!"#$%#&'(
)*+#&$,*&( !*-.$/01#,2#3//////////////////////////////////////!"#$%&'()*+,)-./0-&1&"2+3,),+4,&5(+(6,)&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&4$,5*367/0#36#8/!#&967#'/
0*:#&,/;$-<$=6')26)(7&"22)8/+(*2)&&&&>*&3+/?6'6*-/!6#&&$/@#*-#
0#:#77$/@6,-#&')26)(7&5(+(6,)AB,&##/C-,#&-$,6*-$3
D:6/E3##%%/),4*2)&23&%/6/*(9&:*)(*,6;F9#&GH)*:63#
A&I/D-+&#</;$&3G-/"./,3&!70(4*&<33/4,)&@696-=/E**+'
J.6+#/J+636"2=+*);&%/),4*2)&>/6,)/(&&&K5$&LD77#''M*1-+$,6*-
A6'71''6*-(
D:6/E3##%%/),4*2)&23&%/6/*(9&:*)(*,6;F9#&GH)*:63#
HNBA$G/O$-+<$'56-=/45$33#-=#
Confidential
Confidential
Reward
Reinforcement
Reward
Commitment
Awareness
BehaviourChange
Approach
Awareness
BehaviourBehaviourChange Change
Reinforcement
Change Change ApproachChange
Commitment
Change ApproachChange Change Change Change
ApproachChange Change
Confidential
“It is part of my family now and I even bought handwash soap when the challenge started”
“Thank you!! For the hand washing challenge i'm happy for completing it since, i have learnt some good hygiene practices and personal cleanliness”
“I do it more often. My daughter even reminds me anytime I forget or before we eat anything when we are together”
“It was a challenge at first but now it is easy and fun was washing our hands. My daughter now enjoys the challenge and we wash our hands daily, three to four times a day. Thanks U afya for the hand wash challenge”
Confidential
endcoronavirus.africa endcoronavirus.co.ke
A6'71''6*-( )*:63#/P&$6-6-=/$-+/!1""*&,/!#&967#(/1'6-=/,#75-*3*=G/,*/6-7&#$'#/F:*3$/"&#"$&#+-#''/*8/&#L*,#3G/3*7$,#+/7*LL1-6,G/5#$3,5/<*&%#&'/6-/!6#&&$/@#*-#I
0*:#&,/;$-<$=6Q/FRSAD4/K&*=&$LL#/4**&+6-$,*&Q/>*&3+/?6'6*-/
A6'71''6*-(MOTS stands for Mobile Training and Support service. It is an open-source platform designed to provide refreshertraining delivered via an Interactive Voice Response (IVR) system in the participant’s preferred language using amobile phone without the need for a Smartphone
! 1. Strengthen the Community Health Worker network " Backbone of the healthcare system at the household level in many middle to low income countries
! 2. Provide refresher training to CHWs via their mobile phones with feature phones as the basic requirement" Training can be completed at own convenience" Training provided in preferred language of CHW
! 3. Reporting " Tracking and monitoring of CHWs by their supervisors via the MOTS application (web & smartphone app)
with offline support" Determine areas that need to be strengthened per CHW
>5$,/6'/)SP!T
A6'71''6*-( ?2@&82,-&5<#:&A2)BCO*</+*#'/)SP!/<*&%T
A6'71''6*-( )*:63#/P&$6-6-=/$-+/!1""*&,/!#&967#
! D-,)E.=7(+F4,+*,),8&8,-/6+&(88),--,-&*.,&=+/G=,&+,,8-F H,-*&82+,&H;&/+I29I/+6&*.,&,+8&=-,)-&/+&*.,&8,-/6+&(+8&42+8=4*/+6&(&3=+4*/2+(9/*;&(--,--7,+*&*2&/+32)7&*.,&*,4.+2926;&09(*32)7&8,-/6+
