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Page 1: biznet.ct.gov › SCP_Documents › Bids › 52816 › Appendix...December SLA Snapshot: Summary The below table shows the SLA Metrics (Cumulative 0/0) of the Production environments

Page 2: biznet.ct.gov › SCP_Documents › Bids › 52816 › Appendix...December SLA Snapshot: Summary The below table shows the SLA Metrics (Cumulative 0/0) of the Production environments

Page 3: biznet.ct.gov › SCP_Documents › Bids › 52816 › Appendix...December SLA Snapshot: Summary The below table shows the SLA Metrics (Cumulative 0/0) of the Production environments

Page 4: biznet.ct.gov › SCP_Documents › Bids › 52816 › Appendix...December SLA Snapshot: Summary The below table shows the SLA Metrics (Cumulative 0/0) of the Production environments

Page 5: biznet.ct.gov › SCP_Documents › Bids › 52816 › Appendix...December SLA Snapshot: Summary The below table shows the SLA Metrics (Cumulative 0/0) of the Production environments

Page 6: biznet.ct.gov › SCP_Documents › Bids › 52816 › Appendix...December SLA Snapshot: Summary The below table shows the SLA Metrics (Cumulative 0/0) of the Production environments

Page 7: biznet.ct.gov › SCP_Documents › Bids › 52816 › Appendix...December SLA Snapshot: Summary The below table shows the SLA Metrics (Cumulative 0/0) of the Production environments

Page 8: biznet.ct.gov › SCP_Documents › Bids › 52816 › Appendix...December SLA Snapshot: Summary The below table shows the SLA Metrics (Cumulative 0/0) of the Production environments

Page 9: biznet.ct.gov › SCP_Documents › Bids › 52816 › Appendix...December SLA Snapshot: Summary The below table shows the SLA Metrics (Cumulative 0/0) of the Production environments

Page 10: biznet.ct.gov › SCP_Documents › Bids › 52816 › Appendix...December SLA Snapshot: Summary The below table shows the SLA Metrics (Cumulative 0/0) of the Production environments

Page 11: biznet.ct.gov › SCP_Documents › Bids › 52816 › Appendix...December SLA Snapshot: Summary The below table shows the SLA Metrics (Cumulative 0/0) of the Production environments

Page 12: biznet.ct.gov › SCP_Documents › Bids › 52816 › Appendix...December SLA Snapshot: Summary The below table shows the SLA Metrics (Cumulative 0/0) of the Production environments

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