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  • 7/29/2019 Airtel PPT Report on Strategy

    1/31

    Institute of Management Technology, Ghaziabad

    REPORT ON

    S

    PGDM P/T [08-11], TerDEEPANKER AGRA

    PRABHJYOT SINGH BH

    SUSHAN RUN

    PARIKSHITRAUNAQ SI

    NILESH

    Page 1

    bmitted By:

    - V, Group 8AL 08EM-014

    TTI 08EM-030

    GTA 08EM-048

    AIN 08EM-028GH 08EM-034

    AID 08EM-024

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    Institute of Management Technol

    Institute Of Management Techn

    Ghaziabad

    1. Introduction

    2. Company History

    3. Strategic Intent4. Industry Analysis

    a. External Analy

    i. Industry

    ii. PESTEL

    iii. PORTER

    iv. Opportu

    v. Threat

    b. Internal Analysi. Strength

    ii. Weakne

    iii. Financial

    5. Recommendations

    ogy, Ghaziabad

    ology

    is

    Analysis

    MODEL

    nities

    iss

    ses

    s

    Page 2

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    INTRODUCTION

    Bharti Enterprises is one

    telecom, agri business, fina

    Bharti Airtel, a group

    telecommunications servic

    mobile services, telemedi

    always been at the forefro

    with its world-class services

    In the area of financial serv

    offer life insurance, general

    Bharti Retail, a wholly own

    format consumer friendly s

    Walmart, for wholesale ca

    operations.

    Other businesses in the gr

    and FieldFresh Foods Priv

    Limited to offer fresh fruits

    international markets.

    BHATI AIRTEL

    Airtel is Indias largest inte

    with a footprint in all the

    been at the forefront of t

    sector in the country with it

    The businesses at Bharti Aibusiness units (SBUs) - M

    Services, Digital TV Services

    Mobile business pr

    technology across 23

    Airtel Telemedia Ser

    in 94 cities.

    ogy, Ghaziabad

    of Indias leading business groups wit

    cial services, retail and manufacturing.

    ompany, is one of Asias leading

    s with operations in India and Sri La

    services and enterprise services. Bh

    nt of the telecom revolution, transform

    built on leading edge technologies.

    ices, Bharti has been partnering with AX

    insurance and asset management servic

    ed subsidiary of Bharti Enterprises ope

    ores, while Bharti Walmart is a B2B join

    h and carry and back-end supply chain

    up are Beetel for communication and

    te Limited, a joint venture with Del

    and vegetables, and processed food in I

    grated and the first private telecom se

    3 telecom circles. Bharti Airtel since its

    chnology and has steered the course

    s world class products and services.

    tel have been structured into Four indibile Services, Airtel Telemedia Service

    vides mobile & fixed wireless servic

    telecom circles.

    ices business offers broadband & tele

    Page 3

    h interests in

    providers of

    nka, spanning

    rti Airtel has

    ing the sector

    A of France to

    es.

    ates multiple-

    t venture with

    management

    edia devices,

    Monte Pacific

    ndia as well as

    vices provider

    inception has

    f the telecom

    idual strategic& Enterprise

    s using GSM

    hone services

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    Enterprise services

    customers and natio

    Digital TV services pr

    All these services are provstudy we will concentrate o

    With 10-crore subscribers i

    country mobile services

    telecom company globally.

    Ventures, the company cro

    5-crore mark in October

    company in the world. The

    Targeting 20-crore subscrib

    series of network augment

    over one-lakh base station

    network coverage across t

    service management centr

    rural areas by March 2010,

    Airtel at present has 25 per

    terms of revenue. It is only

    Airtel has set a very ambiti

    2-3 Years.

    ogy, Ghaziabad

    provide end-to-end telecom solutions

    al & international long distance services

    vides Direct To Home Television Service

    ided under the Airtel brand. For the pn the Mobile Business

    n May 2009, Airtel has become the thir

    perator in the world and sixth larg

    After having started its service in 1995

    ssed the 7.5-crore customer mark in Au

    007, making it one of the fastest gr

    irst 2.5-crore subscribers were achieved

    ers in the next 2-3 years, Airtel will be

    tion and customer service initiatives.

    sites by this year-end to set up wid

    he country and establish a state-of-th

    , besides setting up one-lakh Airtel ser

    he said.