! %,I,920/+6&8/6/*(9&09(*32)7-&*.(*&/+*,6)(*,&H2*.&*.,&-,)I/4,&8,9/I,);&J&#)(/+/+6&K&%/6/*(9&!+*,)(4*/I,&5,--(6/+6L&(+8&20,)(*/2+(9&-=002)*&3=+4*/2+-&J:=0,)I/-/2+&K&52+/*2)/+6&K&M,02)*L&.,90-&(88),--&4.(99,+6,-&*.(*&=+8,)7/+,&)(0/8&-4(9,&=0
! #)(/+/+6&728=9,-&-.2=98&(/7&*2&(4./,I,&NFO&9,()+/+6&2HP,4*/I,-&*.(*&H=/98&2+&2+,&(+2*.,)Q&7=4.&/+32)7(*/2+&(*&2+4,R&,-0,4/(99;&I/(&72H/9,R&4(+&9,(8&*2&92@,)&B+2@9,86,&=0*(B,Q
! "?A-&32=+8&/*&=-,3=9&*(B/+6&*.,&*)(/+/+6&/+&*.,/)&2@+&0),3,)),8&924(9&9(+6=(6,Q&%/33,),+4,-&/+&8/(9,4*-&23&(&9(+6=(6,&-.2=98&H,&*(B,+&/+*2&42+-/8,)(*/2+&@.,+&8,-/6+/+6&42+*,+*Q
! !+I29I,7,+*&23&5/+/-*);&23&?,(9*.ES2I*&/+&*.,&09(++/+6&(+8&8,092;7,+*&23&5<#:&(+8&@2)B/+6&@/*./+&,-*(H9/-.,8&5<?&-*)=4*=),-&,+-=),-&*)(/+/+6&/-&*(B,+&-,)/2=-9;&(+8&0)2I/8,-&(+&(9),(8;&,-*(H9/-.,8&,-4(9(*/2+&0(*.&32)&(+;&/--=,-Q
! #.,&6,+8,)&23&*.,&"?A&@(-&32=+8&*2&H,&/+39=,+*/(9&2+&@.,*.,)&*.,&*)(/+/+6-&@,),&42709,*,8&(+8&@.,*.,)&B+2@9,86,&/70)2I,8T5(9,&"?A-&@,),&9,--&9/B,9;&*2&42709,*,&*.,&*)(/+/+6-&4270(),8&*2&*.,/)&U,7(9,&"299,(6=,-Q&J&:/,))(&V,2+,&8,092;7,+*L
! W2=)&0)(4*/4(9&-=-*(/+(H/9/*;&09(+&J&>2*&0(0,)&09(+L&-.2=98&(9@(;-&H,&0()*&23&*,4.+2926;&09(*32)7&8,-/6+&(+8&/709,7,+*(*/2+&(+8&>2*&0()*&23&;2=)&0)2P,4*&492-,&2=*&09(+
;#G/@#$&-6-='
A6'71''6*-( O*</5$'/)SP!/:##-/1'#+T
A6'71''6*-(
! ')2I/8,&M,72*,&*)(/+/+6&*2&"?A-&(+8&2*.,)&3)2+*9/+,&.,(9*.&@2)B,)-&1&2*.,)&-,4*2)-&J52?F :/,))(&V,2+,&@/99&H,&=-/+6&5<#:&*)(/+&XRYYY&"?A-&/+&2+&"<Z!%FN[&0),I,+*/2+L
! "2+8=4*&)(0/8&:=)I,;-&*2&6=/8,&09(++/+6&32)&),-02+-,&/+*,)I,+*/2+-&J5<#:&/-&H,/+6&02-/*/2+,8&*2&42+8=4*&-=)I,;&23&3228&/+-,4=),&.2=-,.298-&/+&\/+-.(-(L
! ]7,)6,+4;&H)2(84(-*-&J&%/6/*(9&!+*,)(4*/I,&5,--(6/+6L&*2&4),(*,&(@(),+,--&(+8&)=72)&7/*/6(*/2+&
! M,02)*/+6&2+&),-02+-,&/+*,)I,+*/2+-F G=(+*/*(*/I,&8(*(
)SP!/$-+/4S?CABHU
Field photo (Sierra Leone)
• Assessment of the readiness of Community Health Workers to participate in MOTS: http://www.imedpub.com/articles/assessment-of-the-readiness-of-community-health-workers-to-participate-in-amobile-training-and-support-services-innovation-results.pdf
• Mobile training and support (MOTS) service-using technology to increase Ebola preparedness of remotely-located community health workers (CHWs) in Sierra Leone. mHealth, 5, 35. https://doi.org/10.21037/mhealth.2019.09.03
• Bo Pilot video documentary: https://youtu.be/8AsoWxMAUqw
Resources on MOTS
EBODAC has received funding from the Innovative Medicines Initiative 2 JointUndertaking, a joint undertaking between the European Union and EFPIA, under grantnumber 115847 (EBODAC).
A6'71''6*-( )*:63#/P**3/8*&/P1:#&713*'6'/!7&##-6-=(//6-7&#$'6-=/7$'#/+#,#7,6*-/*8/,1:#&713*'6'/6-/J6=#&6$Q/7*LL1-6,GB:$'#+/'7&##-6-=Q/$-+/&#$3B,6L#/6-8*&L$,6*-/'5$&6-=/<6,5/D-+&*6+B:$'#+/L*:63#/$""367$,6*-I
J.6+#/J+636Q/4*1-,&G/A6,*&Q/J6=#&6$Q/K5$&LD77#'' M*1-+$,6*-
#$%$&'()*++($,'&$-./)0-1)#$/2'/2)3-.$&-1$.%4)52//-./)52'1.2671$20)0-1)&82)9:;)0-1):<=9#>?@)A2/+-./2)BCBC
9(.-:;55#33&<0"*".*"=#3&"0&>"?#-".
