DATE; 02113/2017

of Change:

911 GENERAL INFORMATION

911 System Contact: Mickie Ehrhardt

Street Address: 301 W Franklin St

City, State and Zip Code:

Office Telephone: (217)287-7911

Cellular Telephone: (217) 825-8846

Email: christian9l 1 (~ct1tech.com

Wireless Coverage for Consolidated System:

100 % Phase II compliant

______% Phase I compliant

Please check if applicable:

X N09-1-1 capable

_______ Receive 9-1-1 Text

_______ Receive 9-1-1 Video

f~j Long Form Modification Plan EShort Form Modification Plan

Current System Name: Population Served Land Area in Sq Mile!J

Christian County 9-1-1 I 58748 1467.8

List PSAPs: Primary Secondary

Christian county 9-1-1 X

Pana PD (backup)

Taylarville, IL 62568

4

VERIFICATION

Mickie Ehrhardt first being duly sworn upon oath, depose and say that

I am Administrator of Christian County 9-1-1 ; that I have read the

foregoing plan by me subscribed and know the contents thereof; that said Contents are true in

substance and in fact except as to those maffers stated upon information and belief, and as to

those, believe same to be true.

Mickie Ehrhardt

~5~thJi ~Lk~~~D±

Subscribed and sworn to before me

this 1 day of March 20 17

BEVERLYJ. HOOPER

flrl _____

4d~1 \k ~1~OTARY flLF&~LLINiOI&

5

February 7,2017

(Date)

9-1-1 SYSTEM PROVIDERLETTER OF INTENT

Deb Prather

(9-1-1 System Provider Company Representative)

INdigital

(9-1-1 System Provider Company Name)

5312 W Washington Ctr Rd

(Street Address)

Fort Wayne, [N 46818

(City, State, Zip Code)

Dear Ms. Prather

This letter is to confirm our intent to modify our 9-1-1 System. Enclosed is your copy of ourmodification plan to be filed with the Department of the Illinois State Police for approval.Thank you for your assistance in this matter.

Sincerely,

~(Name) M~acL& - ~ IL(Title) p~j,4~~braJ-of 1EJ\n S€~ O-i ‘~

enclosure: Modification Plan

6

9-1-1 SYSTEM PROVIDERLETTER OF INTENT

(Provide with copy of Consolidation or Modi~d Plan)

January 14, 2016(Date)

Carrie Rice(9-1-1 System Provider Company Representative)

Consoildated Communications(9-1-1 System Provider Company Name)

221 E. Hickory St(Street Address)

Mankato, MN 56001(Cit~ State, lp Code) (607) 386-3657 carrieRice@consolidated.com

Dear Ms. RiceThis later is to comm our intent to consofldate or modify our 9-1-1 System with (Name all 9-1-1authorities that will be involved). Enclosed is your copy of our consolidation plan to baled withthe Department of Illinois State Police for approval.Thank you for your assistance in this mater.

Sincerely,

Mickie Ehrhardt9-1—1 Administrator, Christian county, IL

enclosure: consolidation or Modified Plan

NARRATIVE STATEMENT:

(Provide a detailed summary of system operations for a modified 9-1-1 plan. Also, if incorporating anNG9- 1-1 solution, please include the additional items listed below pursuant to 1325205 b) 12).

1) Indicate the name of the certified 9-1-1 system provider being utilized.2) Explain the national standards, protocols andlor operating measures that will be followed.3) Explain what measures have been taken to create a robust, reliable and diverse/redundant network and whether

other 9-1-1 Authorities will be sharing the equipment.4) Explain how the existing 9-1-1 traditional legacy wireline, wireless and VolP network, along with the databases,

will interface and/or be transitioned into the NS9-1-1 system.5) Explain how split exchanges will be handled.6) Explain how the databases will be maintained and how address errors will be corrected and updated on a

continuing basis.7) Explain who will be responsible for updating and maintaining the data, at a minimum on a daily basis Monday

through Friday.8) Explain what security measures will be placed on the IP 9-1-1 network and equipment to safeguard it from

malicious attacks or threats to the system operation and what level of confidentiality will be placed on thesystem in order to keep unauthorized individuals from accessing it.

Plan Narrative:

The Christian-Shelby Joint Emergency Telephone System Board (CSJETSB) is requesting to change their9-1-I System Service Provider (911 SSP) from Consolidated Communications to INdigital telecom(INdigital). The CSJETSB is also requesting to change their existing legacy E9-l-1 System for ChristianCounty to a Next Generation 911 (NG9I 1) system that will serve the joint Christian — Shelby 9-1-1System.

Currently, the CSJETSB is working with INdigital to comply with it’s recent order (insert order # or date)issued by the Illinois State Police (ISP) to consolidate Shelby County wireline subscribers into it’s currentER-i-i system by June 30,2017. Shelby County ~ireline subscribers do not have E9-1-1 service today.

INdigital telecom will be providing two redundant ESRPs that are capable of providing lP based (NextGeneration) 9-1-1 selective routing and call delivery. One ESRP is located at 1501 Charleston Ave.Mattoon, IL, (Consolidated Central Office) and the second ESRP is located at 805 7th St. Charleston, IL(Consolidated Central Office). There are two Legacy Network Gateway’s (LNG5) that are located at eachESRP site for carriers to connect legacy 9-1-1 trunks for csrrying 9-1-1 traffic to the joint Christian-Shelby9-1-1 System. Carriers will also have the option of connecting with SIP trunks if they desire.

The 9-1-1 network will be IP based from the INdigital ESRPs to both the Primary PSAP at the SheriffsOffice in Taylorville, and the Backup PSAP at the Pana Police Department. The CSJETSB has purchasednew CPE from (name of vendor) for the Primary PSAP at the Sheriffs Office. This equipment is NG91 1capable and will receive P based 9-1-1 calls. The CPE at the Backup PSAP at the Pana P.D. is not beingreplaced or upgraded. INdigital will convert the IP 9-1-1 calls back to TDM at the PSAP for the CPE to beable to receive and process any overflow or backup 9-1-1 calls.

INdigital will be providing a hosted 9-1-1 ALl database. Connections will be established from INdigital’sdatabase management system to both PSAPS for Automatic Location Identification (ALl) information to bedisplayed. INdigital will provide 9-1-1 database administrative services to the (CSJETSB). The County willbe able to access and process MSAG updates through an internet based program called the INdigitalPSAP Toolkit. Wireless and VoIP calls will continue to use their 3rd party database providers for locationinformation as they do today.

7

Plan Narrative:

The new network follows NENA IS standards and protocols with the exception of geospatial call routing which is stillunder development within the industry. Once geospatial call routing is available, this service will be utilized as well.The network meets the FCC diversity and redundancy requirements for 9-1-1. The network is diverse and redundantbetween the ESRPs and the PSAPs.

INdigital is implementing the project in two Phases. The focus of Phase I of the project is to provide E9-i-i service to allwireline subscribers that reside in Shelby County since they do not have ES-i-i service today. INdigital has notified allwireline carriers to install new 557 or SIP trunks to each LNG/ESRP. CLLI codes have been assigned and the carriersare in the process of installing new trunks to the ESRPs.

The addressing authorities for the CSJETSB are working with lNdigital and the caniers to provide an MSAG and toassign new addresses to wireline subscribers that currently do not have MSAG valid addresses. INdigital is coordinatingthe building of the ES-i-i database for the Shelby County wireline subscribers with the carriers as well as with theCSJETSB. Phase I of the project is projected to cutover no later than June 30, 2017. Phase I will not cutover until the9-i-i database is at less than 1% error ratio.

The CSJETSB will perform call through testing on at least 10% of the database and meet or exceed all testingrequirements prior to the cutover of Phase I of the project. The cutover will be coordinated with each carrier and tested toconfirm everything is working properly.

9-1-i calls will be routed to either of the two ESRP’s based on how the carriers set their call flow up from their switches.9-1-1 calls will be routed to the Christian County Sheriffs Office PSAP. S-i-i overflow cells will be routed to the PanaP.D. PSAP. 9-1-i Calls will be routed to the Pana P.D. Backup PSAP if the primary PSAP at the Christian CountySheriffs office is disabled.

INdigital is in the process of establishing router to router trunking between their two ESRPs and Frontier and AT&T’sselective routers to route 9-i-I cells that originate from split exchanges to the proper PSAP.The IP network that will be used to deliver 9-i-i calls to the PSAP is private. There is no outside access. Administrativeand maintenance access to equipment is password protected.

During Phase II of the project INdigital will coordinate with all wireline, VoIP and wireless carriers the establishment ofnew 557 or SIP trunks to the two INdigital ESRP’s in Charleston and Mattoon. INdigital will coordinate the migration ofthe 9-i-i call traffic that is being delivered to the Consolidated Selective Router in Mattoon, IL to the two iNdigitalESRP’s in Charleston and Mattoon. Wireless 9-1-i calls for Shelby County will also be changed from being delivered tothe Coles-Moultrie County 9-i-i System to the joint Christian-Shelby 9-i-i System.

Call through testing will be done at the time of conversion with each carrier to ensure that 9-i-i calls are processingproperly through the new network. lNdigital will establish router to router 9-i-i trunks between its two ESRPs andFrontier and AT&T selective routers in order to route 9-i-i calls originating from split exchanges to the proper PSAP.

INdigital will also request TN loads and provide access and processes for all carriers to provide any updates to the S-i-idatabase. INdigital will assume all database administration for the joint Christian-Shelby 9-i-i system when Phase II iscompleted.

8

FINANCIAL INFORMATION

Annual recurring 9-1-1 network costsprior to modification

Projected annualrecurring 9-1-1 network costs aftermod ification

$ 45,720.00

$

Installation cost of the project

Anticipated annual revenues

* Summary of projected monthly recurring costs

Consolidated CommunicationsChristian County $2613.60/mo

$

$

Shelby County $1960.20/mo $4573.80/mo

FrontierINDigital

Total

Annual

$2142.13/mo$741 0.00/mo

$14,125.93/mo

$169,511.16/yr

169,511.16.

598.000.00

610.000.00~

9

FIVE YEAR STRATEGIC PLANFOR MODIFIED PLAN

(Provide a detailed summary of the proposed system’s operation, including but not limited to, a five-yearstrategic plan for implementation of the modified 9-1-1 plan with financial projections)

Narrative;

See attached plan.

10

CHRISflAN COUNTY EMERGENCY TELEPHONE SYSTEMSBOARD

301W. Franklin St.Thylorville, IL 62568

217-287-7911

CHRISTIAN COUNTY 29-1-1

FIVE-YEAR STRATEGIC PLAN

2015-2019

MICKIE EHRHARDTADMINISTRATOR

MISSION STATEMENT

The mission of the Christian County Emergency Communications Center is to service as thevital link between the citizens and public safety agencies that we serve. We are committed toserving with integrity, cooperation and concern for the welfare of others to improve the quality oflife throughout our service area. Our goal is to provide expedient, courteous and quality servicefor all of our customers. Our standard is excellence and our model of success is teamwork.

