ACCESS Employment
Career Exploration
Workbook
Table of Contents
Getting to Know Yourself................ pg. 1
Being Professional...................... pg. 3
Marketing Yourself...................... pg. 17
Taking Care of Yourself................. pg. 23
Job Application Support Materials....... pg. 27
Contact Information
Janean Forsyth-Lefevre Program Manager
Greg Ronco Project Coordinator
Amy Rieser Project Coordinator Assistant
Wyoming Institute for Disabilities
University of Wyoming
Dept. 4298, 1000 E. University Ave.
Laramie, WY 82071-2000
Phone Number: (307) 766-6407 email: [email protected]
Getting to Know
Yourself
1
Date: _______________________________
© www.essentiallifeskills.org 2
Being
Professional
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How to Dress for a Formal or Casual
Interview
By Alison Doyle
https://www.thebalancecareers.com/how-to-dress-for-an-interview-2061163
The first impression you make on a potential employer is incredibly important. When you meet a
potential employer for the first time, they immediately form an opinion of you based on what
you're wearing and how you carry yourself. Regardless of the work environment, it's important
to dress professionally for a job interview because how you dress can either make or break the
job interview.
In general, the candidate dressed in a suit and tie, or dress and heels, will make a much better
impression than the candidate dressed in jeans and sneakers.
Different industries have different expectations of how candidates and employees should dress.
The appropriate dress code can vary greatly depending on the company, industry, and location.
For example, a tech start-up in Silicon Valley might frown on someone who dresses too
formally, while a Fortune 50 company on Madison Avenue might frown on someone who
dresses too casually.
Here's a breakdown of what to wear for a corporate position and what to wear for a more laid-
back casual position. In both cases, being well-groomed with clean, untattered clothes is always
required.
How to Dress for a Corporate Interview
Men's Interview Attire
Here are examples of interview outfits for men. Men should always default to wearing a suit. All
clothes should fit well and be free of stains:
Suit in a solid color such as navy, black, or dark grey
Long sleeved shirt that is white or color coordinated with the suit
Leather belt
Tie
Dark socks and conservative leather shoes
Little or no jewelry
Neat, professional hairstyle
Limited amount of aftershave
Neatly trimmed nails
Portfolio or briefcase
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Women's Interview Attire
In general, fashion for women is more complicated and varied than it is for men who have fewer
options. It makes assembling an interview outfit a bit more challenging for women than for men.
For instance, if you're wearing a dress or skirt, you need to decide if you should wear pantyhose
or if bare legs are acceptable.
Women also need to consider interview accessories and choose an appropriate purse. The best
interview bags are ones that are professional and large enough to fit a resume but aren't flashy.
Here are the fundamental building blocks of what women should wear to a professional
interview:
Suit in navy, black, or dark grey
Suit skirt just below or above the knee
Coordinated blouse
Conservative shoes
Limited jewelry
No dangling earrings or arms full of bracelets
No jewelry is better than cheap jewelry
Professional hairstyle
Neutral colored pantyhose
Light make-up and limited amount of perfume
Clean, neatly manicured nails
Portfolio or briefcase
What Not to Bring to the Interview
Gum
Coffee or soda
If you have lots of piercings, leave some of your rings at home (earrings only is a good
rule)
If possible, cover tattoos
Important: You can bring your smartphone but make sure it's on mute or vibrate during your
interview. It avoids the risk of getting a distracting loud text alert or phone call mid-interview.
How to Dress for a More Casual Interview
When the workplace or the job is less formal, the dress code may be less formal as well. If you're
not sure what to wear, it's fine to check with the person scheduling the interview. However, it's
still important not to dress slovenly.
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Tip: Well in advance of your interview, make sure you have appropriate interview attire, and
everything fits correctly.
Get your clothes ready the night before, so you don't have to spend time getting them
ready the day of the interview.
If your clothes are dry clean only, take them to the cleaners right after an interview, so
you're prepared for the next interview.
Be sure to polish your shoes the night before.
Bring breath mints with you to use before entering the building.
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What Is Business Attire?
By Susan M. Heathfield
https://www.thebalancecareers.com/what-is-business-attire-1918075
Business attire refers to the clothing that employees wear to work. Depending on the workplace,
various levels of the formality of business attire are expected and the norm. The dress codes
range from traditional and formal to smart casual, business casual, and casual.
Employees who want to fit well in their workplace, wear the standard clothing that is expected,
and often dictated by a written dress code. But, you don’t need an official dress code to
understand what constitutes appropriate business attire in your workplace. You can form a good
idea of what is appropriate by just looking around you.
Tip: Look at what your boss and other successful employees wear to work. Your observations
will tell you about proper and expected business attire for your workplace.
Your best success will come when you emulate the business attire of the favored employees.
Draw attention to yourself by the quality and the value of the work you provide, not by the
flashiness or fashion-mindedness of your business attire. You want to be recognized for your
outstanding performance, not your high fashion.
If you’re a new employee, ask when you receive the job offer what employees are expected to
wear to work. Start out a new job by dressing just a little bit better than you believe is the norm
in your new workplace to make a good first impression. First impressions are significant and you
want yours to be memorable for its positive predictive message of employee excellence.
