8th Annual INET Mini-Conference

Mobile Data Solutions for Healthcare

Lawrence BaziwDirector – Services Planning

Bell Canada – Mobility Business Solutions

Confidentiality Notice: This document is for the sole use of the intended recipient (s) and contains confidential and privileged information. Any unauthorized review, use, disclosure, copy, or distribution is prohibited. Verbal communication to unauthorized personnel of the information contained herein is also prohibited.

• 1xEVDO – EVolution, Data Optimized> 3G data evolution for Bell

• Typical download speeds of 400 to 700 kilobits per second

• Fixed, portable or fully mobile use> “Always-on” experience

• Spectrally Efficient technology

• Incremental upgrade over current CDMA2000 1xRTT network

• Devices are backward compatible

• 1xEVDO works seamlessly with existing, IP-based network infrastructure

What is 1xEV-DO?

1xEV-DO = Wireless Broadband User Experience

Confidentiality Notice: This document is for the sole use of the intended recipient (s) and contains confidential and privileged information. Any unauthorized review, use, disclosure, copy, or distribution is prohibited. Verbal communication to unauthorized personnel of the information contained herein is also prohibited.

Wireless Roadmap

RF

Per

sist

ence

Confidentiality Notice: This document is for the sole use of the intended recipient (s) and contains confidential and privileged information. Any unauthorized review, use, disclosure, copy, or distribution is prohibited. Verbal communication to unauthorized personnel of the information contained herein is also prohibited.

Medical Processes benefit from Wireless Enablement

Clinical Prescription Writing and Management eDetailing Order Entry Results Reporting Clinical Documentation and Record Retrieval Dictation and Transcription Remote Patient Monitoring Disease Management Schedule Management Continuum of Care Coordination Emergency Services

Consumer Services Disease Management Remote Patient Monitoring Clinical Trial Participation Immunization / Appt Reminders & Scheduling Drug Interactions Access to customer information and services

Revenue Cycle Eligibility Confirmation Authorizations and Notifications Charge Capture Formulary Management Referrals Scheduling (office and/or facility) Claims Status Denials and Appeals Management

Administrative Patient Services Discharge & Bed Management Ubiquitous Information Access Asset Management Portable Device Tracking Medical Record Tracking Instant Messaging Inventory Management

Confidentiality Notice: This document is for the sole use of the intended recipient (s) and contains confidential and privileged information. Any unauthorized review, use, disclosure, copy, or distribution is prohibited. Verbal communication to unauthorized personnel of the information contained herein is also prohibited.

Pre-Admission – EMS

• Telematics solutions using rugged modems

• Information Management solutons using rugged computing devices with embedded cellular modules

• Specialized Medical Equipment using rugged modems or rugged computing devices with embedded cellular modules to communicate with receiving hospitals

Confidentiality Notice: This document is for the sole use of the intended recipient (s) and contains confidential and privileged information. Any unauthorized review, use, disclosure, copy, or distribution is prohibited. Verbal communication to unauthorized personnel of the information contained herein is also prohibited.

Home Healthcare Delivery

• Increasing demand as more than 850,000 Canadians require Homecare

• 35K personal support workers across Canada working in homecare

• Limited resources have resulted in 35% of Canadians to receive less that satisfactory access to home care

How to streamline delivery and ensure quality of service with little or no supervisory infrastructure?

• The CareLink handset for Personal Support Workers

Confidentiality Notice: This document is for the sole use of the intended recipient (s) and contains confidential and privileged information. Any unauthorized review, use, disclosure, copy, or distribution is prohibited. Verbal communication to unauthorized personnel of the information contained herein is also prohibited.

Urban Health Care Delivery

• Mobile on-the-spot nursing care to homeless and underhoused individuals in southeast Toronto

• Over 2000 patients each month at a number of community locations

• Over 19,0000 individuals served in 2005 alone

Too many Patient records to maintain on the bus!

• Now all files are electronic and information is updated instantly both at the Health Centre and on the buses

• Made possible through the power of the Bell 1xEV-DO network via Kyocera PC Cards!

Confidentiality Notice: This document is for the sole use of the intended recipient (s) and contains confidential and privileged information. Any unauthorized review, use, disclosure, copy, or distribution is prohibited. Verbal communication to unauthorized personnel of the information contained herein is also prohibited.

Patient Self-Management in Rural Settings

• Collaborative effort in rural, northern Ontario community between Bell, UHN and Nortel Networks

• Chronic diseases are a growing challenge for our health and social care systems and affect 1 in 3 Canadians

• Bluetooth-enabled medical devices are used to transmit data to a mobile device which relays data back to a data repository where rules are applied sending alerts to a nurse practitioner or family physician as well as the patient by automated text or phone messages

• Demonstration of a technology that is applicable to a wide variety of chronic diseases and conditions such as heart failure, asthma and depression and builds on the demand for new and more effective ways to improve chronic disease management.