ORGANIZATIONAL SYNOPSIS

The Christian County ETSB established an organizational plan in 2015. The plan providesinformation and forecasted financial and operational needs of the current 9-1-1 system as wellas a future consolidation, incorporating Shelby County’s 9-1-1 services.

Financial goals were established to improve the financial stability of Christian County’s 9-1-1system. Surcharge revenue decrease versus operational costs evaluated and adjusted.

The current phone system was upgraded in 2015 via lease agreement The five yearagreement expires in 2020. The system provides digital infrastructure incorporating the analog9-1-1 lines. The system was not able to be upgraded at the time to an lP system due to the ageand capacity of the 9-1-1 controller. The radio/paging system was upgraded in 2011 at the soleexpense of Christian County ETSB - provided by vendor Global Technical Systems, Inc. Thesystem incorporates a 5-site, VHF, Voted Receive, Repeater System and Paging system. Sitesare linked via 4.9Gz RF links.

Christian County 9-1-1 is currently the backup 9-1-1 system for Montgomery County, Illinois.The communications center is house within the Christian County Sheriff’s Office. Pana PoliceDept. serves as the backup PSAP. The Communications Center at the Christian CountySheriffs Office was completely remodeled and relocated below-grade at the sole expense ofChristian County 9-1-1 in 2008. Currently, communications operates with 2 telecommunicators2417. The center accommodates a 5-person call-taking/dispatching environment with anexcellent ergonomic environment.

Standard Operational Procedures were established in 1998 and are continually updated asneeded to meet the requirements and needs of the agency. The agency staff is fully certified bythe National Academies of Emergency Dispatch in EMD — as required by statute, as well asEFD (fire) and EPD (police) protocols. This implementation has increased quality assuranceperformance levels, while drastically reducing risk liability.

Consolidation of Shelby County’s 9-1-1 services with Christian County 9-1-1 will provide forenhanced 9-1-1 services to the people of Shelby County. It will also further stabilize thefinancial condition of the system. With proper planning, it will provide needed technologicalimprovements within the system to progress toward future technological requirements.

FOP Bargaining Unit Agreement (3 yr. term) expires December31, 2016.

OBJECTIVES/PLANNING

FUNDING:

Technology and mandates for 9-1-1 PSAPs demand constant monitoring of revenue, as well aspursuing additional sources of income. Grant funding is minimal for 9-1-1 centers. ChristianCounty Board provides no additional revenue from the general fund to the ETSB. Dispatchingseivices are not charged to the responding agencies. Funding sources responsible for

1. Equipment maintenance/upgrades2. Staffing3. Employee benefits —Health Insurance/Pension

FUNDING MANAGEMENT:

1. Minimize staffing costs2. Participate in labor negotiations — wages/benefits3. Continued monitoring to minimize unnecessary spending4. Equipment needs vs. wants

STRATEGY:

1. Continual monitoring of grant opportunities2. Continual management of costs3. Continual management/monitoring of surcharge revenue from absorbed county.4. Provide input to efforts to reevaluate surcharge revenues5. Provide support for legislation in State revenue allocation

Start: December 1, 2015End: OngoingResponsible Party: AdministratorResources needed: NoneFiscal Impact: Unknown

STAFFING:

8— Full time telecommunicators4 funded by Christian County 9-1-1 (50%)4 funded by Christian County SO (50%)

3— Part time telecommunicatorsFunded by department assigned shift

1 — Administration

Hiring:

Testing system currently in place for employee selection

Add (1) full-time staff (preferably from part-time pool) to accommodate call load withShelby county service.

Beginning: January 1, 2017End: OngoingResponsible Party: AdministratorResources: 9-1-1 Annual Budget - $50044 increase to salary/benefits line item(s)

Anticipated Revenue — Consolidation Shelby Co.Impact: None

Training:

Required Certifications:CPRLEADSEMD (includes licensing with IDPH)EPDEFD

Ongoing training:Standard Operating ProceduresRecertification ActivitiesRoutine training provided by County Risk Management Provider

Quality:

Continuing quality assurance reviews, performance evaluations, remedial action (ifnecessary)

Financial Savings:

Participate in Bargaining Unit negotiated agreement within reasonable bounds of planMinimize expenditures with little impact on productivityUtilize staffing at optimal staff:activity ratioImplement upgrades or improvements at utmost priority and quality for cost

Beginning: December 1, 2015End: OngoingResponsible Party: AdministratorResources: 9-1-1 Annual BudgetImpact Period: 2016-2019

EQUIPMENT:

Aside from the 9-1-1 ne~orking (telephone) system mandates by government tariffs andrequirements, the required equipment needed to operate the 9-1-1 system can be separatedinto categories. This equipment’s priority requirement is relative to properly taking calls,dispatching calls and supporting responders.

Phone System/Recorder:

Mitel Digital System incorporating analog 9-1-1 trunks into Proctor 9-1-1 controller integratedwith the ZETRON 4000 Radio Communications Console. The recorder is an Eventide VR725with dual drives. Workstations utilize Media Works for call-replay. The 9-1-1 controller wasinstalled in 2000. The Eventide was purchased in 2008 with an annual maintenance contractagreement in place.

The recorder meets any current mandates and can be upgraded to accommodate additionalchannels. The Proctor 9-1-1 controller is beyond life expectancy and cannot be upgraded. Thesystem is operational but is obsolete and will need to be replaced.

Meetings will be held with Emergitech (vendor) and Christian County ETSB to review anyoptions prior to implementing Shelby County 9-1-1 services.

2015- 2016 Continue system maintenance program

2016— Review system operational needs for 2017 and gather cost/spec information

Start: December 1,2015End: June 1,2016Responsible Party: Administrator, ETSBResources: Annual Budget

Anticipated Revenue — Consolidation Shelby Co.Impact None

2018- Purchase new maintenance agreement

Start: June 1,2018End: September 1, 2018Responsible Party: Administrator, ETSBResources Needed: Annual Budget -$16,367 increase in equipment maintenance line itemImpact: above

Radios/Consoles:

The radios used for 9-1-1 paging/dispatching at Christian County 9-1-1 and the Pana PD are theproperty of the Christian County ETSB. The radio consoles and furniture at the ChristianCounty Sheriff’s Office were purchased solely by the Christian County ETSB in 2008. All radioshave been upgraded to narrowb~nding in 2012 per the federal mandate.

Radios are in good working order and will be replaced as needed.

Start: December 1,2015

End: OngoingResponsible Party: AdministratorResources: Annual BudgetImpact: None

Repeaters, Antennaes and Transmitter Sites:

Christian County 9-1-1 maintains (5) transmitter sites located in Taylorville, IL (Dept.Corrections), Morrisonville, IL (elevator), Stonington, IL (elevator), Pans, IL (elevator),Sharpsburg, IL (elevator). This radio system was purchased and installed in 2012 at the soleexpense of Christian County 9-1-1.

All sites are equipped with backup power. The equipment is properly insurance throughChristian County property insurance carrier. All equipment is working properly and effectivelyand would be replaced or repaired as needed.

Start: December 1, 2015End: OngoingResponsible Party: AdministratorResources Annual BudgetImpact: None

The consolidation of Shelby County 9-1-1 services will require finks from the transmitter sites atChristian County to the Shelby County sites already in place. A study performed suggestedRoIP (Radio Over IP) integration of 4 channels — expanding the existing Shelby and ChristianCounty microwave systems. This integration of the two systems will involve no recurring costs.

Start: August 1, 2016End: November 1,2016Responsible Party: AdministratorResources: Annual Budget

Anticipated Grant FundingImpact: None

CAD SYSTEM - EMERGITECH:

Christian County 9-1-1 CAD system was purchased in 2000 at the sole expense of the ChristianCounty 9-1-1. It is also utilized by the Christian County Sheriffs Office and Pana Police Dept.The system has been upgraded to current date, most recently to a SaaS (remote-hosted)environment — Emergitech, Inc. This migration cut hardware costs drastically Emergitech isalso the vendor/provider for the Proctor 9-1-1 controller.The system is not NexGen capable.The workstation PCs are Windows 7 Pro with sufficient hard drive capacity for futureenhancements. Ufe expectancy extends beyond the scope of this plan.

Start: December 1, 2015End: OngoingResponsible Party: AdministratorResources: Annual BudgetImpact: None

MAPPING SYSTEM:

The Christian County 9-1-1 mapping system was purchased in 2000 with the implementation ofthe CAD system to accommodate Phase II compliance. The mapping system displays thelocation of the landline caller instantly. Wireless calls are displayed instantly if the data providedby the wireless carrier is transmitted. This capability improves the center’s ability to locatecallers who are unable to provide their location; or in the event of being disconnected.

The annual maintenance is included in the annual maintenance contract with Emergitech, Inc.

The mapping data provides structural point layer information for rural locations. Anticipatedupgrades to the mapping system, including lP compatible map system with upgraded 21”monitor displays will be completed with the potential consolidation of Shelby County’s 9-1-1services. This will allow the additional map data to be added for Shelby County (which willinclude incorporated structural points) as well as AVL location technology for their County patrolcars. The updated display will also give the telecommunicators more functionality at theworkstation as additional data will be added, i.e. aerial imagery, hydrant locations, etc.

Map data will be updated as needed by administration from both Shelby County and ChristianCounty personnel.

Start: December 1,2015End: OngoingResponsible Party: AdministratorResources: Annual BudgetImpact: None

Start: July 1, 2016End: October 1,2016Responsible Party: AdministratorResources: $35,000 - Anticipated Grant Funding — Consolidation Shelby Co.Impact: Additional maintenance included in CAD maintenance increase (above)

UPS Battery Back Up System:

The UPS system located in the server room backs up the entire server room andcommunications center in the event of power outage or surge. The UPS initializes an automatictransfer to the main generated located in the Sheriff’s Office, which is fueled by diesel and canrun without refueling approximately 7 hours.

The batteries in the UPS were replaced in November 2012. The life expectancy of the batteriesis five years. The cost is split 50/50 with the Christian County Sheriffs Office

Start: January 1,2018End: March 31,2018Responsible Party: AdministratorResources Needed: Annual BudgetImpact: $1,800 ANTICIPATED

Furniture/Consoles:

The dispatch consoles were purchased in 2008 at the expense of Christian County 9-1-1 andare utilized by 9-1-I and Shehffs Office telecommunicators. There are currently (5) dispatchstations in the communications center The furniture is manufactured by Watson Furniture andmeets the ergonomic needs of the center

Start: December 1,2015End: OngoingResponsbile Party: AdministratorResources Needed: Annual BudgetImpact: None

ACTIVELY PURSUE OTHER SOURCES OF FUNDING

Christian County 9-1-1 has not been awarded any grant funding in the last (3) years. TheAdministrator will continue to pursue grants when opportunities are available.

