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ACCA News Summer 2011-12

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Official Magazine of the Australasian Cemeteries and Crematoria Association
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accanews official magazine of the australasian cemeteries and crematoria association SUMMER 2011/12 24TH CONFERENCE: REPORT AND PICTURES FROM WELLINGTON LIMITED TENURE ISSUES / MACQUARIE PARK / VIETNAMESE GLITZ / BOROONDARA CEMETERY
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Page 1: ACCA News Summer 2011-12

accanewsofficial magazine of the australasian cemeteries and crematoria association

S U M M E R 2 0 1 1 / 1 2

24TH CONFERENCE: REPORT AND PICTURES FROM WELLINGTON

LIMITED TENURE ISSUES / MACQUARIE PARK / VIETNAMESE GLITZ / BOROONDARA CEMETERY

Page 2: ACCA News Summer 2011-12

2MATTHEWS BRONZE Pty Ltd – A.C.N: 007 171 486

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Page 3: ACCA News Summer 2011-12

Founded December 1985

Executive Committee 2011/2012

President

BRyaN ElliOTTCEO Centennial Park Cemetery authority

Telephone: 08 8276 [email protected]

Vice-President

aRmEN mikaEliaNGeneral manager

Cemeteries and Crematoria invocare australia Pty ltdTelephone: 02 8841 7810

[email protected]

Executive members

PETER DEaGuECEO metropolitan Cemeteries Board

Telephone: 08 9383 [email protected]

PiETER DEN BOERmanager Bunbury Cemeteries Board

Telephone: (08) [email protected]

PETER O'mEaRaCEO Catholic Cemeteries & Crematoria

Telephone: 02 8713 [email protected]

DaRRyl THOmasCEO Geelong Cemeteries Trust

Telephone: 03 5221 [email protected]

malCOlm TuCkERGeneral manager Norwood Park

Telephone: (02) 6241 [email protected]

aCCa sECRETaRiaTSuite North 1, 215 Bell St

Preston VIC 3057 Telephone: 03 9863 6914Facsimile: 03 9863 [email protected]

Unless expressly stated the views put forward in accanews are not necessarily the considered views or policy of the Association or the Publisher, nor is the Association or the

Publisher responsible for the claims of its advertisers.

Graphic Design by Andrew Spicer @ Ravelston Designs

Printed by D&D Digital Printing

Published by ACCA Secretariat

1341

31

2301 president's report02 board activity03 introductions04 state reports11 industry events12 afda report13 conference report14 president's welcome15 monet's garden17 cemetery tour19 centennial park21 saint mary of the cross mausoleum23 boroondara cemetery

27 st. charles cemetery31 limited tenure (south australia)33 limited tenure (international)35 glitzy vietnam37 acca life membership39 macquarie park41 children’s christmas services42 malmi cemetery42 seasonal grave decorations43 new acca members44 acca membership list49 fun and games55 acca news subscription

CONTENTs

3MATTHEWS BRONZE Pty Ltd – A.C.N: 007 171 486

www.arrowbronze.com.au

MEMORIAL PLAQUES & ACCESSORIESClassic • Original • Authentic

The Benefits of ArrowScript:

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E-mail your orders direct from ArrowScript to Arrow Bronze

Page 4: ACCA News Summer 2011-12

PREsiDENT’s REPORT

in the spring 2011 edition of the aCCa News i indicated that it would be my last report to you as President of aCCa due to the fact that i was appointed to fill the casual vacancy that was created when Brendan O’Connor stood down partway through his term. advice received after i wrote that report indicated that i could stand again as i had not completed a term of two years in my own right. as such, i am honoured to continue to serve the association as the 13th President of aCCa. i would like to thank Vice President, armen mikaelian for graciously allowing me to continue on in the role.

The recent Annual conference in Wellington, New Zealand was successful for the Association. A full report on the conference is detailed in this edition of ACCA News. A conference such as this cannot be a success without the support of our sponsors and exhibitors all of whom deserve a special thank you. I would also like to reiterate my personal congratulations to the three recipients of the ACCA Life Membership conferred at the Presidents Reception on Sunday 23rd October. Congratulations to Bruce Macumber, James McKay and Darryl Thomas you were all very worthy recipients for your contribution to our industry both at state and of course at the national level. Planning is underway for the next conference (our 25th) to be held in my home town of Adelaide in October 2012. Participant feedback at conference is always welcomed as without your comments - good or bad - we cannot improve and make the conference meaningful for all attendees. Please take the time and provide feedback to our office on things we can improve and also things or speakers you would like to see on the conference agenda for next year, You feedback is important to us and while we cannot promise we will try to accommodate practical suggestions.

As part of the conference the association held its Annual General Meeting which included the election of office bearers. As previously advised both Armen and myself continue as Vice President and President respectively while Malcolm Tucker, Pieter Den Boer and Darryl Thomas continue with one year left of their two year terms. Peter Deague was re-elected for a further two year term and it is a pleasure to welcome Peter O’Meara to the Board for a two year term. Sadly we farewelled our first lady Karen Hinrichsen from the Board as her two year term concluded. Karen’s passion for the role will be missed; however, as with all past Board members we will call on her from time to time and she will continue to assist the Board with her position on the Conference Committee.

President Bryan Elliott

The ACCA office is also changing, Karyn Szulc has joined the team as Executive Assistant and I am sure Karyn will be a positive addition to our national office. Katrina is nearing the time where she can put her feet up in preparation for the birth of her first child in early February and I am sure all our best wishes are extended to Katrina and husband Justin for the safe arrival. A maternity leave replacement for Katrina will be recruited early in the New Year. I look forward to working with the Board and the ACCA staff in ensuring the next twelve months is a positive one for the association.

Planning is underway for a midyear seminar. This event will be held during the first week of June in Port Stephens. Site inspections of the proposed venues will be taking place in January with speakers and programming being sourced on the topical issues of Renewable Tenure and Workplace Health and Safety (OH&S). Further details will be circulated to all members in due course.

ACCA was founded on the premise that information sharing and co-operation between members would ensure the standards and ethical practices of all involved would improve. We have a duty to each other and to the association to be involved, to share our collective knowledge and contribute to the growth and strength of our association. It is not necessarily what you can get out of the association but what you can contribute that will help us grow and along the way the knowledge you gain out of that giving will in fact outweigh the input you made. I urge all members to think about what they can contribute to the association whether it is an article for the ACCA News or direct participation in conferences or seminars.

To conclude I wish everyone the compliments of the season and wish you all a prosperous New Year and I hope that all of your dreams and aspirations are fulfilled.

Bryan Elliott ACCA President

C ASHTON SHIRLEYoctober 1985 - june 1987

GRAEME J MACGILLjune 1987 - october 1987

IAN I RODDICKoctober 1987 - october 1990

KEVIN M CROWDENoctober 1990 - october 1993

DAVID BLAKEoctober 1993 - october 1997

PETER D MACLEANoctober 1997 - october 1999

KOOS C ADRICHEMoctober 1999 - october 2001

BRUCE D MACUMBERoctober 2001 - october 2003

JAMES MCKAYoctober 2003 - october 2005

PIETER DEN BOERoctober 2005 - october 2007

DARRYL THOMASoctober 2007 - october 2009

BRENDAN O’CONNORoctober 2009 - october 2010

BRYAN ELLIOTToctober 2010 - present

PAST PRESIDENTS HONOUR LIST

1

Page 5: ACCA News Summer 2011-12

BOaRD aCTiViTy

BOARD 2011/12

as announced at the annual Conference in Wellington on 26 October 2011, the new aCCa Board is introduced:

Bryan Elliott Presidentarmen mikaelian Vice PresidentDarryl Thomas Director (Chair of Finance)Peter Deague DirectorPieter Den Boer Directormalcolm Tucker DirectorPeter O’meara Directorkaryn szulc Executive Assistant

FINANCIAL

As reported at the ACCA Board meeting on 28 November 2011, the Board are pleased to advise that the 1st Quarter for 2011/12 fell within budget in most cost centres with slight variances in reduced Employment Costs and Membership Revenue. It was identified that although our reporting is more than adequate, we can further improve and fine tune the budgeting process by playing closer attention to the events affecting these variances. Strategies are being drafted to enhance our financial management and reporting including budget preparation and we expect the result will be a proactive and financially strengthening move for the Association.

Early financial results for 2nd Quarter are tracking within budget. The board is expecting a positive report at the next Board meeting in February.

The financial outcome of the conference was well above budget and areas of expenses were running to forecasts. We are looking forward to a positive response to the upcoming Mid-Year Seminar in June.

The ACCA 2010/2011 Board. From left to right, Front Row: President Bryan Elliott, Vice President Armen Mikaelian Back Row: Malcolm Tucker, Pieter Den Boer, Peter O’Meara, Karyn Szulc, Peter Deague, Darryl Thomas

REPRESENTATION

Peter Deague has been invited to present a report to the Department of Health in WA during February on WA’s readiness in the event of a Pandemic and will be acting on behalf of ACCA and CCAWA. Darryl Thomas has been involved in the pandemic preparations at both Victorian State level and through ACCA at a national level. In the spirit of knowledge sharing within the industry Darryl has offered Peter his assistance in preparing his summary.

Darryl Thomas continues to be very active in the Association and has been appointed ACCA’s representative on the Queensland Funeral Industry Reference Group (QFIRG) working party providing input into the proposed legislative changes in QLD.

Vice President, Armen Mikaelian recently attended a moving service for the National Police Remembrance day on 29 September at Springvale Botanical Cemetery.

President Bryan Elliott presented at the CCANSW conference held in Adelaide and gave an update on the SINA proposals as well as greening initiatives and the practical application of limited renewable tenure. Bryan is committed to attending each State Association Conference and AGM in 2012 and we are currently filling his calendar with attendance dates.

The Board appreciate all appropriate opportunity to support our membership voice and welcome any nominations via our Secretariat. Feel free to contact Karyn Szulc to discuss or email [email protected]

STATE SERVICE AWARD RECOGNITION

Congratulations to Mary Yiambouranis who was awarded the CASA “Darren Leuders Customer Service Award” and therefore taking up the additional benefit of a complimentary conference registration for the ACCA Annual Conference in Wellington. We now welcome QCCA upon their approved application to this award recognition benefit and look forward to seeing their next State Service Award winner at the next ACCA Annual Conference in Adelaide in 2012. We urge all other states to take up this invitation and look forward to receiving your application via the Secretariat.

continued…

2

Page 6: ACCA News Summer 2011-12

PETER O’mEaRa DIRECTOR

Peter O’Meara is the current CEO of the Catholic Cemeteries Board, having been appointed to that role in November 2010.

Prior to that Peter worked with the Financial Institutions Colonial and Commonwealth Bank where he was General Manager in the Bank’s Investments and Insurance services division.

Peter is the former CEO of a National environmental company and previously held Board memberships of Queensland and New South Wales Rugby Union.

Peter has had a long history of voluntary involvement in sports and was employed in 2005 as the inaugural CEO of the Western Force Super Rugby Franchise.

In his previous roles Peter has been responsible for the strategic end-to-end design, development and implementation of numerous new business models.

kaRyN sZulC EXECUTIVE ASSISTANT

Karyn’s early career was established as a Veterinary Nurse and she successfully marketed herself as a Locum, offering emergency nursing relief to surgeries all over Melbourne. Relocation to QLD and a desire for a career change moved her into the financial field, starting as a Customer Service Officer for the Australian Taxation Office. Returning to Melbourne with the ATO, her drive and ambition elevated her to a number of notable and interesting positions over her 7 year career including Legal & Complex Case Officer and Executive Support to the Assistant Commissioner. These positions exposed her to Parliamentary Senate hearings and allowed her to represent the ATO at various court litigations and manage high level debt and contentious cases.

Karyn took a break from the ATO to experience the world and in between walking the Camino De Santiago (865km walk across Spain) and Fire Walk (18feet across burning embers for charity) she supported the Vice President of Merchant Acquisitions (Sales) as Executive Support and Finance for American Express Europe.

Whilst at home taking care of her young son, Karyn started her own bookkeeping business and along with her small team, managed a portfolio of small business clients across Melbourne ranging from restaurants, fashion distributors and music festivals to tradespeople and sporting clubs. More recently, Karyn was appointed Finance and Administration Manger for Wall Street (Human Resources and Managed Services Company) with her major client being Dodo Australia.

Karyn holds great pride in her work and attests that her success has come from adapting a management approach that lists honesty, integrity and open communication as the main prerequisites for both herself and her colleagues.

SINGLE INDUSTRY NATIONAL ASSOCIATION PROJECT

The ACCA Board are currently drafting further information for consideration by the State Associations and would like to ask the State Associations to add SINA as an agenda item for discussion at their next meeting. Before we move further with fine tuning the model it is important to understand if this is the direction we as an industry want to go. A representative from the ACCA board will be available to attend each State’s meeting to present the concept and answer any questions to enable an informed decision. Any requests from the members for further information about the SINA concept are welcome via the Secretariat.

GENERAL BUSINESS

A number of projects were discussed at the ACCA Board meeting in November including further discussion around the development of eligibility criteria for membership of crematoria only to the Association. The discussion was very productive and we hope to have a model to present over the next few months for member feedback and consideration.

The Board are also pushing along with the National Paperwork project and will continue to promote and encourage a Federal Government decision on this matter. We believe it will be a proactive step forward in the alignment of administration across states and provide a significant service to the community in their most sensitive of times.

If you have any issues affecting your Trust, want to raise an issue for the board to consider further or have any feedback in regard to how we can serve your membership better, please feel free to discuss it with the Secretariat.

board activity

3

Page 7: ACCA News Summer 2011-12

QuEENslaND CEmETERiEs & CREmaTORia assOCiaTiONQUEENSLAND INDUSTRY REVIEW

The Queensland Department of Justice and Attorney General have put together a working group to review the funeral industry’s conduct and governance framework. The working group has now been formed and includes representation from the Australian Funeral Directors Association, the Australasian Cemeteries and Crematoria Association, the Queensland Cemeteries and Crematoria Association, the Independent Funeral Directors Association, the Queensland Funeral Directors Association and the National Funeral Directors Association.

The group also includes representatives from the Community Justice Services, Department of Local Government and Planning, Department of Fair Trading, Department of Forensic and Scientific Services, Department of Justice and Attorney General and the Department of Education.

The first meeting is scheduled to take place in Brisbane near the end of November and the first meeting is intended to be focused around the group’s governance aspects and the scope and methodology of the review.

2012 QCCA AGM

At the recent QCCA General Meeting the meeting voted to hold the next QCCA AGM in Bundaberg.

Bundaberg was selected due to its close proximity to Brisbane, it is able to be reached easily by road or plane and the facilities are more than adequate and of course it was also selected for its fine rum. The Management Committee will now work to confirm details including speakers etc. for the meeting in the near future.

NEW QLD WORKPLACE HEALTH AND SAFETY ACT

For those that may not know a new WPH&S Act will be introduced into Queensland from the 1st of January 2012. It is important that all that work in Queensland are aware of their obligations towards safety and the safety of their employees under the act.

For more information go to www.whs..qld.gov.au/, at the top of the page click on Laws and Prosecutions and when the page loads click on “Queensland New Workplace Health and Safety Laws” located on the left hand side of the page, or contact your workplace health and safety officer for more information.

QCCA FOUNDER HONORED WITH ACCA LIFE MEMBERSHIP

I would like to congratulate QCCA Founder James McKay on recently being recognized and made a life member of ACCA. James worked tirelessly for many years in organizing and setting up the QCCA and working on a National level to better the industry as a whole. Congratulations James this recognition is well deserved.

state reports

4

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Page 8: ACCA News Summer 2011-12

state reports

CEmETERiEs aND CREmaTORia assOCiaTiON OF NEW sOuTH WalEsCROWN CEMETERIES ADVISORY COMMITTEE (CCAC)

After much necessary consultation, CCAC is now in a position to submit a proposal to Minister Hodgkinson for institution of renewable tenure with respect to burial places in NSW. The members constituting the Crown Land Trust reserves and some Councils are particularly encouraged by this, as the issue of dwindling space, particularly in older Trusts and Metropolitan Councils, is rapidly becoming an issue in dealing with the communities they serve.

CCA has been at the forefront of bringing this matter to the attention of the NSW Government representatives. As an Association, we are also pleased to have been able to assist with clarifying definitional and operational issues throughout the formative stages of the proposal’s design and fashioning of the proposed paper. Key to this also has been CCA’s ability to source assistance from experienced industry colleagues from jurisdictions where the practice of renewable tenure already is in place, namely South and Western Australia.

Moving forward, CCA has recommended that the future priorities of the CCAC should focus on the matter of planning for future burial areas particularly in meeting the needs of Sydney’s growing and diverse cultural communities. CCA will therefore encourage the CCAC to include, in its next priority list, assisting the new Planning regime to:

Advance the need for, and planning, of future cemeteries and crematoria in local Councils, andElevate the status of cemeteries and crematoria to the schedule of state significant development (SSD’s) as a generic category in the SEPP list in the same way the developments concerning schools, hospitals, etc. are assessed.

ADELAIDE QUARTERLY CONFERENCE

A very successful CCA Quarterly Conference was held in Adelaide on 17 – 18 November 2011. We were pleased to welcome delegates from around Australia as well as a representative from the NSW Lands and Property Management Authority.

