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4=A Managing Quality Management System in the Region

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    QAAF-roadmap

    QMS operatonal

    mechanism

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    QA ROLES BY MANAGEMENT LEVEL(RA 9155)

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    Quality Management System

    Focused onsetting qualityobjectives and

    necessaryprocesses that will

    ensureachievement

    Application ofplanned, systematic,quality activities to

    ensure that allprocesses employedwill meet all

    requirements andstandards.

    Monitoring specificresults to determinewhether they comply

    with relevant qualitystandards & identifyways to eliminate

    unsatisfactory results

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    Core Areas for Quality Assurance

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    Activity 1: RO / DO Competencies

    1. Form groups 1 RO, 5 DOs2. Each group lists down RO - what the Region regularly does.

    DO - what the School Divisions regularly do

    3. Group the responses into service areas.

    4. Consolidate groupings done to be the basis for

    the outputs or deliverables or services of theregion.

    5. Validation of RO / DO services

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    Activity 2: ID of Core Processes

    6. Each group will analyze and identify at

    least 3-4 core processes that the RO/DOneeds to do to deliver the Output/Deliverable assigned to them.

    7. Presentation of output.

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    Core Processes for QualityAssurance in the Region/Division

    (Use Consolidated Group Output)

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    OUTCOME Improved division competencies forprovision of technical assistance toschools

    Outputs

    /

    Account

    abilities

    (Services)

    Educ

    Planni

    ng

    PolicyDev

    Localizati

    on of the

    Curriculm

    Quality

    Assuranc

    e & M &

    E

    HR Dev

    /Technic

    al

    Assistan

    ce

    Learning

    Resource

    Mgt and

    Dev

    CORE PROCESSES

    INPUT

    REGION

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    OUTCOME Improved competencies of schools forSBM implementation

    Outputs

    /

    Account

    abilities

    (Services)

    Educ

    Planni

    ng

    Managementof CurriculmImplemetation

    Technical

    Assistan

    ce

    QA-

    M & E

    Learning

    Resource

    Mgt and

    Dev

    CORE PROCESSES

    INPUT

    Division

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    Quality Assurance as an integral partof QMS

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    Activity: Quality assurance ofprocesses

    Practice :1. What are the significant processes Distircts do to capacitate schools?

    Appraisal of Schools Improvement Plan

    Technical Assistance on SBM Implementation Curriculum Implementation Teaching, learning and assessment

    Implementation of Programs / Projects

    Provision of Education Resources

    Professional development of Teachers / school Heads

    by

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    Activity: Quality assurance of DOprocesses

    2.Each group to choose one (1) DO process to bequality assured.

    3.Identify the desired phases of the work process ( i.e.milestones) from start to completion

    4.Set the criteria for reviewing or assessing eachmilestone in terms of content and process standards .

    5.Use the criteria to develop a tool (e.g. checklist) forreviewing completion/ accomplishment of a milestone.

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    DO PROCESS:Instructonal Supervision

    of Teachers

    1. Identify the significant phases of work(i.e.

    milestones) of the process.2. Set the content and process standards for

    the first milestone

    Content standards what characteristicsthe expected output of the milestoneshould have

    Process standards how the output willbe produced

    3. Prepare QA checklist for certification

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    Sample Process: Technical Assistance for SIP DevelopmentMilestones:

    1. Identification of schools needing TA for SIP Dev

    1.Content1.Has selection criteria

    2. Priority schools in the list meeting criteria

    2.Process

    1.Criteria evolved through consultation

    2.Listing of priority schools done by a team following criteria

    2. Needs Analysis of Priority Schools

    1.Content

    1.Identified needs relevant to SIP development

    2.Needs prioritized according to SIP development process

    2.Process

    1.Needs identified by school planning team

    2.Needs gathered through acceptable data gathering process andtool

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    Sample Process: Technical Assistance for SIP Development

    Milestones:

    1. TA planning and resource preparation

    1.Content1.TA plan is based on needs of schools on SIP development

    2.TA plan includes varied TA strategies

    3.Planned TA activities / strategies appropriate to schoolstakeholders

    2.Process

    1.TA Plan is prepared by SBM Coordinator endorsed by T&Dcoordinator

    2. TA delivery

    1.Content

    1.Delivery of TA is according to the TA plan

    2.Process

    1.Sessions provide for practice

    2.M&E is done after TA session

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    QA Tool Template

    Process:_____________________________Milestone 1: _________________________

    STANDARD CRITERIA

    FINDINGS COMMENTS( Reasons for notmeeting criteria;Facilitating factor)

    Met NotMet

    a. Content 1.

    2.n

    b. Process 1.

    2.

    3.

    Certified by: __________________Date of completion: ____________

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    Practice

    Process: Technical Assistance for SIPDevelopment

    Milestones:1.Identification of schools to be provided TANeeds Analysis of Priority Schools

    2.TA planning and resource preparation3.TA delivery

    4.M&E of TA delivery

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    Sample Process Milestones

    Process:TA Planning for LearningResources for Schools

    Milestones: Assessment of learning resource needs of

    schools

    Development of Division LR-TA Plan Implementation of Division LR-TA Plan

    Monitoring, Evaluation and Adjustment ofTA Plan

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    Activity Outputs

    Process Milestones

    Content and Process Standards for the

    milestones QA Tool

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    Set

    milestonesforprocess to

    be QA

    Develop

    contentandprocesscriteria

    Review

    and assessthe

    milestones

    Certify

    completionof

    milestones

    QA Process Flow

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    Quality Assurance Process Flow

    Identify the expected milestones ofthe division for a given process

    Set the standards for each of the

    milestones in terms of content/outputand process criteria

    Review and assess each milestone

    based on criteria using documentanalysis and/or process observation

    Certify completion of a division

    milestone

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    Good Luck!

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    Practice

    Divide the pax into four.

    Choose one DO process and identify

    the number of milestones (4) for it. Write Criteria Content and

    Process

    Show & Tell


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