An Introduction to AggrekoVersion 6 05/11

• Aggreko is the world leader in the supply of temporary power and temperature

control solutions to companies around the world.

• We have approximately 3,800 highly skilled and experienced permanent

employees operating from over 148 locations based in over 34 countries

• In 2010, we served customers in over 100 countries using over £1,660m (Euros

€1.9bn) of rental fleet

– In 2010, revenues of approximately £1.2bn (Euros €1.4bn) and operating

profit of £317m (Euros €371m)

• Aggreko plc is listed on the London Stock Exchange (AGK.L), is a member of

the FTSE-100 index, and headquartered in Scotland

• A truly global company with revenue that is relatively evenly split between North

America, Europe and the rest of the world.

Truly a world leader

• Customers have confidence in us

– We are used to supporting customers who depend on us to keep their businesses

operational

– The equipment and services we provide are often mission-critical

– Approximately a quarter of our business is as an emergency response

• Being the biggest in the world means that we have more fleet, more people and

more know-how to support our customers

• We design and build much of our own equipment

– Perfectly adapted to the demands of our business

• Outstanding levels of customer and employee satisfaction verified and

monitored by independent third parties

• We invest heavily in technology to leverage our global knowledge at the local

level

– Identifying the right solution quickly is a key skill

– “Somebody, somewhere in our global organisation has handled a similar customer

issue before”

Aggreko – inspiring confidence in our customers

16 service centres

The 5 Hub locations are:

•Doncaster

•Sutton

•Bristol

•Dumbarton

•Portlaoise

Logistics team based on site, to

organise the transport to and from

sites.

Aggreko service support

UK Tel: 08458 24 7 365

Northern Ireland Tel: +00 353 57 86 63233

Southern Ireland Tel: 1890 200 400

24 Hour operation

365 days per year

Offering:

• Operational support

• Sales / Technical support

• Logistics support

• Fuel management services

• Contract administration

• Invoicing services

UK and Ireland National Rental Centres

Aggreko service support

Company support

• Global business supported by Aggreko

Design & Manufacturing

• Most products built within UK at our

manufacturing facilities in Scotland

• Readily accessibility to spares.

• Our products: Confident training

• Combined service team of 112 service

engineers with broad range of skills

Service engineer capability

– Certified power engineers

– Project management

– On-site support

– Turnkey operation

– Synchronising with the grid supply

Sales support

– Sales Engineer (Local sales)

– Area Sales Manager

– National Rental Centre Contact

– National Accounts contact

Typical local service support structure

• Industrial– Process augmentation for an Oil refinery (Texas)

– Base-load power to a gold mine (Mongolia)

• Military Support– Utility power to bases in Afghanistan and Iraq

• Utilities– Base-load power in Kenya, Venezuela, Sri

Lanka, Greece, Spain, Indonesia, Pakistan

– Network maintenance support in France, UK and

USA

• Emergency Response– Grid transformer failure (UK)

– Hurricanes Katrina and Rita

• Events– Superbowl, USA

– FIFA World Cup, South Africa

– Olympics (Beijing, Vancouver)

– Asia games

• Environmental

– Base load power generation at -40C (Kyrgyzstan) and

+46C (Saudi Arabia)

– Super-silent requirements on film sets

– Extreme emissions requirements in Chile

• Scale

– 500,000 gallons of water cooling per minute to power

plant (USA)

– 700km gas pipeline pressure-test (Norway)

– 140 MW temporary power plant (Kenya)

– 10km ice-rink (Europe)

• Speed of deployment

– Aluminium smelter looses transformer (Africa)

– Total chiller failure in milk processing plant (UK)

– Cooling tower collapse (North America)

Mission Critical Technically challenging

Global reputation for succeeding where the task is;

• Power generation

– 13,500 silenced canopied or containerised generators; Over 5,900 MW capacity

– 15 kVA – 2000 KVA

– Full range of electrical distribution, cabling & accessories

– 1375 kVA gas generators

Small Medium Large

The world’s largest fleet gives customers the largest choice

– 15 to 100 kVA 50 Hz

– Trailer and Skid mounted

– 24 hr Bunded Fuel Tank

– Silenced

– Versatile power configurations

– 50 to 500 kVA 50 Hz

– Silenced

– Bunded Fuel Tank

– Robust and versatile

– Advanced Digital controls

– 500 to 2100 kVA 50 Hz

– Silenced

– Diesel and Gas fuel

– ISO shipping compatible

– Aggreko Gempac controls

– Aggreko SCADA

compatible

• Temperature Control

– 2,100 chillers; 950 MW of capacity

– 2,800 air conditioning and air handling units

– 1,800 heaters

– 150 cooling towers

Air conditioners Chillers Cooling Towers

The world’s largest fleet gives customers the largest choice

– 5 to 200 kW (2 to 60 ton)

– High static air supply

– Rental application specific

design

– 50 to 3500 kW (15 to 1000

ton)