With the proposed introduction of renewable tenure in NSW the Conference was centred on this and limited tenure and the lift and deepen process. Conference delegates visited Centennial Park, Enfield Cemetery and the Payneham Historic Cemetery. Members not only enjoyed the facilities but were also, first hand, able to witness the operational and practical implications from the implementation of renewable & limited tenure and the practice of “lift and deepen”.

CCA would like to formally thank Bryan Elliott, Robert Pitt, Ron Bawden and their respective cemetery personnel for taking the time out of their busy schedules, their hospitality and hosting the cemetery site visits. Their input contributed to making a very successful CCA quarterly conference. Thank you.

KIAMA QUARTERLY CONFERENCE

The next CCA Quarterly Conference is being held in Kiama on 23 & 24 February 2012. The theme for the Conference is “Technology”. It you are interested in presenting a paper, attending, sponsoring or recommending a possible speaker, please contact Mary Reid, CCA Secretary at [email protected]

Kiama is situated approximately 90 minutes south of Sydney (approximately 120km), 30 minutes for Wollongong and just 2 hours drive from Canberra.

5

Page 9: ACCA News Summer 2011-12

state reports

CEmETERiEs aND CREmaTORia assOCiaTiON OF ViCTORiaThe CCAV Committee have been busy representing members across a number of issues and events throughout the last quarter. President Rod Shell represented CCAV on Remembrance Day, laying a Memorial Wreath at Springvale Botanical Cemetery’s War Memorial Ceremony and attending the official opening by the Hon David Davis, MP, Minister for Health and Ageing of the new Commemoration Centre at Northern Memorial Park. Vice President Frank de Groot attended the official opening by the Minister at Boroondara Cemetery’s Garden Crypts, reporting a very moving and successful day.

Following the President and Vice President’s meeting with the Minister of Health in August, the department have committed to following up on the Enterprise Bargaining process, Clarifying the Class A Trust member appointment process, Providing documentation and guidance on the Government’s response to a Pandemic and provided advice that the department will be liaising with the sector regarding perpetual maintenance in cemeteries.

The CCAV Focus Groups have continued to make progress in their ongoing projects. The Communications Focus Group has made significant advances in the development of the new CCAV Website and is in the process of revising the Sponsorship Packages for 2012/13.

The Environmental Sustainability Focus Group continues their good work on the metals recycling project. The group have also discussed drafting a Heritage Policy with SMCT’s Celestina Sagazio who has agreed to assist them. Celestina has offered to

meet the group regarding other heritage related projects in the future.

The Finance Compliance Group met in November at the Department of Health and was advised that there will be no implementation period for the new requirement for a regulatory impact statement for fees raised by more than the approved CPI from 1 July 2011. They also advised that the Minimum Maintenance Standard Policy is due to be submitted for public enquiry with feedback to be considered before any decision is made.

The Training Group continues to be committed to rolling out industry related Professional Development. The latest training programs, schedules and applications are available on the CCAV website – www.ccav.org.au

EVENTS

3 February GENERal mEETiNGBanule City Council Chambers, 275 Upper Heigelberg Rd, Ivanhoe VIC

27-28 April COuNTRy CONFERENCEMoonah Links, Fingal, Mornington Peninsula VIC

6

Page 10: ACCA News Summer 2011-12

state reports

CEmETERiEs assOCiaTiON OF sOuTH ausTRaliaCASA President, Bruce Nankivell, attended and addressed the ADFA SA division’s AGM Seminar in September, highlighting the co-operation between the two associations on common issues. Most recently, working parties from the associations have worked together lobbying for the introduction of an identification process prior to burial.

In October, Bruce also addressed a group of 40 members of the Cemeteries Crematoria Association (NSW), which held its 2011 General Meeting in Adelaide over 17 - 18 November.

REGIONAL MEETING

The CASA Executive Management Committee held its most recent meeting in Port Augusta on 1 December 2011.

The meeting was held at the Australian Arid Lands Botanic Garden, which was established in 1993 to research, conserve and promote the wider appreciation of Australia’s arid zone flora. Located on the shores of Upper Spencer Gulf with spectacular views to the ancient Flinders Ranges, the garden showcases a diverse collection of arid zone habitats in a picturesque setting of more than 250 hectares.

Port Augusta Mayor, Ms Joy Baluch and six councillors attended the meeting, along with 15 staff representing six local council CASA members.

Vice President of the Monumental Masons Association of South Australia, Mark Nalty, also attended the meeting.

Topics discussed during the meeting included the transfer of licence process, balancing heritage values and operational requirements in cemeteries, upcoming changes in national workplace, health and safety legislation and the 2012 CASA AGM and Information Day.

Following the meeting and lunch, the group toured three cemeteries at Port Augusta.

President Bruce said that the cross-pollination of ideas and questions during the meeting and the cemetery tour confirmed the value of regional meetings.

“As part of our strategic planning three years ago, CASA undertook to trial holding one meeting each year in a regional centre. We very much wanted to demonstrate the value of association membership to councillors and senior decision makers, whose staff are responsible for the day to day management of cemeteries.

“The visit to Port Augusta proved valuable for everyone, including the mainly metropolitan based CASA executive committee members. As we gain a greater understanding of the issues and challenges in managing rural cemeteries, the association is able to better support our members.”

CASA President, Bruce Nankivell (right) with Port Augusta City Manager, Greg Perkin, Mayor, Joy Baluch, Administration Assistant, Sue Hocking, and Deputy Mayor, Phil Brown.

7

Page 11: ACCA News Summer 2011-12

state reports

Cemeteries and Crematoria association of Western australiaThe CCAWA Annual Seminar and AGM have been confirmed for the 23rd March 2012 in Kalgoorlie. Seminar topics will include Worksafe manual handling, 25 year Grant expiry 2012 and breakout groups discussing weekend bookings, cemetery security and out of hours requests.

On a not so good note, Bunbury Cemetery was attacked by criminals recently and at least 53 headstones were destroyed. Some of these dated back 80 years and are irreplaceable.

On a better note the Bunbury Mausoleum will be completed by Christmas this year see photos in Autumn ACCA News.

Images from Bunbury Cemetery after 53 headstones were destroyed

8

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cemetery mapping

Government funding is available in certain locations.

See a sample electronic map or learn how we find unmarked graves

using proven scientific methodsat our website:

www.huntergeophysics.com/cemeteriesor call 0488 501 261

Page 12: ACCA News Summer 2011-12

9

LITEguard

HISTORY OF

LITE guard Grave Shoring products are manufactured by LITE Industries Pty Ltd, specialist aluminium fabricators of ground support and shielding systems. Other products in their range include trailers for plant machinery, ramps for trailers and trucks, speed humps, aluminium pallets and many one off specialised customer products.

All LITE industries products are aimed at beinglightweight, easy to use, have a long life and assist in meeting OH&S obligations.

LITE Industries Managing Director, Tony Geldart, spent many years in the construction industry as a drainage contractor. He has experience in the field of design,engineering and installation of safety systems andidentified a need for a more lightweight shoring system that could be transported easily and be more cost efficient. Dot worked as a draftsperson for 35 years and left her last position to join the business 5 years ago.

The cemetery industry was virtually unregulated, and within the cemeteries grave diggers would fashion their own style of shoring from steel frames to plywood and timber panels with timber or steel spreaders. This kind of shoring often failed as they were never engineered by a qualified structural engineer. In 2000 the Australia Standard for shoring was introduced, and all excavations whether trenches or graves have to meet this standard.

Therefore, as Managers, Trustees or Employees, you are responsible to ensure that you are supplying a safe environment for your workers and anyone else visiting your cemetery.

Tony was approached by Falkner Cemetery to develop a system for the cemetery industry that met the Australian Standard AS2124.1-2000. This was a test, to meet the standard, to be lightweight and easy to handle. Specially designed extrusions were used and the end product was certified by a qualified Engineer. This proved to be successful and later other products followed such as safety lids, tread plate decking, end panels and hand rails. Currently we are developing a gantry system to handle coffins, to address the back problems associated with handling heavy coffins.

Quality and Health & Safety have been embraced as a fundamental concept for the business and LITE Industries rigorously research and develop their products. They hold several design registrations and operate in close consultation with customers to provide innovative and low cost solutions.

LITE guard grave shoring products are now used in Australia, New Zealand, UK & Canada, with enquiries now being received from the USA.

The Company’s facilities are located at Lynbrook, South East of Melbourne. For more information LITE Industries can be contacted on (03) 8768 8670 or visit theircomprehensive website at www.liteindustries.com.au

The LITE Guard grave shoring panels are very light, approximately 30kgs each made of structural grade aluminium. The standard panels are 2.4 metres long, 600mm deep and 40mm thick though other sizes are available. The spreader bars are adjustable, the standard ones are 600 to 900mm, but for wider graves we can supply 1 to 1.8m spreader bars. Panels can be handled manually or by smallmachinery often used within cemeteries and there are lifting lugs on all the panels. They can be stacked 4 high to a depth of 3metres

Box section shoring has been developed for use in sandy soil and has proved to be very successful. There are lifting lugs in each top corner. As with the standard grave shoring, these are built to your requirements.

End closure panels are for use with the standard shoring panels when in sandy soil. Each panel is made up of 3 sections which are adjustable to fit the ends of the grave. The standard section is 300mm wide and 2400mm long but can be made a different size on request.

Safety Lids can be used with the tread plate decking or on their own over an open grave. They can be solid aluminium or mesh. The mesh lid is a more popular option as it is more lightweight being only 20kg. The checker plate decking ensures that the grave surrounds are safe. The standard width is 400mm and is made in 4 panels which bolt together.

Handrails are made from steel, to meet the falling from heights regulations if a grave is more than 2m deep.

using extension joiners. The Base Unit has 4 spreader bars whereas the stacking panels only require 2 spreader bars per set. The base panels come with 600mm high legs though for use in sandy soil we recommend built in or clip on cutting edges.

OUR PRODUCTS

Page 13: ACCA News Summer 2011-12

10

GRAVE SHORING SYSTEMS

All our products meet the Australian, USA, British and European standards

q Safety lids for open graves

q Hand rails to meet the falling from heights regulations (if grave is 2000mm deep)

q Checker plate flooring systems for around grave sites

q End closure panels

q Monument stabiliser

,mesh or solid aluminium. Can be lockable and attach to the decking and shoring

Customised solutions for your industryPanels are very light, approximately 30kgs each. The standard panels are 2400mm long x 600mm high x 40mm thick of structural grade aluminium, painted green or any colour on request. Other sizes are available.

Panels can be handled manually or by small machinery often used within cemeteries.

Base panels come with 600mm high legs in the corners to save damaging the coffins on removal of the shoring system. For use in sandy soil, panels can have built in or clip on edges.

Lifting lugs on all panels. Panels can be stacked 4 high to a depth of 3000mm.

An alternative to the standard panels, particularly in sandy soils is the Box Section Shoring, which has four sides, therefore is for fixed size graves.

Spreader bars, either screw jack adjustable or fixed length. Spreader bars double as a ladder for entering and exiting the excavation.

Lite Guard are specialist aluminium fabricators of ground support and shielding systems.

Lite Guard can manufacture to your individual designs or requirements. We can fabricate whatever you require.

Other products are:

Phone: +613 8768 8670 Fax: +613 8768 8671P.O. Box 428 Hampton Park, VICTORIA 3976Web: www.liteguard.com Email: [email protected]

We also supply synthetic grass

Applications are now available for grants from the Department of Health for cemetery products in Victoria.One item specified is a safety lid for use over an open grave.

Lite Guard manufacture both solid and mesh safety lids. The mesh is usually the preferred option as it’s morelightweight being only 20kgs.

For details of the grant go to: www.health.vic.gove.au/cemeteriesClick on “Cemetery Grants” under “Quick Links”

or phone: 1800 034 280 / (03) 9096 5160

LITEguard

SAFETY LIDLITE

guard

HISTORY OF

LITE guard Grave Shoring products are manufactured by LITE Industries Pty Ltd, specialist aluminium fabricators of ground support and shielding systems. Other products in their range include trailers for plant machinery, ramps for trailers and trucks, speed humps, aluminium pallets and many one off specialised customer products.

All LITE industries products are aimed at beinglightweight, easy to use, have a long life and assist in meeting OH&S obligations.

LITE Industries Managing Director, Tony Geldart, spent many years in the construction industry as a drainage contractor. He has experience in the field of design,engineering and installation of safety systems andidentified a need for a more lightweight shoring system that could be transported easily and be more cost efficient. Dot worked as a draftsperson for 35 years and left her last position to join the business 5 years ago.

The cemetery industry was virtually unregulated, and within the cemeteries grave diggers would fashion their own style of shoring from steel frames to plywood and timber panels with timber or steel spreaders. This kind of shoring often failed as they were never engineered by a qualified structural engineer. In 2000 the Australia Standard for shoring was introduced, and all excavations whether trenches or graves have to meet this standard.

Therefore, as Managers, Trustees or Employees, you are responsible to ensure that you are supplying a safe environment for your workers and anyone else visiting your cemetery.

Tony was approached by Falkner Cemetery to develop a system for the cemetery industry that met the Australian Standard AS2124.1-2000. This was a test, to meet the standard, to be lightweight and easy to handle. Specially designed extrusions were used and the end product was certified by a qualified Engineer. This proved to be successful and later other products followed such as safety lids, tread plate decking, end panels and hand rails. Currently we are developing a gantry system to handle coffins, to address the back problems associated with handling heavy coffins.

Quality and Health & Safety have been embraced as a fundamental concept for the business and LITE Industries rigorously research and develop their products. They hold several design registrations and operate in close consultation with customers to provide innovative and low cost solutions.

LITE guard grave shoring products are now used in Australia, New Zealand, UK & Canada, with enquiries now being received from the USA.

The Company’s facilities are located at Lynbrook, South East of Melbourne. For more information LITE Industries can be contacted on (03) 8768 8670 or visit theircomprehensive website at www.liteindustries.com.au

The LITE Guard grave shoring panels are very light, approximately 30kgs each made of structural grade aluminium. The standard panels are 2.4 metres long, 600mm deep and 40mm thick though other sizes are available. The spreader bars are adjustable, the standard ones are 600 to 900mm, but for wider graves we can supply 1 to 1.8m spreader bars. Panels can be handled manually or by smallmachinery often used within cemeteries and there are lifting lugs on all the panels. They can be stacked 4 high to a depth of 3metres

Box section shoring has been developed for use in sandy soil and has proved to be very successful. There are lifting lugs in each top corner. As with the standard grave shoring, these are built to your requirements.

End closure panels are for use with the standard shoring panels when in sandy soil. Each panel is made up of 3 sections which are adjustable to fit the ends of the grave. The standard section is 300mm wide and 2400mm long but can be made a different size on request.

Safety Lids can be used with the tread plate decking or on their own over an open grave. They can be solid aluminium or mesh. The mesh lid is a more popular option as it is more lightweight being only 20kg. The checker plate decking ensures that the grave surrounds are safe. The standard width is 400mm and is made in 4 panels which bolt together.

Handrails are made from steel, to meet the falling from heights regulations if a grave is more than 2m deep.

using extension joiners. The Base Unit has 4 spreader bars whereas the stacking panels only require 2 spreader bars per set. The base panels come with 600mm high legs though for use in sandy soil we recommend built in or clip on cutting edges.

OUR PRODUCTS

Page 14: ACCA News Summer 2011-12

We are increasingly becoming an international/global business community. Following is a snapshot of the industry conferences and seminars we have been informed of for 2012. Web links to the organisations are below, if you would like further contact details of any of the organisations listed, please contact the Secretariat Office.

20123 February

CCAV General MeetingBanyule City Council, Ivanhoe

13-16 FebruaryFDANZ – Annual Conference + AGMSebel Trinity Wharf Hotel - Tauranga NZ

23 - 24 FebruaryCCANSW Quarterly Conference + General meeting + AGMKiama

19 - 22 marchICCFA 2012 Convention & Exposition, Mandalay Bay Resort & Casino in Las Vegas, Nevada

23 marchCCAWA Annual Seminar + AGMKalgoorlie WA

23 - 25 marchTANEXPO 2012 Bologna Expo Hall, Bologna, Italy

27 - 28 aprilCCAV Country Conference & General MeetingPeppers Moonah Links Resort, Fingal, Mornington Penisula

16 - 20 mayAFDA & AFE Convention Renaissance Harbour View Hotel in Hong Kong

1 JuneCCAV General MeetingMelbourne VIC (TBA)

21 - 24 JuneAIE ConferenceMelbourne VIC

28 - 29 JuneCCANSW Quarterly Conference + General meeting + AGMBathurst NSW

3 augustCCAV Annual General MeetingMoonee Valley Racecourse, Moonee Ponds, Melbourne

7 - 10 OctoberNFDA Annual ConferenceCharlotte, North Carolina

14 - 18 OctoberACCA Annual ConferenceHilton Hotel, Adelaide

25 OctoberAFDA National AGM

25 - 27 OctoberAMBUFUNER-ANEL 2012 - International Exhibition of the Funerary Sector and Sacred Art Feira Internacional de LISBOA, Lisbone, Portugal

15 - 16 NovemberCCANSW Quarterly Conference + General meeting + AGMMelbourne VIC

If you would like to add your event, please contact ACCA Secretariat with your contribution

aCCawww.accaweb.com.au

aFE www.asiafuneralexpo.com

aiEwww.aieptyltd.org

aFDawww.afda.org.au

CaNawww.cremationassociation.org

Casawww.cemeteriessa.com.au

CCaNsWwww.ccansw.org.au

CCaVwww.ccav.org.au

Cremation society of Great Britainwww.cremation.org.uk

Devotawww.devota.at

FBCawww.fbca.org.uk/news2.asp

FDaNZwww.fdanz.org.nz

FiaT-iFTa www.thanos.org

Funerairewww.salon-funeraire.com

iCF www.int-crem-fed.org

iCCFawww.icfa.org/educ2.html

iCCmwww.iccm-uk.com

NaFD (uk)www.nafd.org.uk

NFDawww.nfda.org

NFDa (southern africa)www.nfda.org.za

shanghaiwww.chinafuneral.org

TanExpowww.tanexpo.com

INDUSTRY EVENTS 2012

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Early Bird Registration Closes 28 February 2012

in conjunction with asia Funeral expo

2012

a FDa National Convention

renaissanCe Harbour View Hotel

Hong Kong16-20 May 2012

ausTRaliaN FuNERal DiRECTORs assOCiaTiON (aFDa) REPORT

AFDA President, Bernardine Brierty

As the end of the year approaches it is an opportune time to reflect on the past year and prepare for the challenges that the New Year will bring.