    cent subscriber share and 30 per cent

    behind China Mobile and China Unicom.

    ous target of doubling the subscriber b

    Page 4

    to corporate

    to carriers.

    s

    urpose of the

    largest single

    st integrated

    as Bharti Tele-

    gust 2008 and

    wing telecom

    in July 2006.

    undertaking a

    e will roll-out

    r and deeper

    -art customer

    ice centres in

    arket share in

    se in the next

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    Company Histo

    2009

    Becomes third larges

    subscriber base of 10

    70% stake in the Ban2006-2008

    Profit crosses US $ 1

    Receiver licenses for

    Launch of Airtel Cal

    aimed at the Indian

    Strategic Partnership

    2005-2006 All-India Footprint wi

    Vodafone acquires 1

    Becomes Indias Lar

    customer base

    2004

    Airtel announced the l2001-2003

    Joins the US $ 1 Bn re

    Strategic PartnershiCompany core IT net

    First private operator

    2001-2002

    IndiaOne, Indias fi

    distance service laun

    Eastern foray throug

    across India

    Indias first private su

    IPO through India;s fi First Provate operat

    Nadu and Karnataka

    1999-2000

    The largest Private s

    Providing Cellular Ser

    ogy, Ghaziabad

    y

    t single country mobile service provide

    Crore.

    ladesh business of Abu Dhabi based Wa

    Bn

    providing 2G & 3G mobile services in Sri

    l Home Services a calling card services

    iaspora

    with Google for search through Mobile

    h the launch of mobile services in Assa

    % economic interest in the Company

    est integrated private operator base

    aunch of a BlackBerry Wireless Solution i

    venue Club

    with IBM and Ericsson for outsoork activities

    to launch mobile services in J&K

    st private sector national and inte

    hed

    h acquisition and new licenses for eig

    bmarine Cable Landing station in JV wit

    rst 100% book building issue

    r to offer Landline services in Haryan

    ector operator in India after acquiring

    vices in Punjab, Karnataka and Andhra P

    Page 5

    by crossing a

    rid Telcom

    Lanka

    for countries

    on the total

    n India

    rcing of the

    national long

    ht new circles

    Singtel

    , Delhi, Tamil

    JT Mobile for

    radesh

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    Acquired Skycell, Che

    Singtel acquires stake

    1997-98

    The first Private tele

    telephony in Madhya Incorporation of Bha

    India and Bharti BT In

    1995-96

    Mobile Services und

    in Delhi and Himacha

    British Telecom Plc (B

    ogy, Ghaziabad

    nnai and expands South Indian Footprin

    in Company

    com service provider to obtain a licen

    Pradeshrti BT VSAT Ltd. for providing VSAT s

    ternet Ltd.

    r the brand name Airtel launched for

    l Pradesh

    T) acquires stake in Company

    Page 6

    e for landline

    lutions across

    the forst time

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    Strategic

    Promise:

    We at Airtel always thin

    customers and how we wa

    out of our way to delight th

    Objectives of th

    Airtel has set an ambitiou

    years. Through this study

    Weaknesses, Opportunities

    target.

    ogy, Ghaziabad

    in fresh and innovative ways about th

    nt them to feel. We deliver what we p

    e customer with a little bit more

    e Study

    s target of doubling the subscriber ba

    we will understand the strategic posi

    and threats that will play a role in ac

    Page 7

    Intent

    needs of our

    romise and go

    e in next 2-3

    ion, Strength,

    ieving Airtels

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    External Analys

    Indian Telecom SectorThe Indian telecom Sector

    to 525 Million telecom c

    largest market, second to

    lowest in the world.

    The India population stand

    relatively large young popu

    current Telecom penetrati

    is one of the lowest in the

    well as increased penetra

    Broadband subscribers als

    again the lowest in the w

    broadband subscribers by 2

    ogy, Ghaziabad

    s

    nalysisas seen a phenomenal growth and curr

    stomers. Indian telecom market is

    only China. However the penetration

    s close to 1.2 billion with increasing ur

    lation, which is a major driver for telec

    n stands at 44.87% ie 525.65 mn telec

    orld. The growth will come from expan

    tion, giving dual advantage. Growth i

    as the penetration is just 0.63% 7.4

    orld. Government has set a target to

    010.

