A Presentation About Michael GonzalezA Presentation About Michael Gonzalez

Polished relationship and business Polished relationship and business development professional.development professional.

Experienced ManagerExperienced Manager 20 years of experience selling and managing in 20 years of experience selling and managing in

the payment service space.the payment service space. Corporate sales trainer.Corporate sales trainer.

Experienced ManagerExperienced Manager

Responsible for the Responsible for the largestlargest Account Account Executive team within the organization.Executive team within the organization.

Hired, trained and mentored sales Hired, trained and mentored sales professionals.professionals.

Achieved District of the Year honors by Achieved District of the Year honors by exceeding goals by the highest margin exceeding goals by the highest margin of all Districts. of all Districts.

The Consummate The Consummate Relationship Management Relationship Management

ProfessionalProfessional Polished, professional demeanor.Polished, professional demeanor. Strong presenter in groups large or small as Strong presenter in groups large or small as

well as one on one.well as one on one. Many references from colleagues and Many references from colleagues and

customers.customers. Managed customers from numerous different Managed customers from numerous different

industries including tier 1 & tier 2 merchants, industries including tier 1 & tier 2 merchants, gaming clients, financial institutions and market gaming clients, financial institutions and market partnerships.partnerships.

Maintained and then increased profit margins Maintained and then increased profit margins to more than double goals.to more than double goals.

Profit Management PerformanceProfit Management Performance

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

2004 2005 2006 2007

Year

Portfolio Profit Vs. Goal

Profit Margin

Company Profit Goal

Examples of Account Examples of Account ResponsibilitiesResponsibilities

Consistent Verifiable Consistent Verifiable Selling Performance!Selling Performance!

Consistently exceeded selling quota by as Consistently exceeded selling quota by as much as 50%!much as 50%!

Ranked in the top 20% of national sales force.Ranked in the top 20% of national sales force. Number one sales person in his region three Number one sales person in his region three

years running.years running. ““Winners Club” member for sales excellence.Winners Club” member for sales excellence.

Some Career Sales Some Career Sales “Wins”“Wins”

Commissions Earned Commissions Earned Compared to Annual IncomeCompared to Annual Income

32%

36%

42%40%

52%

37%

0%

10%

20%

30%

40%

50%

60%

2004 2003 2002 2001 2000 1999

Ratio of Commissions Verses Salary

Ratio

Corporate Sales/Service Corporate Sales/Service TrainerTrainer

Created and updated training curriculum from Created and updated training curriculum from the ground floor for mid-market Account the ground floor for mid-market Account Executives.Executives.

Tapped to cross train market partnerships Tapped to cross train market partnerships Discover, Chrysler and First National Bank of Discover, Chrysler and First National Bank of Omaha.Omaha.

Recognized as Recognized as Product ExpertProduct Expert within the within the organization.organization.

Implemented Strategies of the Implemented Strategies of the Counselor Counselor Salesperson.Salesperson.

Stellar References from Direct Stellar References from Direct Report’s Report’s

““Mike has been a steady performer Mike has been a steady performer for the Midwest Region capping for the Midwest Region capping off his tenure as “Rep of the off his tenure as “Rep of the Year”.Year”.

Mike Loperena, Regional Sales Mike Loperena, Regional Sales ManagerManager

““I know Mike’s true strength is his I know Mike’s true strength is his passion for exceeding the passion for exceeding the customer’s expectations. Mike customer’s expectations. Mike has established a fantastic has established a fantastic rapport with all of his customers rapport with all of his customers in the gaming world. As an in the gaming world. As an Account Manager in our Account Manager in our organization, Mike has gone organization, Mike has gone above and beyond the above and beyond the expectations of our team and expectations of our team and certainly that of his customers.”certainly that of his customers.”

Matt Shefveland, Director of Matt Shefveland, Director of Portfolio/Business Development Portfolio/Business Development ManagersManagers

““I call upon Mike to wear many hats I call upon Mike to wear many hats including: including:

Key Regional revenue producer.Key Regional revenue producer. Corporate Sales Trainer.Corporate Sales Trainer. Product Expert for check and Product Expert for check and

card services.card services. Sales supportSales support Market Partner support.Market Partner support. Industry spokesperson.Industry spokesperson. Regional Manager.”Regional Manager.”

Jennifer Scalise, VP of Central Jennifer Scalise, VP of Central RegionRegion

Customer SatisfactionCustomer SatisfactionTerrybear, Inc.:Terrybear, Inc.:

““We’ve had many other service We’ve had many other service providers try to lure our business providers try to lure our business away. The main reason we have away. The main reason we have stayed with Certegy is because stayed with Certegy is because we have grown to depend upon we have grown to depend upon the timely and cheerful service the timely and cheerful service we get from Michael.”we get from Michael.”

Gretchen HagenGretchen HagenDirector of Retail OperationsDirector of Retail Operations

Next Day Gourmet:Next Day Gourmet:

Very professional!Very professional!

James C. CoxJames C. CoxVice-President – SalesVice-President – Sales

HobbyTown USA:HobbyTown USA:

““While competitive processing fees While competitive processing fees get you in the door, it is the get you in the door, it is the ongoing support that “keeps you ongoing support that “keeps you in the door”. In that regard, you in the door”. In that regard, you have been outstanding, as you have been outstanding, as you return calls, follow-up with return calls, follow-up with franchisees, and work hard to franchisees, and work hard to ensure our franchisees’ requests ensure our franchisees’ requests are met in a timely manner.”are met in a timely manner.”

Bill GraeveBill GraeveVice-President of FinanceVice-President of Finance

Please call, I’ll solve your Please call, I’ll solve your problems and increase problems and increase

revenue…revenue…

Home: 651-638-9526Home: 651-638-9526 Mobile: 651-328-9190Mobile: 651-328-9190

Michael GonzalezMichael Gonzalez