We have now completed our first year of our Continuing Professional Development (CPD) program which has seen Members complete over 6,500 CPD hours; developed and distributed to all Members a funeral insurance awareness kit; developed a new brochure entitled ‘What you need to know about: Pre Paid Funerals, Pre-arranged funerals, Funeral Bonds and Funeral Insurance”; and developed and adopted the AFDA Professional Code of Conduct.

We have also been hard at work on reviewing and recreating our AFDA Member Benefit program. AFDA Membership Manager, Andrew White has been working on this program, and following feedback from the Membership survey has put together a number of new member offers.

The Annual General Meetings held this year have been very insightful and informative and proved a great opportunity not only for Members to achieve CPD Hours, but to share knowledge and ideas which otherwise may not be communicated.

I would like to welcome our new Divisional Presidents, Doris Zagdanski in QLD, Warwick Hansen in NSW/ACT and Daniel McKeig in WA and extend my sincere thanks to our Past Divisional Presidents, Rowan Steer, Allan Piddington and Justin O’Dea for their contribution to their Divisions. We welcome Scott Cranfield from Tasmania and Doris Zagdanski from Queensland to National Council and look forward to working with them in the coming years.

It was exciting to see the interest from Members for the 2011 AFDA Scholarship. To all the applicants, we thank you and appreciate your contribution to our industry and the research shown in your submissions. We are proud to announce the winner of the 2011 AFDA Scholarship is Kelly Scott from TJ Scott & Sons. We congratulate Kelly on her award winning submission and thank all the entrants who submitted such quality entries.

As President, I had the pleasure of attending the 2011 ACCA Conference in Wellington, New Zealand. ACCA are to be congratulated on the great variety of speakers. It was very interesting to hear Simon Manning’s presentation on the Christchurch Earthquake and the Funeral Professions Response.

The 2012 AFDA National Convention will be held at the Renaissance Harbour View Hotel in Hong Kong from 16-20 May 2012 in conjunction with the Asia Funeral Expo and Conference.

I would like to wish you all a safe and happy festive period.

Regards,

Bernardine Brierty National President

12

Page 16: ACCA News Summer 2011-12

We would once again like to thank all the Delegates who attended the 24th annual aCCa Conference held at the amora Hotel, Wellington.

This year’s conference attracted a strong attendance of approximately 230 people including a large delegation from our Chinese Members. This year there were three conference themes. Monday’s theme Today, Tomorrow and Beyond looked at global trends in economics, politics, society, and business and how these trends affect us locally and regionally. Are Operations Operational? was the main focus on Wednesday. Speakers looked at OH&S issues including preventative measures and management practices. Lastly, on Thursday the theme was Science, Technology and the Future. Science and technology is big business and presentations were based on new developments within the industry and worldwide.

Feedback received indicates that the keynote presenter, James Morrison was the star speaker of the program. Virtuoso jazz musician, James Morrison, is a multi-instrumentalist who is highly regarded in the international music world. Mostly known as a trumpet player, he is also a brilliant technician on trombone, euphonium, flugelhorn, tuba, saxophones and piano. In 1997, James was awarded the Order of Australia and in 2000, he appeared at the Opening Ceremony of the Sydney 2000 Olympics. James gave an entertaining insight into the business of show business, creating a high performance team from a group of individual experts, and the importance of effective leadership and teamwork with an orchestra to excellence under pressure.

In Wellington, a total of 15 exhibitors presented delegates with a range of innovative products and services and as always a very valuable networking opportunity. The coffee cart was also a huge hit!

Once again, all booths were staffed by highly professional and helpful representatives from some of the industries most renowned suppliers. We greatly appreciate your support and hope that they will all join us again at the next conference in Adelaide.

We would also like to take this opportunity to thank our 2011 Conference sponsors. Without their support and generosity our conference would not be of the high standard it is today.

The social events were an outstanding success, commencing with the Phoenix Foundry President’s Reception through to the Arrow Bronze Gala Ball on the final evening. A pictorial record of these evenings follow.

ADELAIDE 2012

We look ahead to the 2012 Conference, which will be held at the Hilton Hotel, Adelaide from Sunday 14th to Thursday 18th October (Note these dates in your diary). The conference theme has not been confirmed however the ACCA website will be updated with new information periodically. Look forward to seeing you all in Adelaide…

24TH aCCa aNNual CONFERENCE AMORA HOTEL, WELLINGTON

13

Page 17: ACCA News Summer 2011-12

sponsored by

PRESIDENT’S welcomesunday 23rd october

Main Atrium, Chaffers Dock

14

Page 18: ACCA News Summer 2011-12

TE PAPA MUSEUM, WELLINGTON Wednesday 26th October

15

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TE PAPA MUSEUM, WELLINGTON Wednesday 26th October

16

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CEMETERY TOURkaRORi aND TaiTa CEmETERiEs

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adelaide 2012HILTON HOTEL, 14 OCTOBER - 18 OCTOBER

AUSTRALASIAN CEMETERIES AND CREMATORIA ASSOCIATION'S

25TH ANNUAL CONFERENCE

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Page 22: ACCA News Summer 2011-12

an online one-stop-shop to manage occupational health, safety and welfare has won the state’s largest cemetery a major safety award.

Centennial Park picked up the Major Metropolitan Award for Best Practice in Occupational Health and Safety (OHS) in the Local Government Association Workers Compensation Scheme 2011 OHS and RTW Awards.

In March 2010, Centennial Park adopted and implemented an Intranet that would become the main vehicle for the management of all occupational health, safety and welfare procedures for staff members.

Centennial Park’s Intranet manages accidents, incidents, hazards and internal audits all in the one space. It also documents all first aid officers, first aid kit locations, kit checklists and first aid treatment reports and assessments.

Centennial Park’s Chief Executive Officer, Mr Bryan Elliott, said the award recognised the innovation and proactive commitment shown by Centennial Park’s occupational health, safety and welfare (OHS&W) committee and staff members.

“At Centennial Park, the welfare of our staff is of the utmost importance,” Mr Elliott said.

“The development of a central electronic management system for all OHS&W policies and procedures, as well as intensive training sessions, has encouraged our entire team to demonstrate a positive and preventative mindset to safety.

“It’s also increased their appetite for further education in risk assessment.

“As OHS&W continues to evolve as a major component of the cemetery industry, it’s vital that our staff members have easy and efficient access to these policies and procedures at the click of a button.

“Winning this award is exceptional recognition of Centennial Park’s innovation in this area and is a credit to our OHS&W committee who were responsible for identifying and implementing the training and procedures.”

In 2007, Centennial Park won the LGA’s Major Metropolitan Award for Best Practice in OHS for identifying graves as a confined space.

Centennial Park Cemetery is the state’s largest provider of burial, cremation, funeral and memorial services. Set on 40 acres of parkland, Centennial Park boasts an award-winning chapels complex, modern crematorium and more than 50 individually themed gardens, including South Australia’s only memorial island.

CENTENNial PaRk WINS SAFETY AWARD FOR ONLINE OHS MANAGEMENT

19

sTaRT 2012 WiTH a NEW QualiFiCaTiON

If you are ready to further your career and have completed the following courses you will be close to receiving your Certificate III:

• SAFE GRAVES TECHNIQUES• WORK EFFECTIVELY IN THE FUNERAL INDUSTRY• EXHUMATION TECHNIQUES• ANY FUNERAL INDUSTRY SPECIFIC TRAINING

Employees can be recognised for the skills you have and can be provided with Recognition of Prior Learning (RPL) which could count towards a nationally recognised qualification via a combination of RPL, on the job training or attendance at a participating training organisation.

EXPRESIONS OF INTEREST SOUGHT NOW

Contact aCCa secretariate: [email protected]: 03 9863 6914or download the forms at www.accaweb.com.au

CERTIFICATE III GRAVE DIGGING, GROUNDS MAINTENANCE / CEMETERY AND CREMATORIUM OPERATIONS

Page 23: ACCA News Summer 2011-12

20

LOCKABLE GRAVE COVER

FOR FURTHER INFORMATION CONTACT: GEELONG CEMETERIES TRUST

141 Ormond Road, East Geelong, Victoria, Australia 3219. Telephone: +61 (0) 3 5221 1077 Facsimile: +61 (0) 3 5221 7031

Email: [email protected] Web: www.gct.net.au

Geelong Cemeteries Trust has designed and supplies fabricated aluminium grave surrounds with a lockable cover.

These units are designed to provide a clean edge around the top of the grave and minimise the chance of the top edge crumbling, however, these units do not remove the need for installing approved shoring.

Once placed over an excavated grave, the surround can be pinned in place through the surround into the side of the grave, then padlocked, restricting any unauthorised access.

The Lockable Grave Cover is easily transportable, weighing around 40kg, and can be easily placed in position with two people. The units are durable, made from 3mm thick aluminium to ensure a long life.

QUICK Once a grave is dug, the Lockable Grave Cover is placed over the grave and pinned in place.

SAFE Access into the grave is only available by authorised staff. The Cover has been designed for the weight of pedestrian traffic.

LIGHT All aluminium construction. Two staff can easily carry the unit.

SIMPLE The Lockable Grave Cover is designed to be able to function in most lawn areas and monumental areas. The lid can easily be removed if adjacent monuments , trees or other structures are in the way.

SPECIFICATIONS & COST 3mm thick flat aluminium surround with removable 5mm aluminium checker plate lid construction. External Dimensions (approx.) 2425mm x 1150mm. Internal dimensions (approx.) 2150mm x 700mm. (Larger units available at extra cost)

$1320 plus GST and Delivery. (Funding may be available through the Department of Health’s Cemetery Program Funding Grant).

THESE UNITS ARE NOT TO BE USED AS SHORING.

Page 24: ACCA News Summer 2011-12

With demand for land far exceeding supply at the historic melbourne General Cemetery, the construction of the architecturally groundbreaking saint mary of the Cross mausoleum will provide the last opportunities for the general public to be buried at this prized location.

Named in honour of the newly sainted Mary MacKillop, with permission from the Sisters of St Joseph, the Saint Mary of the Cross Mausoleum is due for completion in February 2012, with an official blessing planned for April 2012.

Melbourne General Cemetery is administered by the Southern Metropolitan Cemeteries Trust (SMCT), which is funding the $9m project through revenue generated by more active cemeteries, such as Springvale Botanical Cemetery.

The Trust also administers Brighton General, Bunurong Memorial Park, Cheltenham Memorial Park, Cheltenham Pioneer, Dandenong Public and St Kilda cemeteries.

Once completed, the sale of the crypts will cover the construction costs and generate funds to provide for the future maintenance of Melbourne General Cemetery.

SMCT Chief Executive, Jonathan Tribe said, “As vacant land within the cemetery is a scarce resource, the mausoleum has been designed on two levels to maximise the use of the land and in turn extend the life of the cemetery. This multi-million dollar commitment from the Trust will ensure that this historic cemetery is able to continue to provide for the community.”

saiNT maRy OF THE CROss mausOlEumA RARE OPPORTUNITY IN THE HEART OF MELBOURNE CEMETERY.

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Page 25: ACCA News Summer 2011-12

This is the first time the Trust will be building a mausoleum with an underground level. However, interestingly, when the Roman Catholic Chapel, which is within the grounds of the cemetery, was completed in 1871, provision was made for Roman Catholic clergy to be interred in underground crypts beneath the chapel. To date 332 priests have been interred, the most recent in October 2011.

The planning and design of the Saint Mary of the Cross Mausoleum involved a lengthy process of review. As part of this process Heritage Victoria, the City of Melbourne, National Trust and members of the public were invited to discuss the development prior to approval.

The approved development, designed by Harmer Architecture and with construction by Walton Construction, will provide 1,077 casket spaces and is sympathetic to the adjacent heritage–listed Gatehouse. The building features sheltered crypts adorned with an array of natural finishes, including distinctive, quality granites, bluestone gallery floors, rich timbers and leadlight. It also features a protected Gathering Area with seating, for visitors to rest and reflect in peace.

A commissioned sculpture of Saint Mary will be located at the entrance to the Gathering Area.

The mausoleum is in a prominent position, located near the main gates and heritage listed Gatehouse. It is also adjacent to the Prime Minister’s Garden, which is the final resting place of former Prime Ministers, Sir Robert Gordon Menzies, James Henry Scullin, Sir John Grey Gorton and the memorial to Harold Holt.

A major campaign for Saint Mary of the Cross is currently being rolled out in both mainstream and nationality specific media and waiting list numbers are increasing steadily.

For additional information please contact Angela Uilderks, Marketing Manager, Southern Metropolitan Cemeteries Trust on (03) 8558 8209 or [email protected]

saint mary of the cross

22

Building Mausoleums, Constructing Vaults, Providing Open Earth Burial sites... ...all entail construction works. But why do all of it in your Cemetery?Norwalk Pre-cast Burial Systems remove much of the construction stage from your Cemetery, away from your staff and visitors and put it where it belongs – in Norwalk’s factory.Specialising in pre-cast cemetery products, Norwalk can produce many hundreds of modules at our works and the ambiance and amenity of your cemetery is not affected.Site works in your Cemetery are not even commenced until almost all of the modules are ready for delivery.So when you finally commence site works, it will be for a much shorter time than it is when making your Cemetery the factory.Norwalk will deliver and install the modules for a 500 casket mausoleum in 14 days.Or supply and install 200 concrete lined graves (vaults) in 7 days.Or provide one vault within 24 hours notice.

47 Highlands Road, Seymour, Vic, 3660, (PO Box 595, Seymour, Vic, 3661T: 03 5799 0650 F: 03 5799 0651 E: [email protected]

W: www.norwalk.com.au

*Lilydale Mausoleum constructed using Norwalk Pre-cast Modular Crypts.

P R E - C A S T B U R I A L S Y S T E M S

Since 1976

Is your cemetery a place of reflection or a construction site?When designing your new Mausoleum or allowing a Private Mausoleum to be built in your Cemetery, remember Norwalk.We will take the works out of your Cemetery and put it in our works.Leaving your workplace undisturbed, safer, quieter for longer.Norwalk - Providing Australian Standards Approved, OH & S Safe Burial Systems since 1976.Contact Norwalk on the numbers below to find out how building with NORWALK Pre-Cast Burial Systems will maintain the amenity and ambiance of your cemetery.

Lilydale Mausoleum* ?

Norwalk ACCA Advert-2011~prf3.1.indd 1 17/09/11 5:08 PM

Page 26: ACCA News Summer 2011-12

The adjacent sculpture by michael meszaros, sculptor, has been funded and erected in memory of the Forgotten People by the Boroondara Cemetery Trust comprised of Trust members Charles Harkin (Chair), Judith Voce (Deputy Chair), Philip Gahan, Paul Natoli and John Torpey.

It was officially opened by the Hon. David Davis, MP, Minister for Health and Ageing on November 12, 2011.

This area denotes the Church of England Compartment F public burials. Graves start at grave number 79 and finish at number 285. In the 178 graves used for public burials there are 2309 burials. The first burial was on November 24, 1904 and the last burial was on January 17, 1912. There were 29 graves that were unused: these are now the site of the various garden crypt blocks.

Large areas were set aside throughout the Cemetery within the various religious and non-denominational sections of the Cemetery specifically to be used for public burials. A public grave is a grave provided and dug at public expense without the Cemetery Trust receiving any fees.

These graves usually contain many unrelated people. They have historically been used by the State to provide a place of burial for any person who died without the means to cover the expense of a burial at the time of their death. They were also for people in State or Private care institutions, people who were not able to be identified at the time of their death and for hospitals to bury stillborn babies and infants. In the past families were often not given the option of making the burial arrangements for the burial of their deceased children and many graves have multiple burials of stillborn babies and very young infants. It is only relatively recently that attitudes to the burial of stillborn babies have changed and families now have many options.

Importantly, there was no discrimination as public burials were recorded with the same care and detail as the private burials and we are able to identify where each individual burial is within the public areas. The public burials are available on the Touchscreen mapping system at the Cemetery Office or on our website.

Respectfully pause and reflect as you visit the Forgotten People.