    Page 8

    ntly has close

    orlds second

    is one of the

    anization and

    m sector. The

    m subs which

    ing market as

    s expected in

    mn, which is

    reach 20 mn

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    Indias Competitive AdvThe Porters Diamond Mod

    Mobile Sector. All Five fact

    Rivalry; Factor Conditions

    Conditions are Favorable

    ogy, Ghaziabad

    antage in Mobile Sectorel below shows the Competitive Advan

    rs namely Government; Firms Strategy,

    ; Related and Supporting Industries

    Page 9

    tage of Indian

    Structure and

    and Demand

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    PESTEL Analysis

    Political and Regulatory Iss

    Political factors are how aeconomy. The unpreceden

    well supported by the polic

    January 2010

    Proposal to Waiver o

    2009

    Regulatory on Qualit

    Interconnection Regu

    Interconnection Usag Resale of Internation

    GoM has been consti

    2008

    Guidelines for 3G Spe

    DoT issues 121 Letter

    Guidelines for Mobile

    DoT allows active infr

    2007

    Dual Technology Allo2006

    Number portability p

    2005

    An attempt to boost

    FDI limit was raised f

    2004

    Intra-circle merger g

    Broadband Policy 20

    by 20102003

    Calling Party Pays (CP

    Unified Access Licens

    Reference interconn

    2002

    ogy, Ghaziabad

    ues

    nd to what degree a government inteted growth of the Indian telecom indu

    reforms. Some of the key Highlights ar

    License fees in Rural Areas

    of Services for Telecom Sector

    lation for Broadcasting Sector

    e Charge Regime- Charges have been ral Private Leased Circuit (IPLC)

    itutes to decide the pricing of 3G Spectr

    ctrum Auction issued. Foreign Players al

    s of Intent (LoIs) for UAS licences

    Number Portability Services

    astructure sharing

    ed

    roposed

    ural telephony was made

    om 49 to 74 per cent

    idelines were established

    4 was formulated to target 20 million

    P) implemented

    ing (UAL) regime established

    ct order issued

    Page 10

    rvenes in thestry has been

    given below:

    ionalized

    m

    lowed to bid.

    internet users

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    ILD services unlocke

    Go-ahead to CDMA t

    Initiation of internet

    Reduction of license

    2001 Additional licenses in

    Reduction of license

    Limited launch of CD

    Reduction of GSM ce

    Widening of service

    Initiation of 3rd and

    .

    The above table from TRAI

    services and hence on the

    charges in India are among

    the licensing fees. clearly, t

    develop and provide qualit

    ogy, Ghaziabad

    to competition

    echnology

    elephony in India

    ees

    basic and cellular services

    ee

    MA WLL (M)

    llular tariff

    overage by the then players

    th GSM operator networks

    shows the impact of various regulations

    subscriber base between 1998 and 20

    t the lowest in the World due to gradu

    he above regulations have helped the S

    service at affordable prices.

    Page 11

    on the cost of

    7. The Mobile

    al reduction in

    ector to grow,

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    ECONOMIC

    Economic factors include e

    the inflation rate. These fa

    and make decisions.It is udecent levels of Inflation an

    which is fuelled by the gr

    telecom is said to contribu

    telecom will continue to

    Economic factors in India l

    Growth of the Mobile indus

    SOCIAL

    Social factors include th

    distribution, career attitude

    product or a service. Firstl

    lowest mobile penetration

    Secondly, 35 % population i

    base. Thirdly, Urbanizatio

    connectivity. This also hin

    impetus for Growth.

    Clearly the Social Scenario i

    ogy, Ghaziabad

    conomic growth, interest rates, excha

    tors have major impacts on how busi

    disputed that India is a long term grod GDP. India is still posting a robust gro

    wth in the services and manufacturin

    e to the growth of Economy. And in I

    lay an important role. Hence we for

    ike Growing GDP and disposable inco

    try.

    cultural aspects, population grow

    s etc.. Trends in social factors affect the

    y, India has favorable Social factors wi

    in the second most populous country

    s below 14 yrs of age which is a huge fu

    is increasing leading to an increase

    s that growth in the rural industry c

    also in favor of the industry.

