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    Analysys Mason Limited 2013

    The OTT media market in the Middle East and North Africa: emerging players and operator strategies

    Research Report

    The OTT media market in the Middle East and North

    Africa: emerging players and operator strategies

    August 2013

    Karim Yaici

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    Analysys Mason Limited 2013

    The OTT media market in the Middle East and North Africa: emerging players and operator strategies

    Contents

    5. About this report

    6. Executive summary

    7. Operators must position themselves to capture the growing OTT media

    opportunity as smartphone and broadband adoption grow in MENA

    8. The absence of international players, and changing consumption trends,

    are favouring the emergence of local OTT media players in MENA

    9. Recommendations

    10. Recommendations for mobile operators considering the launch of an

    OTT music offering

    11. Recommendations for fixed operators considering the launch of an OTT

    video offering

    12. Recommendations for OTT content and media players

    13. OTT media market overview and value chain

    14. The focus of the OTT video market has shifted from the PC to the TV in

    developed markets, and this trend has only started to emerge in MENA

    15. Strategic approaches to OTT: operators should use their core capabilities

    to determine how to position themselves in the OTT media market

    16. MENA operators have limited OTT offerings, but regional start-ups offer

    alternative media consumption experiences online and via mobile devices

    17. OTT video could substitute for pay-TV services, which have been

    dominated by satellite broadcasters and, to lesser extent, IPTV providers

    18. In MENAs mobile music market, partnerships with OTT players can

    strengthen operator positioning and offer alternatives to illegal downloads

    19. Market context: so far, local players have been more successful in

    capturing the OTT opportunity than international OTT players

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    20. Market context: the challenge of piracy is significant in MENA, which

    hampers monetisation of OTT content

    21. OTT video services and strategies in MENA

    22. Mobile is a key driver for OTT video demand: our mobile Internet survey

    found that more than 60% of respondents watched video on their

    handset

    23. Smartphones clearly drive video usage and OTT take-up: smartphone

    users are far likelier than feature phone users to watch mobile video

    daily

    24. Operators can be enablers/distributors in the OTT video market, but mustprepare their infrastructure for the increased demands of these services

    25. On the service supply side, the OTT video market is burgeoning in

    MENA, but partnerships with operators or vendors are still rare

    26. Emerging regional video OTT players are providing ad-supported content,

    but players will need to adopt new monetisation models to sustain growth

    27. Broadcasting and pay-TV companies in MENA are investing in the OTT

    space, taking advantage of the absence of international OTT players

    28. Fixed operators in MENA have launched multi-screen video services to

    complement their broadband or IPTV service offerings

    29. OTT video case studies: Etisalat (UAE) and STC (Saudi Arabia)30. OTT video case studies: icflix (UAE)

    31. OTT music services and strategies in MENA

    32. Mobile is also a key driver of demand for OTT music: more than 40%

    of mobile Internet users in our survey use music on their phones

    Slide no. Slide no.

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    Analysys Mason Limited 2013

    The OTT media market in the Middle East and North Africa: emerging players and operator strategies

    Contents

    33. Despite the clear demand for mobile music in MENA, market players are

    still working out how to monetise content in the face of widespread piracy

    34. MENA has only a few examples of operator-run music portals and they

    offer limited choice

    35. Local OTT players are revitalising their music offerings by switching

    from download to streaming services

    36. OTT music case studies: Anghami (Lebanon)

    37. OTT music case studies: Yala Music (various countries)

    38. About the author and Analysys Mason

    39. About the author

    40. About Analysys Mason

    41. Research from Analysys Mason

    42. Consulting from Analysys Mason

    3

    Slide no.

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    Analysys Mason Limited 2013

    The OTT media market in the Middle East and North Africa: emerging players and operator strategies

    List of figures

    Figure 1: Major companies discussed in this report

    Figure 2: Smartphones share of mobile handset connections, Middle Eastand North Africa, 20092018

    Figure 3: Fixed broadband connections, and DSL and fibres share of

    connections, Middle East and North Africa, 20092018

    Figure 4: Changing focus of the OTT video market

    Figure 5: Operators core capabilities and their benefits to OTT players

    Figure 6: Principal paths for video consumption in the Middle East and

    North Africa

    Figure 7: Channels to access full music tracks for consumers in the Middle

    East and North Africa

    Figure 8: Respondents who use video on their phones, Egypt, Saudi Arabia

    and the UAE

    Figure 9: Mobile video usage by content type, Egypt, Saudi Arabia and

    the UAE

    Figure 10: Reported use of video on mobile phones within the past

    3 months, by handset type, Egypt, Saudi Arabia and the UAE

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    Figure 11: Smartphones share of mobile handset connections, Middle East

    and North Africa, 20092018Figure 12: Fixed broadband connections, and DSL and fibres share of

    connections, Middle East and North Africa, 20092018

    Figure 13: Examples of OTT video streaming services, Middle East and

    North Africa

    Figure 14: Examples of OTT video services supported by media companies,

    Middle East and North Africa

    Figure 15: Operators multi-screen and OTT video offering in the Middle East

    and North Africa

    Figure 16: Respondents who use music on their phones, Egypt, Saudi

    Arabia and the UAEFigure 17: Reported use of music on mobile phones within the past

    3 months, by handset type, Egypt, Saudi Arabia and the UAE

    Figure 18: Examples of operators music streaming or download portals,

    Middle East and North Africa

    Figure 19: Examples of OTT music players, Middle East and North Africa

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    The OTT media market in the Middle East and North Africa: emerging players and operator strategies

    About this report

    This report analyses the key trends in, and drivers and

    inhibitors of, the over-the-top (OTT) media market in the MiddleEast and North Africa (MENA), focusing on two segments.