BOROONDaRa CEmETERy TRusTIN MEMORY OF THE FORGOTTEN PEOPLE

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Page 27: ACCA News Summer 2011-12

24

Ascending Dove Autumn Bluebell Forest Camou�ageBurgundy

NEW SAND & GELATIN Biodegradable Urns for water burial

CORNSTARCH ECO URNS

SCATTERING TUBES Adult Size: 12.6” x 5” Mini Size: 5.25” x 2.95”

Oceane Aqua Blue

9”x 7”

Oceane Pearl

9”x 7”

Traditional Aqua Blue 8.9”x 6.9”

Traditional Pearl

8.9”x 6.9”Salt Urn & Mini

9.5” x 8”

Classic aqua11”x 7.25”

Classic pearl 11”x 7.25”

Oceane Sand8.9”x 6.9”

Quartz Round 8.25”x 9.75”

Regent Mahogany 12.5”L x 7.5”D x 7”H

Forget Me Not Ocean Sunset Rainbow Pond Sun�ower Fields The 19th Hole

Blue 10”x 7”

Green Floral 10”x 7”

Natural Floral 10”x 7”

Red Rose 10”x 7”

Terracotta 10”x 7”

THE MINTER GROUP OF COMPANIES

The Minter Group of Companies17 Park Road

Oakleigh Victoria 3166Australia

T: 03 9568 6999F: 03 9568 1813E: [email protected] [email protected]

Page 28: ACCA News Summer 2011-12

25

The premier engineering providers to the industry

eco -aware

Providing engineering solutions to the cemetery and crematoria industry

Austeng

qualityAustralian Engineering Solutions Pty Ltd t.as Austeng

78-80 Douro Street, North Geelong, Vic, Australia 3215Phone: 03 5278 2044 Fax: 03 5278 5176Email: [email protected]: www.austeng.net.au

Austeng’s skills in design and management of crematoria projects in partnership with our clients have earned us a reputation for excellence. The latest “Joule” cremator is fully computerised and packed with many unique and innovative features that sets the standard for cremators world wide.

Photos courtesy of Rookwood General Crematorium, owned & operated by InvoCare Australia Pty Ltd

We also supply engineering solutions to the cemetery industry.Our current range of equipment includes:> Grave Shoring > Grave Covers > Grave side safety Fence > Transfer Trolleys > Mausoleum Shutter Handling and Transfer Van Modules

If you have an engineering problem, we are the answer

Modern Burial System

Our extensive involvement in the cemetery and crematoria industry mean that we understand the challenges.

> Quicker and more efficient

> Greater land utilisation

> Safety advantages

> Flexibility

> Aesthetically pleasing

> Long term advantages

> Significantly increases revenue

The Modern Burial System is a new approach to interment that significantly increases cemetery revenue. Austeng can provide advice and an overall systems proposal that would best suit your cemeteries circumstances.

Setting the standardin crematoria design and systems

Licensee for Furnace Construction

Owners of:

ROBBERS ENGINEERING

AUSTRALIAN CEMETERY EQUIPMENT

In Co-operation with:

Side Tipping TrailerNarrow Access Spida Crane

Narrow Access Backhoe Heavy Duty Trailer

FURNACE CONSTRUCTIONCO.LTD.

innovation

Computer ScreensTrolley

Cremovac Set Up

Page 29: ACCA News Summer 2011-12

26

The premier engineering providers to the industry

eco -aware

Providing engineering solutions to the cemetery and crematoria industry

Austeng

qualityAustralian Engineering Solutions Pty Ltd t.as Austeng

78-80 Douro Street, North Geelong, Vic, Australia 3215Phone: 03 5278 2044 Fax: 03 5278 5176Email: [email protected]: www.austeng.net.au

Austeng’s skills in design and management of crematoria projects in partnership with our clients have earned us a reputation for excellence. The latest “Joule” cremator is fully computerised and packed with many unique and innovative features that sets the standard for cremators world wide.

Photos courtesy of Rookwood General Crematorium, owned & operated by InvoCare Australia Pty Ltd

We also supply engineering solutions to the cemetery industry.Our current range of equipment includes:> Grave Shoring > Grave Covers > Grave side safety Fence > Transfer Trolleys > Mausoleum Shutter Handling and Transfer Van Modules

If you have an engineering problem, we are the answer

Modern Burial System

Our extensive involvement in the cemetery and crematoria industry mean that we understand the challenges.

> Quicker and more efficient

> Greater land utilisation

> Safety advantages

> Flexibility

> Aesthetically pleasing

> Long term advantages

> Significantly increases revenue

The Modern Burial System is a new approach to interment that significantly increases cemetery revenue. Austeng can provide advice and an overall systems proposal that would best suit your cemeteries circumstances.

Setting the standardin crematoria design and systems

Licensee for Furnace Construction

Owners of:

ROBBERS ENGINEERING

AUSTRALIAN CEMETERY EQUIPMENT

In Co-operation with:

Side Tipping TrailerNarrow Access Spida Crane

Narrow Access Backhoe Heavy Duty Trailer

FURNACE CONSTRUCTIONCO.LTD.

innovation

Computer ScreensTrolley

Cremovac Set Up

Page 30: ACCA News Summer 2011-12

Farmingdale, Ny - BBs architects & Engineers (BBs) completed the 22,400-square-foot st. Charles Resurrection Cemetery Welcoming and information Center in Farmingdale, Ny. The building is currently undergoing the lEED certification process with the lEED silver level target. The center received the 2011 Jeffrey J. Zogg Build New york award.

BBS, a leading Greater New York area architect and designer of green institutional, educational and corporate facilities, served as architect, interior designer, and MEP engineer. Catholic Cemeteries, owned and operated by Saint John’s Cemetery, is the center’s owner. In addition to BBS, the team included general contractor Lipsky Enterprises, structural engineer Ysrael A. Seinuk, P.C. and site and landscape designer Greenman-Pedersen, Inc.

“The new Welcoming and Information Center is one of the most architecturally attractive and environmentally responsible cemetery facilities both in the Greater New York area and nationwide,” said Randy Van Yahres, Catholic Cemeteries Director of Facilities and Planning. “The architectural and construction team has showcased an exemplary creativity, skill and professionalism that have resulted in the completion of the center on time and budget, despite work taking place on the grounds of a busy, fully operational cemetery.”

“The St. Charles Resurrection Cemetery project presented the BBS design team with an exciting opportunity to collaborate with a client that shared both our appreciation of architecture and deep concern for the environment,” recalled BBS Principal and the project’s lead designer Roger P. Smith, AIA, LEED AP. “This collaboration gave rise to a very high quality project that will serve the local community for decades to come and has introduced a new generation of professionals to sustainable building practices.”

The new structure serves as the cemetery’s focal architectural point and center of operations. It houses the visitor’s center, chapel, public spaces, and offices. The project encompassed ground-up construction of the center’s structure, all interior finishes, utilities and building systems, and development of the surrounding five-acre site that includes a surface parking area, circulation roads, utility connections, and sustainable landscaping and water management techniques.

The site work involved creating large, naturally landscaped rain gardens that collect the rainwater runoff for drainage purposes and feature low-maintenance grass species native to the region.ARCHITECTURE AND INTERIOR DESIGN

The client presented the architects with a set of varied functions to be incorporated into the new building, explained Smith. “The new structure was to house administrative offices, sales and customer service personnel, family meeting rooms, a chapel, and support facilities such as conference and function areas and storage rooms.”

The local building code presented the project team with an additional challenge. “The Town of Babylon, which includes Farmingdale, requires all new, public use buildings of more than 5,000 square feet to comply with LEED requirements,” added Smith.

The BBS team set out to develop a design that would accommodate the functional and sustainability requirements while taking into consideration the surrounding landscape and visually expressing the cemetery and religious functions of the building.

According to BBS project manager James W. Weydig, AIA, LEED AP, “The structure’s architecture, inspired by Frank Lloyd Wright’s Prairie style, reflects the flat, open, horizontal plain of the surrounding area.”

BBS Architects & Engineers designed the 22,000 s/f St. Charles Resurrection Cemetery Welcoming and Information Center in

Farmingdale, NY to fulfill LEED Silver certification requirements.

Photo by Brenner Photo Productions, courtesy of BBS Architects & Engineers

sT. CHaRlEs REsuRRECTiON CEmETERy iN FaRmiNGDalE, Ny BBS ARCHITECTS & ENGINEERS COMPLETES WELCOMING AND INFORMATION CENTER THE PROJECT TARGETS LEED SILVER CERTIFICATION

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The one-story building features a shallow pitch roof and horizontal bands of clapboard siding and stone veneer. Two architectural elements interrupt and balance the façade’s predominant horizontality – a visually pronounced portico that identifies the entrance and a carillon bell tower with a mounted crucifix that articulates the facility’s religious and cemetery character.

The exterior materials increase the building’s perceived mass and grounding and also reflect the surrounding landscape. The façade features cultured stone with a rusticated appearance that echoes the materials prevalent in mausoleums and memorials.

The entrance lobby features stone veneer walls and stone-clad pillars, which provide a visual continuation of the building’s exterior elements. “The design compatibility of the exterior architecture and interior design represents BBS’ signature insistence on the harmonious transition between buildings’ exteriors and interiors,” said Smith, expounding on his firm’s philosophy. “As a multi-faceted design studio, we strive to create structures that are fully integrated from the architectural, interior design, engineering, and environmental perspectives.”

The interiors include the 14,340-square-foot ground floor that houses a striking, 1,500-square-foot central lobby; chapel; executive offices; administrative, sales, visitor information, customer service and interment coordination offices; and public restrooms. The 8,050-square-foot below grade colonnade level houses records storage, group function areas, offices, and utility rooms. High traffic, public areas such as the lobby feature a durable, polished concrete floor with a rich, golden tone finish. Windows run the perimeter of the building, allowing daylight to wash nearly every interior space of the ground floor.

According to BBS interior designer Brenna Silveria, CID, LEED AP, “The center is a multifunctional structure and we were always mindful of the diverse needs of its users. Each day the building would be occupied by visitors, grieving family members and the cemetery’s employees. We used several palette and material changes to address the balance needed between peaceful and somber public areas and more upbeat offices. The color palette of public spaces is a mixture of earth tones, subtle blues, and warm yellows reinforcing the connection to the earth, sky and the sense of ‘beyond.’”The lobby features a reception counter, sloped ceiling, as well as centrally located light well that increases the amount of natural light within the interiors. “The lobby is both the brain and the heart of the Welcoming and Information Center; it is the central hub for all activity,” added Silveria. “Despite its expansive volume, we succeeded in creating a real sense of privacy for the visitors. One never feels like they’re on display.”

The center’s chapel is adjacent to the lobby. Its design was inspired by the idea of the hand of God gently holding the visitors during their most difficult times in His palm. The five cultured stone piers represent the fingers and the altar the palm.

The chapel features cultured stone walls and piers; large stained glass windows; polished concrete carpet flooring; and oak millwork, trim and furnishings. The importance of daylight and the location of the stained glass windows determined the location of the chapel within the building. The designers situated the chapel in such a way that its interior is washed with eastern light filtered by the stained windows, thus evoking the idea of the risen Lord. The interior lighting is concealed to avoid interfering with the natural light.

“The polished and stained concrete floor unifies the public spaces, particularly the lobby and the chapel, and perfectly fits the building’s function and design,” explained Silveria. “By using polished concrete in most of the public spaces we had complete control over the intensity of color and the degree of polish and shine. The cracks and imperfections helped create a textured and rich design element unique to the St. Charles Cemetery’s Welcoming Center.”

In addition to the stone veneer walls and polished concrete floors, the interior materials include broadloom and tile carpet, porcelain floor tiles, millwork, painted drywall divider walls, wallcovering, and drywall and acoustical tile ceilings. The windows feature casement style frames with a simulated divided light pattern. Lighting fixtures include pendant lights and recessed fluorescent lights in the office areas.

Development of the surrounding five-acre site that encompasses a parking area, circulation roads, and utility connections provided the team with the opportunity to introduce sustainable landscaping and water management techniques. These include creating large, naturally landscaped rain gardens that collect the rainwater runoff for drainage purposes and planting low-maintenance, draught-resistant grass species native to the region. The rain gardens alleviated the need for extensive pre-cast drainage structures.

Targeting the LEED certification, the design team specified a high number of sustainable exterior and base building materials and systems. These included cementitious siding with a high recycled content and high-efficiency, low-E windows. The MEP equipment and fixtures include a low energy use HVAC system that reduced energy use by 21% and a Trane Tracer Summit building management system (BMS) that automatically controls temperatures during occupied and unoccupied times. The HVAC system consists of a dedicated outdoor air handling unit with an energy recovery wheel and high efficiency MERV 14 filters. The HVAC system utilizes 100% fresh air, which is delivered to the required individual fan coil units throughout the building. Variable frequency drives on each supply and return fan offer a more precise climate control and increased system efficiency. High efficiency Cleaver Brooks gas fired condensing boilers provide heating at a thermal efficiency of 95% or better. The BMS automatically controls temperatures during occupied and unoccupied times and provides temperature, humidity and CO2 trending data. Each office has an independent thermostat to regulate temperatures between 70 and 74 degrees. The plumbing system includes electronically-controlled low-flow faucets and toilets, waterless urinals, and high efficiency Stiebel Eltron point of use domestic water heaters with 0 degree F storage loss.

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“The lighting design achieved the required light levels with a reduced wattage of 0.77 Watts per square foot through extensive daylighting and use of low energy fixtures,” explained Frederick W. Seeba, P.E., LEED AP, BBS’ Director of Engineering and Technology. “The interior layout induces daylight and views into 75% of the spaces within the center, which, in combination with dual technology ultrasonic and passive infrared occupancy sensors and automatic timer controls, significantly reduces usage of energy for electrical illumination. All site lighting complies with LEED requirements for light pollution reduction.”

According to the preliminary LEED 2.2 Energy Analysis Report, developed by WSP Flack + Kurtz and based on the energy modeling for the project, the center’s energy usage is as follows:

First floor interior envelope (lighted area): 12,908.00 square feet, 11,700.90 Watts of total energy usage, average energy use: 0.91 Watts per square foot.

Total first floor, entire envelope: 14,268.00 square feet, average energy use: 0.82 watts per square foot.

Total lower level interior envelope (lighted area): 7,019.00 square feet, 4,735.20 Watts of total energy use, average energy use: 0.67 Watts per square foot.

Total lower level, entire envelope: 8,158.00 square feet, average energy use: 0.58 Watts per square foot.

Gross total of lighted area: 20,515.00 square feet, 16,788.10 Watts of total energy use, average energy use: 0.82 Watts per square foot.

Gross total of building: 21,875.00 square feet; average energy use: 0.77 watts per square foot.

The meticulous materials selection process by the design team resulted in the project earning the highest number of recycled content points available under the LEED certification procedure. The designers and builders also targeted the maximum number of points in the categories of indoor air quality management (both during construction and before occupancy) and use of low-emitting materials, including adhesives and sealants, paint and coatings, carpet systems, and composite wood and agrifiber products.

STAINED WINDOWS

Conrad Pickel Studio, Inc. designed and fabricated the stained windows installed in the chapel. According to Paul Pickel, the studio’s president, “The chapel features 10 windows, including four sets of double windows behind the altar, and two single windows in side walls. Each single window frame is nine feet high by two feet wide; the four feet wide double windows encompass two frames.”

The center’s lobby features extensive millwork, cultured stone wall finishes, brown-stained polished concrete floor, reception desk, and a large light well.

Photo by Brenner Photo Productions, courtesy of BBS Architects & Engineers

The window’s development process, lead by head designer Lyn Durham, began with meetings with the cemetery leadership that established the imagery themes: crucifixion, resurrection, Mary and Joseph, communion and Holy Trinity. Based on the client’s input, the designer created scaled color renderings, which, after revisions, served as the templates for the windows. The client-approved renderings were then converted into full-scale black and white sketches, called cartoons, used to fabricate the windows’ glass pieces and frames.

“The design of stained windows is harmonized with the building’s architecture,” said Pickel. “The prevalent colors of the stained glass – golds, browns and blues – reflect the color palette of the interiors.”

The windows’ imagery is stylized traditional with modern sweeps that synchronize the artwork with the design of the chapel. The window’s design also helps in controlling the hue and intensity of external light penetrating into the chapel. The location of the windows dictated the transparency and color depth of the glass. For instance, windows located directly behind the altar are darker in order to reduce the amount of daylight in that area. The careful light control helped in maintaining the intimate feel of the space.

The stained glass was produced in a traditional technique that incorporates mouth-blown antique glass manufactured in Poland, Germany and France and soldered H-shaped lead frames. The majority of colors was achieved during glass production through insertion of metallic oxides – cobalt, manganese and gold. Once the designer selected pieces of glass for particular image elements, the final coloring would take place. The features and shading were painted with a paint mixture that included glass particles. The additions are mostly shades of grey and black, with selected details receiving more vivid colors such as red on Jesus’ wounds. The pieces were then fired at 1,250 degrees Fahrenheit in order to fuse the added features and colors with the background glass. Once the staining of the glass was completed, the artisans assembled the windows according to the black and white cartoons.

CONSTRUCTION

The designers, construction professionals, and owner collaborated much more closely than usually practiced, particularly during material reviews, subcontractor selection, addressing the complex steel structure fabrication, and scheduling construction activities around the funeral activities. The high level of collaboration resulted in a conflict-free team atmosphere, very limited punch list issues, and delivery of the project on time and on budget. It also facilitated the LEED application process, which requires extremely detailed documentation and duteous record keeping by all team members.

Lipsky Enterprises performed the work at a busy, fully operating cemetery with an average of 15 and sometimes as many as 38 funerals taking places daily. Some burials took place at the very edge of the construction site. This required an extremely careful safety planning for all construction operations, trenching, deliveries, crane operations, and other activities. The work schedule and staging was developed daily to accommodate locations and timing of each funeral.

