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8/9/2019 Airports – Gateways to the World88(4)
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Airports – Gateways toAirports – Gateways to
the worldthe world
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Airports – Gateways to the WorldAirports – Gateways to the World
Learning objectives :-
• Categorize airport design
• Describe the major functions of airportmanagement
• Discuss aircraft seat comfort
• Describe airport security
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Evolution of AirportEvolution of Airport
• Started off as simple level fields
• Converted into huge terminals, air andland traffic congestion
• !uipped "ith run"ays, navigation aids,and ground facilities needed for air travel
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Evolution of AirportEvolution of Airport
• #assenger terminals :- flight operations
center "ith "eather office and control
to"er, security procedures, food and
beverage catering facilities
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Evolution of the AirportEvolution of the Airport
• Singapore$s perspective :- %allang &irport,
#aya Lebar &irport follo"s by Changi
'nternational &irport(
• Changi &irport :- )*, )+ and ) due
completion in +../0, 1udget )erminal, C'#
Commercially 'mportant #erson0 )erminal
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Evolution of the AirportEvolution of the Airport
• &irport 2perations big business
• 'mportant economic contributors
• 3any jobs opportunities
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Changi International AirportChangi International Airport
• Served by /4 airlines
• 3ore than ,4.. "ee5ly flights
• 2ver */. cities in the "orld
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Changi International AirportChangi International Airport
• .(6 million passengers passed through
Changi &irport in +..7
• +(*8 gro"th over +.. +7(9/ million
• * a"ards and accolades e(g( ;1est &irport in the
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International AirportsInternational Airports
• Chicago$s 2$>are, Dallas-?ort
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Airport DesignAirport Design
*0 Linear Design
+0 #ier Design
0 Satellite design
70 )ransporter design
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Flight Operations and ControlFlight Operations and Control
Tower Tower
• ?light cre"s ma5e their flight plans and
meteorologists prepare "eather forecasts
• Control )o"er :- nerve center of an airport
• &ir traffic controllers 5eeping aircraft at asafe speed and distance
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Flight rulesFlight rules
• Day and fair-"eather conditions :- Bisual
flight rules B?0
• @ight and bad-"eather conditions
re!uiring instrument flight rules '?0
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Airport ManageentAirport Manageent
• 'n Singapore$s contet, run by C&&S Civil &viation &uthority of Singapore0 under the3inistry of )ransport( C&&S provides
licensing and flight personnel
• @egotiates &ir Services &greement
• Safe, smooth and efficient airportoperations
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Airport ManageentAirport Manageent
• ?ied-base operators ?12s0 companiesthat provide ground services and supportto the aviation industry
• Singapore$s e!uivalent "ould be C'&SChangi 'nternational &irport Services0,
Singapore &irport )erminal ServicesS&)S0 and S"issport Candover'nvestments and %L3 &irlines0
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Airport anageentAirport anageent
• C'&S Eroup is an integrated ground-
handling service provider at the Singapore
Changi &irport, provides a comprehensive
range of services, for eample, airfreight
handling, inflight catering, passenger
service, baggage handling and ramp
handling at the airport
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Airport !evenuesAirport !evenues
*0 Landing fees
+0 #ar5ing
0 Concessions
70 &irport eecutive clubs
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AirplanesAirplanes
• 3ajor #layers are 1oeing and &irbus
• 1oeing planes include ///, /7/, //, /9/
• &irbus 7. and the latest 4.
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Air"raft "ofortAir"raft "ofort
• Comfort considerations
• #ortable electronic devices
• Smo5ing
• Seat information
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#assenger Air Travel #ro"ess#assenger Air Travel #ro"ess
• #assenger ?lo"
• Chec5-in
• 1oarding passes
• )ic5et lift
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#assenger Air Travel #ro"ess#assenger Air Travel #ro"ess
• @o-sho"s
• Boluntary denied boarding compensation
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$aggage %andling$aggage %andling
1aggage chec5-in options
a0 >and-carry b0 chec5-in
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$aggage %andling$aggage %andling
• cess baggage
• Lost baggage
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&pe"ial re'uests&pe"ial re'uests
• alal food, vegetarian food, 5ids$ meals
• &ssistance :- "heelchair, obese persons,
medical conditions
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Flight attendantsFlight attendants
• #reflight duties :- epected "eather
conditions or potential passenger
problems
• 'nflight duties :- distribute pillo"s, blan5ets
and reading materials
• #ostflight duties :- lost and found items
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#assenger &afety#assenger &afety
• **
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#assenger &afety#assenger &afety
• Singapore :- more armed military
personnel "ith the police to display
presence
• )ightening baggage and personal
screening creates +4,... ne" jobs
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&uary&uary
• 't eplains the evolving roles of an airport
from small airfield to a very sophisticated
navigational hub(
• Different government agencies that play
their parts in ensuring the smooth runningof the airports and its facilities(