Christian County 9-1-1 has signed an Intergovernmental Agreement with Shelby County toprovide enhanced 9-1-1 services for their citizens/persons. The addition of the surchargerevenue that will be generated from Shelby County will nicely supplement Christian County’s9-1-1 system, enabling the additional staffing needed and upgrading of equipment that willbenefit both counties.

COMMUNITIES SERVED

Provide a list of all communities to be served by the proposed 9-1-1 System. Please include the name of the communityand the official mailing address including street address, city and zip code.

USE ADDITIONAL SHEETS AS NECESSARY

City, Town or Village Street Address, City Zip Code

Taylorville 115 N Main St Taylorville, IL 62568

Pana 120 E Third St Pana, IL 62557

Morrisonville 307 SE 6th St Morrisonville, IL 62546

Palmer 1007 Main St Palmer, IL 62556

Kincaid 1115 Central Av Kincaid, IL 62540

Bulpitt jsoi Garrison St Bulpitt, IL 62517

Tovey 411 Midland SI Tovey, IL 62570

Edinburg 201 W Washington St Edinburg, IL 62531

Mt Auburn 312S Broad St MtAubum, IL 62547

Stonington 416 N Main St Stonington, IL 62567

Moweaqua 122 N Main St Moweaqua, IL 62550

Assumption 229 N Chestnut St Assumption, IL 62510

Owaneco 202 E Lincoln St Owaneco, IL 62555

Harvel 201 Main St Harvel, IL 62538

Shelbyville 170 E Main St Shelbyville, IL 62567

Windsor 1016 Maine St Windsor, IL 61957

Sigel 45 Main St Sigel, IL 62462

Cowden 127W Locust St Cowden, IL 62422

Findlay 101 E South 2nd St Findlay, IL 62534

Herrick Ii S Broadway St Herrick, IL 62431

Oconee 400 E South Second St Oconee, IL 62553

Stewardson 114W North 1st St Stewardson, IL 62463

Strasburg 405 N W Second St Strasburg, IL 62465

Tower Hill 102 Freemont St Tower Hill, IL 62571

Bethany 201 W Main St Sethany, IL 61914

t’4

COMMUNITIES SERVED

Provide a list of all communities to be served by the proposed 9-1-1 System. Please include the name of the communiw

and the official mailing address including street address, city and zip code.

USE ADDITIONAL SHEETS AS NECESSARY

I Ci~, Town or Village Street Address, Ci~ Zip Code

Beecher City 1083 George St Beecher City, IL 62414

Sullivan 2W Harrison St Sullivan, IL 61951

Neoga 533 Chestnut Av Neoga, IL 62447

_______________________________________________________________________ I

1~

Is

PARTICIPATING AGENCIES

Provide a listof public safely agencies (Police, Are, EMS etc.) that are to be dispatched bythe 9-i-i System. EachAgencies land area(s) in square miles and estimated population which will have access to the poposedfi-i-1 System. Donot hrget ~ include County Sheriffs jurisdiction and Illinois Sta Police Districts. Each agency thatappears on this listshould also have signed a call handling agreement

Administrative Direct I Call9-i-i Participant Agencies Street Address, City Zip Code Telephone No. Dispatch Transfer Relay

~ see attached fist

16

PARTICIPATING AGENCY LIST

I tSlS-Sreeteteeor I I I

~ Phone I CultoNome I Addeeosl Dig lonec POP Peimsef I I

j~isonriiie_~simerireprct. 0151-1 0-3513 MitiiOelPorhlr.. Duel pa. 1on123 MordoomAOo I IL 62500 jOeSotIoscoFi-e 10143505 Telophoi,e217437-350’

Mepnisorivilie Ambolaocoservi:o 610-3259 ortlS-4053 Greg Sonnet Son 641 MoeolisnhilIle a 03506 9-3-1 Po~loc Freniieocy I Telephone Anihobeen peenoneel

Mt.Aubssni Fire Protection Din j~137-e2t-7050 ndncwnehnhesd chief I365W.Aeeiist lotAubum IL I 62347 P5-1-IFogieg Froneeses Teieuiuoeefl-510-7510 0. 23413131g510-

Onooneco Fire Protection Dig—. Toni auldeot chief 125 ii. Sesgiossn Ounootta it 61535 5-1—1 PooloeTunes Telephone P3-s Ccme,nud

outheny FIre Protection Disc. 217-609-5736 .Iiin MeMoh3o, Chief 6000542 Penology a 01014 C-teen 2276349-0500 luitmn Fire 237—724-4541

Assumption Polite Dept. 2174356-4060 Sulinwade. ccuief fuowjnssn IAOsonipeIoei I 02010 OneIiuoetoSO 23570300 0ilnmid P05th DIp?. 137—5566 osmoTic W}ieeieit ChoicE POSonGIS Ceesid rtL 62545 chrIstIan Ce 0015070050 I Telephone 547-146—7050

Mt Auburn Pluto Dept. 217-676-2500 ThononPeniv. chief F 0000244 MeAnhoesi IL 02547 Poiuiothin teSt 255.70111 217-020-5425PotuIi2nflIo6FiOFnln — I

$tooiIiitoe poilceoopt. 5234221 Tress Pedee. chief Soonincion IL 62507 lOinIstlue CoOl 15570060 11743254121

christian CoostyShopiffs Office 217-524-4553 Eroeeuntsdlioe,p SOIWFmeleln ITayierolie IL 02565 Ondotine cnoodbpoeoh Oomelomtbn

Aoesimptisn Aeobulsoct Sort 2170174171 Icmiopeed ll7Ntlrestnetsn fronoenoroon IL 4 02410 Onsodon FIne 13140010 Fheutlll-0274172

Assumption FlroPrnooaion Disc. 137-fl”224 PCurtcoe,2ne. chief P0 OnoflO Osomption IL I 61310 IlnettianFlrelst.43520 Tdeohnnello-4134

Donns Ambainnct5~ice 227404-tOOl Fosie Osmener- lone ~0. 00041 itopIenDie IL 62360 th60bn P54351.45005 217-024-fun 0tdinhencPIrePr005cgIoon list 023-5522 loeeenG,een. thief lEntIl, Ifdinbofc IL 62031 IOerioeJonFlrolfltiS040 CaIltltto:pnopijed 0OdinbeaIgRescotspusd 4 020-4011 50-en Geese. ChIef 001:227 Odlehiro IL 02531 thtlstinPite 25145050 culstssansneelded dMidlnsti fire protection 01st I oienoeloblsOilof Io~~~i Olomoold IL 01540 IChmlsoinepirele40513 ToisheneFleecemmand 0Mewosnun Ambolancoserei:e 237-750-0116 0-mIne Encode I~ 0 PoetS IMooneaqee ii - 62000 Oenlotinn Plo 151-43000 Fhnne700-SIIOor415-41e0 0Fnlsweoqioa firs Protection 01st 7004403 0472-O016~ Onpirsfnedathinf nowwollse IMeweseeo IL 51002 IDeeiotbnfinulslti3003 5Th00l0117-n32-11702l7-033-4&~ -4554357

Pans 6145 Assstistisn 303-4713 lend Bland PD oocspe Pins IL.~ 52057 Omettlon Pine3a43050 Si2-lltilPsees PoIieeOeFi -‘

Stonie0tonpine Protection Disc. 317-310-4011 4-ic P0gb. P551. Pt 0ee77 Otnereonen ~it I 01547 chotnoon PInelil43000 Teleoh000onitoneel 0500lconAmbolaecesenuice 217-024-3373 Aegmeoncten b~~o-o~v lTsnInrufje IL 52560 OefnIe FirolSl_43005 Ttieehneell7-624-2270 0Polo Aenbulonge Sonilcc 337-420-n041 Pod commit 417WWopdOo. Demos, IL :01313-3159 Omnlnilon 0-c 151.40030 imenlInecul h~0nni217l3I1-5iflP00000nbulaeee0 loin

P505 Firs Dept. 0634713 andobod. Chief I400024SL 0-na ~ P1,015143000 P509 Pollneoepe.562-2141

Noogn Fire/Outs Protection 000t [ 117-055—10-1 Sine Oehn- P05cc 060 003c5 IL 03247 I Conbefae d Co n-i-i 217-040-2571 TeIesheet2l74553333 0241 County fire Prsteajee Disc. j 630-407-5700 I toot lop lets. posinrso loeeelnerony IL 51434 Ofsuchen Co 5-1-12L7-042-210L PolicIes co 311610-155-2241 0also MS. Fire Protocijon Disc. 317453-ISiS Edsseiith 3240. Len-olsOn- Oieestnoed IL 61313 k0006 cee-1-1reieuhenell7-4344 Meson Co50420-15U 0Ninnticpiee P5510-mien list ~ - lOSeOItneblt Ninnale IL 01351 mOuton cos-1-1rei,phoee2174244 424-lIilMnenn ceDbpnooh

So- 50 attn Fire Dept 117-764-1521 Isdeourd Lsiabmp. thief Ip. o onx350 Meten IL 62344 Meson co.0-1-iTdephono 217-4244 Muses cc 00424-1511

Nolinmis Fist Protection Disc. 561-fl05 IornidJohessn. Conies ip.oBeeus flohomis 4 iL 01071 PMontoeineepie605_1.1 limimsun2t7~o27~ssn/MisoineisnslievlR3oa

foolooesels—Witt Apeholance 50277’~~n57~3- Jdeno 5401 [20 SnondouLnen Nnbeml-_ IL 62070 55 enecem my cm 5-1—1 Ieshosoll7-fli—0770 orll7i20-6lg-

loymoed-Olorncl AmMien coSemy 135-3101 SoIree OuhinseeCot- IS1OW.SmeodSI lessened IL 02150 Mnnnceneeeyte.9-2-1 I Ielnnegeeo,ycnnnnpln

Soling Fire Protection Disc. 217—7214734 ,Jhe Pipes, thief [1,5 Vt Oeeeisee Se 5010-an P .JL. .1 01551 MoeiIiecnlI7-715-4500 Sellison PIIO217-72i-4041

Pane Police Dept. 237403-214: taeIei nlneIu. chief 130 Slid St Penn IL 62507 I P500 P313475020 Telephone 052-2201

SInnRey Ce- EMS 117-734—1451 bared Bonn-oilS, 3100. Ibm 01 uheisrsile IL 62360 hoiloll7-505—3103 0-die tsi Son, 65 ihdbr co 10317-774-5541.