Workplace success guidebooks have suggested that employees need to dress for the job that they
want to have, not the job they have. Even if there is no reliable data to validate this
recommendation, it can't hurt to follow it. Notice that even in a casual business attire
environment, executives usually dress slightly more formally, in business casual attire.
But, do understand, the total impression that you make on your colleagues and bosses has
implications for how you are viewed in your workplace—for good or for bad.
How you dress is such a simple aspect of your self-presentation to modify that career success and
advancement should be more important than your need to express your individual, quirky
personality at work. Business attire is important because it sends messages about you—fairly or
unfairly—to customers, clients, bosses, company executives, and co-workers. People do judge
you by your appearance.
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Degrees of Formality in Business Attire
© The Balance, 2018
Traditional business attire consisted of:
Men: formal suit, tie, business shirt, upscale sports jackets with ties and a business shirt,
leather dress shoes, appropriate conservative leather accessories such as briefcases,
portfolios, and diaries. Men were encouraged to keep accessories like watches and
cologne subtle.
Women: skirt suits or pantsuits with formal business blouses or tops, stockings, closed
toe and heel leather shoes, and appropriate business accessories including a briefcase,
a leather folder for pads of paper, and a conservative pen. Women were encouraged to
keep jewelry, makeup, and perfume subtle and elegant.
Smart casual business attire, just a step down from traditional, formal attire, consists of:
Men: sports jacket with a tie, dress pants, button-down or traditional business shirt or nice
turtleneck, dress shoes, and attractive accessories as described in traditional business
attire.
Women: jacket or dressy sweater, dress pants or skirt, blouse, shirt, top or turtleneck,
hose, dress shoes, and accessories as described in traditional business attire.
Business casual attire consists of:
Men: khakis, dress, or Dockers-type pants, shirts or golf-type shirts with collars,
sweaters, vests, occasionally an informal jacket and tie, and attractive leather shoes and
accessories.
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Women: nice pants or skirts, blouses, tops, sweaters, vests, occasionally an informal
jacket, and attractive leather shoes and accessories.
Casual business attire consists of:
Men: casual pants and jeans, shirts with collars or not, sweaters, vests, sweatshirts, casual
shoes including sandals and athletic wear.
Women: casual pants, skirts, and jeans, blouses, tops, sweaters, vests, sweatshirts, casual
shoes including sandals and athletic wear.
The casual business attire dress code emphasizes what is inappropriate, which is helpful.
By following these guidelines, you can look professional in your selected business attire in your
workplace. Just understand the standard that is expected, dress according to these guidelines, and
assemble a wardrobe that is attractive and comfortable.
Avoid looks that you would wear to a party, the beach, an athletic competition, to do house
cleaning, or to a club. Professional business attire doesn’t define an employee’s competence.
But, it goes a long way in influencing the impression of your boss, coworkers, and customers
about your capabilities and professionalism. Professional business attire is a must in any
workplace.
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What Does Business Casual Attire Mean?
By Alison Doyle
https://www.thebalancecareers.com/what-is-business-casual-attire-2061168
Business casual sounds like a breeze — no more worries about what to wear to work, right? Not
quite.
In fact, this dress code guideline is a frequent source of confusion for workers. And it's not their
fault — there really isn't a clear, standardized definition. Business casual may mean different
things at different companies, cities, and industries. And on top of that, understanding the
subtle differences between "business" and "business casual" isn't easy.
One thing is clear: Dressing in shorts and a t-shirt or a sundress and sandals is too casual. But
wearing a full suit is overly formal. When in doubt, it's better to err on the side of dressing too
formally, rather than too casually. But where's the line?
Read on for guidelines on appropriate business casual attire for men and women, along with
general advice on what to wear — and what not to wear — in the office and during job
interviews.
Business Casual Attire Basics
Emily Roberts. © The Balance, 2018
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What to Wear for Women
Women should wear a combination of a skirt or dress slacks, blouse, sweater, twinset, jacket
(optional), and hosiery (optional) with closed toe shoes. Sandals or peep-toe shoes may be
permissible in some offices but save flip-flops for the weekend. Any working girl should have
the following staples in her wardrobe:
Khaki, corduroy, twill, or cotton pants or conservative-length skirts
Sweaters, twinsets, cardigans, polo/knit shirts
A professional dress - try a sheath silhouette
Solid colors are preferable over bright patterns
What to Wear for Men
For men, appropriate business casual attire is dress slacks or chinos, a button-down shirt, dark
socks, and dress shoes. Avoid wearing polo shirts to an interview, even if they are acceptable for
the job in question. Do not wear jeans or shorts. The following will help you solidify good
standing at a new position:
Khaki, gabardine, wool, or cotton pants, neatly pressed
Cotton long-sleeve, button-down shirts, pressed
Sweaters
Leather shoes, in black and brown
Leather belt, in black and brown
A selection of ties
Additional Dress Code Rules to Consider
Look Before You Leap: If you are new to a job, avoid dressing like you're heading to a picnic
until you understand the company standards.
Tip: It's wiser to dress on the conservative side rather than showing up underdressed. Check with
HR or a colleague to determine what exactly business casual means for your company.
During job interviews, always opt for the more formal version of business casual. Even if you
show up and your interviewer is clad in shorts or a short skirt, that doesn't mean it would be
appropriate for you to dress that way. During a job interview, you want to make a good
impression, and part of that is dressing professionally. Here are outfits you shouldn't wear to a
job interview, regardless of the dress code.
