5^È t1F7zG 1`N 7j&L 3t$ j#°= eV;zF1r%jR´ t ViE7MË nÍyN6 1`Vt#8 y3ByN1 8w&fx&1Dx%P 3t
one metric to rule them all@bsktcase #onemetric
5È t1F7zG 1 N 7j&L 3t$ j#°eV;zF1r%jR´ t ViE7MË nÍyN6 1 Vt#8 y3ByN1 8w&fx&1Dx%P 3t$
a7VÏj 9t#P2z1`N= q`VzD t2RzGj# 1aF5jxY`BiV @w8z1ziE`Ë
one metric to rule them alleffectively measure your teams without subjugating them
Cheryl Hammond
CTO, Peak Medical Technologies @bsktcase
agreements and asks
@bsktcase #Agile2017 #onemetricTweet your feedback and questions during and after and whenever
http://sched.co/ATZySubmit your feedback please please please
law of two feet
@bsktcase #onemetric
jyE W 1ë N e~V1
agendaIntro, logistics, agreements
Responsible use of metrics
A practical approach to metrics
Characteristics of and a framework for metrics
One metric to rule them allClose
@bsktcase #onemetric
me
Cheryl Hammond~20 years’ experience in software
development, exec leadership, and
organizational transformation
Passionate about agile, lean, and
making software delivery humane;
not afraid to look silly doing it
Fourth-generation Seattleite
College recruiter & mentor; traveler;
bolonka lover; genealogist; feminist
@bsktcase #onemetric
“Managers who don’t know how
to measure what they want
settle for wanting what they can measure.”
Russell L. Ackoff
t5#x#7V8 o N 25^.1 z5yN 9yN.1 N t`ViE7MË o1D 3nVÍ y1Dp.81F;jL e6N y1Dpx%P o1D 3nVÍ z5# t`ViE7MË-
@bsktcase #onemetric
why notoÌ 51
@bsktcase #onemetric
@bsktcase #onemetric
“If you give a manager a numerical target,
[s]he’ll make it even if [s]he has to
destroy the company in the process.”
W. Edwards Deming
eB nÍyN xr%È `C t5#x#6V C 5t&7VzGj# 17Ex1F=.8.9`V.j° tzDÊ 1G r$5$ eB 8.9Ë 9iE 1`N 2iV17nNÍ @ zqNp5#Ì 5% @ q7zNiV;-
@bsktcase #onemetric
exercisezF|7VziT
@bsktcase #onemetric
whato1D
@bsktcase #onemetric
measuring the invisible
True MetricWhat you should measure
Proxy MetricWhat you can measure
@bsktcase #onemetric
do you know what your proxy is?
@bsktcase #onemetric
characteristics of effective metrics
Comparable
Honest
Actionable
Simple
@bsktcase #onemetric
exercisezF|7VziT
@bsktcase #onemetric
whoo N
@bsktcase #onemetric
audiences
InternalSimple
Actionable
Honest
ExternalSimple
Comparable
Honest (?)
@bsktcase #onemetric
“Any observed statistical regularity
will tend to collapse once pressure is placed
upon it for control purposes.”
Goodhart's Law
5#Ì wH87Vr2R 811DiT1zGj# 7xRj&7E1GÎ yj%° 12RP 1`N zj^°qD8Ê zNÊp q7iV;7MË iT qjzD2R qJ5 1G e6N z1Np7j^ q7MqiNiV-
@bsktcase #onemetric
power dynamics
matter
@bsktcase #onemetric
compare teams… to themselves
Growth & trends Ratios & proportions
@bsktcase #onemetric
exercisezF|7VziT
@bsktcase #onemetric
how9y
@bsktcase #onemetric
lean and agile metrics are simple
Metrics aren’t freeTime to collect
Time to tabulate
Time to pretty up
Tools
Morale
Be sure the benefit justifies the cost!
@bsktcase #onemetric
one metric to rule them all
1t%È 1 N e~V2waD
@bsktcase #onemetric
one metric to rule them all
Time to Feedback
@bsktcase #onemetric
time to feedback metrics
TrueMean time to stakeholder feedback
Lead time
Cycle time
ProxyWait time
Touch time
Work in process (WIP)
Queue length
MTTR⁴
Realize, Recover, Repair, Remediate
Code coverage
Escaped bug rate
@bsktcase #onemetric
exercisezF|7VziT
@bsktcase #onemetric
whyoÌ
@bsktcase #onemetric
evidence-based agility
@bsktcase #onemetric
evidence-based planning
@bsktcase #onemetric
wrap-upy7qD=qJ
@bsktcase #onemetric
resources
http://www.dafont.com/tengwar-annatar.font2yN5j N2# @ e7~V 1xRPy6E 5#P1D6E e1Np
https://www.jenshansen.com/pages/online-
english-to-elvish-engraving-translatortzDÊ nÍyN6 yN5 zëiV1 B5w#jL jRrdT 5%8z7qG1 B5+
@bsktcase #onemetric
agreements and asks
@bsktcase #Agile2017 #onemetricTweet your feedback and questions during and after and whenever
http://sched.co/ATZySubmit your feedback please please please
@bsktcase #onemetric
3zDp nÍyNÁ
a7VÏj 9t#P2z1`N= q`VzD t2RzGj# 1aF5jxY`BiV @w8z1ziE`Ë
thank you!
Cheryl Hammond
CTO, Peak Medical Technologies @bsktcase
5^È t1F7zG 1`N 7j&L 3t$ j#°= eV;zF1r%jR´ t ViE7MË nÍyN6 1`Vt#8 y3ByN1 8w&fx&1Dx%P 3t
one metric to rule them all@bsktcase #onemetric