E4ioEufo Police Don 117-513-4101 Prod HenotCislef IPO Boo100 Sdinbo,t IL 62531. audio Freqsenpflsi700 117-623-4101

Moerinonvilie Peilce loot. 317013-0470 ccnneeh Ellen. chief If 0 omIt Morninuosflle IL 02346 RodloFmeneenny 155700 117-213-0662 0tothesterPireproeection boot fl7-4n1-7322 MsillPolfeohnneer IF 0 005643 055,050cr IL 61365 isnscsmmus CeS-n-1753-0646 IpolClelefPoffonhercer/117-090-505VOorseth

nolscheeIenhnegfire Protection Disc. 227-354-5704 lPeoimiiLone. toiler IPO.3oo44 Meth500MhSIc 62305 Ssnosinon co-n-i-i sancneeetmShenffisOiiloe

Powoes Pins Protection Dbst/AroboIon 620-5131 IShewn 0. nomnien-clelef jP00oo522 Fleece IL 01650 nontoinien Co-I-I-I 000000mon Co tesnos SnUod 4 7474102 lois Ooe,eiiIr 3631 N- 0th St Pt Spoils Sodnofleid IL 02765 Sososmee cc- tiosonth 703-5560 662—1300 0Cesofes Police 055?. 117-703-0026 lst54iym OoroorOeief 53w. Loon015t resiSts IL 62412 P Ohe0-rCmSD2L7-774-3941 Telephonell7-ti1-0450 0Piedoay Police DEpt. 227-700-3515 Oeeissephenipoideols. thIef IS1EL2ed3e Ipiedisy IL 62514 P Ohdbf:oOe 217-774-0042 1170234000

5405051000 Poiic0000t e 137-760-2200 OneS 112 OMolust. IMonniesiiuo IL Glees OhelhyCo 00117-774.3541 SheihncoSO 13125000 0Shslbycsosetysheriffo Office P 227-774-0001. Son cennoejhedlf 1SIN.ftomgnnil. shoibseiio I IL 62565 SheIbyceSOlll-774-3041 ShelhrcOSOIitlOSOl 0Shoihyville Pprreoept 217-774-1141 OcecTaileon 6302. Morgonse Ohelhrotle IL 62050 Shelby c0002L7-774-3541 117-013-0131 0Steesoedioo Politelsyt. Osee005mtoe001 p~ corn’ lioesmrdion IL 02403 SheIhyroOOll7-774-3e41 1176*0-1355 0WindsorPolltsospt 117-450-2252 JTmeio Soyen.Interim thief lOtiltolnnOt Wiodoor IL 62557 SIeoIhrteSOll7-774-2941 117-256-0052 0Coinidon Firs Protoction Disc. 217-110-3270 iolmpssoo P0 000111 rocOco iL 62422 SholbrPImelOO.30050 4 Teleohoneli7-515-0176

Dec510rJlJtobellnce Senli—_e t 1 217-420-0041 Ed I:emero I417WetWeo4 St Ioeotor IL 62311-0159 SheIhnRrelSSSlOOD eefl7-420-60611151i237-434-1312 i2

Findlay Amboisero 217—750-6007 Ed VuIteobouc 0010.0.2nd St Findian IL 62030 Shelby Fins 13sseoos Tolophene 117-755—0607

Findlay Pies Protection Disc. 217—755-6i97 Pod Vuitenbeet 3010. 0_and SI Plndiao IL 62536 0-ebbs Fire 15550010 Telephone 117-700-6057 0Hsrnirjtfintpcotcctloe Oil-c. 0004352-7056 Iplneonanwirson PD SonOS Hceetiols IL 62631 OhnihyPIrnISO50000 Telnshone636-252-7e36 UD:nnnePlrsoopt 217-2544560 Iocenienloehe P DOnelt2 000mni IL 62553 SheIhyFi,e15L50500 ToieohnnolL7-1e4-4040

ShoibyAenbooieeceseneics 3~ 227-774-2600 Ed commit ElaN Cedarot Ohelbenfln IL 4 62005 SheiornrelsO.ee000 J117-426-564i II3tITeiepheseZl7426-b4112n41

Signs Firepeotncoion Disc. 217-013-2220 Teog-Althoff IP000elf3. Sisol ii 62461 OFmdbyFI,eiSIS0000 I 0Stesiordoon Fire Protoctino 01st 217-1414773 Psnoyssnev pc. 00037 Stewomdosn IL 02400 ShelhrPirelsSSSO10 lhelbv cob 17-774-3041 0Stntoborg Pies Protectioe list- 217-343-0773 Tens Agnes 10404 Lotost Sneboe, IL 42460 P Shelor P9ne25533030 Shelby to 30117-774-0501 0rowe Hill Firs Ospc. 227-7744663 Reedy loop Due6 P0000114 TuworNili IL 62571 [Shelby flrnISO50031 Shelby Cs 00117-734-3641 0Sheilbysols leonoesetsd OistOSoec.Pnsw--thief IlONOdnIehSt Oheibyvllo JL_ s~a.Lshdhrntozs5no~~ 217-774-1121 256345 ~1SS3151X 0Shoibyie3leFice Protection list. 217-774-iron osryLpoch, 01sf Inspo, lieiouieinst Shnihnwiie IL 62566 OhnIbyPimell7-774-2211 25434503 p~ises,,oonx 0

e217225V41171ayoereoie fire Dest .._.,er fuadyoeodolt Soon-Chief 2010 MoleSt TaI4omniIle it 02505 SlooleFs0060looTlioipeeeents ethyehonc.thene505—1-1 Plmolneooo

Yanetonmole Pelioeoepn. 020_IllI somollo,-pnoooith hoe mut05 TunloneDle IL 62000 Teoleenile P5 23400650 0344011 teieohonel 0ileneisemne PeIioeDIstO 217-7004077 SieunmCamenundei j eel&2nhse. S’n003-OSotoeolIelS IL 6270’ Telephone 217-760-7110 Tdolhenoll7-T00-7212

Ooeistioe Ce- EMS 030-0012 Mihet-eees I≥oa o Monroe Tarloemlik IL 62550 T010phonell7-e25-1612 Paonlinloireoeor 0ArtieficoAlnhsIaonc050rrice u7-n23-ee7s Ooonn2spos I27n wWashimttoeot Osdnofleid IL 42700 117-513-0636 Snncomee Co 0463

IllinoIs SrntePeltteDistio 010-044-1500 Olstmlnptemeoandor PP 0 006130 Pooneom [ II 01063 Teiopbeeoll7-067-1l11 Telephonell7-e07-2212 —

fuels Stats PoIsco 00cc 25 11742’-45~0 Olso4ettemmandnn 102 11mph Onneele Utoblield it 61055 Tnleehonels7-t14—1iI1 I Telnehome 227—014—1152 URoymeed-Hapeelfine Oopc. 217-522-0004 000wMotalhoon PD 00013 neomond IL 02560 TolephenoMnneoemeoyto 022 217-552-1050 UOholbytounoyoiueTtom AeselnwFritchordjr iheibwllhe IL 02005 Teloshoeoll7-77’-3041 Tsinehoneli7-7744321 UWin450rAonhelanoe f 317—605—2301 seen Mn QUeen 1016415156 Wlndnor - I it I 61365

Windoorpie, Protottinn ctct- I 217-400—2400 Jelfichne lSlSMeineso- Iwendnee I IL I Ic

ADJACENT AGENCIES LIST

Provide a list of public safety agencies and existing 9-1-1 Systems that are adjacent to the proposed system’s

boundaries. Each agency that appears on this list should also have signed a call handling agreement and/or aid outside

jurisdictional boundaries.

AGENCY STRE~ ADDRESS, Clfl, ZIP CODE TELEPHONE NUMBER

Montgomery Co 9-1-I 140 N Msin St Hilleboro, IL 62049 (217) 532-9564

Sangamon Co Central Dispatch Sys (9-1-1) 2000 ShaleAv Springfield, IL 62703 (217) 753-6839

Macon Co 9-1-1 141 S Main St Decatur, IL 62523 1I (217)4242711

Moultrie Co Sheriff 1505W Hagerman Rd Sullivan, IL 61951 (217) 728~386

Effingham Co Sheriff 101 N 4th St Effingham, IL 62401 (217) 342-2101

Efflngham Police Dept 206 2 Section Av Efflngham, IL 82401 J (217) 347-0fl4

Coles Co 9-1-1 10500 State Hwy 16 Mattoon, IL 61938 (217) 345-0060

Cumberland Co 9-1-1/Sheriff 166 Courthouse Sq Toledo, IL 62468 (217) 849-2571

Fayette Co 9-1-1)Sheriff 219S 5th St Vandalia, IL 62471 (618) 283-7241

Sangamon Co Sheriff J 1 Sheriffs Plaza Springfield, IL 62703 (217) 532-9511

• Macon Co Sheriff 333 S Franklin St Decatur, IL 62523-1352 (217)424-2711

Montgomery Co Sheriff 140 N Main St Hillsbcro, IL 62049 (217) 532-9511

1•____________________________________________________________________________________

16

CARRIER LISTING(Wireline, Wireless, Vo[P)

Provide a list of each carrier that will be involved in the proposed system.

