1. If the system asks for your ID (usually your phone extension), enter it and press . Then enter your PIN and press again.
2. If the system asks for your PIN, press . At the prompt, enter your ID (usually your phone extension) and press . Then enter your PIN, and press again.
#
##
*
##
• 7—restart mess
• 8—pause or res
• 9—restart mess
To send a me1. Perform steps i
Express by phovoice-mail men
2. Press 2.
3. (Optional) Addor press name and addreat remote locatbefore the exteconfirm selectioname, or go to
# #
Quick Start Guide
3. Your newly recorded name plays. Press keep it, or 1 to rerecord.
To record a personal greeting:
1. The standard system greeting (“Sorry, <uname> is not available”) plays. To keep greeting, press .
2. To record a new standard greeting, pressthe tone, speak your greeting. When finipress .
3. Your newly recorded greeting plays. To athis greeting and continue, press . To rerecord, press 1.
To change your password:
1. Enter your new password, which must bleast 3 digits. Press when finished.
2. Enter your new password again to confiand press .
#
#
#
#
#
To address messages:
By name (default): Spell the last and first name, then press #.
By extension: Enter extension. For extensions at remote locations, enterthe location ID before the extension number. Press # when complete. Confirm extension
Cancel selection
After reviewing message:
Replay message
Save
Delete
Reply
Forward
Save as new
Hear last 3 secondsof message
Record reply,then press #.
Press number of desired name, or # fornew search.
MessageoptionsSendAddress message
Address message
Record reply,then press #.
Message options
Send
Address message
Use these keys anytime:
Help
Cancel, exit, or back up
Skip, move ahead, complete orconfirm addressing, and startand stop recording
To listen to messages:
New messages
Saved messages
During message summary or review: When message playbackis paused:Restart summary
Save
Delete
Reply
Forward
Save as new
Skip summary or message
Add another name
Start recording
Messageoptions
Change addressing
Change recording
Change special delivery
Review messageSend
Cancelmessage
Add address
Hear recording
RerecordCancel
Urgent
Private
Record message
Send a message
Send
Cancel message and exit
Hear all addresses
Send
Remove address
Message options
Send
Change password Change recorded name
Re-record greeting Edit other greetings Hear all greetings
Edit standard greeting Edit alternate greeting
Setup options Greetings
Personal settings
Turn on/off alternate greeting
General-delivery mailboxesSelect desired mailbox from list. Then: Review new messages Send message Review saved messages Access setup options
Record message(optional)
Record message(optional)
To switch between addressing by name and addressing by extension:
9554
1
0
*#
1
2
4
9
1
#
*
1
2
3
4
#
*
1
2
3
#
*1
3
1
3
#
*
1
3
1 2 3 4
1 3
1
#
7
6
5
4 Skip message#
3
2
1
*
#
#
1
21
1 2 3 4
3
# #
1
2
3
4
Go back 3 seconds
Pause message
Go forward 3 seconds
7
8
9
5
6
#
1
Restart message playbackand go back 3 seconds7
Restart message playback8
Restart message playbackand go forward 3 seconds9
#