    Page 12

    nge rates and

    esses operate

    th Story withth of 8 % GDP

    g sectors. The

    dias case the

    esee that the

    e will help in

    th rate, age

    demand for a

    th one of the

    in the world.

    ture customer

    demand for

    an be a good

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    TECHNOLOGICAL

    Technological factors inclu

    as R&D activity, automation

    change. They can determinand influence outsourcing

    costs, quality, and lead to in

    The Indian telecom sect

    companies in various areas,

    distance calls, value added

    The above diagram shows

    in the Mobile Industry.

    3G Services The Ne

    In the conducive bus

    services. The global rservices.India expect

    market is well pois

    categories such as sp

    Worldwide Interope

    Digital Divide

    ogy, Ghaziabad

    de technological and environmental

    , technology incentives and the rate o

    barriers to entry, minimum efficient pecisions. Furthermore, technological s

    novation.

    r offers unprecedented opportunitie

    such as 3G, virtual private network, int

    ervices, etc.

    arious Technologies that will provide Gr

    Buzz Word

    iness environment, India Inc. awaits th

    evenue for 3G is 60 per cent higher thas to replicate its 2G growth in 3G servi

    d to leverage the 3G service offerin

    rts, games and music.

    ability for Microwave Access (WiMAX)

    Page 13

    aspects, such

    technological

    oduction levelifts can affect

    s for foreign

    rnational long

    owth Avenues

    rollout of 3G

    that of otheres. The Indian

    gs in content

    Bridge the

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    Infrastructure Sharin

    Optimizing Costs In t

    will improve coverag

    Active Infrastructure

    Antenna systems,infrastructure with s

    Value Added Service

    Rolling out of adva

    advancement and he

    Porters Five Forces Mo"Porter's five forces" is a

    strategy development de

    School in 1979. It useseconomics to derive five f

    therefore attractiveness of

    overall industry profitabil

    combination of forces acts

    industry would be one appr

    ogy, Ghaziabad

    e midst of the telecom boom, common

    and quality of calls and reduce costs.

    sharing has started in 2008 which ena

    ables and transmission systems, Bitches and networking).

    VAS)

    nced VAS has been possible due to

    nce creating higher value for Buyers and

    elframework for the industry analysis

    veloped by Michael E. Porter of Har

    concepts developing Industrial Orgaorces that determine the competitive

    a market. Attractiveness in this contex

    ity. An "unattractive" industry is on

    to drive down overall profitability. A ve

    oaching "pure competition".

    Page 14

    infrastructure

    les sharing of

    ackhaul (core

    Technological

    Sellers.

    and business

    ard Business

    nization (IO)intensity and

    refers to the

    e where the

    y unattractive

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    We will study the Above 5 F

    Competitive Rivalry

    The Competitive Rivalry in

    players enter the industry. The Competition is

    customer brings wit

    competition.

    Here we shall discuss two la

    1. Bharat Sanchar Niga

    the seventh-largest t

    wide range of servi

    mobile, internet, broBSNL is the largest

    services helping it to

    areas.

    Rural Penetration

    BSNL is playing a lead

    rural areas. It has be

    by pioneering its serv

    India, except Delhi a

    state-owned player.Low Cost Strategy

    BSNL is a low-cost

    helped BSNL in penet

    2. Reliance Communica

    Reliance Communica

    about a digital revolu

    vast population with

    Reliance Infocom,

    postcards, built a 60,the entire country. R

    its eight circle footpri

    world mobile portal.

    1X network.

    Integrated Service

    ogy, Ghaziabad

    orces model for Mobile Sector in the Ind

    India is high and will continue to in

    price and quality based. The entry

    h it a new set of price cut and he

    rge Competitors of Airtel and their Strat

    Ltd. BSNL, a state-owned service prov

    elecommunication company in the wo

    ces in India, such as wireline, CDMA

    dband, carrier, MPLS-VPN, VSAT, VoIP, Ioperator in basic services in India wi

    establish its presence as the largest op

    ership role in developing the telecom in

    en successful in increasing its cellular s

    ices in the rural terrain. Its services cov

    nd Mumbai, which are covered by M

    ervice provider of many services. Thi

    rating the market.

    tions

    ions, previously known as Reliance Inf

    tion in the Indian telecom industry by pr

    affordable means of information and c

    ith the aim of making mobile calls

    000-kilometre-long fibre optic backboneliance currently offers its services in 3

    nts; it also initiated mobile data services

    This portal leverages the data capabilit

    Page 15

    ia.

    rease as new

    f every new

    ce intensifies

    egies:

    ider in India, is

    rld. It offers a

    mobile, GSM

    N, etc.th its cellular

    erator in rural

    frastructure in

    bscriber base

    r the whole of

    NL, the other

    strategy has

    com, brought

    oviding Indias

    mmunication.

    cheaper than

    , crisscrossing0 towns with

    through its R-

    of the CDMA

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    From the beginni

    communication servi

    greater number of h

    Nokia.

