Date post: | 19-Aug-2015 |
Category: |
Marketing |
Upload: | melinda-belcher |
View: | 48 times |
Download: | 0 times |
PRESENTED BY
Karen Semone and Melinda Belcher, Directors of Content Strategy
An Interactive Overview November 13, 2014
Agile Content Strategy
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
Agenda
• What is Agile? • Defining Agile Content Strategy • Try it yourself • Q & A
2
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
Does this look familiar?
3
Research Content Audit/Gap Analysis
Develop a Site-wide
Content Plan
Gather and Create Content
Review with clients
(3 rounds)
Package and handoff to dev
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
What is Agile?
4
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
What is Agile?
5
Survival = Adaptation
“It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change.” – Charles Darwin
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
A quick metaphor: Waterfall
6
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
A quick metaphor: Agile
7
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
“We are uncovering better ways of developing software by doing it and helping other do it.
8
Through this work we have come to value:
Individuals and interactions over Processes and tools Working deliverables over Comprehensive documentation Customer collaboration over Contract negotiation Responding to change over Following a plan
That is, while there is value in the items on the right, we value the items on the left more.”
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL 9
Through this work we have come to value:
Individuals and interactions over Processes and tools Working deliverables over Comprehensive documentation Customer collaboration over Contract negotiation Responding to change over Following a plan
That is, while there is value in the items on the right, we value the items on the left more.
“But…content strategists LOVE these things!!!”
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL 10
Through this work we have come to value:
Individuals and interactions over Processes and tools Working deliverables over Comprehensive documentation Customer collaboration over Contract negotiation Responding to change over Following a plan
“…While there is value in the items on the right, we value the items on the left MORE.”
Or, in other words...
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
Defining Agile Content Strategy
14
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL 15
Content Strategy The planning of effective digital content, in terms of:
People Work
Workflow Structure
Governance Substance
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
Agile A development methodology where emphasis is placed on:
16
People Work
Content Strategy The planning of effective digital content, in terms of:
People Work
Collaboration Iteration Workflow Structure
Governance Substance
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
A working* definition of Agile Content Strategy
17
To create effective content experiences through a more iterative, highly collaborative process.
*until someone can create a better one!
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
Principles of the Agile Manifesto
18
1. Our highest priority is to satisfy the customer through early and continuous delivery of valuable software.
2. Welcome changing requirements, even late in development. Agile processes harness change for the customer’s competitive advantage.
3. Deliver working software frequently, from a couple of weeks to a couple of months, with a preference to the shorter timescale.
4. Business people and developers must work together daily throughout the project.
5. Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done.
6. The most efficient and effective method of conveying information to and within a development team is face-to-face conversation.
7. Working software is the primary measure of progress.
8. Agile processes promote sustainable development. The sponsors, developers, and users should be able to maintain a constant pace indefinitely.
9. Continuous attention to technical excellence and good design enhances agility.
10. Simplicity, the art of maximizing the amount of work not done, is essential.
11. The best architectures, requirements, and designs emerge from self-organizing teams.
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL 19
1. Our highest priority is to satisfy the customer through early and continuous delivery of valuable software content.
2. Welcome changing requirements, even late in development. Agile processes harness change for the customer’s competitive advantage.
3. Deliver working software frequently, from a couple of weeks to a couple of months, with a preference to the shorter timescale.
4. Business content people and developers must work together daily throughout the project.
5. Build projects around motivated individuals content strategists. Give them the environment and support they need, and trust them to get the job done.
6. The most efficient and effective method of conveying information to and within a development team is face-to-face conversation.
7. Working software is the primary measure of content progress.
8. Agile processes promote sustainable development. The sponsors, developers, and users should be able to maintain a constant pace indefinitely.
9. Continuous attention to technical excellence and good design enhances content agility.
10. Simplicity, the art of maximizing the amount of content work not done, is essential.
11. The best architectures, requirements, and designs emerge from self-organizing teams.
Principles of Agile Content Strategy
content.
content
content
content strategists.
content
content
content
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
Four steps to a continuously evolving content strategy:
Agile Content Strategy is living content strategy
20
Connect Improve Connect Improve
Release Release Release
RESEARCH
Research Release Connect Improve
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
It takes a special kind of content strategist.
21
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
It takes a special kind of content strategist.
22
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
It takes a special kind of content strategist.
23
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
It takes a special kind of content strategist.
24
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
It takes a special kind of content strategist.
25
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
Try it Yourself!
26
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
Got ten minutes? Let’s create a content strategy!
27
• Name/URL for site • Intent statement • Top-level content buckets • Home page carousel copy • Calls-to-action
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
T
29
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
Th
30
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
Tha
31
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
Than
32
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
Thanx
33
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
Than
34
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
Thank
35
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
Thank
36
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
Thank y
37
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
Thank yo
38
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
Thank you
39
AGILE CONTENT STRATEGY | AN INTERACTIVE OVERVIEW | NOVEMBER 13, 2014 | © 2014 VSA PARTNERS | CONFIDENTIAL
Thank you!
40