?@
!"#$%&'()&"'*+,)-),)".
<D1)62E'.6)/$62)',&$F$&$2/)$.F-(F2)+1-F$6$.%)&2,8.$,'()/D++-1&)&-)/&'&2/)&-)/2&D+)&82$1)82'(&8)$./D1'.,2)/,82E2/G)$.,(D6$.%)&82)&2,8.-(-%H)+('&0-1E)0-1)/,82E2)'6E$.$/&1'&$-.
*++"..',/'0)%$%+"
<D1)'++1-',8)&-)+1-F$6$.%)',,2//)&-)0$.'.,2)$.F-(F2/)/&12.%&82.$.%)&82),'+',$&H)-0)0$.'.,$'()$./&$&D&$-./)&-)(2.6)&-)82'(&8,'12)+1-F$621/)F$')-D&)326$,'():126$&)ID.6
(12234'()&"'5%,"6-"%,)/%.
J.621)-D1)/D++(H)/$62)$.&21F2.&$-./G)K2)+1-F$62)&82)0-((-K$.%)/21F$,2/4! LD'($&H)$E+1-F2E2.&)F$')&82)
M'02:'12)E2&8-6-(-%H! N.'O($.%)&2,8.-(-%H)0-1)0',$($&H)
'//2//E2.&! :'+',$&H)62F2(-+E2.&)0-1)$.6D/&1H)
12%D('&-1/
7"6,)+$3'86/96$#.
P8'1E*,,2//)$/)'(/-)2.%'%26)$.)$E+(2E2.&$.%)F21&$,'()+1-%1'E/)0-1)/+2,$0$,)6-.-1)'%2.,$2/Q)M-E2)-0)-D1)F21&$,'()+1-%1'E/)'124! 73I! M'F$.%)5$F2/)'&)7$1&8)RM5S7T! 9.&2%1'&N)+1-U2,&)0-1)&82)7$(()'.6)
32($.6')V'&2/)I-D.6'&$-.
)DP!/V/A#9#3*"L#-,/*8/$/L*:63#/$""/8*&/PR/!7&##-6-=
W
O6=5/PR/:1&+#-/6-/J6=#&6$
C-$+#W1$,#4$'#/A#,#7,6*-4$'#/A#,#7,6*-4$'#/A#,#7,6*-
K$"#&B:$'#+PR/45#7%36',
O6=5/PR/:1&+#-/6-/O6=5/PR/:1&+#-/6-/H
4$'#/A#,#7,6*-4$'#/A#,#7,6*-4$'#/A#,#7,6*-
X
Y
Z
C,#&$,69#CL"&*9#L#-,'
)DP!/6-/1'#/$7&*''/J6=#&6$
CL"&*9#L#-,'
[)DP!/6-/1'#/$7&*''/J6=#&6$
\F],#-'69#/
4*-'13,$,6*-'^
^
F?D@_DPF
^̂ZYXH
P5#/K5$&LD77#''/A#'6=-/D""&*$75/B _!F0/4FJPF0FA/AF!CEJ
B?
0F!FD04O FJEDEF AF!CEJ C)K@F)FJP
X ZY
A6'71''/<6,5/6-,3I/$-+/3*7$3/4S?CAB
HU/#]"#&,'
_-+#&',$-+/+6'#$'#/$-+/6,'/
6L"$7,
F-=$=#/<6,5/"$&,-#&'/$-+/',$%#5*3+#&'
_-+#&',$-+/,5#6&/6LL#+6$,#/$-+/3*-=/,#&L/-##+'
H
CL"3#L#-,/'*31,6*-/!"#$',$%#5*3+#&'
0#96#</$'/<#/6L"3#L#-,
A#9#3*"/&#W16&#L#-,'/:$'#+/*-/
6+#-,686#+/-##+'_'#/$""&*"&6$,#/,#75-*3*=G
4*33#7,/',$%#5*3+#&/8##+:$7%
0#96#</$-+/6L"3#L#-,/8##+:$7%/
!"#$%&&'()%&'*+'%,)-.*)/'.)'+.$#/(.0#/'0#%&.0'+1+.#2+
?W
52H/9,&^009/4(*/2+&32)&#=H,)4=92-/-&:4),,+/+6&
J5 #̂:L0F!FD04O
! %,-/6+&-29=*/2+_&5(--&%,-/6+&-29=*/2+_&5(--&-4),,+/+6&32)&"<Z!%N[&-4),,+/+6&32)&"<Z!%N[&=-/+6&4.(*H2*-
! '/92*&4.(*H2*&2+&5,--,+6,)!
