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CHAPTER - IVTABLE 4.1
AGE OF THE RESPONDENTS
S. No. AGE NO. OF RESPONDENTS PERCENTAGE
1 20-30 19 38
2 30-40 28 56
3 40-50 3 6
TOTAL 50 100
Source: Primary Data
INFERENCE:
From Table 4.0, it is inferred that 56% are the respondents under
the age group of 30-40 years. About 38% are the respondents under the age group to 20-
30 years. Then 6% of respondents are under the age group of 40-50 years. And then no
respondents are under the age groups of Below 20 and above 50 years.
AGE OF THE RESPONDENTS
24
TABLE 4.2
MARITAL STATUS OF THE RESPONDENTS
S. No. MARITAL STATUS NO. OF
RESPONDENTS
PERCENTAGE
1 Married 46 92
2 Unmarried 4 8
TOTAL 50 100
Source: Primary Data
INFERENCE:
From Table 4.1, it is clear that 92% of the respondent’s marital status is
married and remaining 8% of the respondents are unmarried.
MARITAL STATUS OF THE RESPONDENTS
25
TABLE 4.3
EDUCATIONAL LEVEL OF THE RESPONDENTS
S. NO. EDUCATION NO. OF RESPONDENTS PERCENTAGE
1 SSLC 5 10
2 HSC 12 24
3 UG 23 46
4 PG 10 20
TOTAL 50 100
Source: Primary Data
INFERENCE:
From Table 4.2, it is clear that 46% of the respondent’s educational
level is UG, 24% of the respondent’s educational level is HSC, 20% of the respondent’s
educational level is PG and 10% of the respondent’s educational level is SSLC.
EDUCATIONAL LEVEL OF THE RESPONDENTS
26
TABLE 4.4
EXPERIENCE OF THE RESPONDENTS
S. NO. EXPERIENCE NO. OF
RESPONDENTS
PERCENTAGE
1 Below 1year - -
2 1-10 24 48
3 10-20 18 36
4 20-30 6 12
5 above 30 2 4
TOTAL 50 100
Source: Primary Data
INFERENCE:
From table 4.3, it shows that the 48% of the workman’s have 1-10
years experience, 36% of the respondent’s have 10-20 years experience, 12% of the
respondent’s have 20-30 years experiences, 4% of them have above 30 years experience
and no respondent’s of the experience below 1 years in the same company.
EXPERIENCE OF THE RESPONDENTS
TABLE 4.527
INCOME LEVEL OF THE RESPONDENTS
S. NO. INCOME LEVEL NO. OF
RESPONDENTS
PERCENTAGE
1 Below 5000 9 18
2 5000 - 10,000 17 34
3 10,000 - 20,000 20 40
4 20,000 - 30,000 4 8
5 Above 30,000 - -
TOTAL 50 100
Source: Primary Data
INFERENCE:
From table 4.4, it is inferred that 40% of the respondent’s income
level is 10,000 - 20,000. About 34% of the respondent’s income level is 5000 - 10,000.
Then 18% of the respondent’s income level is below 5000 and 8% of the respondent’s
income level is 20,000 - 30,000 and nobody’s income level is above 30,000.
INCOME LEVEL OF THE RESPONDENTS
TABLE 4.6
28
RESPONDENTS VIEW ABOUT LABOUR WELFARE MEASURES
S. NO. RESPONDENTS
OPINION
VALUE
(X)
NO. OF
RESPONDENTS
(W)
WX
1 Strongly agree 5 43 215
2 Agree 4 7 28
3 Neutral 3 - -
4 Disagree 2 - -
5 Strongly disagree 1 - -
TOTAL ∑W=50 ∑WX=243
Weighted average = ∑WX/∑W = 234/50 = 4.9 = 5
Source: Primary Data
INFERENCE:
From table 4.5, out of 50 respondents’ it is inferred through
weighted average that the respondents strongly agree the statement “Labour welfare
measures adopted by the management is satisfied”.