Maintain Consistency: If you wear professional and conservative outfits Monday through
Thursday, don't show up Friday looking unrecognizable. That's true even if your office has
"casual Fridays." On casual Fridays, you can dress down a bit.
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It's acceptable at many companies, for instance, to wear jeans. But opt for your best jeans, not a
pair with stains or ripped cuffs. Your outfit should still be formal enough that you can
comfortably attend an unexpected meeting with your boss or client.
No matter what kind of company you work for, maintaining a consistent image helps to establish
trust and credibility with you as an employee.
Consider Your Calendar: If you're meeting with clients or scheduling a business lunch, dress
on the conservative side out of to respect the people you're meeting with; save the casual comfort
for a time when you'll be in the office all day.
What Not to Wear When the Dress Code is Business Casual
When the dress code is business casual, it's not appropriate to wear your favorite old t-shirt,
ripped jeans, ratty sneakers, or flip-flops. Remember the "business" part of business casual, and
leave your old comfortable clothes at home; outfits should still be clean, pressed, and fit
properly.
Important: Avoid clothing with logos or potentially offensive words or graphics.
Men do not have the option to skip shaving or go without a belt. Women should not wear
anything that's too tight, flowing, short, or low cut. Make sure that bra straps aren't visible. And
it's a good idea to keep makeup natural and low-key.
What to Wear When There's No Dress Code
What do you wear when there's no dress code at all, and almost anything goes? How casual is
too casual? Here are tips for both men and women for what to wear to work and job
interviews when there's no dress code at all.
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Professionalism in the Workplace
How to Conduct Yourself on the Job
By Dawn Rosenberg McKay
https://www.thebalancecareers.com/professionalism-526248
Professionalism is defined as an individual's conduct at work. In spite of the word's root, this
quality is not restricted to what we describe as "the professions," which are typically careers that
require a lot of education and have high earnings associated with them. Many cashiers,
maintenance workers, and waitresses can demonstrate a high level of this trait, although these
occupations require minimal training and employees have modest earnings. An equal number
of doctors, lawyers, and engineers—often called professionals—can display very little.
You may wonder if anyone will even notice if you don't demonstrate professional behavior at
work. As long as you do your job well, who cares? It turns out your boss, customers, and co-
workers do. They will notice if you lack this quality and it could have severe consequences for
your career. To discount the importance of professionalism would be a big mistake. It can affect
your chances for advancement or even the ability to keep your job.
How can you show your professionalism?
Make It a Priority to Be on Time
When you arrive late for work or meetings, it gives your boss and co-workers the impression you
don't care about your job and, if it affects them, it's like saying you don't value their time. Pay
attention to the clock. Set alarms if you have to. Show up at least a few minutes before you are
supposed to start work and return from your breaks on time.
Don't Be a Grump
Leave your bad mood at the door when you come to work. We all have days when we aren't
feeling our best. Remember not to take it out on your boss, your co-workers, and especially your
customers. If work is the thing that is causing your bad mood, it may be time to think about
quitting your job.
Tip: If that isn't a good option for you right now, find a way to make the best of the situation
until it is.
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Dress Appropriately
Whether you have to dress up for work or you can wear more casual clothes, your appearance
should always be neat and clean. A wrinkled suit looks no better than a ripped pair of jeans does.
Choose the type of clothing your employer requires. If there isn't a dress code, pick attire that is
the norm for your place of employment.
Tip: Save flip-flops, shorts, and tank tops for the weekends, along with clothes that are better
suited for a night out at a club.
Watch Your Mouth
Swearing, cursing, or cussing—whatever you call it—has no place in most workplaces. Unless
you know it is okay in yours, refrain from using foul language, particularly if those who you
might offend are present. Here's a good rule of thumb to follow: If you wouldn't say it to your
grandmother, don't say it at work.
Offer Assistance to Your Colleagues
A true professional is willing to help his or her co-workers when they are overburdened or facing
a challenge at work. He or she isn't afraid to share knowledge, opinions, or simply an extra pair
of hands. One person's success reflects well on everyone in his or her workplace.
Important: It is important not to be too pushy, however. If your colleague rejects your offer,
don't push it. He or she may prefer to work alone.
Don't Gossip
While you may be tempted to tell your cubicle neighbors what you heard about Suzy or Sam
down in accounting, gossiping makes you look like a middle school student. If you know
something you simply must share, tell someone who has nothing to do with your workplace, like
your sister, mother, or best friend.
Try to Stay Positive
Negativity is contagious. If you complain incessantly about your workplace, it will bring others
down. Your boss certainly will not appreciate a drop in morale among his or her employees. That
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does not mean you shouldn't speak up about things you think are wrong. If you see something
that should be fixed, give your boss feedback along with a plan for how to make improvements.
If you are just complaining for no reason, stop.
Don't Hide From Your Mistakes
As hard as it may be to do, own your mistakes and then do your best to correct them. Make sure
you don't make the same one twice. Never blame others for your errors, even if they deserve it.
Instead, set an example so that those who share responsibility for the mistake can step forward
and admit their part.
