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4.Tourism Marketing

Date post: 09-Apr-2018
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    Service Sector Management

    Tourism Marketing

    Tourism Marketing the concept

    Types of Tourism

    Marketing Mix

    Market Segmentation

    Tourism industry in Indian perspectiveand its future

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    Service Sector Management

    Tourism Marketing the concept

    Tourism :

    Temporary, short term movement of people to

    destinations outside the place where they live

    and work, and their activities during their stayat these destinations

    Tourists:

    Persons traveling for pleasure, health and

    domestic reasons, business purposes

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    Service Sector Management

    Tourism Marketing

    Is a process of creating a

    product for providing a

    service

    It is an effort to convert

    potential tourists into actual

    tourists; an efforts to satisfy

    tourists

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    Service Sector Management

    Types of tourism

    Domestic

    International

    Rural

    Religious

    Eco-tourism

    Medical tourism

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    Service Sector Management

    Marketing Mix

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    Service Sector Management

    Product mix

    1. Accommodation

    2. Recreation

    3. Restaurant

    4. Attraction

    5. Transportation

    6. Shopping

    Tourism products(University Qs)

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    Service Sector Management

    Factors to be noted while designing a

    package tour

    Destination

    Management at airport/station

    Travel timings (airlines, buses,railways)

    Hotels

    Resort representatives Tour agents/operators

    Others

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    Service Sector Management

    Place (Distribution)

    One tier system

    Two tier system

    Three tier system

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    Service Sector Management

    Promotion

    Advertising

    Sales promotion

    Word of mouth

    Personal selling

    Telemarketing

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    Service Sector Management

    People

    Travel Agents

    Travel Guides

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    Service Sector Management

    Market segmentation in tourism industry

    By geography

    By demography

    By purpose

    By socio-economic base

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    Service Sector Management

    Tourism industry in Indian perspective and

    its future Huge potential - employment opportunities,

    foreign exchange, tax generation, profits

    Preserve and enrich cultural heritage

    Provide adequate infrastructure

    Providing adequate education and training tonew generation

    Provide incentives to private sector

    Thrust on aggressive promotion and imagebuilding

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    Service Sector Management

    University Questions

    1. Scientific planning andmanagement

    2. Financial consequences that arisedue to perishability of tourism

    service

    3. Blueprint of a process in tourism

    industry

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    Service Sector Management


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