RESPONDENTS VIEW ABOUT LABOUR WELFARE MEASURES
TABLE 4.7
29
RESPONDENTS VIEW ABOUT LABOUR - MANAGEMENT RELATIONSHIP
S. NO. RESPONDENTS
OPINION
VALUE
(X)
NO. OF
RESPONDENTS(W)
WX
1 Strongly agree 5 31 155
2 Agree 4 17 68
3 Neutral 3 2 6
4 Disagree 2 - -
5 Strongly disagree 1 - -
TOTAL ∑W=50 ∑WX=229
Weighted average = ∑WX/∑W = 229/50 = 4.4
Source: Primary Data
INFERENCE:
From table 4.6 out of 50 respondents it is inferred through
weighted average that the respondents agree the statement “The relationship between
Management & labour is good”.
RESPONDENTS VIEW ABOUT LABOUR - MANAGEMENT RELATIONSHIP
TABLE 4.8
30
RESPONDENTS VIEW ABOUT TRADE UNIONS RECOGNITION
S.
NO.
RESPONDENTS
OPINION
VALUE
(X)
NO. OF
RESPONDENTS (W)
WX
1 Strongly agree 5 30 150
2 Agree 4 17 68
3 Neutral 3 3 9
4 Disagree 2 - -
5 Strongly disagree 1 - -
TOTAL ∑W=50 ∑WX=227
Weighted average = ∑WX/∑W = 227/50 = 4.6 = 5
Source: Primary Data
INFERENCE:
From table 4.7 out of 50 respondent’s it is inferred through
weighted average that the respondents strongly agree the statement “Trade unions are
properly communicated by the Management in all matters related to industrial Relations”.
RESPONDENTS VIEW ABOUT TRADE UNIONS RECOGNITION
TABLE 4.9
31
RESPONDENTS VIEW ABOUT WAGE AND SALARY ADMINISTRATION SYSTEM
S. NO RESPONSE VALUE
(X)
NO. OF RESPONDENTS
(W)
WX
1 Strongly agree 5 33 165
2 Agree 4 17 68
3 Neutral 3 - -
4 Disagree 2 - -
5 Strongly Disagree 1 - -
TOTAL ∑W=50 ∑WX=233
Weighed Average = ∑WX/∑W = 233/50 = 4.6 = 5
Source: Primary Data
INFERENCE:
From table 4.8 out of 50 respondents, it is inferred through
weighted average that the respondents strongly agree the statement “Wage and salary
administration system is satisfactory”.
RESPONDENTS VIEW ABOUT WAGE AND SALARY ADMINISTRATION
TABLE 4.10
RESPONDENTS VIEW ABOUT TRAINING & DEVELOPMENT ACTIVITIES
32
S. NO. REPONDENTS
OPINION
VALUE (X) NO. OF
RESPONDENTS(W)
PERCENTAGE
(WX)
1 Strongly Agree 5 35 175
2 Agree 4 14 56
3 Neutral 3 1 3
4 Disagree 2 - -
5 Strongly Disagree 1 - -
TOTAL ∑W=50 ∑WX=234
Weighted Average = ∑WX/∑W = 234/50 = 4.6 = 5
Source: Primary Data
INFERENCE:
From table 4.9 out of 50 respondents it is inferred through weighted average that
the respondents strongly agree the statement, “Training & development activities inside
the company are effective”.
RESPONDENTS VIEW ABOUT TRAINING & DEVELOPMENT ACTIVITIES
TABLE 4. 11
RESPONDENTS VIEW ABOUT STATUTORY RULES AND REGULATIONS
33
S. NO. RESPONDENTS
OPINION
VALUE
(X)
NO. OF RESPONDENTS
(W)
WX
1 Strongly agree 5 24 120
2 Agree 4 4 16
3 Neutral 3 20 60
4 Disagree 2 2 4
5 Strongly disagree 1 - -
TOTAL ∑W=50 ∑WX=200
Weighted Average = ∑WX/∑W = 200/50 = 4
Source: Primary Data
INFERENCE:
From Table 4.10 out of 50 respondents it is inferred through weighted average that
the respondents accept the statement, “Statutory rules & regulations imposed by the
Governmental agencies are affected the employee-employer relationship”.