(USE ADDITIONAL SHEETS AS NECESSARY)

CARRIERS STREET ADDRESS, C[T’t~ ZIP CODE TELEPHONE NUMBER

Consolidated communications 121 S 17th St Mattoon, IL 61938 (217) 235-3311

Frontier Communications 3 High Ridge Pk Stanford, CT 06905 (SOD) 921-8101

MediaCom Telephone of IL One Media Com Way Mediacom Pk, NY 10918 (855) 633-4226

Level 3 Communications 1025 Eldorado SI Broomfield, CO 80021 (720) 888-3148

Vonage Amenca 23 Main St Holmdel, NJ 07733 (732) 528-2600

YMax Corp 222 Lakeview Av Ste 1600 West Palm Beach, FL 33401 (561) 586-3380

Big River (Taylorville, Pana) 24 Minnesota Av Cape Girardeau, MO 63703 (573) 651-3373

Interface Security Systems 3838 Carson St Ste 700 Torrance, CA 90503

Claricom Networks 300 N Meridian St Ste 280 North Oklahoma City, OK (800) 829-9866

AT&T Wireless 225 W Randolph St Chicago, IL 60603 (800) 288-2020

CTI 1100 N Sportsman DrTaylorville, IL 62568 (217) 824-6398

Sprint PCS/Airgate 140W St NY, NY 10007 (212) 395-1000

Ring Central 1400 Fashion Island SI Ste 700 San Mateo, CA 94404

Comcast 17700 Hoffman Way Homewood, IL 60430 (215) 286-7586

17

~f?ffljj;9WftI&~ ~

~d ~t~ø itijb I~S.~

~~ t~i~

p~wer-GrWbW4T~, p?i~iIege~ ata~tworrtnc~id or’41gh ~?y: Laerei≤~sf ~yt~LnTt ~f Juc~4t~éj~ 4&ë g~. ~J~t~fl~fs~

~

Watvbt~f Mt f Et r~WJRW~ flwd~dr~ii~~ ti~perSil65aujlth 1~mrnissIofl/&e$tatd ç51’ Ii)wrö~ ag~zt~’ef~s

s~rk*flt~Qi~t1a ~ t~Qr~m~? a fltt, any C$@dwiSaO t?~rSt2t~at c n~ha~%~va~a~n 1~ i:er !~g

i~au~ ~ ~Ofi3~ O~ht~tStl~fl~ Wwttg ~ 4~WF~ thapU~SUa~tt

flL~5 fl~tsS4.~ pa~Ee~ ~n~~ 9’$-t s)~LCeTh3 ~id~a~bra.ren~ ~c~ra~ Eme~nTh~S~~i €t~fftf~á~ ~ a~s1