Several materials required innovative construction techniques and organizational methods in order to meet the schedule and high quality expectations. These included the polished concrete slab floor in the lobby and the chapel. An exhaustive search was performed to identify a skilled contractor. The owner, architects, and Lipsky personnel visited multiple job sites throughout the Tri-state area in order to review references and completed projects by several subs. The team leadership then narrowed the field to pre-qualified firms and eventually awarded the contract to the most qualified subcontractor, Green Earth Floors. Such close involvement of the entire team in the selection of subcontractors is unusual under a lump sum contract and exemplifies the collaborative spirit among all the parties.

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The LEED certification procedures required an even closer collaboration. Every team member and laborer had to follow strict and sometimes unusual procedures for materials handling and installation, dust control, documentation, and construction waste collection and disposal. Project managers held educational sessions for all subcontractors on required procedures and practices. Subcontractors were encouraged to propose organizational and technical solutions, which benefited the project through better site organization and inter-team coordination.

The center features 17 sides and 14 sloped roof pitch changes. The gable and hip roof’s steel frame structure consists of valley and hip rafters, ridge beams, and intermediate beam framing. The roof top features metal deck, plywood sheeting, and asphalt shingles in earth tones of grey, beige, and brown.

The intricacy of the building’s and the roof’s geometry required an extraordinary attention to detail during the shop drawing development process, particularly for the steel structure. Only subcontractors with an in-house computer-modeling technology in place were considered for the project. The structural engineering and steel fabrication group developed a three-dimensional blueprint of the steel structural system in order to ensure the accuracy of the framework fabrication. A highly coordinated effort among the steel detailer, steel fabricator, architect, structural engineer, and Lipsky resulted in the correct fabrication of all steel members. The center’s steel frame was erected significantly ahead of schedule and without a single field modification.

The pre-existing utility termination points were located in challenging locations and at a significant distance of 1,200 feet from the new building. BBS’ engineers and the contractor carefully developed the pathways for new connections in order to limit the disturbance to the burial area and the cemetery operations.

The team exceeded the local environmental responsibility requirements in both design and construction practices. 75% of the construction waste was diverted from landfills through waste management practices. During construction, the team undertook measures to control dust and debris and prevent excavation-related silt runoff from contaminating the surrounding drainage system.

LEED requirements for indoor air quality (IAQ) demanded advanced planning and detailed scheduling. of flush out of the HVAC system and the building, air quality management, filtering of air intakes, and turning over of air before occupancy. The owner retained an independent consultant, WSP Flack + Kurtz, as a monitor and commissioning agent for the HVAC system. The consultant joined the team at the very early stage and assisted the contractor in developing plans and strategies for the commissioning. This early planning proved to be critical in delivering the project on time by allowing the installation and commissioning of the HVAC system and flush out of the new spaces to be accomplished ahead of schedule.

The highly polished, perfectly flat, stained concrete floor was essential in achieving the aesthetic quality of the interiors. The slab had to be wet cured for several days, and then carefully protected with Ram boards and Masonite during most of the center’s construction. In order to protect the concrete surface from scratching, chipping or spoiling, the trade contractors were denied their operating platform from at least half of the center’s area. The typical sequencing of work around the concrete slab had to be altered and the subs had to stage and store materials away from the area.

The construction procedure for the polished concrete slab was complex, but resulted in a richly colored, beautiful flooring, difficult to achieve through other materials or finishes. Once the slab cured and achieved the desired moisture level and PH balance, it underwent a multi-step mechanical grinding and honing. Different colors were then applied at several intervals to achieve the desired look and feel. Finally, the technicians applied a densifier to harden the concrete and then proceeded with applying a stain guard and burnishing.

The LEED certification target allowed the team to play an important role in educating the next generation of construction professionals on sustainable building practices.

The Wilson Technical Center, a vocational high school for construction trades, is located within a few miles of the cemetery. The St. Charles Cemetery Welcoming and Visitor Center was one of the first projects in the area to undergo LEED certification. Lipsky executives serve on the school’s advisory committee and regularly updated the faculty and students on the center’s construction progress and LEED-related practices. The close proximity of the project to the school permitted students to visit the job site to observe the work in progress.

In addition, Local 7 Regional Council of Carpenters, whose journeymen worked on the project, introduced its student apprentices to the site as an educational experience in environmentally responsible construction techniques.

Cross sections and floor plans are available upon request at [email protected].

The center’s 800-square-foot chapel features large stained glass windows, stained polished concrete floor, stone wall finishes, millwork, and reduced visibility

lights to focus attention on the oversized stained windows.

Photo by Brenner Photo Productions, courtesy of BBS Architects & Engineers

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limited tenure has been in place in south australia for some time. For Centennial Park it has been in existence since the cemetery was established in 1936 and burial licences have always been issued for an initial term of fifty years.

Limited tenure is created in the Local Government Act 1934 and states

“The council may grant rights for burial purposes over any part of a cemetery vested in, or under the care, control, and management of, the council, and may do any other things necessary for the upkeep, maintenance and management of the cemetery.” And “No such right for burial purposes may be granted for a longer term than 99 years. “

The new act The Local Government Act 1999 that was given Royal assent in August 1999 does not repeal the old act, only replacing parts of the old 1934 Act where appropriate. The new act is silent on cemeteries and as such the old act is still relevant. The understanding is that a new all encompassing act with a working title of “Disposal of Human Remains Bill” is in the wings. A select committee formed to look at all things associated with cemeteries and recommend changes handed its report to parliament in November 2003, the Attorney General has been tasked with drafting legislation but little has been heard in regard to legislative change. The 2003 select committee continued to recommend limited tenure with a slight change – rather than prescribing the maximum term of a licence the committee recommended that a minimum of 25 years be created with the maximum to be determined by each authority.

This select committee was established following Centennial Park placing a 16 page insert in the Saturday Advertiser in October 2002 in which 8,000 names of deceased persons occupying positions that had expired were detailed. The spectre of re-use on a large scale hit the big time. Centennial Park had anticipated potential backlash and had a PR company help with preparing the PR and responses, a call centre was set up with a special phone number to receive the initial call with Centennial Park staff to follow up all of the contacts. They received in excess of 10,000 contacts, over $150,000 of licence extensions and a community that was suddenly aware of limited tenure.

One of the consequences of the 2003 select committee and that early re-use campaign is now evident in the new Cemetery Regulations in SA. Many people said that they were unaware of the fact that licences were not forever. Regulation 10 was inserted into the 2010 regulations, with the primary aim of ensuring that a licence holder could never say that again. The regulation is a fair mouth full, but basically Centennial Park now issue a plain English statement and have it signed by the prospective licence holder. This is presented prior to the burial being completed. With this in place the licence holder can never say they did not know.

Another addition to the regulations in 2010 was regulation 21 which deals with the disposal of unclaimed memorials. What this means is there is a mechanism that cemetery authorities must follow that allows them to dispose of memorials that are not claimed by the relatives of the deceased. It also gives them a ready made process to follow in their attempts to contact the licence holder or descendents before a licence is deemed to have expired and returned to the control of the cemetery authority. By adding the fact that the licence is due to expire and asking them to contact the authority, they have shown due process before they reclaim the position.

Centennial Park does the following when attempting to contact relatives of the deceased:

• Place public notices in the Advertiser and the Australian newspapers, both of which point to their website where a list of all expired sites is posted and is readily downloadable.

• Attempt to contact the licence holder in writing to the last known address on file six months prior to the licence expiring detailing the various options that a licence holder or their family has. This does have limited success as there are many occasions where the licence holder has moved or indeed died.

• Place a sticker on the monument when the licence expires. This stays on the monument for at least 12 months so that all the customary anniversaries pass. The hope is that someone will see the sticker and contact the administration.

limiTED TENuRE iN sOuTH ausTRaliaGRAVEYARD MANAGEMENT

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If all attempts fail the licence is deemed to pass back to the control of the authority. The monument is photographed and assessed by their Heritage Committee on its merits for heritage value. If it is deemed to be of value the monument is retained, currently in situ and placed on our heritage register. Those not heritage listed can then be remove and destroyed. The photographs are placed on the Centennial Park website and can be accessed through our relative search facility.

The position then becomes ready for reclaiming which involves a process called lift and deepen.

The process of lift and deepen has been available in South Australia for many years. The first official references were made in the Local Government Act (SA) 1934 where the following minimum time frames were prescribed to have transpired prior to a Lift and Deepen being performed:

• 3 years for over 12 years of age

• 2 years for between 5 and 12 years of age

• 18 months for less than 5 years.

According to longer standing members of the industry in South Australia (or as legend has it) the practice occurred prior to that date. Evidence exists at West Terrace Cemetery of several interments on the one site or where other families have used pauper graves.

There are two classifications in South Australia they are:

1. Re-use – where the process of lowering in the grave allows for the re-licencing of the site to a new family; and

2. Lift and deepen – where the process is performed at the request of the licence holder to allow a further interment to occur.

In 1995 the Local Government (Cemetery) Regulations 1995 came into operation from the 1st September of that year and were issued as regulations of the Local Government Act of 1934. Last year those regulations were updated and the new Local Government (Cemetery) Regulations 2010 came into effect on the 1st September 2010. These regulations are what Centennial Park, as a local government authority abides by and all other cemeteries irrespective of their ownership also abide by. This takes into account Adelaide Cemetery Authority and Payneham and Dudley Park in the metropolitan area of Adelaide.

Clause 20 is entitled: Opening of interment sites. While not specifically referring to the process that those in South Australia term “lift and deepen” it does state in parts:

20(1) Subject to subregulation (2), permission of the Attorney General is required to open an interment site for the purposes of interring additional human remains,

20(2) the consent of the Attorney General under subregulation (1) is not required if-

a) Only cremated remains are interred in the site; orb) In the case of a site at which no cremated remains are interred (whether or not cremated remains are also interred there) –

(a) Additional human remains can be interred without disturbing non cremated remains; or(b) The non cremated remains were interred in a vault that is air tight and water tight and –

( b.i.i ) The remains are of a child no more than five years of age and three or more years have elapsed since interment; or( b.i.ii ) The remains are of a child older than five but no more than ten and four or more years have elapsed since interment; or( b.i.iii ) Six years or more have elapsed since interment; or

(c) The non cremated remains last interred were interred otherwise than in a vault that is air tight and water tight and –

( c.i.i ) The remains are of a child no more than five years of age and 18 months or more have elapsed since interment; or( c.i.ii ) The remains are of a child older than five but no more than ten and two or more years have elapsed since interment; or( c.i.iii ) Three years or more have elapsed since interment.

20 (3) if, when an interment site is opened, human remains are found, the remains must –

(a) In the case of remains interred in a vault – be re-interred within the vault;(b) In any other case – be re-interred at a greater depth.

From these regulations there is no prescription as to what is to happen to any other items found. For instance: a coffin. Only human remains are referred to.

It is also important to note that the performance of a lift and deepen for re-use does not require the approval of a representative of the government. The remains can reach the surface but they must be re-interred at a greater depth - hence the lift and deepen.

To identify the level of activity a poll of the major cemeteries in metropolitan Adelaide revealed that since January 2000:

• Approximately 3003 re-use processes have been performed which is approximately 275per annum; and

• Approximately 780 lift and deepen processes have been performed or around 75 per annum.

Cemeteries such as Cheltenham, Payneham and Dudley Park that rely on re-use for all of their new burials contribute to the re-use figure and in more recent times Centennial Park have started to offer renewed positions in their cemetery. Last financial year there were around 40 positions licences as renewed, while Centennial Park averages at least 50 lift and deepens per annum.

Re-use and lift and deepens allow a cemetery that is full or nearing its capacity to continue to meet the needs of the community within a reasonable distance of where the family live.

It is also important to understand that limited tenure offers the opportunity to gain additional income from the licence extension process as well as the sale of licences covering renewed positions.

So how do they perform the process of a lift and deepen? Centennial Park will be showing a practical demonstration of the process on the Cemetery tour at the 25th Annual ACCA Conference being held in Adelaide in 2012. Be sure to register your interest.

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PusHED for space, a spanish cemetery has begun placing stickers on thousands of burial sites whose leases are up as a warning to relatives or caretakers to pay up or face possible eviction.

Jose Abadia, deputy urban planning manager for northern Zaragoza city, said today the city’s Torrero municipal graveyard had removed remains from some 420 crypts in recent months and taken them to a common burial ground.

Torrero, like many Spanish cemeteries, no longer allows people to buy grave sites. It instead leases them out for periods of five or 49 years.

Abadia said the cases involved graves whose leases had not been renewed for 15 years or more. He said Torrero currently had some 7000 burial sites with lapsed leases out of a total of some 114,000.

He said leases generally lapsed because the relatives or caretakers had died or had moved house and failed to renew the contract. He said in other cases, with the passing of years family descendants sometimes no longer wanted to pay for further leases.

He said the policy was a matter graveyard management and that graveyards were not limitless in space.

“If we keep on building and building spaces for human remains, where are we going to end up?” said Abadia. “It’s a problem that is affecting big city cemeteries more and more.”

The graveyard began looking for payment defaulters over the past two years. Abadia said the process of trying to notify relatives or caretakers and giving them a chance to decide what to do normally takes up to six months.

“We’re not doing it to make money or empty graves but rather to improve management,” said Abadia.

The sticker campaign was decided upon to coincide with the November 1 Roman Catholic holiday on which people visit graveyards. Abadia said that since then hundreds of people had called to make inquiries about grave of their relatives.

Nowadays, Spanish cemeteries normally place coffins or cremated ash urns in niches above ground

Ref.. AP November 08, 2011 By Ciaran Giles in Madrid AP

limiTED TENuRE aN iNTERNaTiONal issuEGRAVEYARD MANAGEMENT

limited tenure

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KY SON, Vietnam (AP) — This is where Vietnam’s rising middle class is dying to flaunt its bling: a new cemetery at the end of a golden-gated “Highway to Eternity” where relatives can order graveside offerings of Hennessy online.

The Lac Hong Vien Cemetery is bringing in tomb shoppers by the busload through its Las Vegas-style marquee to choose from XL, state-of-the-art resting places for themselves and their dearly departed. Some 120,000 graves are scheduled to be built on terraced hillsides over the next four years.

“This land has good feng shui,” said Bui Mai Phuong, a 53-year-old accountant for a state-owned company who surveyed the grounds during a recent bus tour for two dozen Hanoi residents. She was considering investing 240 million dong ($11,430) — or about a decade’s earnings for the average Vietnamese — for a 320 square foot (30 square meter) plot.

“We have to take care of our parents spiritually,” Phuong said.

The graveyard’s online ancestor worship service is the first of its kind in Vietnam. Busy relatives can purchase afterlife gifts — from flowers to boiled chickens to expensive cognac — by the mouse click. Cemetery staff bring the items to the tombs and send videos or photos of the display by email.

The posh new grounds highlight some of the contrasts emerging across the predominantly Buddhist country. It’s a place where ancient traditions meet a frenetic consumer culture stoked by one of Asia’s fastest growing economies.

The clash is most sharply defined in the capital Hanoi and the southern commercial hub of Ho Chi Minh City, where even the status-crazed nouveau riche, who race out to buy flat-screen TVs and imported luxury cars, still mark time by the Vietnamese lunar calendar and burn incense for their ancestors at weathered alley pagodas.

But these contrasts also are seeping out into the countryside — once a sleepy land of rice fields and water buffaloes, but now increasingly the site of five-star resorts, industrial parks and golf clubs.

The 98-hectare cemetery, which sits about 30 miles (50 kilometers) west of Hanoi in northern Hoa Binh Province, hopes to cash in on the trend by selling upscale burial plots it claims will connote high status beyond the grave.

Vietnamese honor their ancestors by burning incense and placing offerings on graves and household shrines, including food, fake money, booze and smokes that are thought to provide spiritual sustenance in the afterlife. Tradition also dictates that families must visit loved ones’ graves before death anniversaries and Tet, the Vietnamese lunar new year.

The trendy cemetery’s online service gives Vietnamese living elsewhere in the country or even overseas a way to participate in traditional rituals with a laptop and a MasterCard.

GliTZy ViETNamCEMETERY OFFERS BLING FOR THE DEAD

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“This service is very convenient,” said To Hoai Dung, 29, a Hanoi construction engineer who has ordered fruit, flowers, and homemade liquor online for his grandfather. “It cannot replace traditional worshipping, but it helps us to feel comfortable.”

Death here doesn’t come cheap. At 8 million dong ($400) per square meter, this burial land retails for nearly four times the going rate of housing property in nearby towns. One family spent 1.5 billion dong ($71,500) for a 200-square-meter (2,000-square-foot) plot, enough space to bury several generations with manicured grass ringed by orchids and white picket fences. In addition, tombstones sell for up to 1 billion dong (US$48,000).

Despite its flashy website, the cemetery is still a work in progress that’s anything but peaceful. It resembles a dusty strip mine with dump trucks rattling down the newly paved “Highway to Eternity” as jackhammers pummel the bare, terraced hillsides.

Tran Tuan Anh, deputy manager of the private company running the graveyard, says about 10,000 sites have already been reserved. But so far only 30 bodies have been buried, with a mere handful of relatives using the online ancestor worship service.

The drag-and-drop convenience may appeal most to Vietnam’s tech savvy youth.

More than half of the country’s 87 million people were born after the Vietnam War ended in 1975 and more than one in four Vietnamese, roughly double the average rate for countries across Asia, use the Internet, according to the United Nations. Legions of young people across the nation spend afternoons playing computer games in dingy online gaming parlors.