– Modern Screw technology

– R134A non ODP refrigerant

– Low Temperature ability

down to -40C/F

– 1000 to 3500 kW (300 to

1000 tons)

– Modular expansion to

100000 tons plus

– Rental specific design

– Project management and

support services

Loadbanks• Reactive & Resistive set-up

• 600 kW – 6 MVA

• AC/DC

• 200 MVA fleet

• Sigma Data Acquisition and reporting package

Transformers• 2.5 MVA – 6 MVA

• 400 V – 25 kV

• Multi-tap sets

• Built in HV switchgear & protection

• Oil cooled

• Containerised

The world’s largest fleet gives customers the largest choice

Applications: 20 MW temporary power to major zinc mine

• Situation the customer faced– Wind farm next to zinc mine required connection to

the National grid

– Also new transformers needed replacing at mine

– Without 19 MW of power the mine would flood and

extraction of €1.5 million/ day of zinc and lead would stop

• Task that had to be done– Detailed planning of site requirements

– Co-ordination of work with local utility company and mine

• Action we took to sort the problem out– Aggreko provided 25 x 1250 kVA generators, 5 x 6.3 MVA transformers, a 6 MW loadbank,

electrical distribution equipment and 375,000 litres of fuel

– Equipment was transported in and commissioned to provide power for 5 continuous days

• Result for the customer– The mine shutdown, restarted and ran as normal on 20 MW of temporary Aggreko power,

with no loss of production

Applications: Utility support

• Situation the customer faced– The transformer failed at a sewage treatment works

– The existing back up generators failed

– Without power to the site it started to flood

• Task that had to be done– Get temporary power to the site as quickly as possible

to avoid a potential disaster

• Action we took to sort the problem out– We provided 4 x 125 kVA, 1 x 320 kVA, 1 x 1250kVA, 2.1 MVA transformer and fuel

tanks

– We set up the equipment dispersed around the site to provide power directly to critical

areas such as the control room and pumps

• Result for the customer– The sewage works were operational before the flood reached the nearby river

Applications: Utility support• Situation the customer faced

– The customer was a Scottish power company

– A 50 year old submarine cable supplying power from mainland

Scotland to Bressay Island had to be moved as the sea bed was

being dredged where the cable was laid.

– The 400 residents and the local fish-meal factory needed a

power supply while the cable was disconnected

• Task that had to be done– Get temporary power to homes on the island and to support the factory which consumes up to

70% of the island’s power

• Action we took to sort the problem out– We supplied transport, ferries and cranes to set up the equipment and cabling to supply the

entire island

– We provided 11 kV high voltage to the island, taking into account the fluctuating load demand of

the factory. Fuel Management was included for 10,000 litres per day

• Result for the customer– The island continued functioning as usual and the new submarine cable was installed without a

problem

• Situation the customer faced– The customer was a steel processor in Sheffield, UK

– The floods of 2007 destroyed the cooling tower causing

other parts of the plant to explode

• Task that had to be done– A temporary cooling tower was required to get production up

and running

• Action we took to sort the problem out– We supplied and installed a 900 kW rental cooling system made up of a 600 kW chiller

and a 300 kW chiller and provided a 800 kVA generator to power the equipment

• Result for the customer– Downtime was kept to a minimum, reducing loss of profit and revenue

– The plant’s customers were kept happy and no business was lost

Applications: Industrial

• Situation the customer faced– The customer was a chemical plant on Teeside, UK

– Shut-down was required by law for preventative maintenance

and servicing work

• Task that had to be done– Power was needed to supply the temporary village set up for the

maintenance workers

• Action we took to sort the problem out– We supplied 2x350 kVA generators to power the 72 cabins

• Result for the customer– The shut-down was a success and maintenance was finished within the time frame so

that production could continue and profits were unaffected

Applications: Industrial

• Situation the customer faced

– The customer was a oil company looking to increase its commercial oil

supplies. It was building an accommodation platform in the UK, which was

then going to be shipped to Qatar to be bolted onto an existing platform

• Task that had to be done– Provide a reliable source of power during the build and then modify

equipment for it to be taken on the platform while it was being moved

• Action we took to sort the problem out

– We supplied a 500 kVA generator and a loadbank, which sat on the dock to provide power to all

the new equipment as it was being thoroughly tested

– We supplied a 800 kVA generator and 2 x 14000 ltr fuel tanks, which were located on top of the

1,700 tonne platform as it sailed by barge to Qatar

– The fuel tanks had to be bottom fed

– We placed a heat detector within the generator on the platform

• Result for the customer

– The project ran smoothly and was successfully handed over to the Aggreko international team in

Qatar for the commissioning stages

Applications: Petrochemical, oil & gas

• Situation the customer faced

– The customer was an offshore oil company based in the North Sea.

