4 INFLUENCING STYLESTHE BEST LEADERS USE TO WIN SUPPORT

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Leaders who manage diverse teams must convince people from different

to work together toward a common goal.

FUNCTIONS CULTURES TIME ZONES

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Within this environment, the one factor that determines success is the leader’s ability to

INFLUENCE OTHERS.

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HERE’S A LOOK AT WHEN AND HOWTO USE EACH ONE.

There are many influencing styles, but the best leaders use these four most often.

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REASONING

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REASONING

WHAT IT IS:Using logic and facts to show a request is necessary and beneficial

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REASONING

HOW IT SOUNDS: We need to have the new software program completed by Friday so we have a full month to test it before we roll it out to our customers.

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REASONING

USE WHEN:A leader has identified common ground and established credibility

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CONSULTING

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CONSULTING

WHAT IT IS:Asking another person to suggest improvements orhelp plan a proposal

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HOW IT SOUNDS: Based on your experience with similar projects, what’s your recommendation for streamlining the processso we can reach our deadline?

CONSULTING

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CONSULTING

USE WHEN:A leader wants to increase another person’s ownership and may lack that person’s knowledge or expertise

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HOLD THAT THOUGHT…Are you using influencing styles that hurt your cause rather than helping it?Check out this interactive resource to learn more about all the influencing styles (including which ones to avoid!)

NOW BACK TO THE BEST ONES...

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COLLABORATING

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COLLABORATING

WHAT IT IS:Offering to provide resources or help someone carry outa request

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COLLABORATING

HOW IT SOUNDS: I’ll bring in an extra developer to assist. Is there anything else I can doto help you wrap things up by the end of the week?

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COLLABORATING

USE WHEN:A leader wants to reduce the difficulty of carrying out the request

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INSPIRING

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INSPIRING

WHAT IT IS:Appealing toothers’ values,beliefs or emotions

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INSPIRING

HOW IT SOUNDS: When our new software is live, it will help millions of people work more efficiently. We promised to revolutionize our industry. How soon can we deliver on that promise?

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INSPIRING

USE WHEN:A leader knows which values are important to others and can demonstrate the request is consistent with those values

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To explore more influencing styles and get tips to boost your influence, check out this INTERACTIVE RESOURCE.

While these are the four most effective influencing styles, there are others you or your peers may be using without

realizing it. Some can even diminish your influence!