~;4fr~~ ~~ottaff~flft j~ 1rr~fr~ p~e p~et5tt~ cppsotidte. vtifh th~ thv~st1aft

~~~•

~t~t~h5&#~tfl~’~

ch~7~~1

j~:g~a~&t ~ Lb~Wtha ~at~ tWe$~~a*

~

sfla~iiakøtd*~: ra.1ft~ 1Wt;~~SS~co~etc≤he1krCOUdY3.4~~TT ctH~ct~8fby~ the S~bSe oi’ fffiudi~at d olt~d

~~t~ja~ SS~Ld*~ baUt~ai’r~S dth~ ~w4, ~jg{k&~ d$~

•7~~j’~fj%qq~C All- 4ctIE~ reg93~’Øg ~ r~~~otiflr4ir# 0 ~n~aces~vifflbe dfs~a6h~ aod

~

~E~ ~4SJ~~np~rr~ha rad ~hb~n d/&’~O puter4~cI~4 QTsp~~ s~’st~ to Th~~ ~f~1W COonty~Eafl~

E- tfttia~ ~0 ~Qr~MS call ‘t49s? fritlaYen~ ~mstgetq1_b1 & ~~nd~TW~ tM,

~ ≤P&b~kto~]Tj~’ w~J~ a&s*tE~dff~-ta c?~ti~Co1int~’ 9-~1Th~’o’

£ ~bftstffit t&~ t~L~—h4 Mil ~air~suçh rac1i~~~ ne€êssar~ fbfl~Te~~ftd n1ta~QttWfli~’d B[’çIlS pasbiltei) ~ri4

Ft Cb~tstf~ qt~wj94~ &ab~pirov~a~ frEffoM~~’ndtt1 as,onfie n~1idT~te~94~C~nter £hri~tr~ i~ Coq h&P~ ~ b~ntc~g TtEng~ traunug,cpenat~9~≤cii~h~ ~c~i em~J~1 tj~tn3~g w!I[~e ptvvid~

~gtt~perst%M&~ and~I- Ol~ff~P~i~ Ct~n~t7 9-14 r ojft~flhir ‘~Ji rD’≤he~.ky cantt/-wdt ap~fy~or-&ag~nt

;mne~~o9itt~t~~to’e~tnc~4 9-14 ~eMe≤ to

~eh~d~ ~t~t-i~~~ø~flgr~rafl’afl~ ≤yst~fl c~p~xfas for sath~flm est tze1~Thes to SL~~1~&cua~ ,~tj~tgtj~ e~n~~rqqg~red ftbmSrme’IG r~rai4

i~ chr~an CDlInty ë~’≥L4 sJwlitn~-Th’g ~gwj$s-t~4tte1atHd SD aod1iosta~ ~r~it~S wB1tfLnmv ~az~qtwedtoØp~të~fJ~≤fl&~S ~ê ~vW~U~

L ~hreTh’~ ~dii~ i~Wptb~da ~ si rã~~dtoU tP~t~ZjP prnç.arly

i~ Sh~b~(~ ~ 14pc~g~aW1~ rqads4 i~pahaurrd~ñtsan ~ny o~ti~t IäfeTk~s ~ ~ Ug~J~L~SbtbY

~ ~flPl~&~IS~

~

~Whfl tIt~ n~ (S~ m~tthar;itoin the C%~fCbfIStiSR2fl~akrct~ memk~ESTltIt the &un~’ øfSM1b~? ThtMFEUSi6’ãäW Vffiexñb’~r

f-~ç.L~~ ~ iflS~I~

~. ~&&wWT ~ ~S~Ei~Jfl~ ~W4~it~ Th ~wik~&

4~ ~ ~S~Ws~i ~tJ~Z C~t~ ~a~’4 m~sk&fr~h~I ç~r~Ø~y ~2W~1ht~ bat-the aspe&tIve

—~

$g~ ~;aN~

& J~thhc,tttEm&& ‘wn~ ~rrn~h?tstian C~mfl and m~oiteS~1by C~.ot~ -~i~a{fr*ofl~d f&fl cn’e~ a?ye my

Sr ~~P$N*M~k fltZ,flt~1$Qti~ t1re~c~urntf~tdSt qi~o~wThnd~ c~

L~aP~~-~° eerrrr~ren~en2b?r3 wj Ua~&~~i~e~Täfl~~~iV~é ~&

~rnars~iflS GoIYmy ofC~cr&L~6~WhJCP4v~t4fn~Wiybe apppint~$O a ~e fitiltWJfle ~pp&fldtL’tWo~~ be*r’

I ~

~ ~r &d~ett tom~tgtian’as r~s4tp~p by b~ s#~ie€i T~ ~g~emtainvifla~thcinstic&tY b≤rSc~we~ o~U s~ ~Yfot~ y~rc Efler pat’~mz~¶er~nfl th pt€~pa.~b~ ~h Mt~flt~~n®%Ut41e o~~iej~ i~ wrTtin~ bf

j~ ath1flstS ~nsfraadt-uawano Shm~y ~ountwsc1~ow1atathafth a~ ~nt ily auThat~zed

~n~ifldjt ohj~gtt~ &r~~-m ec flzrJ~J kctes~ar~flZ!sxP21T~ rerf±T4~ h~ittaà ha~p’~’c&enjbin-.~r~o~Mrws~ c~si3~~g th~nig[i~fr~d an~ prgvr≤rqt orth5sAgra~tnt~4FIe snuntieswsll not

a posi~t~n ~ts~e ~to ~çrt no?t~i~gr~t*t,~Clthstisn tariMy a-ttS is c~~ab prb’*’ifi~ cafl talsirt &a4 disp~tã~i serwces during‘~bw.te~ ihi~Arf~rn~it due to pc~bft~ ~m~t~ej1c hnc~5rt1~ acts ~o~tT fcrany~t1Wre~sQt1 Thc[t~M$ b~ ~y~t?i~Wtø ba~T yn5ibeygnt~ ta~ca~flmud ~ftheuz~ the~i~t~43U n~q*~

~pa~tLrt~c .~

:t~~~t ~è114 —

- ~ ~

Øit it ~Hfi~~~~~~

tflE:~grfln~:~ ~ 4=~

.&~≥fl~tY k~e~ti~çe .

Nt’~4~WSOF5 fhe paa~ts )~aV~ e~e~e&f*Ag&tffibnUS cf~hi~ 24st_ äay

.r~,Ue__~~,S ~aj~

ENHANCED 9-1-1 SERVICES AGREEMENT

This Enhanced 9-1-i Services Agreement (the “Agreement”) is entered intothis i5~ day of t’J&eftkçv2ols by and between Communications Venture

Corporation d/b/a INdigital telecom, an Indiana corporation Q’INdigital”) and

Christian County and Shelby County Illinois 9-1-i acting by and through Christian

County 9-1-i with authority as designated, INdigital and Christian County 9-1-1

may hereinafter be referred to individually as a “Party” and collectively as the

“Parties”.

WHEREAS, Christian County 9-1-i manages and operates the County wide

enhanced emergency telephone system within Christian County and Shelby County

in the State of Illinois; and

WHEREAS1 INdigital is a certificated telecommunications company operating

within the State of Illinois which is in the business of providing enhanced 9-1-1

services within the State of Illinois in support of local units of government which

manage and operate emergency telephone systems; and

WHEREAS, Christian County 9-1-1 desires to purchase enhanced 9-1-1

services to operate its enhanced emergency telephone systems and use the services

of INdigital in support of operation of its emergency telephone system.

NOW, THEREFORE, in consideration of the mutual promises and covenants

contained herein, the parties agree as follows:

1. Definitions. The following terms, when used herein, shall have the

following meanings:

1.01. “Acceptance Date” is defined as the date on which Enhanced 9-1-1

services are deemed accepted by Christian County 9-1-1 as provided in Section 3.02

of this Agreement.

1.02. “Deficiency Notice” is defined as the notice from Christian County 9-1-1

to INdigital that a defect or deficiency with the Equipment exists as provided for

under Section 4 of this Agreement.

1.03. “Enhanced 9-1-1 Service” is defined as a specialized telephone system

which includes network switching; data base services and Public Safety Answering

Point (“PSAP”) premise elements capable of providing automatic location

identification data, including the presentation of a call back number from the call

originator, selective routing, selective transfer, fixed transfer.

1.04. “Equipment” is defined as the equipment and software used to answer

Enhanced 9-1-1 calls.

1.05. “Facility” is defined as the Christian County 9-1-i’s facilities located at

301 W. Franklin St., Taylorville, IL 62558 and other locations as determined by

Christian County 9-1-1.

1,06. “Installation Notice” is defined as the notice from INdigital to Christian

County 9-1-1 as provided in Section 3.02 of this Agreement.

1.07. “Master Street Address Guide” or “MSAG” is the address information

provide for under Section 5.01 of this Agreement.

1.08. “Payment Address” is defined as INdigital Telecom, 1615 Directors Row,

Fort Wayne, IN 46808 or such other address as INdigital shall designate in writing

from time to time.

1.09. “Primary PSAP” is defined as the location to which an enhanced 9-1-1

emergency call will first be selectively routed.

1.10. “Backup PSAP” is defined as a public safety ansWering point that serves

as an alternate to the Primary PSAP and is at a different location and operates

independently from the Primary PSAP. A backup PSAP may accept overflow calls

from the PSAP or be activated in the event that the PSAP is disabled.

- —____________________ _________________ 2 L__

Lii. “Public Safety Answering Point” or “PSAP” is defined as a set of call

takers authorized by Christian County 9-1-i and operating under common

management which receives 9-1-1 calls and asynchronous event notifications for a

defined geographic area and processes those calls and events according to a

specified operations policy.

1.12. “Purchase Price” is as defined in Section 4.03 of this Agreement.

1.13. “Secondary PSAP” is defined as a location to which an enhanced 9-1-1

emergency call will be routed upon transfer by a Primary PSAP and is capable of

receiving voice, data, and call back number for the transferred call.

1.14. “Schedule” is defined as the schedule contained on the attached

Exhibit 3.

1.15 “Service Commencement Date” is as defined as the date on which

INdigital notifies Christian County 9-i-i that the Services provided for under Section

4 of this Agreement are available for use by Christian County 9-1-1.

1.16. “Services” are defined as the Enhanced 9-1-i Services provided by

INdigital as defined in Section 4.01 of this Agreement.

1.17. “Term” is as defined in Section 2.01 of this Agreement and includes any

renewal terms.

1.18. “Termination Charges” is as defined in Section 2.02 of this Agreement.

2. Term; Early Termination; Payment Terms.

2.01, Term; Renewals. The term of this Agreement shall be for a period of

5 years commencing on the first anniversary of the Service Commencement Date

hereof and terminating on the fifth anniversary of the Service Commencement Date

(the “Term”). The Term of this Agreement shall automatically renew for additional

periods of one (x) year unless either party notifies the other party in writing of its

intent not to renew at east ninety (90) days prior the then current term.

.1

2.02. Early Termination by Christian County 9-1-1. This Agreement may

be terminated during the Term by Christian County 9-1-1, without cause, upon not

less than ninety (90) days written notice to INdigital; provided, however, the

Christian County 9-1-1 shall be liable to INdigital for the following Termination

Charges:

U) Any other charges owed INdigital hereunder accruing prior to the

effective date of termination;

INdigita] shall invoice Christian County 9-1-1 for any Termination Charges, which

shall be due and payable within thirty (30) days after invoice.

2.03. Requlatory Requirements. If the Federal Communications

Commission, a state Pub]ic Utilities or Service Commission or a court of competent

jurisdiction issues a rule, regulation, law or order which has the effect of canceling,

changing or superseding any material term or provision of this Agreement

(collectively, “Regulatory Requirement”), then the Parties shall attempt to mutually

agree on a modification and amendment of this Agreement in such a way as is

necessary to comply with such Regulatory Requirement. Should the Parties not be

able to agree on modifications necessary to comply with a Regulatory Requirement

within thirty (30) days after the Regulatory Requirement is effective, then upon

written notice either Party may, to the extent practicable, terminate that portion of

this Agreement impacted by the Regulatory Requirement, or if the entire Agreement

is impacted in such a way as to make continuation impossible, either Party may

terminate the Agreement with no further obligation or liability hereunder, and

Christian County 9-1-1 shall not be liable for any Early Termination Charges

hereunder, except any outstanding amounts for services provided by INdigital prior

to the effective date of termination.

2.04. Termination for Cause. In the event of a breach of any materiaF term

or condition of this Agreement by a Party, the non-breaching Party may terminate

this Agreement upon thirty (30) days written notice, unless the breaching Party

-______________________ _______ 4

cures the breach during the thirty (30) day period. In the event INdigital terminates

this Agreement as a result of an uncured breach by Christian County 9-1-1, Christian

County 9-1-1 shall be liable to INdigital for the Early Termination Charges provided

for under Section 2.02 of this Agreement.

2.05. Payment Terms. INdigital shall invoice the IllinDis State Police 9-i-i

Program office for all Enhanced 9-1-1 call delivery and database service amounts

due and owing INdigital under this Agreement. Unless otherwise provided in this

Agreement, all invoiced amounts shall be due and payable within thirty (30) days

after the date of invoice. AN payments shall be made to INdigital at the Payment

Address.

3. Eauirment Purchase.

Not applicabie~.

4. Enhanced 9-1-i Services.

4.01. Enhanced 9-1-1 Services. During the Term, INdigital will provide the

County with the Services to the County’s Primary PSAP and Backup PSAP as more

particularly described herein, INdigital will route the County’s incoming 9-1-1 calls

via dedicated-direct facilities to a PSAP, using a secondary network of private

telephone facilities ~nd the Equipment. The County’s 9-1-i call takers shall be able

to transfer calls from the Primary PSAP to the proper agency (police, flre, etc.) or to

a Secondary PSAP as needed to provide a response to the caller. INdigital shall

automatically monitor all components of the enhanced 9-1-1 network with failures

resulting in the generation of a trouble report. Surveillance and maintenance efforts

by INdigital will include the tracking, identification, and notification of any

automatically detected problem within one (1) hour of their occurrence. For all other

___ ____

network failures not related to an automatic Surveillance incident, INdigital wiN

respond with a resolution to any County initiated trouble repoit within four (4) hours.

The Services shall include the following features:

(i) Selective Routing (SR) and Selective Routing Database (SRdB).

Selective Routing and the underlying Selective Routing Database provide for

the routing of each 9-1-1 call to the primary PSAP serving the calling

telephone’s geographic location. Selective Routing service is required to

match local governmental boundaries, and accommodates the nonconformity

between telephone company rate center boundaries and the civil boundaries

established by municipalities. This feature is provided by INdigital’s network,

and provides a data management system, the SRDB, to provide the capability

for storing, updating, and retrieving the list of telephone numbers and the

Emergency Service Number (ESN) representing the correct PSAP serving that

particular telephone subscriber.

(ii) lANE Automatic Number Identification. The ANT feature forwards the

calling telephone number of the 9-1-1 caller to the PSAP, where it is displayed

at the answering position.

(Hi) (AU) Automatic Location Identification, The ALl feature provides a

display at the PSAP which includes the data associated with the service address

of the calling telephone number. This includes a hardware/software link to

softw~re used by the County for Computer Aided Dispatch (“CAD”) that

identifies the police, fire and ambulance jurisdictions corresponding to the

location address. ALT information is automatically transferred from the call

taking workstation and presented via a computer interface to the CAD system

used by the County.

(iv) Default Routing. Default Routing is used only when a 9-1-1 call cannot

be selectively routed due to an ANT failure, garbled digits, or other error that

may bypass or result from impairment of the selective routing process. In

these instances, the call is routed to a default PSAP via a method and to a

destination predetermined by Christian County 9-1-1,

(v) Emergency Routing and/or Alternative Service Routing. These features

provide for the controlled rerouting of 9-1-1 calls to an alternate PSAP

designated by the County if service to a particular PSAP is disrupted or the

PSAP is closed for other reasons. In addition, INdigital’s selective routing