– An engine fire on one of their rigs stopped production completely

• Task that had to be done– Provide a reliable supply of power to the rig so that operations could

continue

• Action we took to sort the problem out

– We supplied 2x 1250 kVA generators

– To save valuable deck space, we changed the alternators to specialist 600/690V, which

removed the need for a separate TX transformer

• Result for the customer

– Production on the oil rig could commence with minimum disruption

– Success has lead to further projects with the company

Applications: Petrochemical, oil & gas

• Situation the customer faced– The customer was the world’s premier aerospace event –

Farnborough air show

– More than 1,200 global companies exhibit at the show

– It is broadcast across the world

• Task that had to be done– Provide a reliable source of power for the show including the broadcasting facilities,

concessions and big screens

– Ensure the equipment was installed without intruding on the show

• Action we took to sort the problem out– We provided 15 MVA of power and 120,000 litres of fuel management

– We set up watchkeep staff around the clock

• Result for the customer– The event ran smoothly with no loss of power at any point during the week long event

Applications: Films and events

• Situation the customer faced– The customer was an events organiser in Dublin, Ireland

– They were setting up a temporary ice rink for the Christmas

period and needed power and chillers

• Task that had to be done– To preserve the quality of the ice, a chiller operating at -12 degrees centigrade 24/7

was required

• Action we took to sort the problem out– We provided a 750 kW chiller which was powered by a 200 kVA twinpack

– We also provided 2 x 400 kVA generators to power the themed market, café, viewing

area and reception area at the rink

• Result for the customer– The event ran smoothly throughout November, December and January with no

problems at all

Applications: Films and events

Applications: Telecommunications

• Situation the customer faced– Network Rail is implementing a new rail communications system

to improve performance and safety

• Task that had to be done– Network Rail is constructing more than 2,000 masts

– Each location needed power but in some situations the DNO couldn’t provide power,

there were areas which had wayleave issues or there was no existing track side source

• Action we took to sort the problem out– We supplied silenced canopied generators between 15 kVA and 45 kVA to recharge

the signal masts’ UPS and provide backup

• Result for the customer– Our national presence has meant Network Rail needs to only liaise with one supplier

for its temporary power needs, helping to make the project run smoothly

Applications: Military

• Situation the customer faced– Twice a year, the Royal Navy takes its vessels on sea trials to

prove they’re fit for purpose, which is necessary to achieve Lloyds

insurance accreditation

– The trial process involves simulating loss of power to the carrying ship

• Task that had to be done– a rescue operation is implemented with the generator kicking in to provide emergency

back-up power, allowing all equipment to continue to function

• Action we took to sort the problem out– We provided a 500 kVA generator, distribution board and cables to ensure the Navy had

a reliable source of power while out at sea on the trials

• Result for the customer– By providing quality and reliable back-up equipment, the Royal Navy now has full

confidence that in the event of power failure, the rescue mission can be completed

Applications: Shipping

• Situation the customer faced– A cargo ship was departing Belfast en route for South Africa

when inspections discovered that both the on board generator and

the back up generator were faulty

– If the problem was not solved the ship would have had a delayed

start resulting in fines and would have had to stop in France for repair

work delaying them further

• Task that had to be done– A temporary generator was required to supply power to the ship and due to maritime law a

back up generator was required also

• Action we took to sort the problem out– We supplied 800 kVA containerised unit and 100 metres of cable to supply the control room

with power

• Result for the customer– By working throughout the night Aggreko ensured that the ship departed on time and no

fines were received

| 24

• We have built a reputation for outstanding

customer service– 85% of our customers would recommend us to a friend *

– 90% of our customers were extremely/very satisfied **

• What our customer’s say (Taken from customer

satisfaction surveys)– “Aggreko have now and in the past provided us with excellent

service which we hope to be able to continue with in the

future.”

– “I don't know of any other sales person or company that I can

call at 11 PM at night and have a generator onsite by 10:00

AM the next morning.”

– “We can only say again many thanks to the whole team they

helped us keep our train service moving. And the greatest

testament to that was our customers never noticed”

– “Aggreko responded at a difficult time of the year ( 2 days

before Christmas and extreme weather conditions ) to provide

us with heat and power to thaw frozen pipe work, the service

was second to none, a site visit by an engineer to spec the

job, followed by a quote 1 hour later and next day delivery of

the equipment and installation.”

Outstanding reputation amongst our own customers

USAA 82%

Homebanc* 81%

Harley-Davidson 81%

Costco 79%

Amazon.com 73%

Chick-fill-A* 72%

eBay 71%

Vanguard 70%

SAS 66%

Apple 66%

Aggreko 60%

Intuit(TurboTax)* 58%

Cisco 57%

FedEx 56%

Southwest Airlines 51%

American Express 50%

Commerce Bank 50%

Dell 50%

Adobe 48%

Electronic Arts 48%

• All NPS statistics are based on Bain or Satmetrix surveys, with the exceptions of Intuit, Chick-fill-A and HomeBanc. For these firms, data was used that they provided.

Their data was gathered in a reasonable (but not perfectly equivalent) fashion. *Based on scoring of 8 or more on customer data received in 2010 **Based on scoring of 7

or more on customer data received in 2010.

Net Promoter Score