Ambassador Training SessionThursday, September 9, 2010

Get from table:•Red folder from box•Nametag from board

You were chosen because:

• You are interested and can do a good job.• You are responsible and caring.• You are proud of St. Michael High School.• You want to share your pride with others.• You enjoy meeting and visiting with people.• You submitted an application for this year.• The Administration approved membership.

Congratulations and Thank you !

• For your generosity,• For your positive attitude,

• For helping to recruit more great students

like you.

Mission Statement:

To promote the school through recruiting,

community interaction, and public relations

I. DutiesA. Training Sessions

• General Training– Two sessions in two different years required

• Agenda1. Receive Folder with Information Sheets

2. Review Power Point (on website)

3. Sign Contract

4. Receive Membership Pins as you exit

I. DutiesB. Attitude

Be polite, positive, helpful, and confident!

Everything that you do reflects on the school.

I. DutiesB. Attitude

People notice negativity quickly and easily.

People may tell others about it.

This is very hard to repair.

I. DutiesC. Appearance

Dress Uniforms:• Clean• Pressed• Well-fitted

Shoes• Clean• Shined

Grooming• Well-groomed• Conservative Hair/Make-up• Conservative Accessories

I. DutiesD. Knowledge of School

• Review Stat Cards in folder.• Keep it in pocket of blazer for reference.• Do not leave a question unanswered:

– Find someone who knows the answer.– Take name and number and give to someone

who can help.– Refer them to the school office, the

administration or Public Relations Department.

I. DutiesE. Behavior

Info Sheets: Meeting and Greeting Guests• Introductions• Shaking Hands• Conversations• Apologizing• Body Language

Hints: Responding to Negativity

• Acknowledge your regret

and their discomfort.• Offer a positive comment

or alternative options.• Move to a new and more

pleasant subject.

Hints: Personal Negativity

• Avoid anything negative while recruiting.– Resolve your issues elsewhere.

• Avoid criticisms of other schools.– This makes SMHS and all of us look bad.– All schools have advantages and disadvantages.

• Avoid sarcasm.– Even for entertainment purposes.

II. CommunicationsA. Announcements

• Listen carefully.• Check board near room 9 and website.• Look for memos during lunch.• Assist distributing memos.

II. CommunicationsB. Sign-Up Sheets

• In Commons on cork board near Room 9– Include name/grade/lunch shift 4, 5, or 6.

• Scratch out if you change your mind.• Call Mrs. Brouillette after school hours.• Hint: Keep a personal calendar

including family and school items.

III. Recruiting Events

A. Optional Attendance

1. Home Visits

2. Sports Jamborees

3. High School Nights/Visits

B. Required Attendance: Open House

III. Events Optional1. Home Visits

• Feeder school 8th graders/parents invited• Held in homes of our students• Sunday evenings• Dates are 9/28 and 10/11• Three locations• Several schools combined in each

III. Events Optional1. Home Visits

• Space for only 12 – 15 to attend• Hint: Sign up for:

• The Elementary school that you attended• The Church that you attend• The School or Church of a friend

FYI: Home Visits 2010

• Rescheduled – moved to Spring • Reorganized – for 6th and 7th graders• Moved to school campus• Times and dates TBA

FYI: Home Visit Agenda

• Beginning – Greet guests who sign in• Middle – Prayer, Welcome

– Send adults and students to different rooms– Program: Discuss informally

Spirituality Extra Curricular Activities

Curriculum Questions

• End - Visit/refreshments/goodbye

FYI: Home Visit Duties

• Reminder notice delivered at lunch periods on the day before event

• Arrive ½ hour early in proper dress– Dress Uniform– Nametag– Smile

• Be ready to speak on various topics.• Deliver goodie bags to guests

III. Events Optional

• Diocese– Catholic Schools Week Mass– Teacher Conferences

• Development – Raffle /Auction• Guidance – Parent Meetings• Home & School – Parent Back to School Night• Community – Various

III. Events Required Open House

• Thursday, October 27, 2010• Held from 5:00 to 7:30 p.m. for guests.• Ambassadors arrive at 4:30 p.m.• Stay until last guest leaves• Ends 8:00 – 8:30 p.m.

III. Events Required Open House

• All Ambassadors must attend.

• Notify employers now so that schedules can be adjusted early.

III. Events RequiredOpen House

• Most Ambassadors will be Tour Guides • Exceptions:

Performing groupsCheer/Dance/Flag/BandDrama/Choir

Freshmen: Door Openers or Luminary Patrol A few select Ambassadors work at stations Final decision made by Mrs. Brouillette

III. Events RequiredOpen House

Tour Guide Training Sessions• Business Session – 30 minutes

– Held during lunch periods in mid-October– Tour groups/routes/instructions

• Follow Up Session – 15 minutes– Held during lunch periods in late October– Last minute instructions or changes

• Not considered as General Training Session

III. EventsC. Service Hours

• All recruiting events are approved by Religion Department as “B” hours.

• Service hours cannot be earned during regular school hours.

IV. Legal IssuesA. Athletics

• We follow all LHSAA rules.– We avoid promises, gifts, and any kind of

financial incentive.• We follow all civil laws.

– We avoid discrimination based upon race or religion.

IV. Legal IssuesB. Spokespersons

• You are legally responsible for what you say to the public.

• You will be chosen only if you agree.• You will be well trained and prepared.• When in doubt, refer to authority:

• Administration• Public Relations Department• School Office

FYI: Guidelines for Faculty

• All recruiting efforts are in accordance with Christian ethics, civil laws, and LHSAA membership requirements.

• We avoid promises, gifts, and discrimination.

• We recruit the whole person and consider special talents incidental.

Recruiting Philosophy

We achieve our mission by communicating facts,

showing our positive attitude,

and sharing our welcoming atmosphere with the whole community.

Recruiting Goal

Our goal is that each family makes an informed decision regarding selection of a high school that is beneficial to all.

Degree of Participation

• Determined by you and your family• Based upon your availability

– Family responsibilities comes first.– School responsibilities come next.– Ambassador responsibilities follow these.– Employment responsibilities should be adjusted

for Open House.

Probation

The Administration reserves the right to place any Ambassador on probation for up to one school year.

Membership Pins

First year members get an

“Angel on my Shoulder” pin.

Membership Pins

Two and three year members get a bar pin.

Membership Pins

Four Year Members get a star pin

at the Fall Honors Convocation.

FYI: Public Relations Department

• Director of Recruiting

Mrs. Reeves• Director of Alumni

TBA• Media Contact

Mrs. Guglielmo

Contract

• Sign and leave on tables in class box.• Get your pin as you exit.• Put pin on lapel of blazer.• Keep info cards in pockets of blazer

for reference.• Wear nametag at events.

Thanks again!

Let’s have a great recruiting season

again this year!