| Date post: | 22-Jan-2018 |
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Recruiting & HR |
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ACTIVITY AS A SURROGATE FOR RESULTS
Lynn A. Isabella Associate Professor, Darden Business School
University of Virginia
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UNIVERSITY OF VIRGINIA
Where students and faculty live and work together in learning
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DARDEN SCHOOL OF BUSINESS
Share UVA’s philosophy of interactive learning
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ABOUT LYNN
• Schooling in Boston (Tufts, Harvard, Boston University) • Mathematics, Education, Organizational Behavior • B.S., Ed.M., M.B.A. and D.B.A.
• First academic position at Southern Methodist U in Dallas
• At Darden since 1990
• Areas of expertise – leadership, change and team building
• Areas of research interest – middle managers as translators
• Wear many hats – ExecMBA, EE, Private Consultancy, Executive Coach Copyright 2018
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WHO IS JOINING US TODAY?
Where are you calling from?
What companies are with us today?
What positions are represented?
Take a moment and type in chat
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MY DEFINING MOMENT….
• Grew up in Schenectady NY in a medical family
• Majored in Math because it was easy
• But an internship at MIT on Apollo 11 taught me my future was not in math or computers
• My future was on the people side of where folks spent most of their time
• What I am most passionate about is helping people be at their leadership best
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TODAY’S OBJECTIVE
• Share ideas I am passionate about
• In a manner that reflects Darden’s traditions and approach to learning
• With the goal of sparking new ideas, generating a different perspective or simply raising up your resident knowledge
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WHAT IS YOUR TYPICAL DAY? (SUBMIT ANSWERS IN THE CHAT)
It most likely parallels (and more) what I’ve learned from others. Does this look familiar?
• Lots of meetings – scheduled and pop-ups?
• Surprises and last minute “crises”?
• Requests for information/data needed yesterday?
• Phone call/email requests for folks wanting something?
• Scheduled lunch meetings, drinks?
• Say to yourself - “If I can just get through today…..”
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If you agree, why are we so busy but not accomplishing
what we want?
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THE SHORT ANSWER: We never balance activity with
the opportunities to learn
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• Chaotic
• Stressful
• Emotional
• High risk
• Dangerous
• Unpredictable
• Lots of unknowns
• Physically demanding – hot, smokey
• Quick decisions on limited information required
• Firefighters follow chain of command
• Established protocols
• Firefighters work in teams, teamwork high
METAPHOR OF TWO WORLDS Fire Grounds
What’s it like on the Fire Grounds?
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• Organized and calm
• “Family like” – firefighters do everything one does when they live together – cook, clean, watch TV, exercise, talk
• Do maintenance
• Practice and rehearse – learn new fire fighting techniques, review procedures
• Conduct After Action reviews – no blame, no hierarchy
RESULT = Relationships and trust
METAPHOR OF TWO WORLDS Fire House
What’s it like in the fire house? Copyright 2018
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THEY ARE OPPOSITE SIDES OF THE SAME COIN
PERFORMING LEARNING
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You cannot be effective on the fire grounds unless you spend
time in the fire house
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• Often not valued • Too much time • Don’t see results • Don’t know how
• It’s exciting and challenging • It’s what we are trained for • It’s what we are paid for • We get RESULTS – visible,
tangible things to point to
WHY MORE FIRE GROUNDS THAN FIRE HOUSE?
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1. Knowing your own firehouse - What and where are the opportunities to think, gain perspectives, learn new skills, make
connections, get to know others, learn about them?
2. Creating more firehouse time for yourself - What small efforts can you do to establish more time to be in the fire house?
- What activities are already in place that you can build upon?
3. Coaching your executives/organizational leaders to create more FH time for the people who work for them
CHANGING THE BALANCE MEANS
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YOU ARE THE CONNECTION
As coach As teacher
As translator Copyright 2018
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• We understand the importance of and pressures created on the Fire Grounds
• We partner to identify and provide the optimal learning experiences for managers and executives to achieve deep learning in the Fire House
• We help you, as learning professionals, to energize your roles as teachers, coaches and translators
AT DARDEN EXECUTIVE EDUCATION, WE ARE ALL ABOUT THE “FIRE HOUSE”
Copyright 2018 – Do not use or reproduce any material contained within this presentation without the author’s written permission.
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DISCOVER MORE FIRE HOUSE OPPORTUNITIES FOR YOUR
LEADERS
darden.edu/executive-education [email protected]
Copyright 2018
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