network can be controlled by the County, or, with the proper authorization,

other counties that have an inter-local agreement with the County.

(vi) Call Transfer. Call Transfer allows an established 9-1-1 call to be

transferred ~b another PSAP or desired destination. Call Transfer permits a

simultaneous three-way connection between the calling party, the transferring

party, and the other PSAP or desired destination party. All transfers between

PSAP’s will include ANI and ALl information to the extent that 9-1-1 provider

serving the destination PSAP permits such transfers to occur. Three types of

Call Transfer are available:

1. Fixed Transfer transfers to another PSAP or desired destination by

pushing preset button on the PSAP terminal equipmentS

2. Manual Transfer transfers to another PSAP or desired destination by

dialing the PSAP or desired destination’s telephone number,

3. Automatic Transfer In the event calls are unanswered at a specific PSAP

or desired destination within a designated time period, INdigital will

provide automatic re-routing of 9-1-1 calls to a pre-designated call

taking location to ensure service.

(vii) ALl Lookuo. The Wireline ALl Lookup feature permits the PSAP

attendant to obtain the location information for callers located within the

jurisdiction boundaries of the County by entering the telephone number of the

workstation keyboard in the absence of such location information on a 9-1-1

call.

(viii) ALl Data Base Maintenance and Error Correction. INdigital will update

customer service information contained in the ALl records that make up the

database for Christian County 9-1-1 on a daily basis, and will provide

notification of errors to the appropriate entities within 24 hours for corrective

action. In addition to these provisions, INdigital will make a web browser

based ALl records management interface available to the County. INdigital

will provide initial training to a minimum of 2 persons designated by the County

on the use of this database administration system. This system can be used

by the County to make changes to the Master Street Address Guide serving

the Christian County 9-1-1 system in real time.

4.02. Grade of Service.

(i) The enhanced 9-1-1 system will be designed to provide an industry

standard P.01 grade of service. The definition of this measurement metric will

result in an average of one (1) busy out of one hundred (100) attempts to

reach the primary PSAP. INdigital will provide traffic repoits to the County to

establish this measurement metric, and to the extent that additional facilities

are required, INdigital will advise the County of the remedial or supplementary

action that is needed, which remedial or supplementary action shall be at the

County’s cost and expense and billed to the Illinois State Police 9-1-1 Program

Office.

(ii) INdigital will provide an initial response to an ALl request launched by

the County within two (2) seconds or less on all balls, and within 20 seconds

or less on certain wireless calls. INdigital will provide traffic reports to the

County to establish this measurement metric, and to the extent that additional

facilities are required, INdigital will advise the County of the remedial or

supplementary action that is needed, which remedial or supplementary action

shall be at the County’s cost and expense and billed to the Illinois State Police

9-1-1 Program Office.

___J >3

(iii) In addition, INdigital will provide such training to County personnel as

INdigital deems reasonable on the use of the AU update (a/k/a! rebid) service

features of the CPE used by the County for wireless 9-1-1 service.

4.03. Monthly Recurring Charges. The County shall pay INdigital an MRC

or~r~orthe Services. INdigital

shall invoice the Illinois State Police 9-1-1 Program Office monthly in advance for

the MRC. The MRC is based on the network configuration described in the attached

exhibit B and the following factors:

(I) The number of PSAP workstations required, and the quantity of voice

trunks needed to obtain a suitable P.01 grade of service;

(ii) The number and type of standard and optional features requested;

(iii) The quantity and types of record storage provided by INdigital;

(iv) The quantity and type of Automatic Location Information (ALl) records

stored by INdigital;

(v) The quantity and type of database providers made available to the

County for ALl data query; and

(vi) The quantity and types of other data services provided by INdigital to

the County.

In the event the Equipment configuration, network configuration and/or the

foregoing factors change from the configuration provided for under this Agreement,

INdigital reserves the right to adjust the MRC to reflect its reasonable costs of such

changes (including overhead and profit margin) upon not less than thirty (30) dayst

notice to the County and the Illinois State Police 9-1-1 Program Office. The County

shall have thirty (30) days after receipt of notice to dispute in writing an adjustment

in the MRC or it shall be deemed accepted by the County. If the County disputes

the adjustment of the MRC within thirty (30) days, the parties shall attempt to

___ --_j 9 ~--.

resolve such dispute through informal means at the executive management level.

If the parties cannot resolve the dispute informally within thirty (30) days after the

dispute notice is received by INdigital, the County shall have thirty (30) days to

request in writing that the disputed adjustment be submitted to binding arbitration

or the adjustment shall be deemed accepted. If the County timely demands

arbitration, the dispute shall be arbitrated in according with the arbitration provision

of this Agreement

4.04~Third Party Service Charges. Unless specifically listed on Exhibit C,

the NRC does not include the cost of services which may be charged by any other

telephone utility which may provide enhanced 9-1-1 data, information, services or

facilities to the County.

4.06. Modification of Services. Additional services, service modifications,

and deletions of service elements that comprise the Enhanced 9-1-1 Services will

not be made except upon the prior written approval of the County’s 9-1-1 director

or authorized designee and INdigital. The County’s 9-1-1 director is that person

assigned by the County from time to time to oversee the functions of 9-1-1 call

taking and dispatch operations. This person also acts as INdigital’s point of contact

during impLementation of the Equipment and Services. The cost of additions,

modifications, and deletions to the Enhanced 9-1-1- Services provided by INdigital

will be billed to the Illinp!s State Police 9-1-1 Program Office and be formalized by

an addendum or modification of this Agreement.

5. County Responsibilities.

5.01 Master Street Address Guide. Within ten (10) days after the Effective

Date, the County shall provide INdigitai with the location of PSAPs within Christian

County and furnish to INdigital a usable description of the geographic area covered

by each PSAP. Such description shall include street names, street addresses, and

number ranges and/or such other information as may be mutually agreed to by

INdigital and the County. The delineation and format of this information shall be as

mutuafly agreed upon by the parties. This information shall collectively be known

as the Master Street Address Guide or MSAG. The ongoing updates to the

description of such MSAG geographic areas, and the updating of such information,

shall be the County’s sole responsibility. Christian County 9-1-1 further agrees to

furnish to INdigital, from time to time, any updated geographic information

necessary to the provisioning of enhanced 9-1-1 services. INdigital agrees to

complete geographic information updates within ten (10) business days from the

date INdigital’s database adthinistrator ~receives written notification from the

County’s authorized contact. In the event the magnitude of the update precludes

INdigital from completing work within ten (10) days, INdigital will contact the County

to establish an acceptable due date,

5.02. Suitability of Environmental Space for 9-1-1 Eguirment. The

County, at its sole cost and expense, shall be responsible for the condition of any of

the County’s PSAP site’s electrical bonding and grounding must meet standard

electrical codes, and compliance with such condition will be inspected by INdigita!,

who will issue a report of their findings. INdigital will assist in the assessment of the

PSAP’s bonding and grounding where remedial action is indicated. The condition of

a PSAP sites’ environmental controls for temperature and humidity shall also be the

responsibility of the County and shall be within the specifications set out by the

manufacturer of the equipment used by INdigital. INdigital will assist in the

assessment of the PSAP’s environmental controls where remedial action is indicated.

5.03. Suitability of Network Connectivity Provided by Third Parties.

The County’s enhanced 91-1 network may upon mutual agreement of the parties

utilize certain connectivity arrangements that are not explicitly provided by INdigital.

Where and as necessary, INdigital will assist these third parties in the proper

configuration of these connectivity arrangements. If the use of any third party

connection arrangements would result in impairments to the quality and/or

reliability of the Services, INdigital reserves the right to correct these deficiencies at

the County’s sole cost and expense through the provisioning of substitute network

elements until the deficiencies are mitigated.

5.04. Unauthorized Use of Service~ It is understood and agreed by the

Parties that the furnishing of ANT and ALl information pertaining to incoming 9-1-1

calls is to be used solely For the purpose of answering, handling and responding to

emergency calls in a manner consistent with the nature of the emergency, and

such use shall conform to applicable state statutes Misuse of the ANT or ALl

information by a PSAP may, at the discretion of INdigital, result in the suspension

of Enhanced 9-1-1 Services until such time that conforming use can be re

established

5. WarrantieS~ Disclaimer.

5.01. Warranties. INdigital represents and warrants to Christian County

9-1-1 that it has the right to provide the Services specified herein and has the right,

power and authority to enter into and perform its obligations under this Agreement.

INdigital represents and warrants that the Services are in compliance with all

applicable federal, state and local laws, rules and regulations and administrative and

regulatory requirements, and INdigital shall be responsible for obtaining and

maintaining all approvals, registrations and certifications required by such

author~it~~es. INdigital represents and warrants that the Services shall not infringe

the copyright, patent, trademark or other intellectual property right of a third Øarty~

INdigital represents and warrants that the equipment and services which it provides

pursuant to this Agreement will perform as represented.

6.02. Disclaimer of Warranties. OTHER tHAN THE WARRANTIES SET

FORTH HEREIN, INDIGITAL MAKES NO WARRANTY TO THE CHRISTIAN COUNTY 9-

1-1 OR ANY OTHER PERSON OR ENTITY, WHETHER EXPRESS, IMPLIED, OR

STATUTORY, AS TO THE DESCRIPTION, QUALITY, MERCHANTABILITY,

—-__—-——————

COMPLETENESS OR FITNESS FOR ANY PURPOSE OF ANY SERVICES PROVIDED

HEREUNDER OR DESCRIBED HEREIN, OR AS TO ANY OTHER MATTER, ALL OF

WHICH WARRANTIES BY INDIGITAL ARE HEREBY EXCLUDED AND DISCLAIMED.

INDIGITAL MAKES NO REPRESENTATION OR WARRANTIES WITH RESPECT TO

INFORMATION, DATA, OR FACILmES PROVIDED BY ANY 5THER TELEPHONE

UTILITY WHICH MAY ALSO PROVIDE ENHANCED 9-1-1 SERVICES TO Christian

County 9-1-1. FOR PURPOSES OF THIS SECTION, THE TERM “INDIGITAL” SHALL

BE DEEMED TO INCLUDE INDIGITAL, ITS OFFICERS, AGENTS AND EMPLOYEES.

7. Limitation of Liability; Indemnification.

7.01. Limitation of Liabilities; Indemnification.

(1) EXCEPT AS EXPRESSLY PROVIDED HEREIN, IN NO EVENT SHALL

INDIGITAL BE LIABLE TO CHRISTIAN COUNTY 9-1-1 OR ANY THIRD PARTY IN ANY

RESPECT FOR SPECIAL, INDIRECT, INCIDENTAL, ECONOMIC, CONSEQUENTIAL OR

PUNITIVE DAMAGES, REGARDLESS OF THE LEGAL THEORY UNDER WHICH SUCH

DAMAGES ARE SOUGHT, AND EVEN IF INDIGITAL HAS BEEN ADVISED OF THE

LIKELIHOOD OF SUCH DAMAGES. CHRISTIAN COUNTY 9-1-1 AGREES THAT

INDIGITAL’S TOTAL LIABILITY TO CHRISTIAN COUNTY 9-1-1 OR ANY THIRD PARTY

FOR ANY AND ALL DAMAGES WHATSOEVER ARISING OUT OF OR IN ANY WAY

RELATED TO THIS AGREEMENT FROM ANY CAUSE, INCLUDING BUT NOT LIMITED

TO CONTRACT LIABILITY OR INDIGITAL’S NEGLIGENCE, ERRORS, OMMISSIONS,

STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF WARRANTY SHALL NOT,

IN THE AGGREGATE, EXCEED THE FEES PAID TO INDIGITAL HEREUNDER.

NOTHING IN THIS PROVISION SHALL BE INTERPRETED AS LIMITING INDIGITAL’S

LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE ATTRIBUTABLE TO

INDIGITAL, ITS EMPLOYEES, AGENTS OR CONSULTANTS IN THE COURSE OF THIS

AGREEMENT.

(ii) The Services and equipment provided hereunder by INdigital is offered

solely as an aid in handling assistance calls in connection with fire, police and other

emergencies and does not create any relationship or obligation, direct or indirect,

to any person or entity other than Christian County 9-1-i.

7.02. Indemnification. INdigital shall defend and hold Christian County 9-

1-1 harmless from all claims arising out of the death or bodily injury of any agent,

employee or business invitee of Christian County 9-1-1 to the extent caused by the

negligence or intentional acts or omissions of INdigital, its officers, employees,

agents or consultants.

8. General Provisions.

8.01. Independent Contractor. The Parties acknowledge and agree that

the relationship between them is solely that of independent contractors. Neither

Party, nor their respective employees, agents or representatives, has any right,

power or authority to act or create any obligation, express or implied, on behalf of

the other Party,

8.02. Force Maleure. Neither Party shall be liable for any failure of

performance hereunder due to causes beyond its reasonable control, including, bvt

