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Aim Convenience Store

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    INTRODUCTION OF RETAIL

    y Retailing consists of those business activities involved in the sale ofgoods and services to consumers for their personal, family orhousehold use. It is the final stage in a channel of distribution, which

    comprises all of the businesses and people involved in the physicalmovement and transfer of ownership of goods and services fromproducer to consumer. Retailing involves

    y Interpreting needs of the consumers

    y Developing good assortments of merchandise

    y Presenting them in an effective manner so that consumers find it easyand attractive to buy.

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    THE GROWTH FACTORS

    In fact, Indian retail industry is the fastest growing industry in India and itaccounts for 10% of the country's GDP. In 2006, the retail industry in Indiaamounted to US$ 200 billion and out of this, the organized retail sector in

    India amounted to US$ 6.4 billion.

    Growing Prosperity

    Increase in the Size of Disposable Income

    Place is no more important

    Increasing Potential in Rural Markets Higher Proportionate Rural Expenditure

    Young Population

    Fundamental Changes in Indian Economy

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    FUTURE PROSPECTS

    By 2010, the Indian organized retail sector is expected to rise to US$ 23billion. In 2003, the Indian organized retailing sector accounted formore than 4.5 million sq. ft of space absorption by malls.

    Many Indian companies have entered the retail industry in India and

    this is also a factor in the growth of Indian organized retail sector.Reliance Industries Limited is planning to invest US$ 6 billion in theorganized retail sector in India by opening 1500 supermarkets and 1000hypermarkets. Bharti Telecoms is planning a joint venture worth 750million with Tesco a global retail giant. Pantaloons is planning to investUS$ 1 billion in order to increase its retail space to 30 million squarefeet. Such huge investments is also a factor in the growth of the

    organized retail sector in India.

    Global retail giants are also entering the retail industry in India andthis is also one of the factors in the growth of the organized retail sectorin India

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    A comprehensive list of Retailers in India

    across various segments:

    y HYPER MARKET: Big Bazaar, Spencers, Vishal Retail, Magnet, Star India

    Bazaar, Shop Rite.

    y DEPARTMENT STORES: Shoppers Stop, Pantaloons, Pyramid Mega Store,Lifestyle, Globus, Westside and Central Mall.

    y CONVENIENCE STORES: Trumart, Nilgiris, Food World, Subhishka, Reliance

    Fresh, Tirtenthra, Spencers Daily and Spinach.

    y SPECIALITY STORES: M.A.C, Titan, Bata and Tanishq.

    y SPECIALITY FORMATS: Archies, Depot, Landmark, Crossword and Planet M

    y FURNITURE RETAILING: Concept, Living Room, Style Spa and Tangent

    y CONSUMERDURABLE CHAINS: Viveks, Tata Croma, Vijay Sales, Sumariaand Sony Mony.

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    AIM CONVENIENCE STORE

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    Research Methodology Primary Data:

    We developed the questionnaire for the survey. The data has beencollected in the area ofBhagawati Garden (Dwarka Mor) from 150persons.

    Secondary dataThere are two types of secondary data: internal and external secondarydata. Data that have already been collected for some purpose otherthan the current study. Researching information which has alreadybeen published.

    Secondary source of data used consists of books and websites

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    Bhagwati Garden Extn., Jain Road, Uttam Nagar,

    New Delhi-110059

    Place:- the location selected by us has certain tacticaladvantage:-

    It is situated on a wide road. It is two sided.

    There is no other retail outlet within

    1.5 km range.

    The road has very high footfall as it is a connectingroad to Dwarka Mor metro station.

    Capital rent is still less as compared to adjoining areas.

