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Amadeus general knowledge

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Page 1: Amadeus general knowledge

GROUP 2Jhuna

Page 2: Amadeus general knowledge

Amadeus as an Information System.

Amadeus and its Technology Kit.

Amadeus for Application (Benefits and

Disadvantage).

Page 3: Amadeus general knowledge
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Amadeus is a computer reservations system (or global distribution system, since it sells tickets for multiple airlines). It is a central source of reference information, which is maintained by Amadeus and service providers.

Page 5: Amadeus general knowledge

1987 Originally created as neutral global distribution

system The first Amadeus system was built from core

reservation system code coming from System One, an American GDS that competed with Sabre but went bankrupt, and a copy of the Air France pricing engine.

the Amadeus systems were functionally dedicated to airline reservation and centered on the PNR (Passenger Name Record), the passenger's travel file. Throughout the years, the PNR was opened up to additional travel industries (hotels, rail, cars, cruises, ferries, insurance, etc.).

Page 6: Amadeus general knowledge

Amadeus has all the core competencies to succeed over the long run. It’s IT resources to develop and maintain new generation systems, the experience of successfully migrating critical airline systems, the financial resources to expand its product portfolio and acquire new customers of course is a critical customer base.

Page 7: Amadeus general knowledge

Amadeus is the only Technology provider in the travel industry to deliver a combination of both:

End-to-End process automation to enable: Seemless automation of resource-heavy

processes ensuring improved quality control and minimizing costs.

Wider, more cost-effective and controlled distribution of your negotiated fares.

Real multi-channel sales with an unrivalled integration of on and off line technology

Page 8: Amadeus general knowledge

Global-Business Partnership to achieve:

Business evolution and expansion into new business and geographical areas

Improved relationships with supliers and customers.

Effectivity of Amadeus. With Amadeus technology you can:

Secure customer loyalty Improve your profitability Offer contents that counts Enjoy groundbreaking service and support

Page 9: Amadeus general knowledge

Improved customer service with high flexibility:

Provides users with a list of standard reports and the ability to create their own standard or ad-hoc reports

Reports are built quickly and can be sent easily via e-mail in PDF format - with ‘Push’ technology there is no need for paper print-outs

Information can be viewed at the highest level and optionally “drilled down” into minute details

Enables you to give your corporate customers access to their data for their own reporting needs

Page 10: Amadeus general knowledge

Hosted in a secure environment at the Amadeus Data Centre in Erding

Your important business data is secured not only physically but also using a range of security options provided in Management Information System

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Access to the system via the Internet allows easy deployment of the solution

Available to anyone, whether based in an office or travelling, to retrieve the information and reports they need, 24 hours a day, 7 days a week, from anywhere in the world

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Key features

Instant access to reports

Reports are available 24x7, from anywhere in the world View reports generated by Management Information System and print locally

Customised reports Schedule reports to be built and distributed Create and save new ad hoc reports based on different data sets Build your own standard reports or customize the existing standard reports to suite your business needs

Data exporting capabilities

Export the data to Excel and other tools

Data security Only view the data to which you have access Apply filters to limit the amount of data used in a report Drill down through data selections

Page 13: Amadeus general knowledge

AirlinePhase 1: TAKE OFF with a unique

reservation platform 1987 – 1999

Phase 2: ASCENT with the full Altéa Suite 2000 – 2006

Phase 3: ACCELERATION with the expansion of the Airline IT portfolio 2007

Page 14: Amadeus general knowledge
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Corporations

They Offer:Total control of your corporate travel programmed• Solutions compatible with service, technology and content providers of your choice• Superior duty of care, social responsibility and enriched traveler experience• Technology to source, integrate, manage, search and book the content you need• Amadeus' competence and proven track record in migration, support and security.

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Travel management companies Business travel agencies Leisure specialist Online travel agencies Consolidators Single-site travel

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CAR RENTAL OR CAR HIRE AGENCY CRUISE LINE 

FERRY LINESHOTELS

Page 18: Amadeus general knowledge

Ex. . Philippine National Railways (Pambansang Daangbakal ng Pilipinas)- state-owned railway company in the Philippines, operating a single line of track on Luzon.

Page 19: Amadeus general knowledge

Ex. United States Tour Operators Association (USTOA) - a flight on a charter airline plus a transfer from the airport to a hotel and the services of a local representative.

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Example:Travel agenciesTicketing centre’sCall centre’sAirline websitesOther travel suppliers.

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Example of Amadeus application

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Amadeus is steadily expanding its mobile technology solutions and arming the traveller with more control, flexibility and convenience by launching; - a version of CheckMyTrip for mobile phones - pilot social media and smartphone ‘apps’

Amadeus knows that the mobile phone is crucial for travelers to stay informed with the latest information at every stage of their trip and therefore continues to expand and develop its mobile technology products.

Page 24: Amadeus general knowledge

The Latest Developments are:

A new CheckMyTrip website that allows easier viewing of itineraries if http://www.checkmytrip.com/ is accessed from a mobile phone browser

Pilots of CheckMyTrip for BlackBerry and CheckMyTrip for iPhone, allowing travellers to download and store Itineraries on their mobile phones

Page 25: Amadeus general knowledge

In addition, Amadeus also announces the launch of:

A pilot CheckMyTrip application for FaceBook, allowing users to easily share their travel itineraries

with friends and family who are also registered Facebook users

More and more travellers need to access their itinerary from their phones while on the go, so it was

a natural next step for Amadeus to design a new version of the classic http://www.checkmytrip.com/

for mobile phones including Apple’s iPhone and RIM’s BlackBerry to cater for this demand.

Page 26: Amadeus general knowledge

Frequently asked questions:

1. What is CheckMyTrip?

2. How can I access CheckMyTrip on my mobile phone?

3. How can I see CheckMyTrip for BlackBerry and iPhone (in pilot but

available for download)?

4. How can I use the trial version of CheckMyTrip for FaceBook?

Page 27: Amadeus general knowledge

Time saving Easy to find and understand

information. Efficient and more economical. Quick response terms. Possibility of cross selling the

products and larger offers to clients is possible.

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One can have everything at an individual place.

Amadeus enables you to keep up to date with the latest information.

Revenue Management Data Management Improve Profitability

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Speed

Personalized Service

Freedom

No Hassle

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