Phuong, whose parents are pushing 90, said she understands how online ancestor worship may appeal to twentysomethings. “The best thing would be for our children to visit our graves,” she said. “But if they’re too busy, we have to accept that.”

But Finance Ministry worker Nguyen Le Hoa, 38, who also joined the recent tomb-shopping tour, said using the Internet to virtually lay offerings at ancestors’ graves may work for some, but definitely not for those who believe tradition still trumps modernity.

“In my family?” said Hoa. “That would not be OK.”

By MIKE IVES | AP – Tue, Nov 22, 2011

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Page 40: ACCA News Summer 2011-12

at the 24th annual Conference in Wellington, aCCa was pleased to announce 3 new members to our life membership Honour list.

BRuCE maCumBERBruce has been involved in our industry for many years having originally been a government appointee to a country cemetery trust way back in the 1980’s.

Bruce then joined the Bendigo Cemetery Trust as their CEO, a position he still holds today, and from that time has been actively involved in both the state association CCAV and also with ACCA.

Bruce’s involvement with ACCA includes serving on the Board from 1998 through to 2003. During his time on the Board Bruce was the Treasurer from 1998 right through to 2002. Bruce then served as our eighth President from 2001 until 2003

Since that time Bruce has provided wise counsel to succeeding Boards and Board members and his wealth of knowledge of our industry and of members of the industry has been invaluable.

Bruce also worked on the ACCA committee in 2008 to help develop the ACCA Governance Manual.

Bruce has also been actively involved in the State association during his time in the industry including

★ President of CCAV from 1996 to 1998★ A member of the CCAV executive committee from

1998 to 2002★ Represented CCAV on the consultative committee in 1996

during a review of the cemeteries act in Victoria ★ Bruce was on the CCAV Funeral Industry consultative

committee from 1996 to 1999★ He was also on the CCAV committee to research options

regarding the National Competition Policy in 1996★ Bruce also was involved in the development of heritage

controls in cemeteries in 2000, the new cemeteries act in 2001, a committee to develop planning controls in cemeteries in 2002 and in 2004 Bruce was also involved with DHS in developing A Cemetery Trusts Manual.

Along the way Bruce has been able to attend many of the ACCA Conferences along with his wife Barbara and is well known to many of us.

JamEs mCkayJames was a director of the Toowoomba Garden of Remembrance and Crematorium from 1990 until 2010 and is still a Director of Centenary Memorial Gardens where has held that role since 1990. It should be noted that the Toowoomba Garden of Remembrance was a founding member of ACCA when it was identified that the Parks and Gardens Association did not meet the needs of cemeteries and crematoria and they have been a member since that time.

James further involvement in ACCA commenced way back in 1991 when he assisted in the planning and management of the ACCA conference held on the Gold Coast that year.

James joined the Board of ACCA in 1998 becoming Vice President in 2001 and then served as our ninth President from 2003 until 2005. In fact James was President when the inaugural Life Memberships were awarded in Perth in 2004.

James has contributed significantly to ACCA over the years including

★ Participating in ACCA’s strategic planning in 1997★ In 1999 he worked with consulting solicitors in drafting

and implementing changes to the Articles of Association of ACCA.

★ Worked to get the ACCA website introduced in the early part of the 2000’s

★ James’s legal mind has helped draft many policies and guidelines during his time on the Board and he has also frequently been available to advise the Board on issues since that time.

★ Indeed James helped draft further changes that resulted in the constitution of ACCA being adopted in 2004 and more recently on the changes to the constitution that were adopted earlier this year.

James has also been active in his home state of Queensland.

★ James was instrumental in the formation of the Queensland Cemetery and Crematoria Association (to many of us known as “quacker”) and served as the associations inaugural President from 1995 through to 1998.

James liaised with crematoria in Queensland and represented ACCA to the Queensland government on changes to the cremation legislation in 2002.

DaRRyl THOmasDarryl has been in the industry for 27 years which represents more than half of his life! His is currently the CEO of the Geelong Cemeteries Trust who were a founding member of ACCA all those years ago.

Darryl is a qualified Boilermaker and Structural Steel Fabricator; however after 5 ½ years of this work, he decided to change his career path. Darryl started in the industry performing basic grounds maintenance and I am reliably told that his first duty was to sweep road gutters at the Geelong Western Cemetery.

Darryl has come a long way from those humble beginnings and was promoted to Cemetery foreman when three of Geelong’s Cemeteries were amalgamated in 1985. He was further promoted to Cemetery Sexton the following year.

From left to right: James McKay, ACCA President Bryan Elliott, Bruce Macumber and Darryl Thomas

aCCa liFE mEmBERsHiPTHREE NEW MEMBERS ANNOUNCED

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accamembership CEMETERIES AND CREMATORIA, FUNERAL DIRECTORS, INDUSTRY CORPORATES AND BUSINESSES!

aRE yOu REaDy TO BECOmE a mEmBER?Ordinary Memberships, Corporate Memberships and Affiliate Memberships available (see criteria below)

Contact the secretariat today or download an application form from the web-site:www.accaweb.com.au/member-information/acca-membership/

mEmBERsHiP CRiTERiaOrdinary Membership:

Organisations that administer the affairs of a cemetery and/or crematorium in Australasia.

suiTED TO CEmETERiEs aND CREmaTORia

Corporate Membership:Shall be incorporated organisations or trading enterprises considered

worthy of membership associated with the burial or cremation industry who satisfy the Board that one or all of their activities assist and complement the work of the association and/or other members.

suiTED TO suPPliER COmPaNiEs.

Affiliate Membership: Shall be persons considered worthy of such classification associated

with the burial, cremation or allied industry who are not otherwise qualified to become an associate fellow, associate member or

corporate member of the association. suiTED TO FuNERal DiRECTORs.

ACCA SECRETARIAT:Suite North 1 / 215 Bell St, Preston VIC 3072 Australia

Telephone: +61 3 9863 6914 Facsimile: +61 3 9863 6901 Email: [email protected]

Darryl has, by all reports, always had a hands on approach to his role. This has included:

★ Supervising the construction of Geelong’s first crematorium in 1988

★ Gaining a trade certificate on Grave digging Operations in 1995 when he was Operations Manager for Geelong Cemeteries Trust

★ Developing a number of safety items that are used by a number of operations around Australia namely

• The Graveside safety fence• The lockable grave cover; and • Transforming an order picker forklift into a

Mausoleum Entombment Device

Darryl has served on the CCAV Board as a:

• Committee member• Treasurer• Vice-President and • President

Darryl has served on the Board of ACCA for a total of six years – so far – firstly as Vice President then as the eleventh President of ACCA form 2007 to 2009. Darryl has continued his commitment to all that our association stands for by staying on the Board as a director and this year as the Chair of Finance.

During his time on the Board Darryl has also been a strong advocate for the National Training Package which is currently available for all members across the nation.

Darryl has recently taken on the role as the Australasian Vice President of the International Cremation Federation following the recent retirement of Peter Maclean.

No one could question Darryl’s commitment and passion for our industry.

Nominations for Life Membership can only be received from current financial Members and recognises that conferring such an award is a significant accolade that ACCA can bestow on its members.

The award is given to individuals not organisations. In considering the award the Board identifies individuals who it considers has given exceptional and outstanding service to the Association, and has demonstrated a commitment to the ideals of the Association.

At the Perth conference in 2004 the inaugural recipients of ACCA Life Memberships were announced and since that time further awards have been made. The following is a list of the current ACCA Life Members in alphabetical order:

koos adrichemJohn Campbellkeith JoyceDavid lusbyPeter macleanlawrie millerTony O’Connor; andGreg Taylor

To appropriately honour the recipients of the ACCA Life Membership Award, a commemorative Life Membership Pin was commissioned comprising a 9 carat yellow gold, hand fashioned lapel pin, set with a 2.8mm round natural bright blue sapphire in a bezel setting in a cast leaf frame mount, with an ACCA block leaf overlay. The recipients also receive a framed certificate in recognition of the respect in which they are held by the association.

Nominations can be made at any time via the ACCA secretariat office and will be considered Annually.

acca life membership

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When the three modern chapels were opened in October 2004 at macquarie Park Cemetery and Crematorium ( mPCC) at North Ryde in conjunction with the commissioning of the Crematorium, funeral directors were closely involved in the design.

Their input was invaluable in assuring families and, in particular, funeral directors that every effort was being made to provide the best possible environment in which to conduct a service.

Part of the advance design was a dedicated audiovisual room as part of each chapel design in which a person could operate and control all elements of a service.

Since 2004, MPCC has provided a qualified and specialised person (Commissionaire) to manage these elements on behalf of families and funeral directors.

Requests for high tech presentations has been increasing to a degree that 80% of families now present their USB or DVD presentation for each service, many of which have been professionally prepared.

FuNERal sERViCE TECHNOlOGy STATE OF THE ART GOES VIRAL AT MACQUARIE PARK CEMETERY AND CREMATORIUM

The demand from families- who themselves have embraced modern technology (Smartphones etc.) - places additional pressure on MPCC to meet these requests and provide a state of the art atmosphere in which a service can be conducted.

General Manager, Pauline Tritton said “The cost of this upgrade was substantial however the Trust felt it important to ensure that our level of service provision was the best within the industry.

The upgrade of the chapels includes:

• Improved speakers• Improved Amplification• Improved switching devices for the cameras• Recording devices for DVD’S• An additional camera in each chapel

(totalling three per chapel)• A new mixer giving flexibility of camera angles• The ability to include the family’s DVD into the

service recording.• The ability to download the service DVD (including Powerpoint)

within minutes after the service and hand it to the funeral director or the family.

• Increased archival capacity for the recording of services.

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“The potential to web cast a service has also been upgraded and now Scott Gorman of Mediahouse can operate all our equipment off site making the whole process speedier and more efficient.

“With the recently installed new seating and external screens, MPCC is in a position to ensure that every effort has been made to keep pace with modern families and the satisfaction of funeral directors is ensured when they recommend MPCC to their families.” said Pauline.

Pauline went on to say “It is important for all concerned, that families present their DVD the day prior to the service to allow our staff to test and log any details that are in need of attention to guarantee a smooth and trouble free service for their loved one.”

For details about the audio visual equipment please contact MPCC on 0413 488 975 between 8am and 4pm.

40

07 3889 9607 l 0409 627 [email protected]

...keep your memories close...Final Touch Australia has a large and varied cremation urn and keepsake range carefully selected with you and your families in mind.

Distributors for TerryBearTM and more.Contact us for a catalogue.

Page 44: ACCA News Summer 2011-12

a Children’s Christmas Remembrance service was held at springvale Botanical Cemetery, on 4 December 2011. The focus was on remembering more than 100 children. Parents, siblings, relatives and friends placed special messages on a Christmas tree and lit remembrance lanterns as the names of the children being remembered were read.

During the service families were reminded of the special star ‘Eternal Light’ that has been dedicated to the memory of their children. The star provides a perpetual focal point for remembrance.

This service is held annually and all families are welcome. If you would like to attend the service next year please contact Celeste Parke on (03) 8558 8293.

CHilDREN’s CHRisTmas REmEmBRaNCE sERViCE SPRINGVALE BOTANICAL CEMETERY

Bunurong memorial Park also held two Christmas services during December. On Wednesday 7th December 2011 a service was held in conjunction with Tobin Brothers. On Thursday 15th December 2011 another service was held in conjunction with allison monkhouse.

The services involved families lighting candles of remembrance, reflecting while viewing an audio visual photographic tribute along with Christmas carols playing in the background.

With encouragement and support from Tobin Brothers and Allison Monkhouse staff, family members were able to pay personal tributes to those they have lost.

These services are held annually and all families are welcome. If you would like to attend the service next year please contact Celeste Parke on (03) 8558 8293.

CHRisTmas sERViCEsBUNURONG MEMORIAL PARK

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Hundreds of candles brought to a Christian Cross at the Malmi Cemetery in Helsinki, Finland on the Christmas Eve. It is a tradition to bring candles to graves on Christmas Eve and All Saints’ Day to remember the dead.

malmi CEmETERyHELSINKI, FINLAND

sEasONal DECORaTiONsFOR GRAVES AND CRYPTS

a Catholic Cemetery in usa have a growing program of special seasonal decorations that correspond with the two most grace-full periods of the Roman Catholic liturgical year - advent & Christmas and lent & Easter.

They have developed a list of families concerned with the decoration of graves and crypts during these significant and holy times of the Church Year. A mail out twice yearly that describes the seasonal options and provides easy means to respond with payment enables the appropriate decoration or floral in its place in memory of and in tribute to a loved one during these celebration periods. What a lovely offering.

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ASSOCIATE MEMBER

www.allencalendars.com.au02 9740 9644

allencal_ad.indd 1 2/12/11 9:22 AM

ROss FREEmaN - allEN CalENDaRsAFFILIATE MEMBERRoss Freeman is an approved distributor for The Allen Group of Companies who are the largest provider of Calendars and Promotional products in the Southern Hemisphere, for this reason Ross is confident that ACCA Members will receive the best value for money available when you choose any of the products that they distribute in Australia.

The Allen Group has a proud history of over 80 years in business. As you can imagine their products have stood the test of time. They pride themselves in being a family controlled business focused on good product, integrity, friendly service and timely delivery.

Fresh ideas, stunning designs and superb imagery are combined to create the most exciting calendar collection ever and they further combine these products with an extensive range of subtle and very powerful promotional items to display and promote your Cemetery brand and contact details.

Over the years, The Allen Group have earned the trust of many members from the funeral profession, and thus have been able to provide specific promotional product’s that reflect the quality expected from our industry in the most economical way. They use very sophisticated digital technology to produce the highest standard and quality products.

Allen Calendars offer

- Calendars (Wall & Desk), Standard and Custom:

- Pens - Diaries - Tissues - Umbrellas - Tea Bags -Water Bottle Branding-Seed Sticks-Desk Note Pads-Stress Shapes-Photo Frames-Tea Spoons-Mints-Plus many, many more…

For further information please do not hesitate to contact Ross Freeman on 0412 239 118 or email [email protected] for your complimentary catalogue.

WELCOME NEW MEMBERS

CElEsTE CaTERiNG CORPORATE MEMBERCeleste catering offers after funeral catering services across QLD and NSW. Celeste catering’s experienced staff have been catering for bereaved families for the past 20 years. Their experience enables them to provide families with affordable and professional handling of their catering needs.

Having experienced firsthand the value of the after funeral gathering for families and friends, Celeste Catering have put together a service that is designed to help families with advice and practical assistance relieving them of this added responsibility.

Their goal is to cater to the individual needs of each family and they consider it a privilege to come into their life and serve them, their family and friends during their time of need.

PHONE: 02 9889 8455EMAIL: [email protected]

WalTER BaRRy WOOD – BOND uNiVERsiTy AFFILIATE MEMBER ACCA would like to welcome back Walter Barry Wood as Affiliate Member who had a long association with ACCA (1990-2001) prior to his retirement from University life in 2001. He has previously addressed at our Annual Conferences and received research funding from a number of ACCA members.

For many years he has acted as a consultant in the area of forensic anthropology and human bone identification to the Victorian Institute of Forensic Pathology, the Queensland Institute of Forensic Pathology and the Queensland Department of Environment and Heritage.

Walter has returned to teaching Forensic anthropology at Bond University.

