SOUTH COAST REGISTER - Wednesday, December 5, 2012 - 27southcoastregister.com.au

Happy one year anniversary IT all started one year ago, whenco-owners Julie Preston andLeonie Clay threw open thedoors to a brand new travelventure.

Little did they know it wouldchange the face of travel for theNowra community.

With a string of successes overthe last 12 months, includingwinning three major awards,Julie and Leonie felt it was onlyright and proper to make a songand dance about their new travelagency, Travelscene Nowra’s firstbirthday.

“We want to thank the Nowracommunity for their continuedsupport during this year ofsuccessful business. Let’scelebrate in style!” Julie said.

Travelscene Nowra has alsoexpanded, from three staffmembers to five in the past year.

Welcome Meryl Sanchez andHelen Chilton to the team.

“Not only have we expanded,we also continue to travel theworld – it’s our favourite pastime.Learning about and exploringcities and countries means thatwe can pass on our knowledgeand passion for travel to ourcustomers,” Leonie said.

“In the last 12 months alone,we’ve been to Malaysia,Thailand, Singapore, Hawaii,Broome, Hong Kong, SantaMonica, Mexico (cruise) CentralAustralia, Club Med Bintan, Bali,Alice Springs, Los Angeles,Tasmania, Ayers Rock and aEurope river cruise.”

So what’s the secret to their

success? Julie said hands down it had

been maintaining an absolutecommitment to building personalrelationships and surpassingclients’ expectations.

“Julie and I have been in thetravel industry for more than 50years combined, and the travelsector has changed incrediblyfrom, 20, 10, even five years ago.Keeping on top of trends, andbeing problem solvers is vital toensuring happy customers, andbusiness success,” Leonie said.

“Our attention to detail andour personal commitment tolook after clients and provide thehighest level of service availablehas been the winning formula.We constantly review what weoffer, from packages, to flights,accommodation, products andservices – to spice it up and keepit interesting for our customers.

“We have always believed inthe importance of treating everyclient’s travel plans as if theywere our own. We also knowthat one size does not fit all sowe take the time to tailor-makeeach and every trip to suit ourclient. It really is travel createdfor you.

“We’re locals at heart and arethrilled to be able to help theNowra community achieve theirtravel dreams every day. Nomatter where you want to go orwhat you want to do, chances areour consultants have been there,and are ready and waiting tohelp you on your nextadventure!”

TOP JOB: Leonie and Julie accept theawards at the Travelscene AmericanExpress conference in Santa Monica.

EXCITED: Leonie and Julie leave theawards with their trophy.

Winners are grinners DID you know that this yearalone, Travelscene Nowra haswon three awards? Yes three!The 2012 Office of the YearAward; 2012 State QuantumAward for NSW; and 2012 RisingStar of the Year Award.

This means that you have thebest of the best in travelspecialists in the country, right atyour doorstep! So how did it allhappen?

When joining the TravelsceneAmerican Express network oneyear ago, Julie and Leonie set agoal: to win the Travelscene

American Express Office of theYear Award at the network’s2012 Owners ManagersConference.

With an incredible amount ofhard work, dedication – andsupport from the Nowracommunity – they did it.

Travelscene Nowra won the2012 Office of the Year Award,which was presented to them at anationwide Travelscene AmericanExpress conference in SantaMonica, California.

They were singled out for theirincredible achievements in

business, customer relations,innovation, and their dedicationto the Nowra community and thetravel industry.

But it didn’t end there.Travelscene Nowra swept up twomore trophies: the 2012 NSWState Quantum Award and the2012 Rising Star of the YearAward, presented to consultantMaree Wright earlier in the yearat the Travelscene AmericanExpress National ConsultantsConference in Alice Springs.

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