Always Fight Fair
You will inevitably have occasional disagreements with your co-workers or even your boss. You
may think that something should be done one way while someone else will believe another way
is better. Don't let yourself get angry. It doesn't matter how upset you are or how strongly you
believe you are right, screaming in the workplace isn't allowed, nor is name calling or door
slamming. Calmly explain your opinion and be ready to walk away if you cannot sway the other
person or if he or she begins to lose control.
Important: Of course, you should always avoid physical contact.
Don't Lie
Dishonesty always makes you look bad, whether it's lying on your resume or calling in
sick when you aren't. A true professional is always upfront. If you are unqualified for a job, you
have two choices. Don't apply for it at all or submit an application that reflects your real skills. If
you choose the second option, explain how your other strengths compensate for the missing
requirement. As for lying about being sick, if you need a day off, take a personal or vacation day.
Don't Air Your Dirty Laundry
While confiding in a close friend at work is usually okay, sharing too much information with the
entire office is not. Be judicious about whom you talk to, particularly when it comes to
discussing problems you are having with your spouse or other family members. If you do decide
to share something personal with your co-workers, don't do it where customers and clients might
overhear you.
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Marketing
Yourself
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My Marketable Skills
What Marketable Skills do you already have? How have you used this skill in your personal or professional life?
Do the reading, and then list you marketable skills.
The 7 Most Marketable Skills for the Job Market
By Ken Anczerewicz
While each employer and every different company is looking for specific things in its candidates, there are
certain skills that every employer require. These are the qualities and traits that make you successful in a
professional environment, no matter what type of company or business you work for, no matter whether
your job is corporate or creative.
Here is a list of the top 7 marketable skills that employers are actively looking for in potential new hires:
1) Excellent written and verbal communication skills. Being able to express yourself articulately is
essential in the corporate world (and in every aspect of life!)
2) Able to build strong relationships. Companies want to hire people who get along well with other
people. Show that you're a friendly person who has great interpersonal skills who enjoys being part ofa team and contributing to group efforts.
3) Great work ethic. Employers want to hire people who will work long hours if necessary, put in extra
time, and not complain. They want candidates with integrity and who take pride in their work. What they
don't want are candidates who are simply looking to work 9-5 without any flexibility.
4) Computer-savvy. In this day and age you've got to know how to use a computer if you want to
succeed in business. Put yourself a step ahead of the competition by creating a list on your resume of allthe computer programs you're comfortable with and use regularly.
5) Problem-solving abilities. No job is without its bumps in the road. Employers want to know that you
will be able to handle whatever comes your way with grace under pressure, and that you are capable ofdealing with difficulty on your own if necessary.
6) Creativity. Employers want employees who can offer creative solutions to common problems. Beingable to think outside the box is a huge plus, because it will help the company get ahead of itscompetition. Creativity can involve ingenious solution to save money, an artistic flair, or anything elsethat makes you stand out as unique. · ·
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7) Punctuality. Time is money, and being on time shows respect for others. Lateness (especially to
interviews) is something no employer wants, and it may be the cause of an immediate rejection, no
matter how great your other qualities are. The employer won't want to take a chance on an employee
who may keep the client waiting!
Now that you know what's important to employers, make a point of either listing them on your resume
or writing them up as part of your cover letter so that employers will know you actually possess them!
All you have to do is turn each skill into a bullet point.
Marketable Skill Experience
Ken Anczerewicz is an author and publisher devoted to providing time & money saving resources designed to help career &
job seekers of all ages achieve their financial goals
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Elevator Speech Worksheet
Complete the following sections of the worksheet. Use your assessments
to help you brainstorm ideas.
Skills and Ideas:
Phrases, Goals and Accomplishments
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My Elevator/Introduction Speech
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Taking Care of
Yourself
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Personal Wellbeing Plan
Name:.......
DOB:..........
Address:
NHS No:
What are the changes that you notice in yourself when you are feeling stressed or unwell? Hint: You may notice changes to your appetite, sleep, thought patterns, communication, energy levels, level of engagement with services, temper, emotions,etc. …………………………………………………………..
What can you do to help yourself through this period?..........................................................................................
© www.essentiallifeskills.org [email protected]
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Who makes up your support network?........................................................................................................................... Hint: Include family, friends, work colleagues, tutors, doctor/s, nurses, social workers, counsellors, keyworker/linkworker, church/faith organisation, clubs/societies, internet communities, etc.
What help would you like others to provide?................................................................................................................
Name/Group of people…………………………………………
Support I would find helpful……………………………….
© www.essentiallifeskills.org [email protected]
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Who would you like to share this plan with?.................................................................................................................
Signature:....
Date completed:.....
© www.essentiallifeskills.org [email protected]
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Job Application
Support
Materials
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HIGH SCHOOL STUDENT RESUME WORKSHEET Use the resume worksheet to brainstorm and organize information for your resume.
IDENTIFYING INFORMATION
Name:__________________________________________________________________
Current Address:__________________________________________________________
City:_____________________________ State:______________ ZIP:________
Home Phone:______________________ Work (or Cell) Phone:____________________
Email Address:___________________________________________________________
CAREER OBJECTIVE A good career objective is essential. It should serve as the focal point of your resume, indicating what sort of job you are seeking, and what experience/skills you have to offer. It should be broad enough to cover any suitable employment, yet specific enough to indicate that you have a specific position in mind. You can change your career objective depending upon the job you are applying for. See the sample resumes for ideas. Some questions you may want to answer are:
• What kind of employment do you want? Internship, coop, full-time, part-time• What type of position do you want? Customer services, sales etc.• Is there a particular industry you want to work in? retail, hospitality, healthcare etc.