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Affiliate Members: Freeman, Ross

Wood, Walter

Associate Members: Forgie, Mark

Millena, Lucy

Skilbeck, Clive

Associate Fellow: Crichton, Jane

Hansen, Warwick

Macumber, Bruce

Tucker, Malcolm

Ordinary Members:

Australian Capital TerritoryORGANISATION ADDRESS E-MAIL PHONE

ACT Public Cemeteries Board / Canberra Cemeteries PO Box 37, Mitchell, ACT, Australia 2911 [email protected] (02) 6207 1622

Norwood Park Limited PO Box 18, Dickson, ACT, Australia 2602 [email protected] (02) 6241 3177

New South WalesORGANISATION ADDRESS E-MAIL PHONE

Broulee Memorial Gardens & Crematorium PO Box 10, Batemans Bay, NSW, Australia 2536 [email protected] (02) 4471 5867

Catholic Cemeteries Board PO Box 10, Lidcombe, NSW, Australia 1825 [email protected] (02) 9649 6423

Cessnock City Council PO Box 152, Cessnock, NSW, Australia 2325 [email protected] (02) 4993 4244

Eastern Suburbs Memorial Park 12 Military Road, Matraville, NSW, Australia 2036 [email protected] (02) 9661 5655

Frenchs Forest Bushland Cemetery Hakea Avenue, Davidson, NSW, Australia 2085 [email protected] (02) 9451 6204

Innes Gardens Memorial Park PO Box 84, Port Macquarie, NSW, Australia 2444 [email protected] (02) 6581 8778

InvoCare Australia Suite 1, Level 2, 1C Grand Avenue, Rosehill, NSW, Australia 2142 [email protected] (02) 8841 7810

Jewish Cemetery Trust Necropolis Rookwood Suite 1707 - Tower 1, 520 Oxford Street, Bondi Junction, NSW, Australia 2022

[email protected] (02) 9369 1767

Lincoln Grove Memorial Gardens & Crematorium 45 Gunnedah Road, Tamworth, NSW, Australia 2340 [email protected] (02) 6765 3999

Lithgow City Council PO Box 19, Lithgow, NSW, Australia 2790 [email protected] (02) 6354 9926

Liverpool General Cemetery PO BOX 4676, Casula Mall, NSW, Australia 2170 [email protected] (02) 9602 0344

Macquarie Park Cemetery Cnr Dehli & Plassey Roads, Macquarie Park, NSW, Australia 2113 [email protected] (02) 9805 0499

Maitland City Council PO Box 220, Maitland, NSW, Australia 2320 [email protected] (02) 4934 9769

Manning Great Lakes Memorial Gardens PO Box 930, Taree, NSW, Australia 2430 [email protected] (02) 6551 3589

Melaleuca Station Memorial Gardens PO Box 2001, Kingscliff, VIC, Australia 2487 wes@heritagebrothers (02) 6674 3777

Moree Plains Shire Council PO Box 420, Moree, NSW, Australia 2400 [email protected] (02) 6757 3212

Penrith City Council PO Box 60, Penrith, NSW, Australia 2751 [email protected] (02) 4732 7640

Queanbeyan City Council Lawn Cemetery PO Box 90, Queanbeyan, NSW, Australia 2620 [email protected] (02) 6298 0183

Rookwood Independent Cemetery PO Box 9, Lidcombe, NSW, Australia 2141 [email protected] (02) 9749 1744

Sandgate Cemetery Trust 116 Maitland Road, Sandgate, NSW, Australia 2304 [email protected] (02) 4968 3602

Sapphire City Crematorium 129 Grey Street, Glen Innes, NSW, Australia 2370 [email protected] (02) 6732 5911

Shoalhaven City Council’s Bereavement Services 349 Worrigee Road, Worrigee, NSW, Australia 2540 [email protected] (02) 4421 6355

Silverton Village Cemetery PO Box 1006, Broken Hill, NSW, Australia 2880 [email protected] (02) 8088 6325

Waverley Cemetery St Thomas Street, Bronte, NSW, Australia 2024 [email protected] (02) 9665 4938

Woronora General Cemetery & Crematorium Trust PO Box 4, Sutherland, NSW, Australia 1499 [email protected] (02) 9545 4677

acca member directory

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acca member directoryNorthern Territory

ORGANISATION ADDRESS E-MAIL PHONE

Alice Springs Town Council PO Box 1071, Alice Springs, NT, Australia 0871 [email protected] (08) 8950 0500

Litchfield Shire Council - Thorak Regional Cemetery PO BOX 446, Humpty Doo, NT, Australia 0836 [email protected] (08) 8983 1912

QueenslandORGANISATION ADDRESS E-MAIL PHONE

Brisbane City Cemeteries 3 Bronson Street, Bridgeman Downs, QLD, Australia 4035 [email protected] (07) 3407 8128

Bundaberg Crematorium & Memorial Park PO Box 768, Bundaberg, QLD, Australia 4670 [email protected] (07) 4151 3357

Cairns City (Regional) Council PO Box 359, Cairns, QLD, Australia 4870 [email protected] (07) 4044 3356

Centenary Memorial Gardens PO Box 363, Sumner Park, QLD, Australia 4074 [email protected] (07) 3271 1222

Fraser Coast Regional Council PO BOX 1943, Hervey Bay, QLD, Australia 4655 [email protected] (07) 4121 3351

Gladstone Regional Council PO Box 29, Gladstone, QLD, Australia 4680 [email protected] (07) 4975 8100

Gold Coast City Council PO Box 5042, Bundall, QLD, Australia 4217 [email protected] (07) 5581 7089

Leslie G. Ross Funerals PO Box 1072, Hervey Bay, QLD, Australia 4655 [email protected] (07) 4124 7511

Maryborough Crematorium Pty Ltd (Hervey Bay) 140 Adelaide Street, Maryborough, QLD, Australia 4650 [email protected] (07) 4121 4183

Moreton Bay Regional Council PO Box 5070, Strathpine, QLD, Australia 4500 [email protected] (07) 3480 6648

Rockhampton Regional Council Cemeteries 21 Hartington Street, North Rockhampton, QLD, Australia 4701 [email protected] (07) 4934 8374

Toowoomba Regional Council PO BOX 3021, Village Fair Toowoomba, QLD, Australia 1350 [email protected] 0427 151 543

Woongarra Crematorium PO Box 10, Wulguru, QLD, Australia 4811 [email protected] (07) 4778 1476

South AustraliaORGANISATION ADDRESS E-MAIL PHONE

Adelaide Cemeteries Authority PO Box 294, Enfield Plaza, SA, Australia 5085 [email protected] (08) 8139 7400

Anglican Diocese of Adelaide / North Road Cemetery Cemetery Avenue, Nailsworth, SA, Australia 5083 [email protected] (08) 8344 1051

Centennial Park Cemetery Authority 760 Goodwood Road, Pasadena, SA, Australia 5042 [email protected] (08) 8276 6011

Drumminor Gardens Pty Ltd 61 Golden Grove Road, Ridgehaven, SA, Australia 5097 [email protected] (08) 8396 6451

Mount Gambier Cemetery Trust PO Box 56, Mount Gambier, SA, Australia 5290 [email protected] (08) 8721 2555

Payneham & Dudley Park Cemeteries Trust Exeter Terrace, Dudley Park, SA, Australia 5008 [email protected] (08) 8344 2973

Salisbury Memorial Park (City of Salisbury) PO Box 8, Salisbury, SA, Australia 5108 [email protected] (08) 8406 8386

West Coast Memorial Park PO Box 1415, Port Lincoln, SA, Australia 5606 [email protected] (08) 8684 2001

TasmaniaORGANISATION ADDRESS E-MAIL PHONE

Burnie City Council PO Box 973, Burnie, TAS, Australia 7320 [email protected] (03) 6430 5742

Carr Villa Memorial Park / Launceston City Council 36 Nunamina Avenue, Kings Meadows, TAS, Australia 7249 [email protected] (03) 6323 3162

Millingtons Cemeteries The Cottage, Queens Walk, Cornelian Bay, TAS, Australia 7008 [email protected] (03) 6278 1244

Vincent Funeral Services Pty Ltd 113 Bass Highway, Parklands, Burnie, TAS, Australia 7320 [email protected] (03) 6431 9911

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VictoriaORGANISATION ADDRESS E-MAIL PHONE

Ballaarat General Cemetery Lydiard Street North, Ballarat, VIC, Australia 3350 [email protected] (03) 5332 1469

Bendigo Cemeteries Trust PO Box 268, Eaglehawk, VIC, Australia 3556 [email protected] (03) 5446 1566

Box Hill Public Cemetery 395 Middleborough Road, Box Hill, VIC, Australia 3128 [email protected] (03) 9890 1229

Colac Cemetery Trust PO Box 7, Colac, VIC, Australia 3250 [email protected] (03) 5231 4629

Geelong Cemeteries Trust 141 Ormond Road, Geelong East, VIC, Australia 3219 [email protected] (03) 5221 1077

Greater Metropolitan Cemeteries Trust PO Box 42, Fawkner, VIC, Australia 3060 [email protected] (03) 9355 3100

Maldon General Cemetery Trust PO Box 125, Maldon, VIC, Australia 3463 [email protected] (03) 5475 2531

Melton Shire Council (Melton Public Cemetery Trust) PO Box 21, Melton, VIC, Australia 3337 [email protected] (03) 9747 7245

Southern Metropolitan Cemeteries Trust PO BOX 1159, Clayton, VIC, Australia 3169 [email protected] (03) 8558 8203

Swan Hill Cemetery PO Box 231, Swan Hill, VIC, Australia 3585 [email protected]

Wangaratta Cemetery Trust PO Box 238, Wangaratta, VIC, Australia 3677 [email protected] (03) 5722-0807

Western AustraliaORGANISATION ADDRESS E-MAIL PHONE

Albany Cemetery Board PO Box 469, Albany, WA, Australia 6330 [email protected] (08) 9844 7766

Bunbury Cemetery Board PO Box 1115, Bunbury, WA, Australia 6231 [email protected] (08) 9721 3191

City of Mandurah PO Box 210, Mandurah, WA, Australia 6210 [email protected] (08) 9550 3833

Geraldton Cemetery Board 130 Eastward Road, Geraldton, WA, Australia 6530 [email protected] (08) 9921 2707

Kalgoorlie - Boulder Cemetery Board PO Box 79, Kalgoorlie, WA, Australia 6430 [email protected] (08) 9091 1693

Metropolitan Cemeteries Board PO Box 53, Claremont, WA, Australia 6010 [email protected] (08) 9383 5213

Shire of Busselton Locked Bag 1, Busselton, WA, Australia 6280 [email protected] (08) 9781 0439

InternationalORGANISATION ADDRESS E-MAIL PHONE

Auckland Memorial Park PO Box 391, Silverdale, Auckland, New Zealand [email protected] 64 9 426 9383

Auckland City Parks Service 121 - 131 Trafalgar Street, Onehunga, Auckland, New Zealand [email protected]

Mangere Lawn Cemetery Trust Board PO Box 59207, Mangere Bridge, Auckland, New Zealand [email protected] 64 9 275 4822

P Day and Son Ltd 57 High Street, Motueka, New Zealand [email protected] 64 03 5287787

Purewa Cemetery Trust Board 4a Parsons Road, Meadowbank, Auckland, New Zealand 1005 [email protected] 64 9 528 5599

South Canterbury Crematorium Ltd PO Box 58, Timaru, New Zealand [email protected] 64 3 6843251

Norfolk Island Cemetery (kingston & arthur’s vale historic area)

Kingston, Norfolk Island 2899 [email protected] (06) 7232-4198

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acca member directoryCorporate Members:

Australian Capital TerritoryORGANISATION ADDRESS E-MAIL PHONE

Grave Keepers PO Box 5699, Latham, ACT, Australia 2615 [email protected] (02) 6259 0344

Office of Australian War Graves PO Box 21, Woden, ACT, Australia 2606 [email protected] (02) 6289 6477

New South WalesORGANISATION ADDRESS E-MAIL PHONE

Celeste Catering Pty Ltd 79 Falcaner St, West Ryde, NSW, Australia 2114 [email protected] (02) 9808 1088

Frank Dimarco & Son Pty Ltd 14 Production Avenue, Kogarah, NSW, Australia 2217 [email protected] (02) 9588 5477

Future Plastics Pty Ltd 104 Pebbly Hill Road, Maraylya, NSW, Australia 2765 [email protected] (02) 4573 6276

Wan Jia - Glory Marble & Granite PO Box 363, Sydney Markets, NSW, Australia 2129 [email protected] (02) 9748 3688

H. Parsons Pty Ltd 34 Belmore Street, Woolongong, NSW, Australia 2500 (02) 4228 9622

H.N. Olsen Funerals Pty Ltd 691 Old Princess Highway, Sutherland, NSW, Australia 2232 (02) 9545 3477

Heaven Address Suite 2, Level 2, 92 Pitt Street, Sydney, NSW, Australia 2100 [email protected] 0418 621 615

Hickey & Co. Pty Ltd PO Box 13, Petersham, NSW, Australia 2049 [email protected] (02) 9564 1888

L.S. Piddington & Sons Pty Ltd PO Box W424, Armisdale, NSW, Australia 2350 [email protected] (02) 6772 2288

Lifetime Images 5 The Esplanade, Drummoyne, NSW, Australia 2047 [email protected] (02) 9181 2476

Melaleuca Station Memorial Gardens PO Box 2001, Kingscliff, NSW, Australia 2487 [email protected] (02) 6674 3777

N. & F. Arciuli Pty. Limited 6 East Parade, Eastwood, NSW, Australia 2122 [email protected] (02) 9804 7232

Phoenix Foundry Pty. Ltd. PO Box 5, Uralla, NSW, Australia 2358 [email protected] (02) 6778 4803

Whyman Funeral Services 1 Little Church Street, Bega, NSW, Australia 2550 [email protected] (02) 6492 4111

QueenslandORGANISATION ADDRESS E-MAIL PHONE

ARGO Projects Pty Ltd PO Box 3378, South Brisbane BC, QLD, Australia 4101 [email protected] (07) 3010 2300

South AustraliaORGANISATION ADDRESS E-MAIL PHONE

A.L. Nalty Memorial Pty Ltd PO Box 161, Prospect, SA, Australia 5082 [email protected] (08) 8346 4955

Doug Dick & Co. Unit 1/250 Glen Osmond Road, Fullarton, SA, Australia 5063 [email protected] (08) 8278 2844

Monumental Masons Association of SA Inc 3/73 King William Road, Unley, SA, Australia 5061 [email protected] (08) 8272 7786

VictoriaORGANISATION ADDRESS E-MAIL PHONE

Arrow Bronze PO Box 4576, Dandenong Sth, VIC, Australia 3164 [email protected] (03) 9794 2922

Austeng Pty Ltd 78-80 Douro Street, North Geelong, VIC, Australia 3215 [email protected] (03) 5278 2044

Axiom Business Systems Pty Ltd PO Box 110, Vermont, VIC, Australia 3133 [email protected] (03) 9887 0500

Enabling P/L PO BOX 671, Mulgrave, VIC, Australia 3170 [email protected] (03) 9501 0100

Florence Jaquet Landscape Architect 8 Rowell Avenue, Camberwell, VIC, Australia 3124 [email protected] 0419 983 641

Harmer Architecture P/L 25 Budd Street, Collingwood, VIC, Australia 3066 [email protected] (03) 9416 4466

LITE guard PO BOX 428, Hampton Park, VIC, Australia 3976 [email protected] (03) 8768 8670

Major Furnace Australia 100 Fairbank Road, Clayton, VIC, Australia 3169 [email protected] (03) 9558 1700

Memoriam Glass PO Box 40, Montrose, VIC, Australia 3765 [email protected] (03) 9761 7727

Nelson Bros. Funeral Services PO Box 2237, Footscray, VIC, Australia 3011 [email protected] (03) 9687-1301

Norwalk Concrete Industries Pty Ltd PO Box 595, Seymour, VIC, Australia 3661 [email protected] (03) 5799 0650

The Minter Group of Companies 17 Park Road, Oakleigh, VIC, Australia 3166 [email protected] (03) 9568 6999

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InternationalORGANISATION ADDRESS E-MAIL PHONE

Xiang An International (Aust) Eternal Cultural Service & Co. 702-703/99 Bathurst Street, Sydney, NSW, Australia 2000 [email protected] (02) 9283 7668

Stone Orchard Software Inc. 17665 Leslie St, Unit 47, Newmarket, Ontario, Canada L3Y 3E3 [email protected] (800) 932 3388

Fuzhou San Shan Cemetery Co Ltd KM1306, No 88 Cao Xi Rd North, Shanghai, China 200030 86 21 54255151

Fu Shou Yuan Group Co Room 1306 No88 Cao Xi North Rd, Shanghai, China, 200030 [email protected] 86 21 5425 5151

Fuzhou Yaoxin Hardware Company Xiajin Village, Jianxin Town, Cangsham District, Fuzhou, Fujian, China 350008

[email protected] 86 13 950411576

GuangZhou Xiang An Enterprise Development Co. Ltd. 8/F Di Jing Building, No. 36-38, Taojin Road, Guangzhou, China [email protected] 86 20 83578168

Guizhou Zhongcheng Industrial Co. Ltd Level 16, BLKB, Zhuanshi Square, No. 50, Zhonghua Nan Road, City Of Guiyang, Guizhou, China [email protected] 86 85 15870118

Jiangxi Wuyuan Wanshoushan Cemetery Co. Ltd Taizi Brige, Zitang Town, Wu Yuan County, Jiangxi, China [email protected] 86 7 93 741 6612

Shanghai Fu Shou Yuan Industrial Development Co. Ltd Room 1306, No 88, Cao Xi Road North 200030, Shanghai, China [email protected] 86 21 64743933

Shanghai Yangyi Gardens Engineering Co. Ltd No. 7510 Qingsong Road, Qing Pu District, Shanghai, China, 201700

[email protected] 86 21 69208828

TianJin YongAn Funeral and Interment Co. Chen Zui Town, Wu Qing District, Tianjin, China [email protected] 86 22 86839498

Wuhan Shimenfeng Metropolitan Cemetery Co. Ltd Wangjiadian, Jiufeng Township, Hongshan District, City Of Wuhan, Hubei, China, 430075

[email protected] 86 27 87635449

Xian He Ridge Yang An Cemetery Level 5, Fuzhuang Building, Zhongxin Street, Yan’an City, Shaanxi, China

[email protected] 86 911 2116938

Yinchuan Fushou Yuan Ecological Cemetery Co. Ltd East of Botanic Garden, Liangtian Town, Jinfeng District, Yinchuan, China

[email protected] 86 9 51 5177008

Zhejiang Anxian Garden Bashan Shuihong Temple, City Of Hangzhou, Zhejiang Province, China

[email protected] 86 71 88132468

Taiyo Chikuro Industries Co Ltd 6-21 Higashi-koen, Hakata-Ku, Fukuoka, Japan [email protected] 0 8 92 651 4131

HMS Capital SDN BHD 9A Jalan S822/23, Petaling Saya, Selangor, Malaysia, 47400 [email protected] 6 3 772 95585

Nilai Memorial Park (NS) Sdn Bhd c/- PUSAT XIAO EN, NO: 1, JALAN KUARI, OFF, Jalan Cheras, Kuala Lumpur, Malaysia, 56100

[email protected] 603 9145 3888

Prestavest Crematorium & Memorial Park Lot 8517, Jalan Taman Semarak, Pokok Assam, 34000, Taiping, Perak, Malaysia