'/92*&4.(*H2*&2+&5,--,+6,)"299,4*&3,,8H(4B
!"299,4*&3,,8H(4BM299&2=*&2+&2*.,)&09(*32)7-
! ^+(9;f,&(+8&,I(9=(*,&32)&^+(9;f,&(+8&,I(9=(*,&32)&),(4.&(+8&/70(4*
@#''*-'/8&*L/)DP!/` K&*=&$L/A#'6=-
#(9B&*2&,e0,)*-
]+6(6,&,+8&=-,)-
%,I,920&B,;&%,I,920&B,;&),G=/),7,+*-),G=/),7,+*-
(+8&')2*2*;0,
'/92*&(+8&"299,4*&'/92*&(+8&"299,4*&3,,8H(4B
"2+*/+=2=-&,I(9=(*/2+"2+*/+=2=-&,I(9=(*/2+:.(),&9,()+/+6-
FJEDEF
AF!CEJ
C)K@F)FJP
F?D@_DPF
! A?<!
A?<>"%"
!>"%":*(*,&]<"-
! >"%"!
>"%"M(0/8&0=H9/4&-=)I,;-
!M(0/8&0=H9/4&-=)I,;-!8,+*/3;&4)/*/4(9&6(0-
?W
%/6/*(9&:4),,+/+6å-&32)&"<Z!%FN[
@#''*-'/3#$&-,/1'6-=/)DP!/8*&/A6'#$'#/)*-6,*&6-=
a_D@CPb/SM/4D0F
! !+4),(-,8&*,-*/+6&H;&7(+;&.,(9*.&@2)B,)-&!+4),(-,8&*,-*/+6&H;&7(+;&.,(9*.&@2)B,)-&F!+4),(-,8&*,-*/+6&H;&7(+;&.,(9*.&@2)B,)-&*229&/-&H(-,8&2+&72H/9,&*,4.+2926;
! c,**,)&42709/(+4,&@/*.&49/+/4(9&6=/8,9/+,-&c,**,)&42709/(+4,&@/*.&49/+/4(9&6=/8,9/+,-&0)26)(77,8&/+*2&(962)/*.7&23&*.,&*229
! !70)2I,8&*)/(6,&*2&8,-/6+(*,8&-0,4/(9/f,8&!70)2I,8&*)/(6,&*2&8,-/6+(*,8&-0,4/(9/f,8&*),(*7,+*&4,+*,)-&H(-,8&2+&S!:&7(00/+6
! :=002)*-&/+8/I/8=(9&(+8&020=9(*/2+&:=002)*-&/+8/I/8=(9&(+8&020=9(*/2+&72+/*2)/+6R&/8,+*/3/,-&.2*-02*-
! <+9;&02-/*/I,&*,-*-&(),&*)/(6,8&),8=4/+6&<+9;&02-/*/I,&*,-*-&(),&*)/(6,8&),8=4/+6&-*/67(*/f(*/2+
4S!P4S!P`4S!P`4S!P`4S!P FMMF4PC?F/MCJDJ4CJE
! ]+(H9,-&3=+8-&3)27&I,)*/4(9&0)26)(7-&]+(H9,-&3=+8-&3)27&I,)*/4(9&0)26)(7-&/+*,6)(*,8&/+*2&.2)/f2+*(9&0)26)(7-&
! 52),&,33/4/,+*&8/-,(-,&3=+8&(9924(*/2+&@/*.&52),&,33/4/,+*&8/-,(-,&3=+8&(9924(*/2+&@/*.&/+*,6)(*/2+&23&2=)&02I,)*;&7(00/+6&*229
! M,8=4*/2+&/+&2I,)M,8=4*/2+&/+&2I,)FM,8=4*/2+&/+&2I,)F-=009;&23&8)=6-&(+8&M,8=4*/2+&/+&2I,)M,8=4*/2+&/+&2I,)M,8=4*/2+&/+&2I,) -=009;&23&8)=6-&(+8&-=009;&23&8)=6-&(+8&-=009;&23&8)=6-&(+8&*),(*7,+*-&H(-,8&2+&(44=)(*,&8/(6+2-/-
! M,8=4*/2+&/+&@(-*,&(+8&-,)I/4,&2I,).,(8-
! ')2I/8,-&),(9')2I/8,-&),(9F')2I/8,-&),(9F*/7,&8(*(&32)&H,**,)&8,4/-/2+*/7,&8(*(&32)&H,**,)&8,4/-/2+F')2I/8,-&),(9')2I/8,-&),(9')2I/8,-&),(9 */7,&8(*(&32)&H,**,)&8,4/-/2+*/7,&8(*(&32)&H,**,)&8,4/-/2+*/7,&8(*(&32)&H,**,)&8,4/-/2+*/7,&8(*(&32)&H,**,)&8,4/-/2+7(B/+6R&/+49=8/+6&7(+02@,)&(+8&/+I,+*2);&7(B/+6R&/+49=8/+6&7(+02@,)&(+8&/+I,+*2);&7(+(6,7,+*&
E#-#&$3/@#''*-'/@#$&-#+
%/6/*(9&*229-&,+.(+4,&8/-,(-,&72+/*2)/+6%/6/*(9&*229-&,+.(+4,&8/-,(-,&72+/*2)/+6!%/6/*(9&*229-&,+.(+4,&8/-,(-,&72+/*2)/+6%/6/*(9&*229-&,+.(+4,&8/-,(-,&72+/*2)/+6