Which objective style do you want on your resume?
Formula 1: Focus on the kind of position you want. Example: Seeking a full-time position as an Administrative Assistant.
Seeking a position as a _________________.
Formula 2: Focus on the field or industry in which you are interested in working. Example: Seeking an entry-level position in the Healthcare field.
Seeking a position in the ________________ field.
Formula 3: Focus on your skills/abilities. Example: Seeking a position that will utilize my communication, data-entry skills, and my strong work ethic.
Seeking a position that will utilize my ________________, _________________, and ____________________ skills.
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Below are a few example phrases you could use for each section.
Position: This describes the level position or the type of work you are seeking.
Entry Level A Specific Title (Warehouse Associate) Internship The name of a field (Administrative) First, Second, or Third Shift Professional Part-Time
Field: This describes the career field, industry or department you are seeking.
Accounting Human Resources Administrative Information Technology Culinary Arts Manufacturing Customer Service Marketing Educational Mechanical Engineering Medical Food Service Sales Financial Truck Driving Health and Beauty Warehouse/Industrial Healthcare Welding
Skills/Experience: These are your most outstanding strengths and abilities. These can also be used in your Summary of Qualifications. See the Skills Identification Checklist for help in identifying your unique and special skills.
Data Entry Work Ethic Computer Skills Problem Solving Ability Organizational Ability Leadership Ability Financial Knowledge Proven Success Record Public Speaking Ability Certifications Accuracy Specific Educational Background Innovative Ideas Results Oriented Logical Thinking Ability Planning Skills Self-Starter Specific Trade Skills Excellent Attendance Record Creativity Follows Instructions Ability to Learn Quickly Maturity Dependability People Skills Communication Skills Enthusiasm Persistence Observant
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EDUCATIONAL BACKGROUND As a high school student, you will list the name of your high school and expected date of graduation on your resume. Generally, once you begin college or technical school, you can omit your high school information because it is assumed you have completed high school or obtained your GED. If you have taken, or are taking, college-level courses or vocational/technical training, you can list that first.
Name of school:_____________________________________________________________________
City and State of school:_______________________________________________________________
Expected Graduation Date:___________________________________ _________________________
GPA (if above a 3.0) optional:__________________________________________________________
PART-TIME EMPLOYMENT & SUMMER JOBS As a student you probably do not have much experience directly related to your career objective. That’s okay! You may have held part-time or summer jobs, and believe it or not, through those experiences you have developed valuable transferable skills that employers like to see in applicants. It also shows that you have held a job for a certain amount of time, demonstrating your work ethic and ability to manage your time between school and work.
The top skills and qualities of the perfect candidate are: Communication Skills (verbal & written) Honesty/Integrity Interpersonal Skills Motivation/Initiative Strong Work Ethic Teamwork Skills Analytical Skills Flexibility/Adaptability
Source: Job Outlook 2004, National Association of Colleges and Employers
It can sometimes be challenging to describe these job tasks on your resume. When doing so, think about the top skills listed above and how you developed these skills through your part-time work.
EXPERIENCE When describing your responsibilities and accomplishments, try to highlight areas that are specifically relevant to the type of position you are seeking. Start each description with an action word (see list of action words on page 7).
Name and city/state of company:______________________________________________
Job Title:________________________________________________________________
Date From: (Mo/YR)________________ Date To: (Mo/YR):____________________
Description of responsibilities and accomplishments (Write your experiences in bullet statements):
• Example: Responsible for sorting 1,000 small packages each hour of operation.
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• ________________________________________________________________________
• ________________________________________________________________________
• ________________________________________________________________________
Name and city/state of company:______________________________________________
Job Title:________________________________________________________________
Date From: (Mo/YR)________________ Date To: (Mo/YR):____________________
Description of responsibilities and accomplishments (Write your experiences in bullet statements):
• ________________________________________________________________________
• ________________________________________________________________________
• ________________________________________________________________________
Name and city/state of company:______________________________________________
Job Title:________________________________________________________________
Date From: (Mo/YR)________________ Date To: (Mo/YR):____________________
Description of responsibilities and accomplishments (Write your experiences in bullet statements):
• ________________________________________________________________________
• ________________________________________________________________________
• ________________________________________________________________________
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ACTION WORDS Use action words to describe your experience and accomplishments. You should use present tense (i.e. “manage” or “collaborate”) when describing tasks that you are still doing. Use past tense (i.e. “managed” or “collaborated”) when describing tasks that you are no longer doing.
• achieved• acquired• adapted• addressed• administered• analyzed• anticipated• assembled• assisted• audited• budgeted• calculated• centralized• changed• collaborated• composed• condensed• conducted• constructed• contracted• converted• coordinated• created• cultivated• demonstrated• designed• developed• devised• discovered• doubled
• drafted• edited• eliminated• enforced• established• evaluated• expanded• explained• forecasted• formed• founded• generated• guided• hired• implemented• improved• informed• insured• interpreted• interviewed• launched• maintained• managed• marketed• minimized• motivated• negotiated• obtained• operated• organized
• originated• oversaw• performed• planned• prevented• produced• programmed• promoted• provided• publicized• published• recruited• reorganized• reported• researched• resolved• reviewed• selected• separated• set up• simplified• solved• surveyed• staffed• supervise• taught• tested• trained• used
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OTHER INFORMATION Merit Scholarships, awards, honors, achievements (include dates) and languages you are fluent in. Example: Honor Roll, Fall 2002 & Spring 2003; Fluent in Spanish, Perfect Attendance Award
2003,
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
Co-curricular activities (sports, clubs, volunteer activities, etc.) List full name of organization, include dates, and include offices/positions you have held if applicable.