    Large Distribution NReliance has create

    communication stor

    expanding its reach a

    electronic recharge o

    Other Competitors being Id

    Competitive Rivalry is high i

    ogy, Ghaziabad

    ng, Reliance believed in providin

    es to its customers. The company claim

    ndsets compared to those sold by the

    tworkd the largest chain of digital enter

    es Reliance Web World. The co

    ggressively through retail outlets, sales a

    utlets.

    a, MTNL, Vodafone, Telenor, Spice, Ora

    n the Mobile Sector

    Page 16

    g integrated

    s that it sells a

    arket leader,

    tainment and

    pany is also

    gents and

    nge

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    Supplier Power

    The supplies in Mobile se

    Service providers and the H

    Network Equipments: Ther

    Nokia Siemens, Ericsson, H

    suppliers the power of thes

    of the operators if supplies

    Tower Providers: Though t

    Towers but still the covera

    bargaining power of Tower

    Handset Suppliers: Nokia,

    players. The bargaining p

    competing amongst thems

    Overall we can make out

    Industry

    Buyer Power

    Switching cost is lo

    which will lead to fur

    services are not met.

    The Voice and messa

    the competition no

    similar across the op

    The customers are

    introduction of pay p

    Buyers are wanting

    Hence the companies have

    Satisfaction.

    ogy, Ghaziabad

    ctors primarily comprise of Switch Su

    andset providers.

    e are limited Network Equipment provid

    awei. Due to the increase in demand an

    suppliers are high and may impact the

    are not smooth.

    he new sharing technology has helped

    e remains a problem due to few Towe

    providers if High.

    Samsung, LG, Sony, iPhone and nu

    wer of Handset Suppliers is less as

    lves

    that the key supplies powers are hi

    . Government is also introducing Num

    her switching between the operators if

    ge based services are moving toward a

    depends mostly on the prices as th

    rators.

    emanding more value for money whi

    r second plans.

    ore and more value added service at ch

    to now focus on Customer Delight and

    Page 17

    pliers, Tower

    ers like ZTE

    d limited

    growth plan

    in utilizing the

    r provider The

    merous other

    they are also

    h for Mobile

    ber portability

    the prices and

    commodity as

    e services are

    ch has lead ti

    aper prices

    not Customer

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    Threat of Substitutes

    The VOIP is getting p

    Video Conferencing i

    CDMA is another thr

    The threat of substitutes is

    similar quality and service

    Potential for New Entrants

    The government is al

    Many mobile players

    NLD/ILD operations.

    The sharing businessdown the capital req

    The potential for new entra

    The above External an

    Opportunities and Threats f

    Opportunities: Exponentially Growin

    The Rural Landscape

    fees in rural areas.

    which is just 15 %

    provides a massive

    Rural Household co

    Rural segment is curr

    New Technologies an

    the proliferation andevolve their infrastru

    from the base stati

    auctions is due w

    Convergence will b

    services, using IP as t

    ogy, Ghaziabad

    pular for Eg. Skype, Vonage etc.

    also getting popular

    at to GSM players

    high as the alternate modes are much

    o issuing new licenses in the current cir

    are also entering the enterprise busines

    has reduced the capital requirement anirement for new player.

    nt is also high.

    Macro-Environment Analysis pro

    aced by Airtel which can be summarize

    g Market both in size and usage

    : The Regulators have proposed the wa

    Clubbing the regulators policy with l

    provides immense opportunity to Airt

    opportunity for Airtel to expand its c

    prise of 70 % of Indias Population.

    ently 8-10 % per month

    d Paradigms: As growth in data traffic a

    adoption of web services the telecomcture through their access transmission

    ns to the core switching network.

    ich provides a big opportunity to

    vital phenomenon to support all n

    e strategic technology

    Page 18

    cheaper with

    les.

    s by launching

    thus bringing

    ides us the

    as below:

    iver of license

    w teledensity

    el. Rural area

    stomer base.