RESPONDENTS VIEW ABOUT STATUTORY RULES AND REGULATIONS
TABLE 4. 12
34
RESPONDENTS OPINION ABOUT PERSONNEL DEPARTMENT
COMMUNICATION EFFECTIVENESS
S. NO. RESPONSE NO. OF
RESPONDENTS
PERCENTAGE
1 Yes 27 54
2 Sometimes 23 46
3 No - -
Total 50 100
Source: Primary Data
INFERENCE:
From table 4.11, it is inferred that 54% of the respondent’s opinion
that personnel departments are effective in communication and 46% of the respondent’s
opinion that personnel departments are not so very effective in communication and there
is no respondent’s opinion about the personnel department is effective in communication.
RESPONDENTS OPINION ABOUT PERSONNEL DEPARTMENT
COMMUNICATION EFFECTIVENESS
TABLE 4.13
35
RESPONDENTS VIEW ABOUT FIRE FIGHTING ROLE
S. NO. RESPONSE NO. OF RESPONDENTS PERCENTAGE
1 Proactive 32 64
2 Post active 14 28
3 Reactive 4 8
4 Indecisive - -
TOTAL 50 100
Source: Primary Data
INFERENCE:
From table 4.12, it is inferred that 64% of the respondent’s rated
the problem solving of personnel & administration department is pro-active. Then 28% of
the respondent’s rated the problem solving of personnel & administration departments are
post-active. And only 8% of the respondent’s rated the problem solving of personnel &
administration departments are re-active. And there is no respondents rated the problem
solving is in-decisive.
RESPONDENTS VIEW ABOUT FIRE FIGHTING ROLE
TABLE 4.14
36
OVER FELT OF DEFICIENCY ON THE PART OF PERSONNEL
DEPARTMENT TO PERFORM FIRE-FIGHTING ROLE
S. NO. RESPONSE NO. OF RESPONDENTS PERCENTAGE
1 Yes 31 62
2 No 19 38
TOTAL 50 100
Source: Primary Data
INFERENCE:
From table 4.13, it is inferred that 62% of respondents are over felt
of deficiency on the part of personnel department to perform fire-fighting role. And 38%
of the respondents are not over felt of deficiency on the part of personnel department to
perform fire-fighting role.
OVER FELT OF DEFICIENCY ON THE PART OF PERSONNEL
DEPARTMENT TO PERFORM FIRE-FIGHTING ROLE
TABLE 4.15
37
THE ROLE OF PERSONNEL DEPARTMENT IN DISCHARGING ADVISORY FUNCTION
S.
NO.
ADVISORY FUNCTION NO. OF
RESPONDENTS
PERCENTAGE
1 very efficient in giving expert
advice to the management
41 82
2 very efficient in giving expert
advice to the labour alone
6 12
3 very efficient in giving expert
advice to the management and
labour only
3 6
TOTAL 50 100
Source: Primary Data
INFERENCE:
From table 4.14, it is inferred that 82% of the respondents rated
that the role of personnel department in discharging advisory function is very efficient in
giving expert advice to the management, 12% of the respondents are advice to the labour
alone and 3% of the respondents are advice to the management and labour only.
THE ROLE OF PERSONNEL DEPARTMENT IN DISCHARGING ADVISORY
FUNCTION
TABLE 4.16
RESPONDENTS OPINION ABOUT THE DEFICIENCY ON THE PART OF
PERSONNEL DEPARTMENT TO PERFORM BARGAINING ROLE38
S. NO. BARGAINING ROLE NO. OF
RESPONDENTS
PERCENTAGE
1 Yes 26 52
2 No 24 48
TOTAL 50 100
Source: Primary Data
INFERENCE:
From Table 4.15, it is inferred that 52% of the respondents are ever
felt any deficiency on the part of personnel department to perform bargaining role and
48% of the respondent’s are felt any deficiency on the part of personnel department to
perform bargaining role.