Example: Norton’s Suburban Hospital, Volunteer, Summer 2003
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
Computer skills
Example: Proficient in Microsoft Office, including Word, Excel, and Powerpoint
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
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RESUME WRITING TIPS • Pay careful attention to spelling, punctuation, grammar, and style.
• Proofread your resume carefully. Also, have several other people proof read your resume.
• Organize information in a logical fashion. The Resume Worksheet can help you with your
organization of material.
• Keep descriptions clear and to the point – try to stay under 12 words.
• As an associate or bachelor degree holder, you will most likely only need a one-page resume.
• Use a simple and easy to read font. We suggest Times New Roman or Arial.
• Use a good quality white or off-white bond paper.
• Include as much work experience as possible – even if it does not obviously relate to the job
you are seeking. Any job has transferable skills (i.e. computer skills, writing, speaking, etc.)
• Tailor your information to the job you are seeking.
• Be honest – don’t exaggerate.
• Be specific and give examples. Provide numbers (i.e. # of people supervised, amount of your
operating budget, etc.) whenever possible.
• Use simple, everyday language.
• Include dates whenever appropriate (i.e. dates of employment, activities, etc.)
• Write out what acronyms stand for because an employer may not know what they mean.
Log on to CREW’s website at www.crew.cc for additional resume and job correspondence
assistance.
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REFERENCES It is fine to write “Reference available upon request” (see sample resume). However, you need to be prepared to present references in the event an employer requests this information. You should prepare an extra sheet of the same high-quality paper as your resume to be used as your reference page. You should be sure to put your contact information at the top of the page, preferably using the same header as is on your resume (see example). When thinking of references, consider supervisors you have worked for and professors that you know in your discipline. Do not list friends or family as your reference. Remember, you must ask someone to serve as a reference before you can list him/her as one. Use this opportunity to network. Let your reference know that you are looking for a position, the kind of position you are looking for, and ask if they have ideas on how to find one. Also, provide your reference with a copy of your resume so that he/she can speak about your qualifications when asked.
Name:____________________________ Title:_______________________________________
Company/Institution:________________________Dept.:______________________________
E-mail:___________________________________ Phone:______________________________
Name:____________________________ Title:_______________________________________
Company/Institution:________________________Dept.:_______________________________
E-mail:___________________________________ Phone:______________________________
Name:____________________________ Title:_______________________________________
Company/Institution:________________________Dept.:______________________________
E-mail:___________________________________ Phone:_____________________________
35
SAMPLE REFERENCE PAGE
Jane Sassaby P.O Box 111
Louisville, KY 40212 (502) 555-5555
Professional References
Dr. Boss Woman Chairman and Professor University of Louisville
Music Department [email protected]
(502) 234-5678
Mr. Boss Man Supervisor
United Parcel Service HUB 2000
[email protected] (502) 456-7890
Mr. Music Man Owner/Internship Supervisor
Musical Delights [email protected]
(502) 999-9999
36
SAMPLE RESUME 1 Kathy McBeel
2100 McIntyre Dr. Shepherdsville, KY 40165
OBJECTIVE An administrative assistant position in the social service field using my data-entry skills, organizational ability, and strong work ethic.
EDUCATION Smart High School Louisville, KY Graduation Date: May 2005 GPA: 3.6/4.0
COMPUTER SKILLS Microsoft Office (Word, Excel, Access, Publisher, PowerPoint) Microsoft Outlook Internet Explorer
EXPERIENCE Ride Attendant April 2003 to Present Six Flags Kentucky Kingdom Louisville, KY
• Direct patrons of amusement park in getting on and off riding device.• Maintain order among patrons waiting to ride device.• Fasten patrons' safety belts and bars to prevent injuries during ride.• Assist children and elderly patrons from ride.• Collect tickets and cash fares.
Server/Hostess January 2001- January 2003 Applebee’s Restaurant Louisville, KY
• Greeted guests, and escorted them to designated table• Described menu specials, took orders, and delivered meals in a timely manner• Assisted fellow servers in delivering orders to their tables, putting customer service first• Trained new servers on restaurant policies and procedures
HONORS AND ACTIVITIES Honor Roll 2001-Present Students Against Destructive Decisions, Member 2003-Present Co-Ed Y, President 2004- Present Senior Varsity Women’s Basketball Team 2003-Present Junior Varsity Women’s Basketball Team 2002-2003
REFERENCES Available upon Request
37
SAMPLE RESUME 2
Jane Sassaby P.O Box 111
Louisville, KY 40212 (502) 555-5555
OBJECTIVE To obtain an internship or part-time position in the banking industry utilizing my educational preparation in accounting
EDUCATION Advanced High School, Louisville, KY Graduation Date: May 2006
GPA: 3.5
EXPERIENCE Cashier (9/03-Present) McDonald's Louisville, KY • Key in customer orders into register and prepare food tray or takeout bags accordingly.• Serve cold drinks, using drink-dispensing machine, and frozen milk drinks and desserts,
using milkshake or frozen custard machine.• Press lids onto beverages and place beverages on serving tray or in takeout container.• Demonstrated a positive attitude while processing customer cash and credit transactions.• Maintain a clean and orderly eating and serving area.