    he growth in

    celerates with

    operators willinfrastructure

    G and BWA

    he company.

    twork and IT

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    Strong Strategic Part

    with Singtel, which h

    due to technology tr

    and technology par

    solutions. Value Added Service

    operators. Airtel ha

    exploited further for

    Threat

    Increased Competiti

    wireless market in

    players in to newerCDMA technology.

    national long dista

    pressure of marketin

    Substitutes like VOI

    threat to internation

    ogy, Ghaziabad

    nerships for Technology: Airtel has str

    s helped in providing quality services t

    nsfer. AIrtel also has strong alliances w

    ners who also drive development a

    s: These services bring both Value to

    special services and the opportunit

    better profitability.

    n may reduce market share and /or

    the year 2008-09 saw the entry of

    circles along with operators migratingThe market also saw entry of inte

    ce operators. This has lead to tarif

    g expenditure in the coming year.

    for eg Skype, Vonage etc. these ser

    al long distance calls.

    Page 19

    ategic alliance

    the customer

    ith equipment

    nd innovative

    ustomers and

    can still be

    Revenue: The

    any existing

    to GSM fromrnational and

    erosion and

    ices are a big

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    Institute of Management Technol

    Internal Analysi

    Asias leading providers of t

    licensed jurisdictions (also kServed an aggregate of 1

    whom 110,511,416 subscr

    Services either for voice an

    DSL. The largest wireless se

    customers as of Septemb

    solutions to our enterpris

    connectivity both nationall

    All these services are rende

    The company also deploys,to telecom operations und

    owns 42% of Indus Towers

    top providers of passive inf

    Strength:

    3rd Largest Wireless o

    Largest private integr

    6th Largest integrated Largest wireless oper

    Largest private fixed l

    Largest telecom com

    Weakness:

    An often cited origin

    Sunil Bharti Mittal ov

    experience of how

    start-up business had

    Until recently Airtel

    strength of some of

    important if your co

    The fact that the Air

    could signal the lack

    ogy, Ghaziabad

    s

    elecommunication services with presen

    nown as Telecom Circles) in India, and i3,439,670 customers as of Septembe

    ibe to GSM services and 2,928,254

    /or broadband access delivered throug

    rvice provider in the country, based on

    er 30, 2009. Offer an integrated sui

    customers, in addition to providing

    and internationally. Also offer DTH and

    red under a unified brand Airtel.

    owns and manages passive infrastructr its subsidiary Bharti Infratel Limited.

    Limited. Bharti Infratel and Indus Towe

    astructure services in India.

    perator in the world

    ated telecom company in India

    telecom operator in the worldator in India

    ine operator in India

    any listed on Indian Stock Exchanges

    l weakness is that when the business

    er 15 years ago, the business has little

    cellular telephone system actually w

    to outsource to industry experts in the

    did not own its own towers, which w

    its competitors such as Hutchison Ess

    pany wishes to provide wide coverage

    el has not pulled off a deal with Sout

    of any real emerging market investme

    Page 20

    e in all the 22

    Srilanka.30, 2009; of

    se Telemedia

    he number of

    e of telecom

    long distance

    IPTV Services.

    ure pertainingBharti Infratel

    rs are the two

    as started by

    nowledge and

    orked. So the

    ield.

    s a particular

    r. Towers are

    ationally.

    Africa's MTN

    t opportunity

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    Institute of Management Technol

    for the business once

    Business Units

    1. Mobile/Wireless Servic

    India and Sri Lanka. Weon the number of cust

    September 30,2009 and

    as on September 30, 2

    added services through

    1,362,464 outlets. Our n

    non-census towns and

    the countrys populati

    launches in the world wi

    months of launch. AirtelSri Lanka. The company

    created a wide distribut

    retailers across the coun

    Product Portfolio

    ogy, Ghaziabad

    the Indian market has become mature.

    s: We offer mobile services using GSM

    re the largest wireless service providermers. We had 110,511,416 mobile cu

    customer market share of 23.5% of wi

    09.We offer post-paid, pre-paid, roa

    our extensive sales and distribution ch

    etwork is present in 5,072 census towns

    illages in India, thus covering approxi

    n. Airtel Sri Lanka is amongst the fa

    th a base of over 1 million customers wi

    already has presence in 16 administrathas launched 3.5G services in the major

    ion network comprising of 23 distribut

    try.

