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4 1 At any time 3 Quick Start Guide 0 1 - cisco.com€¦ · Voice-Mail System To set up your voice...

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Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Copyright © 2004 Cisco Systems, Inc. All rights reserved. Cisco, Cisco IOS, Cisco Systems, and the Cisco Systems logo are registered trademarks of Cisco Systems, Inc. or its affiliates in the U.S. and certain other countries. All other brands, names, or trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0401R) Printed in the USA on recycled paper containing 10% postconsumer waste. OL-6427-02 Quick Start Guide Cisco Unity Express Voice-Mail System To set up your voice mailbox If this is your first time accessing Cisco Unity Express and you do not have a PIN, you must call from your own phone extension. 1. Dial the internal or external phone number to call Cisco Unity Express. 2. If asked for a PIN and you have one, enter it and press . After initial login, you can set up a recorded name and personal greeting and change your password. Press to exit the initial setup menu. To create a recorded name that identifies you to callers: 1. The system prompt tells you that you have no recorded name. To record a new name, press 1. 2. At the tone, say your first and last name. When finished, press . # * # 3. Your newly recorded name plays. Press to keep it, or 1 to rerecord. To record a personal greeting: 1. The standard system greeting (“Sorry, <user name> is not available”) plays. To keep this greeting, press . 2. To record a new standard greeting, press 1. At the tone, speak your greeting. When finished, press . 3. Your newly recorded greeting plays. To accept this greeting and continue, press . To rerecord, press 1. To change your password: 1. Enter your new password, which must be at least 3 digits. Press when finished. 2. Enter your new password again to confirm, and press . To access Cisco Unity Express by phone 1. Dial the internal or external phone number to call Cisco Unity Express. 2. If you are calling from your own phone and are asked for a PIN, enter it and press . If you are calling from an external phone number or are calling from someone else’s phone extension: 1. If the system asks for your ID (usually your phone extension), enter it and press . Then enter your PIN and press again. 2. If the system asks for your PIN, press . At the prompt, enter your ID (usually your phone extension) and press . Then enter your PIN, and press again. To access Cisco Unity Express by computer 1. Start Microsoft Internet Explorer. 2. Enter the address of your Cisco Unity Express server. This begins with http:// and contains the host name or IP address of the server. # # # # # # # # # * # # 3. Log in to the application using your user ID and password. To listen to messages Perform steps in “To access Cisco Unity Express by phone” to reach the main voice-mail menu. Press 1 to listen to new messages. Press 3 to listen to saved messages. During message summary or playback, you can press the following numbers: 1—restart message summary 2—save message 3—delete message 4—reply to message 5—forward message 6—save message as new 7—restart message or go back 3 seconds 8—pause or restart message 9—restart message or go forward 3 seconds To send a message 1. Perform steps in “To access Cisco Unity Express by phone” to reach the main voice-mail menu. 2. Press 2. 3. (Optional) Address message by name (default), or press to switch between address by name and address by extension. For extensions at remote locations, enter the location ID. before the extension number. Press to confirm selection. Press 1 to add another name, or go to next step. 4. Press to start recording. 5. Press to stop recording. 6. Press 1 for additional message options (see back of this card) and to address message if you did not do so earlier, or go to next step. 7. Press to send. # # # # # # To personalize settings 1. Perform steps in “To access Cisco Unity Express by phone” to reach the main voice-mail menu. 2. Press 4 to access the Setup Options menu. At any time Press 0 to access help. Press to cancel, exit, or back up. Press to skip or move ahead. To get additional documentation http://www.cisco.com/univercd/cc/td/doc/product/ voice/unityexp/index.htm Cisco Unity Express voice-mail number, internal Cisco Unity Express voice-mail number, external Mailbox ID Cisco Unity Express system administrator ‘s name and phone number * #
Transcript
Page 1: 4 1 At any time 3 Quick Start Guide 0 1 - cisco.com€¦ · Voice-Mail System To set up your voice mailbox If this is your first time accessing Cisco Unity Express and you do not

Corporate HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAhttp://www.cisco.comTel: 408 526-4000

800 553-NETS (6387)Fax: 408 526-4100

Copyright © 2004 Cisco Systems, Inc. All rights reserved. Cisco, Cisco IOS, Cisco Systems, andthe Cisco Systems logo are registered trademarks of Cisco Systems, Inc. or its affiliates in the U.S.and certain other countries. All other brands, names, or trademarks mentioned in this documentor Web site are the property of their respective owners. The use of the word partner does notimply a partnership relationship between Cisco and any other company. (0401R)

Printed in the USA on recycled paper containing 10% postconsumer waste.

OL-6427-02

menu.

To create a recorded name that identifies you

to

ser this

1. At shed,

ccept

e at

rm,

To access Cisco Unity Express by

# 3. Log in to the application using your user ID and password.

To listen to messagesPerform steps in “To access Cisco Unity Express by phone” to reach the main voice-mail menu.

• Press 1 to listen to new messages.

• Press 3 to listen to saved messages.