Sales Associate (5/01-6/03) Stein Mart Louisville, KY
• Assisted in the smooth and profitable operation of specialty clothing and home décor shop.• Generated sales and maintained positive image among clients.• Designed and constructed store displays.
COMPUTER PROFICIENCIES Microsoft Word, Excel, PowerPoint, FrontPage, and Adobe Photoshop
HONORS AND ACTIVITIES SADD President, 2004-Present Dance Team, 2003-Present Marching Band, 2003- Present Norton Hospital Volunteer, 2004- Present Honor Roll, 2003-2004
REFERENCES
Available upon request
38
SAMPLE RESUME 3
BRENT ADAMS 2522 James Dean Dr. ● Covington, KY 41017 ● 859-555-5555 ● [email protected]
Objective: Seeking an entry level customer service position.
Summary:• Precise and accurate worker with background demonstrating pride in
performance and successful work accomplishment.• Strong problem solving, organizational and communicative skills, paying
particular attention to detail.• Welcome new challenges, quickly learning new skills and procedures with
excellent memory retention.
Education: Smith High School Louisville, KY Graduation Date: May 2005
Experience: Babysitter Louisville, KY Various Private Homes May 2000 to Present
• Attend children in a private home.• Observe and monitor play activities and entertain children by reading• Prepare and serve meals and baby formulas.• Sterilize bottles and other equipment used for feeding infants.• Dress and assist children in dressing and bathing.• Accompany children on walks and other outings.
Skyline Chili Restaurant Louisville, KY Waiter August 2003 to Present
• Served food to restaurant guests at counters and tables where food servicewas informal.
• Presented menu, answered questions and made suggestions regarding foodand service.
• Wrote orders on checks, totaled bills and accepted payments.• Ladled chili, tossed salads, portioned pies and desserts, and brewed coffee.• Cleared and reset counters and tables.• Assisted manager in opening and closing procedures, including cleaning
store and preparing chopped vegetables for salads.
Subway Louisville, KY Sandwich Artist May 2001 to August 2002
• Sliced cold meats and cheese by hand and machine.• Prepared sandwiches to individual order of customers.• Prepared garnishes for sandwiches, such as sliced tomatoes and pickles.• Maintained cleanliness of restaurant by sweeping and mopping floor and
disinfecting utensils.
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Resume Action Verbs
Communication Skills Creative Skills Capitalized Represented Originated Addressed Accentuated Closed Resolved Overhauled Advertising Acted Computed Served Oversaw Amplified Adapted Corrected Simplified Planned Arranged Articulated Determined Staffed Plotted Authored Combined Estimated Supplied Predicted
Bridged Composed Managed Supported Presided Broadened Customized Marketed Volunteered Prioritized Canvassed Described Measured Produced Cautioned Diagramed Planned Management Skills Qualified Challenged Displayed Prepared Achieved Recommended Clarified Designed Programmed Acquired Recognized Collaborated Developed Projected Administered Reviewed Composed Directed Reconciled Analyzed Scheduled Considered Drew Reduced Anticipated Secured Consulted Entertained Researched Appointed Selected Contacted Established Sold Approved Streamlined Conveyed Exhibited Solicited Assigned Stimulated Convinced Fashioned Authorized Strengthened Counseled Formulated Helping Skills Awarded Supervised Corresponded Founded Accompanied Blocked Terminated Defined Generated Adapted Certified Directed Illustrated Adjusted Chaired Organizational Skills Discussed Initiated Advised Changed Administered Drafted Instituted Advocated Charted Adopted Edited Integrated Aided Contracted Advanced Enlisted Introduced Amended Controlled Allotted Explained Invented Applied Converted Arranged Expressed Modeled Arranged Coordinated Assessed Framed Modified Assessed Decided Blended Forged Originated Assisted Decreased Catalogued Formulated Performed Attended Delegated Categorized Incorporated Photographed Coached Designated Centralized Influenced Pioneered Collaborated Developed Classified Informed Planned Contributed Eliminated Collected Interacted Played Cooperated Enforced Compiled Involved Recorded Counseled Enhanced Consolidated Marketed Remodeled Demonstrated Established Corrected Mediated Revamped Diagnosed Executed Corresponded Negotiated Revised Educated Expanded Distributed Observed Shaped Enabled Finalized Earned Outlined Solved Encouraged Generated Executed Presented Ensured Handled Filed Promoted Financial Skills Expedited Headed Forged
Proposed Administered Facilitated Hired Formalized Publicized Adjusted Familiarized Hosted Generated Questioned Allocated Furthered Incorporated Inspected Recruited Analyzed Guided Increased Lobbied Reviewed Appraised Helped Initiated Maintained Scrutinized Assessed Partnered Instituted Mapped Solicited Audited Prepared Led Monitored Spoke Balanced Prevented Managed Operated Summarized Bought Provided Merged Organized Synthesized Budgeted Referred Navigated Prepared Wrote Calculated Rehabilitated Organized Processed
40
Proved Teaching Skills Regulated
Purchased Adapted Remodel Recorded Advised Repaired Registered Coached Restored Reorganized Communicated Serviced Responded Conducted Specialized Reviewed Coordinated Specified Settled Critiqued Standardized Scheduled Cultivated Studied Screened Developed Upgraded Sought Devoted Utilized Submitted Evaluated Supplied Explained Standardized Facilitated Systemized Focused Targeted Fostered Updated Graded Verified Guided
Individualized Research Skills Informed Analyzed Inspired Cited Instilled Classified Instructed Co-authored Interacted Collected Mentored Compiled Motivated Conducted Persuaded Critiqued simulated Detected Taught Diagnosed Tested Discovered Trained Dissected Translated Evaluated Transmitted Examined Tutored Executed Experimented Technical Skills (Applied) Explored Assembled Formulated Built Gathered Conserved Innovated Constructed Inspected Converted Invented Designed Investigated Determined Located Developed Measured Engineered Researched Enhanced Reviewed Fabricated Solved Implemented
Studied Improved Summarized Inspected Surveyed Installed Systemized Overhauled Tested Programmed
41
I have no preference.