    Page 21

    technology in

    in India, basedtomers as on

    reless market,

    ing and value

    nnel covering

    and 429,723

    ately 83% of

    stest growing

    hin six

    ive districts oftowns and has

    rs and 15,000

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    2. Telemedia Services: We

    (fixed line) in 95 cities w

    SMB segment. We had

    which 40.5% were subs

    offerings in this segmen

    local, national and inter

    Broadband Internet acc

    ogy, Ghaziabad

    provide broadband (DSL), data and tele

    ith growing focus on the various data so

    2,928,254 customers as on Septembe

    cribing to broadband/ internet services

    include installation of fixed-line teleph

    ational long distance voice connectivity

    ss through DSL.

    Page 23

    hone services

    lutions for the

    r 30, 2009 of

    ? Our product

    nes providing

    and

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    Product Portfolio

    Strategies

    ogy, Ghaziabad Page 24

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    Institute of Management Technol

    3. Enterprise Services: E

    communications service

    We provide long distanc

    customers. We own a st

    network infrastructure eIndia and connecting

    infrastructure comprise

    and SDH POPs and over

    India reach in 301 LDCA

    Our international infrast

    system connecting Chen

    submarine cable syste

    Singapore, and investm

    across transatlantic ansystems such as Asia A

    Europe (IMEWE), Unity

    Submarine System (EAS

    We have also built terr

    such as Nepal and Bhut

    large corporates. We

    telecommunication nee

    suite of communication

    managed services. We sunique requirements

    Manufacturing and Dis

    PSUs and Retail amo

    International MPLS Servi

    Domestic and Internati

    Audio and Video confer

    Professional Services,

    Access Services, Fixed

    solutions, Domestic andenablement solutions.

    ogy, Ghaziabad

    nterprise Services is Indias leading

    to large Enterprise and Carrier custom

    wholesale voice and data services to o

    ate of the art national and internationa

    nabling us to provide connectivity servicIndia to the world. Our national

    of 113,326 Rkms of optical fibre, ov

    1,500 POIs with the local exchanges, p

    s and 1275 SDCAs.

    ructure includes ownership of the i2i su

    nai to Singapore, consortium ownershi

    connecting Chennai and Mumbai t

    nt in a number of diverse submarine

    transpacific routes. Our investmentserica Gateway (AAG), India Middle Eas

    North, EIG (Europe India Gateway) a

    y) will expand our global network acros

    estrial express connectivity to neighbo

    n. We deliver end to end telecom solu

    serve as the single point of co

    s for corporate customers in India by

    services across data, voice, network in

    ecialize in providing customized solutioof different industry verticals; B

    ribution, Media, Education, Telecom,

    g others. These services include;

    ces, Internet Services, Remote Access V

    nal Private Leased Circuits, Satellite s

    encing, Datacenter Services, Network I

    anaged Network Services, Terrestrial

    Line and Converged Voice Services,

    International Toll free services and Mo

    Page 25

    provider of

    rs.

    er 400 carrier

    l long distance

    es both withinlong distance

    r 1,500 MPLS

    roviding a pan

    bmarine cable

    of the SMW4

    Europe and

    cable systems

    in new cableand Western

    nd East Africa

    5 Continents.

    ring countries

    ions to Indias

    ntact for all

    roviding a full

    tegration, and

    s to addressSI, IT, ITeS,

    Government,

    omestic and

    N Services,

    rvices (VSAT),

    tegration and

    and Wireless

    ontact centre

    bile enterprise

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    Institute of Management Technol

    4. Digital TV Services: Airt

    is available through m

    Centres in over 5,000 to

    ogy, Ghaziabad

    l Digital TV, with a base of over 1.3 milli

    re than 54,000 retail points and Airt

    ns and thousands of villages across the

    Page 26

    on customers,

    l Relationship

    country.