"2+-=9*&@/8,9;&%/6/*(9&*229-&,+.(+4,&8/-,(-,&72+/*2)/+6%/6/*(9&*229-&,+.(+4,&8/-,(-,&72+/*2)/+6
"2+-=9*&@/8,9;&%&'()&%/6/*(9&*229-&,+.(+4,&8/-,(-,&72+/*2)/+6%/6/*(9&*229-&,+.(+4,&8/-,(-,&72+/*2)/+6
%&'()& 8,-/6+/+6&;2=)&-29=*/2+
]+6(6,&@/*.&*.,&.,(9*.&@2)B,)-&(+8&,+8&=-,)-]+6(6,&@/*.&*.,&.,(9*.&@2)B,)-&(+8&,+8&=-,)-!]+6(6,&@/*.&*.,&.,(9*.&@2)B,)-&(+8&,+8&=-,)-]+6(6,&@/*.&*.,&.,(9*.&@2)B,)-&(+8&,+8&=-,)-
D+8,)-*(+8&*.,/)&0,4=9/()/*/,-
^00)20)/(*,&*,4.+2926;Q&')2*2*;0,Q&'/92*Q&^00)20)/(*,&*,4.+2926;Q&')2*2*;0,Q&'/92*Q&!^00)20)/(*,&*,4.+2926;Q&')2*2*;0,Q&'/92*Q&^00)20)/(*,&*,4.+2926;Q&')2*2*;0,Q&'/92*Q&
W2=)&3/)-*&I,)-/2+&-.2=98&><#&H,&;2=)&9(-*&I,)-/2+
:29=*/2+-&(),&(&42+*/+=2=-&),/*,)(*/I,&0)24,--:29=*/2+-&(),&(&42+*/+=2=-&),/*,)(*/I,&0)24,--!:29=*/2+-&(),&(&42+*/+=2=-&),/*,)(*/I,&0)24,--:29=*/2+-&(),&(&42+*/+=2=-&),/*,)(*/I,&0)24,--
"/)4=7-*(+4,-&4.(+6,Q&c,&(8(0*(H9,Q
;8'.X)H-D
BW
A6'71''6*-( P1:#&713*'6'/)$-$=#L#-,/!G',#L/1'6-=/J#$&/M6#3+/4*LL1-67$,6*-/$-+/)*:63#/,#75-*3*=G
0#:#77$/@6,-#&Q/K&*=&$L/)$-$=#&Q/AB,&##/C-,#&-$,6*-$3
:1;"6+13/.).'#$%$9"#"%,'$#/%9'#)96$%,.'1.)%9'#/;)3"'$%&'<0=',"+>%/3/94?3"../%.'@/6'=A75!?BC
D";"++$'E),%"6'D3),%"6F&?,6""G/69'SA2O2,,'5$&.21S#&1229.&
!?,6""'5%,"6%$,)/%$3
MH/&2E/)7D$(6$.%)*++1-',8)
;2,8.-(-%H)*%.-/&$,
P'1&.21/8$+)3-62(
V1-D.626)$.)
NY+21$2.,2)
Tuberculosis management for migrants
Challenges:- Mobile population- Language barriers- Cross-border - Access to health care- Poor socio-economic- Poor sanitation- Limited identification- Limited connectivity
H/;)3"'$%&'<0=',"+>%/3/94
I>$,').'<0=JZ2'1)0$2(6),-EED.$,'&$-.)&2,8.-(-%H)$/)')(-K),-/&)
6$%$&'()/&-1'%2)62F$,2)K8$,8),-E2/)$.)F'1$-D/)0-1E/4),'16G)X2H,8'$.G)O1',2(2&G)
/&$,X21)'.6)E-12Q
K/L'&/".'),'L/6MJ'I1-.&)($.2)82'(&8)K-1X21)/&-12/)+'&$2.&)$.0-1E'&$-.)&-)&82)ZI:),'16)OH)/$E+(H)&'++$.%)&82)E-O$(2)+8-.2)&-)&82)ZI:),'16Q);82)
+'&$2.&)X22+/)&82)ZI:),'16)'.6)O1$.%/)$&)K$&8)8$E[821)&-)'.H)+1-%1'E)2.,-D.&21Q
H13,)23"'1."6.'$%&'2$,)"%,'#/;)3),4
ZI:);7)9.0-
!5(:D5=:'B !5(:D5=:'N
ZI:);7)9.0-
Patients Program ManagersProviders
Benefits of NFC
• Patient movement• Language-
independent• Patient-centered
• Multiple health workers• Patient record retrieval• Low connectivity
settings
• Low cost• Secure data• Track continuity of
care and patient movement
Considerations for COVID-19
• Migrants are highly mobile and therefore likely vectors of infectious diseases.