During message summary or playback, you can press the following numbers:

• 1—restart message summary

• 2—save message

• 3—delete message

• 4—reply to message

• 5—forward message

• 6—save message as new

age or go back 3 seconds

tart message

age or go forward 3 seconds

ssagen “To access Cisco Unity ne” to reach the main u.

ress message by name (default), to switch between address by ss by extension. For extensions ions, enter the location ID. nsion number. Press to n. Press 1 to add another next step.

4. Press to start recording.

recording.

itional message options (see d) and to address message if

so earlier, or go to next step.

d.

#

#

To personalize settings1. Perform steps in “To access Cisco Unity

Express by phone” to reach the main voice-mail menu.

2. Press 4 to access the Setup Options menu.

At any timePress 0 to access help.

Press to cancel, exit, or back up.

Press to skip or move ahead.

To get additional documentationhttp://www.cisco.com/univercd/cc/td/doc/product/voice/unityexp/index.htm

Cisco Unity Express voice-mail number, internal

Cisco Unity Express voice-mail number, external

Mailbox ID

Cisco Unity Express system administrator ‘s name and phone number

*#

to callers:

1. The system prompt tells you that you have no recorded name. To record a new name, press 1.

2. At the tone, say your first and last name. When finished, press . #

computer1. Start Microsoft Internet Explorer.

2. Enter the address of your Cisco Unity Express server. This begins with http:// and contains the host name or IP address of the server.

5. Press to stop

6. Press 1 for addback of this caryou did not do

7. Press to sen

#

#

Cisco Unity Express Voice-Mail System

To set up your voice mailboxIf this is your first time accessing Cisco Unity Express and you do not have a PIN, you must call from your own phone extension.

1. Dial the internal or external phone number to call Cisco Unity Express.

2. If asked for a PIN and you have one, enter it and press .

After initial login, you can set up a recorded name and personal greeting and change your password. Press to exit the initial setup

#

*

To access Cisco Unity Express by phone1. Dial the internal or external phone number to

call Cisco Unity Express.

2. If you are calling from your own phone and are asked for a PIN, enter it and press .

If you are calling from an external phone number or are calling from someone else’s phone extension:

1. If the system asks for your ID (usually your phone extension), enter it and press . Then enter your PIN and press again.

2. If the system asks for your PIN, press . At the prompt, enter your ID (usually your phone extension) and press . Then enter your PIN, and press again.

#

##

*

##

• 7—restart mess

• 8—pause or res

• 9—restart mess

To send a me1. Perform steps i

Express by phovoice-mail men

2. Press 2.

3. (Optional) Addor press name and addreat remote locatbefore the exteconfirm selectioname, or go to

# #

Quick Start Guide

3. Your newly recorded name plays. Press keep it, or 1 to rerecord.

To record a personal greeting:

1. The standard system greeting (“Sorry, <uname> is not available”) plays. To keep greeting, press .

2. To record a new standard greeting, pressthe tone, speak your greeting. When finipress .

3. Your newly recorded greeting plays. To athis greeting and continue, press . To rerecord, press 1.

To change your password:

1. Enter your new password, which must bleast 3 digits. Press when finished.

2. Enter your new password again to confiand press .

#

#

#

#

#

Page 2: 4 1 At any time 3 Quick Start Guide 0 1 - cisco.com€¦ · Voice-Mail System To set up your voice mailbox If this is your first time accessing Cisco Unity Express and you do not

To address messages:

By name (default): Spell the last and first name, then press #.

By extension: Enter extension. For extensions at remote locations, enterthe location ID before the extension number. Press # when complete. Confirm extension

Cancel selection

After reviewing message:

Replay message

Save

Delete

Reply

Forward

Save as new

Hear last 3 secondsof message

Record reply,then press #.

Press number of desired name, or # fornew search.

MessageoptionsSendAddress message

Address message

Record reply,then press #.

Message options

Send

Address message

Use these keys anytime:

Help

Cancel, exit, or back up

Skip, move ahead, complete orconfirm addressing, and startand stop recording

To listen to messages:

New messages

Saved messages

During message summary or review: When message playbackis paused:Restart summary

Save

Delete

Reply

Forward

Save as new

Skip summary or message

Add another name

Start recording

Messageoptions

Change addressing

Change recording

Change special delivery

Review messageSend

Cancelmessage

Add address

Hear recording

RerecordCancel

Urgent

Private

Record message

Send a message

Send

Cancel message and exit

Hear all addresses

Send

Remove address

Message options

Send

Change password Change recorded name

Re-record greeting Edit other greetings Hear all greetings

Edit standard greeting Edit alternate greeting

Setup options Greetings

Personal settings

Turn on/off alternate greeting

General-delivery mailboxesSelect desired mailbox from list. Then: Review new messages Send message Review saved messages Access setup options

Record message(optional)

Record message(optional)

To switch between addressing by name and addressing by extension:

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2

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Go back 3 seconds

Pause message

Go forward 3 seconds

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Restart message playbackand go back 3 seconds7

Restart message playback8

Restart message playbackand go forward 3 seconds9

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