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    Area of the store

    y Sales Area = 750 sq. feet

    y Store Area = 100 sq. feet

    y Washroom And change room = 50 sq. feetTOTAL = 900 sq. feet

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    ITEMS IN THE STOREFruits vegetables IQF vegetables Grocery itemsApple Potatoes FrozenBhindi Rice

    Strawberry Cauliflower Tomato Product Flour

    Raspberry Cucumber Fruit Drink in Tetrapack Pulses

    Grapes Onions Frozen Sarson Saag Sugar

    Litchi Greeb chilli Frozen Cauliflower Salt

    MangoAlphonso Garlic Frozen Tomato Spices

    Kiwi Fruit Capsicum FrozenAloo Tikki Health Drinks

    Pomegranate French beans Frozen French beans Cooking oil

    Mango Chausa Bitter gourd Frozen French Fries Ghee

    Chikoo (Sapota) Arvi Frozen Mixed Vegetables Cleaning powder

    Mandarins Brinjal Squash Soaps

    Guava Bathua Jam ToothPaste

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    ExpenditureBuilding cost Average rental @ Rs. 17/sq. feet = Rs. 15,000 Security deposits = Rs. 1, 00,000Furniture & Machinery costs (one time) Wall sacks (15) @ Rs.4, 000 = Rs. 60,000 Iron Stand (10) @ Rs. 3,000 = Rs. 30,000 Sales counter (2) @ Rs. 5,000 = Rs. 10,000 Computers (2) @ Rs. 18,000 = Rs. 36,000

    Other furnishings = Rs. 10,000 Tally software for sales = Rs. 2,000 Diesel Genset (silent) = Rs. 45,000 Air-conditioner (3) @ Rs. 26,000 = Rs. 78,000 PP False Ceiling @ Rs. 50 Sq. feet = Rs. 37,500 Lighting (approx.) = Rs. 25,000 Freezer (1) = Rs. 23,000 Bike (2) @ Rs. 40,000 = Rs. 80,000

    Inauguration = Rs. 50, 000 Promotion = Rs. 10, 000 Miscellaneous = Rs. 25,000 Total = Rs. 6, 21,500

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    Start Up Capitaly Grocery = Rs. 1,50, 000

    y Cosmetics = Rs. 50, 000

    y Dry Fruits = Rs. 30, 000

    y Fruits & Vegetables = Rs. 20, 000

    y Frozen items = Rs. 15, 000

    Total = Rs. 3,00, 000 (approx.)

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    Monthly expenses

    EMI =Rs. 11,000 Rent (building) = Rs. 15,000 Rent (Electricity) = Rs. 5,000

    Transport (40*20*30) = Rs. 24,000 Diesel (6L*30*30) = Rs. 5,000 (approx.) Petrol (5l*50*30) = Rs. 7,500

    Staffing Store Manager (1) @ Rs. 15,000 = Rs. 15,000

    Sales person (4) @ Rs. 5,000 = Rs. 20,000 Sales Counter (4) @ Rs. 8,000 = Rs. 32,000 Security (2) @ Rs. 3,000 = Rs. 6,000 Hygiene = Rs. 1,000 Total Monthly expenses = Rs. 1, 41,000 (approx.)

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    Total Expensey Building Cost (security) = Rs. 1,00, 000

    y Start up Capital = Rs. 3,00, 000

    y Furniture & machinery = Rs. 6, 21,500

    y Start Up Capital = Rs. 3,00, 000

    y Monthly expenses = Rs. 1,41, 000

    y Working Capital = Rs. !,00, 000

    Total = Rs. 15,62, 500

    y Capital Available = Rs. 16,00, 000

    yCash in Hand = Rs. 37, 500

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    Sources Of Capitaly Equity = Rs. 6,00, 000

    ( 3 * 2 Lac each)

    y Debt = Rs. 10,00, 000

    ( @ 10.25 % p.a.)

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    Revenue Generation Model

    Average no. of customers per day = 200 Average expenditure per customer = Rs. 125 Turnover per day = Rs.25,000 Turnover per month = Rs.7,50,000

    Average profit per month @ 20 % = Rs.1,50,000 Wastage @2 % = Rs. 12,000

    (approx.) Profit Remaining = Rs. 1, 38,000

    (approx) Per month expense = Rs. 1, 41,000

    First Month Loss=

    Rs. 3,000(approx.)

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    Findings and Analysis1. Average Monthly Income.

    9 1

    69

    54 30000

    The collected information shows that average monthly income is more than Rs

    10000.T

    herefore target population has higher potential with respect to our proposedretail outlet. . There is increased sophistication in the shopping pattern of

    consumers, which has resulted in big retail chains coming up in most metros; mini

    metros and towns being the next target. Consumer taste and preferences are

    changing leading to radical alteration in lifestyles and spending patterns which in

    turn is giving rise to new business opportunities. Companies need to be dynamic

    and proactive while responding to the ever-changing trends in consumer lifestyle

    and behavior.