• They are a high risk group considering overcrowding, sanitation issues, and barriers to care.
• Longitudinal follow up is a challenge for the migrant population, including contact tracing and monitoring.
• Programs including mobile and NFC technology can be used as a solution for better case identification and management.• Use in low connectivity settings• Multi-lingual, cross-border support• Longitudinal case management
“Any public health response to the pandemic (COVID-19) should reach the most vulnerable, including refugees, migrants and those who are internally displaced. This
means ensuring equitable access to testing and treatment as well as access to prevention information and to water
and sanitation services. ” - UNICEF
A6'71''6*-( P#',6-=/LO#$3,5/!*31,6*-'/$,/P5#/@$',/)63#
A&I/D-+&#</;$&3G-/456#8/CL"$7,/S8867#&@696-=/E**+'
;&*.$#&)@&*A)&:B#.$*(&"0"*".*"=#3
<C8DE&F#G"0.-H&;'-"$&IJH&IKIK
Andrew Karlyn, PhD
Chief Impact OfficerLiving Goods
37
43*'#+/3**"/#&&$3'/c/8*33*</1"/8*&/)$,#&-$3Q/J#*-$,$3/$-+/4563+/O#$3,5/c/C-,#=&$,#+/4*LL1-6,G/4$'#/)$-$=#L#-,/
A.(*&/-&*.,&/70(4*&23&/+*)28=4/+6&*.,&/+*,)I,+*/2+&2+&.2=-,.298&0,)4,0*/2+&23&"?A-R&"?A&-,)I/4,-R&),3,))(9-R&.,(9*.&-*(*=-R&.,(9*.&3(4/9/*/,-R&32992@F=0&,e0,)/,+4,&(+8&),42I,);&-0,,8C
43*'#+/3**"/8*&/OC?/!#38BP#',6-=Q/#&&$3'/c/8*33*</1"A.(*&/-&*.,&/70(4*&23&*.,&?!Z:#&/+*,)I,+*/2+&2+&.2=-,.298-g&0,)4,0*/2+&23&"?A-R&"?A&-,)I/4,-R&),3,))(9-R&.,(9*.&3(4/9/*/,-&(+8&32992@F=0&,e0,)/,+4,C
L.-$M0H&;N&#*&.$NN&8#3*"0?&:B#.$*(&,)$4*")03&.*&8(#&/.3*&6"$#O&<03"?(*3&@-):&.&,*4%M&)@&8#5(0)$)?MP;33"3*#%&C)::40"*M&B#.$*(&2#@#--.$3&"0&24-.$&L#0M.N&:B#.$*(N&;55#'*#%&@)-&'4G$"5.*")0&;'-"$&IKIKH&@)-*(5):"0?