not limited to, acts of God, fire, explosion, terrorism, vandalism, storms or other

similar catastrophes, hational emergencies, insurrections, riots or wars.

8.03. Waivers. Failure of either Patty to enforce or insist upon compliance

with the provisions of this Agreement shaD not be construed as a general waiver or

relinquishment of any provision or right under this Agreement.

8,04; Survival, The indemnifications, covenants and agreements of the

Parties contained in this Agreement, including, but not limited to Christian County

9-1-i’s obligations to ensure that the Illinois State Police 9-1-1 Program Office pays

~1_____ 14

all amounts due hereunder, shall survive any termination of this Agreement. The

rights and obligations under this Agreement shaH survive any merger or sale of

either Party and shall be binding upon the successors and permitted assigns of each

Party.

8.05. Confidentiality. (i) Each Party agrees that all information furnished

to it by the other Party, or to which it has access under this Agreement, shall be

deemed confidential and proprietary information or trade secrets (collectively

referred to as “Proprietary Information”) of the disclosing Party and shall remain the

sole and exclusive property of the disclosing Party.

(U) The confidentiality obligations of this Section do not apply to any portion

of the Proprietary Information: (1) which is or becomes public knowledge through

no fault of the receiving Party; (ii) which is in the lawful possession of the receiving

Party prior to disclosure to it by the disclosing Party (as confirmed by the receiving

Party’s records); (iii) which is disclosed to the receiving Party without restriction on

disclosure by a person who has the lawful right to disclose the information; or (iv)

which is disclosed pursuant to the lawful requirements or formal request of a

governmental agency. If the receiving Party is requested or legally compelled by a

governmental agency or court of competent jurisdiction to disclose any Proprietary

Information of the disclosing Party, the receiving Party shall give notice to the

disclosing Party so that the disclosing party may immediately attempt to obtain a

protective order requiring that the Confidential Information so disclosed be used

only for the purposes for which the order was issued and narrowing as much as

possible the request.

(iii) Any obligations of the Parties relating to confidentiality shall survive

termination of this Agreement.

8.06. Entire Agreement. This Agreement and all Exhibits, Schedules and

other attachments incorporated herein, represent the entire agreement between the

Parties with respect to the subject matter hereof and supersede and merge all prior

agreements, promises, understandings, statements, representations, warranties,

indemnities and inducements to the making of this Agreement, whether written or

o ra I,

8,07. Construction. The language used in this Agreement is deemed the

language chosen by the Parties to express their mutual intent. No rule of strict

construction shall be applied against either Party.

S.OS. Assionment. Neither Party shall assign any right or obligation under

this Agreement without the other Party’s written consent, which consent shall not

be unreasonably withheld. Any attempted assignment shall be void, except that

either party may assign moneys due or to become due it, provided that (a) the

assigning party gives the other party at least thirty (30) days prior written notice of

such assignment, and (b) such assignment does not impose upon the other party

obligations to the assignees other than the payment of such moneys.

Notwithstanding the foregoing, INdigital may assign this Agreement, in whole or in

part, to any of its affiliates. Upon such assignment and assumption of liability

thereto by the assignee, the assignor shall be discharged of any liability under this

Agreement Without limiting the generality of the foregoing, this Agreement shall

be binding upon and shall inure to the benefit of the parties’ respective successors

and assigns.

8.09. Notices. All notices, including but not limited to, demands, requests

and other communications required or i3ermitted hereunder (not including Invoices)

shall be in writing and shall be deemed to be delivered when actually received,

whether upon personal delivery or if sent by facsimile, or overnight delivery and

shall be deemed delivered three days after mailing if mailed by regular mail. All

notices shall be addressed as follows, orto such other address as each of the Parties

may notify the other.

If to INdigital: INdigital TelecomAttn: Contract Administration

16 t___

1616 Directors Row

Fort Wayne, IN 46808

FAX: 260 — 469 — 4329

If to the Christian County 9-1-1:

Christian County 9-1-1

301 W. Franklin St.

Taylorville, IL 62568

8.10. Counterparts. This Agreement may be executed in several

counterparts, each of which shall constitute an original, but all of which shall

constitute one and the same instrument.

8.11. Compilance with Laws. During the term of this Agreement, the

Parties shall comply with all local, state and federal laws and regulations applicable

to this Agreement and to their respective businesses. Further, each Party shall

obtain, file and maintain any tariffs, permits, certifications, authorizations, licenses

or similar documentation as may be required by the Federal Communications

Commission, a state Public Utilities or Service Commission, or any other

governmental body or agency having jurisdiction over its business, provided

however, that INdig.ital shall obtain, file and maintain any tariffs, permits,

certifications, authorizations, licenses or similar documentation as may be required

by the Federal Communication Commission, a state Public Utilities or Service

Commission, or any other governmental body or agency for the Services under

this Agreement. Upon request, a Party will supply copies of such permits,

certifications, authorizations, licenses and similar documentation. This Agreement

is subject to all terms and conditions of INdigital or other relevant tariffs or other

rules and regulations of the State of Illinois, and all applicable federal and state

and local laws.

8~12. Third Party Beneficiaries. The provisions of this Agreement and the

rights and obligations created hereunder are intended for the sole benefit of INdigital

and Christian County 9-1-1, and do not create any right, claim or benefit on the part

of any person not a Party to this Agreement, including end-users.

9.13. Amendments, Except as may otherwise be provided herein, any

amendments or modifications to this Agreement must be in writing and signed by

an authorized officer of INdigital and an authorized officer of Christian County 9-1-

1

9.14. Severability. The illegality or unenforceability of any provision of this

Agreement shalt not affect the legality or enforceability of any other provision or

portion hereof. If any provision or portion of this Agreement is deemed illegal or

unenforceable for any reason by a court of competent jurisdiction, there shall be

deemed to be made such minimum change in such provision or portion as is

necessary to make it valid and enforceable as so modified,

9.15. Adequate Counsel, By its signature below, each Party acknowledges

and agrees that sufficient allowance has been made for review of this Agreement by

their respective counsel and that each Party has been advised as to its legal rights,

duties and obligations under this Agreement.

9.16. Mediation All claims and disputes arising out of the Agreement shall

be decided utilizing a mediator selected by agreement of the parties from a list of

individuals supplied by the Christian County 9-1-1 Common Pleas Court and

qualified under the Illinois Rules of Alternative Dispute Resolution. The parties

hereto agree that time is of the essence hereunder and, as such, they agree to

schedule a mediation upon the first available date, with the intent being to obtain a

final resolution to any dispute as quickly as possible. If the parties hereto are unable

to reach a resolution of the dispute through mediation, then all claims or disputes

may be pursued in an appropriate court of competent jurisdiction.

—_________ ~ __~_.~J 15

9.17. Annual Availability of Funding In the event that Christian County

9-1-1 is not able to obtain fUnding, after affirmatively requesting such funding, for

any sums due INdigital in accordance with this Agreement, Christian County 9-1-1

may terminate this Agreement on thirty (30) days written notice to INdigital. In

such event, Christian County 9-1-1 agrees that it shall reimburse INdigital for all

expenses incurred under this Agreement before written notice of termination is

received.. Such charges, however, shall not exceed the total sum otherwise payable

by Christian County 9-1-1 under this Agreement. INdigital and Christian County 9-

1-1 understand that the funding for a multi-year agreement is done on a year-to-

year basis, and this provision applie~ annually.

9.18. Governing Law; Exclusive Jurisdiction; Exclusive Venue This

Agreement is entered into in Illinois and all matters arising under or related to this

Agreement shall be governed by and construed in accordance with the substantive

[aw (and the law of conflicts) of the State of Illinois. Courts of competent authorty

located in Christian County, Illinois shall have sole and exclusive jurisdiction of any

action arising out of or in connection with the Agreement, and such courts shall be

the sore and exclusive venue for any such action.

_

IN WITNESS WHEREOF, the Parties by their authorized representative have

executed this Agreement on the date first above written.

Christian County 9-1-1 Communication VentureCorporation

Acting by and through its dJb/a INdigital TelecomEmergency T&ephone System Board

By - -~ By_______~tdrg.~ ~ (

I I L{~

Schedule of Exhibits:Exhibit A — Schedule of Events

Exhibit B — Proposed Network Conflguration

Exhibit C — Price List

Exhibit A

Schedule of Events

Contract signing To Be Determined

System Conversion To Be Determined

22

EXHIBIT B

Network Conflauration

See christian/Shelby Counties, ILProposed Interim Trunking Diagram

EXHIBIT C

Price List

Rate Unit MRC total

9-1-1 routing service per population $9-1-1 ALl service per population S $legacy gateway ports per population $ $

monthly recurring total

-

_____ ~ 24

Cliriclian Couq~

,ln,i, _-~tiII Th~c ~1 i~2 i

1 I.I!2 I >~J~ 3

~1434!

~‘~!H ~zc~H~E4J~i I~-ttr~ ~ rtrn~I ______ I

I I —~

3-, ;~‘ rtl

_____ F—, ~41

____I_______ -i

-‘l,

I-~~?;.__I~ I

//

\\ ~/•

/ ~rI

Proposarl Inlarim 7rIlrIiIiag DiagramChristian/Shelby Counties, IL

Sh~b~Countv

I ~t~rc’tI I I

ic~r~ ~aL4______L ri!

_ II IPr~~~_____ I I~W1~I*~— II!_____ A. Jjt”~ I

_______

I ,ygw

- - ~ — — -

L~ b~! —

F

II

TEST PLAN DESCRIPTION

1) Description of test plan (back-up, overflow, failure, database).

Test plan to take place prior to Ndigital cutover. 10% of Shelby Co landlines will be tested. Testingwill include backup PSAP. Testing will proceed until error ratio is <= 1%.All exchanges will be tested - complying with required standards.

Approximately 100 numbers will be tested per day.

See attached test plan.

2) List wireline exchanges to be tested.

Consolidated: Assumption-226, Blue Mound-692, Edinburg-623, Kincaid-237, Morrisonville-526, MtAuburn-676, Nokomis-563, Owaneco-879, Pana-562, Taylorville-824,287, Tower Hill-567,Raymond-229, Stonington-325, Gays-752, Sigel-657, Stewardson-682, Strasburg-507,Windsor-459, Westervelt-738, Cowden-783

Frontier: Moweaqua-768, Bethany-665, Macon-31 9, Beecher City-487, Kirksville-797,Ramsey-(S18),423, Oconee-539, Neoga-539

3) List of wireless and VoIP Carriers to be tested.

VolPiWireless Carrier Testing: Big River, CTI, MCC Telephony, Sprint, Verizon, US Cellular, AT&TWireless. lntrado providers

21

TEST PLAN FROM CONSOL~ATED CO1v~CUNICAflONS REP CARRIE RICE

The 9-J-J Authori~.’ will coordinate testing with the 911 system providers in the followingmanner;

PSAPs will be notified at least 2 days ahead of testing.An int-oducroiy le~er and summary of the tests to be conducted will be provided to

the PSAP by the 9-1-4 AuthorityThe time wit dow for testing will not conflict with PSAP busy times (e.g test

between 10 am and 2 pm).Data exchange processes between telephone companies and the database provider

should be tested prior to call through testing with the PSAPs. Database records for alltest numbers should be built in through established database processes between thetelephone companies and the database provider Drior to actual tests with the PSAPs.All general trunk tests for trunk acceptance should be conducted by telephone

companies prior to testing involving the PSAPs

Tests involving the PSAPs should include at a minimum:1) Call through trunk tests

o Test trunk groups for each default PSAP and both tandems (if atpi’ cable).Test trunk group route advance from primary to secondary tandem (if

avplicabie).o Test call setup time from dialing the last digit iii of 9-1-1 until the beginning ofthe audible ring.o Test the timeout interval for detennining that a call cannot be completed on agiven trunk and advancing to the next trunk.

Make test calls from test numbers built for each trunk group/Line Class Code Ifapplicable, for every test call, verh5’ selective routing to the correct PEA? based on theaddress of the test record and display of the correct ANI, including area code; andcorrect ALT. Have the PSAP complete a call back to the telethone number. To test thatcalls can complete to all PSAPs, test numbers should be built with an MSAG validaddress within each PSAP’s areao If apvlicable. test calls should be made from test numbers that have not beenbuilt in the SR/ALT database for each trunk group/Line Class Code. For every test callveri~’ default routing to the correct PSAP based on the Line Class Code (orjurisdiction)of the caller. Have the PSAP complete a call back to the telephone number. Defaultrouting should be checked at both the primary and the secondary tandem.• Test calls should be made from every NXX.

Results of testing should be shared in writing with the system integrator and theCrnrnty. Any re-test involving the PSAPs need to be pre-coordirzated again.