Mon. Tues. Wed. Thurs. Fri. Sat. Sun.
Yes No Yes No
Yes No
PLEASE NOTE: It is important that you complete all parts of the application. If your application is incomplete or does not clearly show the experience and/or training required, your application may not be accepted. If you have no information to enter in a section, please write N/A.
Name and Address
Job Type
Name (First, MI, Last)
Telephone
If under 18, please list age
Social Security Number
If Yes, please explain:
Have you had any accidents during the past three years? How many?
Alternate Phone
Mailing Address
City, State, and Zip Code
Have you ever been employed by this organization in the past?I certify that I am a U.S. citizen, permanent resident, or a foreign national with authorization to work in the United States.
Have you ever been convicted of, or entered a plea of guilty, no contest, or had a withheld judgment to a felony?
Days/hours available to work
How many hours can you work weekly? Full‐time job Part‐time job Full‐ or Part‐time
Additional Information
Have you had any moving violations during the past three years?
Do you have a driverʹs license? Yes No Driverʹs license number
How many?
Date available to begin
SAMPLE JOB APPLICATION
Issued in what state?
I am seeking a:Can you work nights?
page 1 of 4
42
Years Completed
MajorDegree or Diploma
Yes No
Yes No
Military
High School
Location (mailing address)
Education
College or Business/Trade School
School
Have you even been in the Armed Forces?
Are you now a member of the National Guard?
Date entered
Discharge date
Specialty
page 2 of 4
43
Hrs/week
Hrs/week
Work ExperiencePlease list ALL work experience beginning with your most recent job held. Attach additional sheets if necessary.
Phone number
Name of last supervisor
Your last job title
May we contact this employer? Yes No
Phone number Your last job title
Reason for leaving (be specific)
List the jobs you held, duties performed, skills used or learned, advancements or promotions while you worked at this company.
Reason for leaving (be specific)
List the jobs you held, duties performed, skills used or learned, advancements or promotions while you worked at this company.
May we contact this employer? Yes NoCompany Name of last supervisor
Company
Final Salary
Address Start Date Starting Salary
City, State, and Zip Code End Date
City, State, and Zip Code
Start Date
End Date
Starting Salary
Final Salary
Address
page 3 of 4
44
Hrs/week
ReferencesPlease include name, phone number, and circumstances of your acquaintance. Exclude relatives and former employers.
I certify that all answers and statements on this application are true and complete to the best of my knowledge. I understand that, should this application contain any false or misleading information, my application may be rejected or my employment with this company terminated.
Your last job title
Reason for leaving (be specific)
List the jobs you held, duties performed, skills used or learned, advancements or promotions while you worked at this company.
Company Name of last supervisor
1.
May we contact this employer? Yes No
Address Start Date Starting Salary
City, State, and Zip Code End Date Final Salary
Phone number
2.
3.
4.
DateSignature
Work Experience (continued)
page 4 of 4
45
Job Search Log
Company Name___________________________________________________
Position Applied For___________________________
Contact Name: Telephone Number:
Email: Address:
Position located in:
Date Description of Employer Contact Outcome and Notes
Initial Contact
Follow-up
Interview
Interview
Thank you letter/email
Follow-up
Notes:
46
Job Search Log
Company Name___________________________________________________
Position Applied For___________________________
Contact Name: Telephone Number:
Email: Address:
Position located in:
Date Description of Employer Contact Outcome and Notes
Initial Contact
Follow-up
Interview
Interview
Thank you letter/email
Follow-up
Notes:
47
Job Search Log
Company Name___________________________________________________
Position Applied For___________________________
Contact Name: Telephone Number:
Email: Address:
Position located in:
Date Description of Employer Contact Outcome and Notes
Initial Contact
Follow-up
Interview
Interview
Thank you letter/email
Follow-up
Notes:
48
Job Search Log
Company Name___________________________________________________
Position Applied For___________________________
Contact Name: Telephone Number:
Email: Address:
Position located in:
Date Description of Employer Contact Outcome and Notes
Initial Contact
Follow-up
Interview
Interview
Thank you letter/email
Follow-up
Notes:
49