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    2. Average Monthly expenditure on grocery.

    1430

    46

    60

    6000

    More than 2/3rd of the target population spends above Rs .4,000 a month. This

    fact combined with higher disposable income of target population augers well

    for the prosperity of our retail outlet. Higher expenditure on grocery clearly

    shows a positive potential market for a new retail outlet. the rise in the working

    population which is young, pay- packets which are hefty, more nuclear families

    in urban areas, rise in the number of women working, more disposable income

    and customer aspiration, western influences and growth in expenditure for

    luxury items. All these are the factors for the growth in Indian organized retail

    sector.

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    3. Preference between organized and unorganized market.

    107

    3

    Organized

    Unorganized

    A large pie of the target population is inclined towards buying from organized market.

    Target population mostly consists of working class, who dont have time and effort to go

    for shopping in an unorganized market. They rather prefer shopping under one roof for alltheir grocery needs. Indias 60% of the population is under the age group of below 30

    years. They tend to avoid hassles of shopping in traditional shops. The reason for this is

    bargaining problem and lack of standardization of product.

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    4. Number of visits per week to the market

    Majority of the target population prefers to shop twice or thrice a week. This isattributed to the fact that the target population mostly comprises of working class. Sothey have very limited time for shopping. Brighter side for our retail our retail outlet isthat if the number of visit is less, the average expenditure per visit tends to be high.

    Also since majority of working population is young therefore they avoid spending muchtime for household shopping.

    35

    48

    52

    15

    Once

    Twice

    Thrice

    Daily

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    5. Who mostly does shopping in the family?

    49

    66

    269

    Male

    Female

    Children

    Servant

    Collected information clearly shows that it is either the male or female members who

    do shopping. So the marketing strategy should be designed accordingly. Almost half

    of the respondents say that women in the family do household shopping. So anypromotion aimed at attracting women will lead to higher revenue generation.

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    6. How far you are willing to travel to shop?

    8943

    18

    800m

    Majority of population dont want to go beyond 500m to purchase grocery. It is a

    well known fact that the customer does not like to travel beyond 700-800m for

    house hold shopping. So location advantage is there with us, as there is no other

    retail outlet in the vicinity of 1.5 km.

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    7. Time to shop.

    38

    13

    23

    766-10AM

    10AM-2PM

    2-6PM

    6-10PM

    A large portion of the target population prefers to shop in the time range of 6-10

    PM. This very supports the fact that the young population has very little time for

    household shopping.Most of the times they prefer to shop on the way back

    home. So the marketing strategy of our retail outlet should be such that it

    facilitates evening shopping.

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    8. Do you prefer home delivery?

    134

    16

    Yes

    No

    Around 90% of the target population responded positively for home delivery

    facility. This helps the target population to save upon their time, effort and

    resources.

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    9. Will you buy cut vegetables?

    103

    47

    Yes

    No

    More than 2/3rd of the target population prefers to buy cut vegetables. As

    majority of the target population is working class, so cut vegetables provide

    them with the opportunity to save time and effort..

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    QuestionnaireName: Date:Age:

    Sex:

    1. What is your average family monthly income?

    a. Less than 5000

    b. 5000-10000

    c. 10000-30000

    2. More than 30000 What is your familys average monthly expenditure on grocery items?a. Less than 2000

    b. 2000-4000

    c. 4000-6000

    d. More than 6000

    3. From where do you prefer to buy grocery items?

    a. Organized market

    b. Unorganized market4. How often a week do you visit the store?

    (a)Once (b)Twice (c)Thrice (d)Daily

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    5. Who usually shops in the family?

    (a)Male (b) Female (c) Children (d) Servant

    6. How far are you willing to travel to shop?(a)800m

    7. At what time you prefer to buy?

    (a)6-10AM (b) 10AM- 2 PM (c) 2- 6 PM (d) 6-10 PM

    8. Do you prefer home delivery?

    (a)Yes (b) No

    9. If available would you prefer to buy cut-vegetables?

    (a) Yes (b) No

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    REFERENCES

    y Retail management- Levy and Weitz

    y Indian Retail Sector- Nitin Mehrotra

    ywww.wikipedia.com

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