RESPONDENTS OPINION ABOUT THE DEFICIENCY ON THE PART OF
PERSONNEL DEPARTMENT TO PERFORM BARGAINING ROLE
TABLE 4.17
RESPONDENTS OPINION ABOUT THE DEFICIENCY ON THE PART OF
PERSONNEL DEPARTMENT TO PERFORM HUMAN RELATIONS ROLE
39
S. NO. HUMAN RELATION
ROLE
NO. OF
RESPONDENTS
PERCENTAGE
1 Yes 27 54
2 No 23 46
TOTAL 50 100
Source: Primary Data
INFERENCE:
From table 4.16, it is inferred that 54% of the respondents are ever
felt any deficiency on the part of personnel department to perform human relations role
and 46% of the respondent’s are felt any deficiency on the part of personnel department
to perform human relations role.
RESPONDENTS OPINION ABOUT THE DEFICIENCY ON THE PART OF
PERSONNEL DEPARTMENT TO PERFORM HUMAN RELATIONS ROLE
TABLE 4.18
40
RESPONDENTS OPINION REGARDING THE USEFULNESS OF EXISTING
BARGAINING SYSTEM IN IMPROVING HEALTHY LABOUR –
MANAGEMENT RELATIONS
S. NO. RESPONDENTS OPINION VALUE
(X)
NO. OF
RESPONDEN
TS (W)
WX
1 Highly effective 5 35 175
2 Effective 4 6 24
3 Effective to some extent 3 2 6
4 Less effective 2 1 2
5 Very less effective 1 6 6
TOTAL ∑W= 50 ∑WX = 213
Weighted average =∑WX/∑W = 213/50 = 4.3 = 4
Source: Primary Data
INFERENCE:
From Table 4.17, it is inferred through weighted average that the
respondent’s opinion regarding the useful ness of existing bargaining system in im
proving healthy Labour – Management Relations is effective.
RESPONDENTS OPINION REGARDING THE USEFULNESS OF
EXISTING BARGAINING SYSTEM IN IMPROVING HEALTHY
LABOUR – MANAGEMENT RELATIONS
TABLE 4.19
41
WAYS IN WHICH PREVALENT TRAINING SYSTEM HELPS IN IMPROVING
LABOUR – MANAGEMENT RELATIONS
S.
NO.
RESPONDENTS OPINION NO. OF
RESPONDENTS
PERCENTAGE
1 Change in the attitude of
management
34 68
2 Change in the attitude of labour 11 22
3 Ensuring teamwork culture 4 8
4 Better appreciation of organization
realities
1 2
TOTAL 50 100
Source: Primary Data
INFERENCE:
From table 4.18, it is inferred that 68% of the respondent’s way in which
prevalent training system helps in improving labour – management relations are through
change in the attitude of management, 22% of the respondents opinion are through
change in the attitude of labour, 8% of the respondents opinion are ensuring team work
culture and 2% of the respondents opinion are through better appreciation of organization
realities.
WAYS IN WHICH PREVALENT TRAINING SYSTEM HELPS IN IMPROVING
LABOUR – MANAGEMENT RELATIONS
TABLE 4.20
42
RESPONDENTS OPINION REGARDING THE ROLE OF TRAINING IN IMPROVING LABOUR –
MANAGEMENT RELATIONS
S. NO. RESPONDENTS OPINION NO. OF
RESPONDENTS
PERCENTAGE
1 Highly effective 44 88
2 Effective to some extent 6 12
3 Less effective - -
TOTAL 50 100
Source: Primary Data
INFERENCE:
From table 4.19, it is inferred that 88% of the respondent’s opinion
regarding the role of training in improving labour – management relations are highly
effective, 12% of the respondent’s opinion are effective to some extent and no
respondent’s opinion is less effective.
RESPONDENTS OPINION REGARDING THE ROLE OF TRAINING IN
IMPROVING LABOUR – MANAGEMENT RELATIONS
TABLE 4. 21
43
RESPONDENTS OPINION ABOUT THE OBSERVATION OF TRAINING
LIMITATION
S. NO. RESPONSE NO. OF RESPONDENTS PERCENTAGE
1 Yes 28 56
2 No 22 44
TOTAL 50 100
Source: Primary Data
INFERENCE:
From table 4.20, it is inferred that 56% of the respondent’s are
observe limitation in training and 44% of the respondents are not observe limitation in
training.
RESPONDENTS OPINION ABOUT THE OBSERVATION OF TRAINING
LIMITATION
44