[email protected] 605 807 6868

Mongolian Funeral Association PO Box 181, Ulaanbaatar, Mongolia, 210628 [email protected] 976 326 11 585

Cremation Society of Canterbury Ltd PO Box 398, Christchurch, New Zealand [email protected] 64 3 3896 282

Hamilton Park Cemetery Private Bag 3010, Hamilton, New Zealand [email protected] 647 856 9604

Hutt City Council Private Bag 31912, Lower Hutt, New Zealand [email protected] 64 644 570 6774

Maunu Crematorium Ltd PO Box 0843, Kensington, Whangarei, New Zealand [email protected]

New Plymouth District Council Private Bag 2025, New Plymouth, New Zealand, 4342 [email protected] 64 6 759 6060

Permanite Memorials 61 Station Road, Marton, New Zealand, 4710 [email protected] 64 6 327 7019

Ortho Metals PO BOX 321, NL-7900 AH, Hoogeveen, The Netherlands [email protected]

F.G. Marshall Ltd New Place, Park Road, Banstead, Surrey, United Kingdom, SM73EH

[email protected] 01737 357123

Matthews International Corporation 1315 W. Liberty Avenue, Pittsburgh, PA, USA, 15226 [email protected] 412 571 5601

Milne Construction Australia Pty Ltd PO Box 2740, Portland, Oregon, USA, 97208 [email protected] 503 222 9837

48

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49

EXCLUSIVELY FOR ARROW AUTHORISED REMEMBRANCE PARTNERSSM

THE FIRST 21st CENTURY CONSUMER MARKETING PROGRAM.CHANGING THE WAY FAMILIES RELATE TO YOU, WHETHER IT’S

CREMATION OR BURIAL.Local Marketing Kit • Internet Site and SEO • Social Networking & Viral Marketing Programs • National PR New Technology, Presenting Products and Services in New Ways • Consumer-Oriented Printed Materials

National Referral Program • Palliative Care Marketing Programs

MERCHANDISING VIDEOS AND TV ADS

PRINT ADVERTISING

WEBSITE

POINT-OF-SALE MATERIALS

THE IMPORTANCE TO FAMILY AND FRIENDS

• Memorial services• Eulogies• Obituaries• Caskets• Things people should know about cremation

w HEN DEATH IS ANTICIPATED

• A pre-planning guide to ease the burden on families• Hospice: Information about help in choosing• Misconceptions about pre- planning funerals

w HAT YOU NEED TO KNOw AND DO

• Who to call and ocuments you will need• Reducing stress

cemetery• Three myths about funerals

REMEMBERING OUR LOVED ONES

• Why remembrance• Bronze grave memorials• Granite monuments and headstones• Burial choices• Cremation choices

Help w hen SOMEONE YOU

LOVE DIESStep Two

Help inPLANNING AHEAD AND CAREGIVING

Step One

Help In ACHIEVING

REMEMBRANCEStep Four

Help In SAYING

GOOD BYEStep Three

THE REMEMBRANCE PROCESSSM

Your One Stop Source To Help You Move From Grieving To Remembrance.

HOME THE PROCEss Au THORIzEd P ROv Id ERs Fun ERAl E MERGEn Cy W Hy R EMEMBRAn CE nEW s C On TACT us

From Grieving To Remembrance.The Remembrance Processs M captures the importance of the human need to be

uses time-tested ways to help families move from grief to remembrance. View the video atthe right for an overview of The Remembrance Processs M and how it can help you and your family. Click the video thumbnail to play video.

NATIONAL PRAND

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OUTREACH

BECAUSE EVERYONE DESERVES TO BE REMEMBERED.

Most of all, their love. Share their life with your family and friends

and for generations to follow with a personalized bronze memorial or granite headstone.

We are here to help. To plan. To design. To inspire. To remember.

YOUR LOGO HEREAN AUTHORIZED REMEMBRANCE PROVIDERSM

THE REMEMBRANCE PROCESSSM

THE REMEMBRANCE PROCESSSM

BECAUSE EVERYONE NEEDS SOMEWHERE TO TURN. AND SOMEONE TO HELP THEM WHEN

THEY LOSE A LOVED ONE.

We understand what you are going through. Pain. Stress. Confusion. We may be able to help. We are part of a network of professional caregivers called

SM. Dedicated funeral directors who can guide you through the grief to achieve acceptance and remembrance.

It’s a step-by-step approach to aid you develop ways to share all the love, the advice, the laughter, and the wisdom your loved one gave to you with others now and in the years to come.

Because everyone deserves to be remembered.

YOUR LOGO HEREAN AUTHORIZED REMEMBRANCE PROVIDERSM

Page 53: ACCA News Summer 2011-12

50

A National Program for the whole industry• To raise awareness of the importance of memorialisation• To promote the essential process of grief to remembrance• To emphasise the value that the Industry offers its grieving families• To help your business grow and prosper

Through• Website, www.remembranceprocess.com.au• Freely available to the industry and the public, • Promoted to families, clergy, hospice, doctors, retirement homes or any relevant institutions• The Wikipedia of the funural Industry

Remembrance Provider™ Program• A Pledge to promote grief to remembrance• Business name included on a post code search function on the web site• Access to print Advertisements and TV Commercials and Logos• Access to Brochures• Access to promotional videos for use in your condolence lounges

For more information contact Arrow Bronze [email protected] and visit www.remembranceprocess.com.au

Page 54: ACCA News Summer 2011-12

STIFF: THE CURIOUS LIVES OF HUMAN CADAVERS - MARY ROACHDead bodies are not supposed to tell stories, especially not stories of a kind of terrible beauty, nor are they supposed to have a purpose. Dead bodies are just that: dead. But in stiff: The Curious lives of Human Cadavers, mary Roach’s witty, entertaining, yet honest and respectful book, she reveals something more than the often macabre state of cadavers: a sort of aesthetics and pragmatics of dead bodies.

Roach sets up an aesthetic in her telling of the “frothy purge” of decomposing brains and the fat-eating maggots-”tiny white slivers” that look like “rice paper”-squirming below the surface of the skin of a decaying body. People who work with the dead use metaphors such as “decedent” and often think of decedents as objects like wax figures to make sense of what it is they do for a living. There is also the “tidy” and “pleasing precision” of human heads arranged just so in aluminum roasting pans on lavender-tablecloth-covered tables, waiting for plastic surgeons practicing face-lifts, all without the untidiness of blood. There is the funeral industry’s music, flowers, and embalmed, finely dressed bodies resting in beds of satin.

“Death,” Roach writes, “doesn’t have to be boring.” It can be useful. Dead bodies have been used for medicine and science, for art (in plastination, a body part’s water is replaced with a silicone polymer, preserving it for display), and the environment (the human compost movement). Roach makes clear early in Stiff that dead bodies are useful without really enduring anything, that is, they don’t feel. Still, Roach’s graphic and fascinating detail reveals that dead bodies do indeed endure something in another sense: they “undergo.” Dead bodies are useful, and are almost unthinkably aesthetic, when they soften up (contradicting the book’s title) through decomposition and putrefaction (forensics), and when shot at with bullets (protective gear design) and crashed into walls (automobile design), and their injuries even help tell the stories of airline disasters.

Mitigating sentience in dead bodies dehumanizes them, making it possible for Roach to write a book about how stiffs can be useful to society and even aesthetically pleasing.

RECOmmENDED REaDiNG

The deathbed can lead people to speak with great honesty and, in many cases, humour. This is a list of 20 last words by famous people.

1. Pardon me, sir. i did not do it on purpose.Said by: Queen Marie Antoinette after she accidentally stepped on the foot of her executioner as she went to the guillotine.

2. i can’t sleepSaid by: J. M. Barrie, author of Peter Pan

3. i should never have switched from scotch to martinis.Said by: Humphrey Bogart

4. i am about to - or i am going to - die: either expression is correct.Said by: Dominique Bouhours, famous French grammarian

5. i live!Said by: Roman Emperor, as he was being murdered by his own soldiers.

6. Dammit…Don’t you dare ask God to help me.Said by: Joan Crawford to her housekeeper who began to pray aloud.

7. i am perplexed. satan Get OutSaid by: Aleister Crowley – famous occultist

8. Now why did i do that?Said by: General William Erskine, after he jumped from a window in Lisbon, Portugal in 1813.

9. Hey, fellas! How about this for a headline for tomorrow’s paper? ‘French Fries’!Said by: James French, a convicted murderer, was sentenced to the electric chair. He shouted these words to members of the press who were to witness his execution.

10. Bugger Bognor.Said by: King George V whose physician had suggested that he relax at his seaside palace in Bognor Regis.

11. it’s stopped.Said by: Joseph Henry Green, upon checking his own pulse.

12. lsD, 100 micrograms i.m.Said by: Aldous Huxley (Author) to his wife. She obliged and he was injected twice before his death.

13. you have won, O GalileanSaid by: Emperor Julian, having attempted to reverse the official endorsement of Christianity by the Roman Empire.

14. No, you certainly can’t.Said by: John F. Kennedy in reply to Nellie Connally, wife of Governor John Connelly, commenting “You certainly can’t say that the people of Dallas haven’t given you a nice welcome, Mr. President.

15. i feel ill. Call the doctors.Said by: Mao Zedong (Chairman of China)

16. Tomorrow, i shall no longer be hereSaid by: Nostradamus

17. Hurry up, you Hoosier bastard, i could kill ten men while you’re fooling around!Said by: Carl Panzram, serial killer, shortly before he was executed by hanging.

18. Put out the bloody cigarette!!Said by: Saki, to a fellow officer while in a trench during World War One, for fear the smoke would give away their positions. He was then shot by a German sniper who had heard the remark.

19. Please don’t let me fall.Said by: Mary Surratt, before being hanged for her part in the conspiracy to assassinate President Lincoln. She was the first woman executed by the United States federal government.

20. Now, now, my good man, this is no time for making enemies.Said by: Voltaire when asked by a priest to renounce Satan.

FamOus lasT WORDs

fun and games

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fun and games

suDukO

6 4

8 4 7 9 5

6 9 7

9 6 2 1

1 4

5 3 9 4

7 3 4

9 3 5 1 2

5 4

Puzzle 1 (Hard, difficulty rating 0.65)

Generated by http://www.opensky.ca/~jdhildeb/software/sudokugen/ on Sun Dec 4 11:33:05 2011 GMT. Enjoy!

3 1 7

7 1 8 4

5 7 6

2 1 3 8 5

7 1 9 3 6

3 7 1

1 6 2 8

4 2 3

Puzzle 1 (Easy, difficulty rating 0.43)

Generated by http://www.opensky.ca/~jdhildeb/software/sudokugen/ on Sun Dec 4 11:39:44 2011 GMT. Enjoy!

HARD EASY

solutions will be in next issue

A MAN was starting a four and a half year jail sentence today after being caught on video driving a stolen backhoe “like a man possessed” through a British cemetery, smashing gravestones and leaving a trail of destruction.

Steven Regan, 34, was caught on police video during the rampage, which took place July 2 in the small town of Church Warsop, central England, as he tried to escape police.

Regan can be seen driving recklessly though a field and into the cemetery, where he knocked over gravestones, drove into bushes and caused about £15,000 ($US23,000) worth of damage.

Police eventually caught him after he drove the digger out of the cemetery - with a punctured tire.

He was sentenced yesterday at Nottingham Crown Court, where the judge said he behaved like “a man possessed” during the rampage.

Regan, from Leeds, in northern England, pleaded guilty to a range of offences, including dangerous driving and criminal damage. He also admitted to stealing 16 other vehicles in the year leading up to his capture.

He was part of a gang that stole plant equipment, the court heard.

Read more: http://www.news.com.au/breaking-news/jail-after-backhoe-rampage-through-cemetery/story-e6frfku0-1226158624127#ixzz1fEoTK0TP

PITTSBURGH, Nov. 29 (UPI) -- A Pittsburgh family has filed a lawsuit alleging cemetery workers jumped up and down on the casket of a family member in an effort to fit it into a grave.

The family members of Agnes Zimmick, who was buried at St. Stanislaus Catholic Cemetery in Shaler in 2009, filed the lawsuit Monday against the Diocese of Pittsburgh and Catholic Cemeteries Association of the Diocese of Pittsburgh, the Pittsburgh Tribune-Review reported.

“Frankly, it’s shocking this happened at a Catholic cemetery,” said the plaintiffs’ attorney, Richard Sandow. “You’re not dealing with lumber. You’re dealing with the deceased. There were many jumps, shoves and stomps.”

The suit alleges several of Zimmick’s family members visited other family graves after her burial. A short time later, the family said they saw cemetery workers jump “up and down on the casket;” walk on top of the casket; and “repeatedly [strike] said casket with poles ... to force the casket into place,” according to the lawsuit.

The family made their initial complaint to the cemetery just after the Dec. 1, 2009, funeral.

“The family filed a complaint and we investigated it thoroughly. We are confident after our investigation that the allegations are unfounded,” said Annabelle McGannon, executive director of the cemeteries association. “Beyond that, it’s our policy not to comment on issues in litigation

Read more: http://www.upi.com/Top_News/US/2011/11/29/Cemetery-sued-for-jumping-on-casket/UPI-48811322612488/#ixzz1fEra83ZW

WHaT iN THE WORlD...

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BURIAL

BURYING

CEMETERIES

CENOTAPH

COFFIN

CORPSE

CREMATION

CRYPT

EMBALM

ENTOMBMENT

FUNERAL

HERSE

INHUMATION

MONUMENT

MORGUE

OBSEQUY

SEPULTURE

SHRINE

TOMBSTONE

E m B a l m E x m G J W C N J

R i Q H m i O y G a s D E i E

T N E m B m O T N E F T N F N

y s O Q O l E F l C s N O F s

G u C i a N u s E l O E T O l

l O Q i T N u m R i E N a C T

E V R E E a E m T E D O P m P

u u T R s T m a E Z H T H O y

B y a Q E B m u s N u s O R R

u l J R R E O C H V T B Q G C

G N i y R u B G O N F m W u l

W E F C O R R R x R i O y E F

s E P u l T u R E E P T a T Q

T E N i R H s E D i l s B s x

s l B l s a a W x J P s E a J

aCCa WORD sEaRCH

fun and games

BRiTisH maN WaNTs CHRisTmas FuNERal

BaTH, England,- a British man says when it comes time for him to die he wants his funeral to have a Christmas theme, complete with elf coffin-bearers and a holiday message.

Andy Park of Melksham, who is a healthy 44-year-old, says when he dies he wants funeral attendees to enjoy themselves as best they can and is planning on having his final gathering adorned with Christmas decorations to reach that goal, the Mail on Sunday reported.

"I want everyone to be smiling," Park said of his ideal funeral.

Park wants all funeral attendees to dress like Santa Claus aside from those carrying his coffin who will be dressed as Santa's elves.

The coffin will also come equipped with reindeer to pull the makeshift holiday sleigh and a holiday message from Queen Elizabeth II will be played during the ceremony, Park said.

The Mail said an undertaker has estimated the event, which will also include a performance of the song "Merry Xmas Everybody," will cost nearly $104,600.

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Wishing all our members a Merry Christmas & Happy New Year

from the ACCA Board & Staff

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aCCa NEWsINDUSTRY JOURNAL SUBSCRIPTION FORM 2012

Please register me as a subscriber to aCCa News for four issues per year.

annual Fee:

ACCA Member $67.50 (Incl. GST)

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ACCA News subscription forms will now be forwarded once a year in January/February to all NON-MEMBER entities. Such organizations will be invited to subscribe for 4 x Issues: Autumn, Winter, Spring and Summer at the appropriate rate shown above.

Following receipt of this Subscription Form, ACCA will issue a Tax Invoice for payment.

Note: Ordinary Members of ACCA receive a complimentary copy or multiple copies depending upon the voting rights of the organization. Additional copies can then be purchased at the ACCA Member Rate.

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55

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56 EnablingC emetery & Crematoria Management System

1800 enabling 1800 362 254 (Australia) or +61 3 9501 0100

the power to do

www.eccms.com.au | [email protected]

powered by

MORE CONTROL | MORE FLEXIBILITY | MORE EFFICIENCY

FUNERAL DIRECTORS, TRANSACTIONS, CONTACT MANAGEMENT, CREMATED REMAINS,

CEMETERY LOCATION MANAGEMENT, WORKS MANAGEMENT,

INTERACTIVE MAPPING & MORE

ŸDesigned specifically to meet sector needs

ŸSensitive and understanding approach to people and relationship management

ŸA single platform (Sage) to manage all aspects of cemetery and crematorium management

ŸNo need to manage and maintain multiple databases and silos of information

ŸEasy to use and access data, eccms can be accessed 24/7 on and off site

ŸReduced risk based on records management, data security, no double entry information, report with confidence and ease

ŸSolid, proven technology platform and industry-leading roles

ŸReporting across all areas of the business

ŸThe ability to meet all government statutory reporting requirements

ŸFully integrated accounting and finance management

ŸIdeal for small and large cemeteries

Selecting the most appropriate software for your organisation is one of the most critical business decisions you face. It can be a challenging and risky undertaking.

Visit us at www.eccms.com.au to learn about the eccms solution and discover our valuable report on “The Keys to Success in Selecting Appropriate Cemetery Software.”

We have created a series of resource documents to assist in your understanding and clarity of requirements and aid you in making the right decisions for your software selection.

We believe eccms is the future and we are more than happy to explain why with this series of resource booklets.

Page 60: ACCA News Summer 2011-12

57

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