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    Institute of Management Technol

    5. Passive Infrastructure S

    services on a non-discri

    Infratel deploys, owns

    India. Infratel also holds

    Bharti Infratel, Vodafoncircles common with Inf

    29,112 towers in 11 circl

    the right of use has bee

    Indus Towers has a po

    right of use.

    ogy, Ghaziabad

    ervices: Bharti Infratel provides passive

    inatory basis to all telecom operators i

    and manages passive infrastructure in

    42% share in Indus Towers (a Joint Ve

    e and Idea Cellular). Indus operates iratel, 12 circles on exclusive basis). Bha

    les, excluding the 35,066 towers in 12 ci

    n assigned to Indus with effect from Ja

    tfolio of 100,728 towers including the

    Page 27

    infrastructure

    n India. Bharti

    11 circles of

    ture between

    16 circles (4rti Infratel has

    rcles for which

    nuary 1, 2009.

    towers under

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    Institute of Management Technol

    Financials

    The consolidated To

    2009 of Rs.19,787 cr

    15% on a year on yea EBITDA margins impr

    of the previous year.

    The Net Income for t

    crore, a growth of 19

    The strong Free Cas

    Net Debt to Rs.4,211

    all-time low of 0.12.

    The consolidated To

    2009 of Rs. 9,846 cro The Company contin

    secure cost efficienci

    EBITDA at Rs. 4,142

    margins improved to

    previous year.

    Bharti had 113.4 mn

    the total customer b

    maintained its lead

    wireless subscribers

    Highlights for the Half Year

    Total Revenues of

    EBITDA of Rs.8,29

    EBITDA margin at

    Cash Profit of Rs.

    Net Income of Rs.

    Highlights for the Second

    Overall customer

    Net addition of 82

    Market leader w

    subscribers at 23.

    Total Revenues of

    ogy, Ghaziabad

    al Revenues for the half year ended

    re grew by 13% and EBITDA of Rs. 8,293

    r basis.oved to 41.9% from 41.3% in the corres

    he half year ended September 30, 200

    over last year.

    Flow of Rs. 2,617 crore resulted in th

    crore, with the Net Debt to Equity rat

    tal Revenues for the quarter ended

    re grew by 9%.ued to leverage its scale and vendor p

    s, leading to improved margins.

    crore grew by 12% on a year on year

    42.1% from 41.0% in the correspondin

    customers, as on September 30, 2009,

    se of 42% over the corresponding perio

    rship position through market shar

    t 23.5%, as on September 30, 2009.

    ended September 30, 2009

    Rs. 19,787 crore (up 13% Y-o-Y).

    crore (up 15% Y-o-Y).

    1.9% (prior year: 41.3%)

    ,511 crore (up 32% Y-o-Y).

    4,838 crore (up 19% Y-o-Y).

    uarter ended September 30, 2009

    ase at 11.34 crore

    .44 lakh customers in a single quarter.

    ith a customer market share of all

    %.

    Rs. 9,846 crore (up 9% Y-o-Y).

    Page 28

    eptember 30,

    crore grew by

    onding period

    was Rs.4,838

    e reduction of

    io reaching an

    eptember 30,

    artnerships to

    basis. EBITDA

    period of the

    an increase in

    last year and

    of all India

    India wireless

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    Institute of Management Technol

    EBITDA of Rs. 4,14

    EBITDA margin at

    Cash Profit of Rs.

    Net Income of Rs.

    ogy, Ghaziabad

    2 crore (up 12% Y-o-Y).

    2.1% (prior year: 41.0%)

    ,099 crore (up 31% Y-o-Y).

    2,321 crore (up 13% Y-o-Y).

    Page 29

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    RECOMMENDA

    After the complete anal

    recommendations which ar

    PRICING

    Depending on the market

    service providers and also t

    mechanism (either at centr

    IMPROVEMENT IN TECHN

    Airtel should immediately s

    switches. This will improv

    simultaneous integration w

    the transmission towers sh

    ESTABLISHMENT OF DISTRI

    Airtel should establish wid

    the competitors. The distr

    available at convenient loca

    UNTAPPED RURAL MARKE

    Large part of Indian rural

    bring that area under mobil

    IONS

    sis of entire STUDY we put forw

    as follows:

    onditions / competition from cellular

    o suit local conditions, there should be

    l or local level).

    LOGY

    hift to third generation switches by repl

    the quality of service to desired lev

    ith the nationwide network. The special

    uld be increased to avoid no signal poc

    BUTION CHANNELS

    spread and conspicuous distribution to

    ibution network shall make the produ

    tions

    arket is still untapped therefore Airtel

    ity.

    rd a set of

    r WLL-mobile

    lexible pricing

    lacing its c-dot

    l and provide

    distribution of

    kets

    match that of

    ct visible and

    is required to


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