38
F(.*&A#0*&A-)0?QNQ&&&&>2&-/6+/3/4(+*&/70)2I,7,+*-&/+&"?A&I/-/*-&2)&42709,*,8&),3,))(9-
!"# h&! !+4),(-,8&*.,&3),G=,+4;&23&I/-/*-&*2&.2=-,.298-&H;&"?A-
OQ&&&&#.,&7(P2)/*;&23&),-02+8,+*-&@/*./+&*.,&?!Z&-,93F*,-*/+6&6)2=0&.(8&+2*&=-,8&?!Z&-,93F*,-*&B/*-&(*&*.,&*/7,&23&*.,&,I(9=(*/2+
$%&#'() h&! "9/,+*-&0),3,))/+6&*2&42+8=4*&?!Z&*,-*-&(*&(&.,(9*.&3(4/9/*;! ?!Z&*,-*/+6&8/8&/+4),(-,&-/6+/3/4(+*9;&32)&*.,&?!Z:#&6)2=0&I,)-=-&*.,&42+*)29&6)2=0&
/)),-0,4*/I,&23&*.,&-2=)4,&23&*.,&*,-*Q&#.=-&(00,()-&*.(*&(**/*=8,-&23&*)=-*&(+8&42+3/8,+4,&/+&"?A-&/-&./6.&H=*&9/7/*,8&*2&),3,))(9&-,)I/4,-&(+8&+2*&*2&8/(6+2-*/4&(+8&4=)(*/I,&-,)I/4,-
39
C)::40"*M&0##%&3()4$%&G#&*(#&*)'&5-"*#-".&@)-&=#**"0?&.0M&.0%&.$$&'-)')3#%&"00)=.*")03H&@)$$)A#%&GM&3*-.*#?"5&.$"?0:#0*&.0%&@#.3"G"$"*M
BG'5.',>"6"'$'+3"$6'%""&J! 9/)&82)$..-F'&$-.)/D++-1&26)OH)ED(&$+(2)2.6>D/21)&2/&$E-.$2/G)-O/21F'&$-.)6'&')-1)$./$%8&/\
! 9/)&8212)12/2'1,8)/D++-1&$.%)&82)$..-F'&$-.\
! #$6)&82)+1-+-/21)/&'1&)K$&8)')+1-O(2EG)$./&2'6)-0)')/-(D&$-.\
! 9/)&8212)'),(2'1)+1-O(2E)/&'&2E2.&)/D++-1&$.%)&82)$..-F'&$-.\
! 9/)&82)2.6>D/21)620$.26\)! ]$(()&82),-.,2+&)O2)/$E+(2)&-)D/2)0-1)&82)2.6)D/21\))
! 9/)&82)$..-F'&$-.),($.$,'((H)&2/&26G)-1)0'$($.%)&8'&G)$/)&8212)')+1-F2.)D/2),'/2\
NG'!/".'),'$3)9%'L),>'.,6$,"9)+'@/+1.J! #-2/)&82)$..-F'&$-.)8'F2)&82)+-&2.&$'()&-)$E+1-F2)+-/$&$-.$.%)$.)&82)$..-F'&$-.)2,-/H/&2E\
! *12)&8212)/$%.$0$,'.&)82'(&8)-D&,-E2/\)! 9/)&8212)+-&2.&$'()0-1)V-F21.E2.&'()/D++-1&\)
=/##1%),4'<""&'QV,)3),4R
0"$.);)3),4
EX'(,6$,"94
YG'5.'),',"+>%)+$334'Z'/69$%)[$,)/%$334'@"$.);3"J! %2&./6.&9,I,9&42-*&,-*/7(*,-&-=66,-*&*./-&/-&3/+(+4/(99;&3,(-/H9,C&! !-&*.,),&4(0(4/*;&*2&-=002)*&/*-&8,I,9207,+*&(+8&/+*,6)(*/2+C! ^),&*.,),&-B/99-&*2&-=002)*&/*-&8,I,9207,+*R&(+8&/+*,6)(*/2+C! !-&*.,),&*,4.+/4(9&427H(H/9/*;&@/*.&VSg-&-;-*,7-C! A/99&/*&8/I,)*&4(0(4/*;&(@(;&3)27&2*.,)&*,4.+2926;&0)/2)/*/,-C! !-&*.,),&(&49,()&0(*.&*2&-4(9,C
,*.?#3&"0&*(#&"00)=.*")0&$"@#&5M5$#R=.$4#&5(."0S
:2=)4,-_&^44,+*=),&(+(9;-/-i&j(-&49(--/3/,8&H;&*.,&!+*,)+(*/2+(9&%,I,9207,+*&!++2I(*/2+&^99/(+4,&J!%!^L
:*(6,
F]$L"3#/$7,696,6#'
!1',$6-$:3#/'7$3#!7$36-=P&$-'6,6*-/,*/!7$3#K&**8/*8/4*-7#",0#'#$&75/$-+/A#9#3*"L#-,C+#$,6*-
S1,7*L#' ! "9,()9;&=+8,)-*228&0)2H9,7&(+8&(+&/8,(&2)&-,*&23&/8,(-&*2&8,I,920&(+8&*,-*
! ]I/8,+4,&*2&-=002)*&(&/8,(-&(+8&8,I,9207,+*&23&/8,(&/+*2&-29=*/2+
! ^+&,()9;&(--,--7,+*&23&*,4.+/4(9R&20,)(*/2+(9&(+8&3/+(+4/(9&I/(H/9/*;&23&*.,&/++2I(*/2+
! "(0(H/9/*;&(+8&4(0(4/*;&*2&-=002)*&-4(9,
! M,09/4(*/2+&(+8E2)&(8(0*/2+&23&/++2I(*/2+&(4)2--&9()6,&6,26)(0./,-&(+8&020=9(*/2+-
! A/8,F-4(9,&(820*/2+&2)&20,)(*/2+&23&(+&/++2I(*/2+R&-=-*(/+,8&H;&(+&,42-;-*,7&23&(4*2)-
! %,I,920&0)2H9,7&-*(*,7,+*-&@/*.&,42-;-*,7&7,7H,)-&J,Q6Q&5/+/-*);&23&?,(9*.&J52?LR&"?A-L
! ^--/7/9(*,&/8,(-
! U/9*,)&(+8&-,9,4*&72-*&0)27/-/+6&/8,(-
! "2+8=4*&/+/*/(9&-4(+&2+&,I/8,+4,&H(-,&*2&-=002)*&/8,(&2)&/+*,)I,+*/2+
! "2+8=4*&/+/*/(9&(+(9;-/-&2+&3,(-/H/9/*;
! %,I,920&(+8&/*,)(*,&0)2*2*;0,
! %,I,920&(+8&,e,4=*,&/+/*/(9&0/92*
! "299,4*&,I/8,+4,&2+&42-*F,33,4*/I,+,--&(+8&/70(4*
! "2+8=4*&42-*FH,+,3/*&728,99/+6
! ^--/7/9(*,&9,()+/+6-&3)27&0/92*
! M,3/+,&/++2I(*/2+&(+8&20,)(*/2+(9&-,*F=0&32)&-4(9,
! ]-*(H9/-.&-29=*/2+&0)2P,4*&7(+(6,7,+*&*,(7
! !8,+*/3;&(+8&0),0(),&4277=+/*;&*,-*/+6F6)2=+8
! "2+8=4*&9()6,)&-4(9,&0/92*
! :0/+&233&-29=*/2+&3)27&/++2I(*/2+&3=+4*/2+
! :,4=),&3=+8/+6&E&0()*+,)-./0-&*2&,+-=),&I/(H/9/*;&
! %,I,920&/709,7,+*(*/2+&09(+
! ^9/6+&(99&-*(B,.298,)-&+,4,--();&*2&)299&2=*&/++2I(*/2+&2+&),G=/),8&/+I29I,7,+*
! ]8=4(*,&),G=/),8&-*(B,.298,)-&2+&*.,&H,+,3/*-&23&4299(H2)(*/2+-&
! 5(B,&(6),,7,+*-&@/*.&62I,)+7,+*-R&>S<-&(+8E&2)&&0)/I(*,&-,4*2)&0()*+,)-&+,4,--();&*2&-=002)*&92+6F*,)7&I/(H/9/*;&23&-29=*/2+
40
,("@*&@-):&%"3-4'*"=#&*)&"05-#:#0*.$&"00)=.*")03
:2=)4,_&^44,+*=),&(+(9;-/-
E<,2T98<UVD+0)2I,+&
(009/4(*/2+&23&*,4.+2926;&*2&
/70)2I,&.,(9*.&2=*427,-
a%&-4(++/+6&32)&6)2@*.&72+/*2)/+6
<>C2V6V>8;/>,@&E&/70)2I,8&
3,(*=),&2)&0)24,--&=-/+6&*,4.+2926;&0)2I,+&*2&/70(4*&.,(9*.&2=*427,-&
"277=+/*;F/+/*/(*,8&.,(9*.&(--,--7,+*&
VUV2WE;W:7(99R&0=)02-,3=9&
4.(+6,- *2 *., @(;-*(33 @2)B @/*./+
,e/-*/+6 )29,-
%,-/6+/+6&72),&,33,4*/I,&4277-
C--*9$,6*-/,G"#(
A#86-6,6*-(
F]$L"3#(
41
$O
X4#3*")03Q
!"#$%#&'(
)*+#&$,*&( !*-.$/01#,2#3//////////////////////////////////////!"#$%&'()*+,)-./0-&1&"2+3,),+4,&5(+(6,)&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&4$,5*367/0#36#8/!#&967#'/
0*:#&,/;$-<$=6')26)(7&"22)8/+(*2)&&&&>*&3+/?6'6*-/!6#&&$/@#*-#
0#:#77$/@6,-#&')26)(7&5(+(6,)AB,&##/C-,#&-$,6*-$3
D:6/E3##%%/),4*2)&23&%/6/*(9&:*)(*,6;F9#&GH)*:63#
A&I/D-+&#</;$&3G-/"./,3&!70(4*&<33/4,)&@696-=/E**+'
J.6+#/J+636"2=+*);&%/),4*2)&>/6,)/(&&&K5$&LD77#''M*1-+$,6*-
Discussion:
Upcoming virtual events include:
Thursday April 23: Donor Panel on Data Protection Priorities & Expectations
Tuesday May 5: Using Digital Tech to Help Fight Covid-19 Miscommunication
Wednesday May 6: Global Digital Development Forum (16 hours ICT4D content): https://digitaldevforum.com/
www.ict4dconference.org
THANK YOU!