    Video services: These include video content distributed

    over the operators infrastructure with an unmanaged

    infrastructure (unlike IPTV). Content can be consumed on

    mobile devices, desktop computers or TVs.

    Music services: These include digital music streaming and

    download services. Most of the music consumed in the

    region is pirated, but new companies have recently emergedto provide legal music streaming and download services.

    The report also provides recommendations for fixed and mobile

    operators, and content players in the region. Figure 1 gives

    an overview of some of the companies discussed.

    This report is based on several sources:

    Analysys Masons internal research

    interviews of stakeholders in the MENA market our survey of 2000 feature phone and smartphone users

    conducted between November 2012 and January 2013 in

    Egypt, Saudi Arabia and UAE.1

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    Market Major com panies discussed

    Video Music

    Bahrain Batelco

    Egypt Active Digital Development,

    LINKdotNET, TE Data

    International Google (YouTube), Netflix,

    Dailymotion

    Apple, Blogmusik (Deezer)

    Jordan d1g, iAraby, Istikana,

    TootCorp

    Umniah

    Pan-Middle

    East

    Aljazeera Satellite Network,

    icflix, MBC, Sky News

    Arabia

    Anghami, Hewlett-Packard

    (HP), Music Master,

    Ooredoo, UrFilez, Wataniya

    Telecom,Yala Music

    Saudi Arabia STC

    UAE Abu Dhabi Media, EITC(du), Etisalat, OSN

    Note: Case studies are provided for players highlighted in bold.

    1 For further details, see Mobile Internet Survey in the Middle East and Africa 2013: OTT

    services and mobile money usage. Available at www.analysysmason.com/MIS-MEA-OTT.

    Figure 1: Major companies discussed in this report [Source: Analysys

    Mason, 2013]

    http://www.analysysmason.com/MIS-MEA-OTThttp://www.analysysmason.com/MIS-MEA-OTThttp://www.analysysmason.com/MIS-MEA-OTThttp://www.analysysmason.com/MIS-MEA-OTThttp://www.analysysmason.com/MIS-MEA-OTThttp://www.analysysmason.com/MIS-MEA-OTT
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    The OTT media market in the Middle East and North Africa: emerging players and operator strategies

    Strategic approaches to OTT: operators should use their core capabilities

    to determine how to position themselves in the OTT media market

    Fixed and mobile operators have several assets that they could use in a partnership with an OTT media player. Operators could

    decide to limit access to OTT media completely, but we believe that they should instead adopt a more-constructive approachthrough partnerships with OTT players.

    Operators could play a significant role in this emerging content market by offering a new distribution channel and facilities for

    monetisation, such as integrated billing. They could also profit from OTT video by monetising the additional bandwidth that consumers

    use, but should offer additional data capacity at a reasonable cost and avoid the temptation to impose excessive charges. At the same

    time, OTT players would be able to provide fresh content to mobile subscribers, and create opportunities to improve the value of

    operators data offerings through media bundling.

    15

    Figure 5: Operators core capabilities and their benefits to OTT players [Source: Analysys Mason, 2013]

    Operator capabi l i ty Benefi ts to OTT players

    Provide connectivity Provides a distribution channel for their services.

    Marketing and reach Uses traditional sales and marketing channels to promote media contentfor example, by launching SMS

    campaigns, placing advertisements in their applicationstores and positioning content at the top of their portals.

    Billing relationship with customers Facilitates payments for premium content via means such as integrated billing, in a region where a high proportion of

    the population is unbanked.

    Ability to control quality of experience Operators have the ability to offer an enhanced user experience and enable end-to-end control of content

    management, delivery and quality of service.

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    The OTT media market in the Middle East and North Africa: emerging players and operator strategies 38

    Executive summary

    Recommendations

    OTT media market overview and value chain

    OTT video services and strategies in MENA

    OTT music services and strategies in MENA

    About the author and Analysys Mason

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    Analysys Mason Limited 2013

    The OTT media market in the Middle East and North Africa: emerging players and operator strategies

    About the author

    Karim Yaici(Analyst) works on Analysys Masons The Middle East and Africaregional research programme. Hisprimary areas of specialisation include mobile operators VAS strategies in developing markets, and the adoption of

    IP Multimedia Subsystem (IMS) services and mobile devices. Prior to joining Analysys Mason, Karim was an

    associate analyst at Informa Telecoms & Media, where he authored reports on mobile accessories and mobile

    applications. Prior to that, he worked as a research engineer in the Centre for Communication Systems Research

    (CCSR) and Vodafone. Karim holds an MSc in Information Systems Management from the University of

    Southampton and a PhD in humancomputer interaction from the University of Surrey.

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    Analysys Mason Limited 2013

    The OTT media market in the Middle East and North Africa: emerging players and operator strategies

    About Analysys Mason

    Knowing whats going on is one thing. Understanding how to take advantage of events is quite another. Our ability to understand the

    complex workings of telecoms, media and technology (TMT) industries and draw practical conclusions, based on the specialistknowledge of our people, is what sets Analysys Mason apart. We deliver our key services via two channels: consulting and research.

    40

    Consulting

    Our focus is exclusively on TMT.

    We support multi-billion dollar investments, advise clients on

    regulatory matters, provide spectrum valuation and auction support,

    and advise on operational performance, business planning and strategy.

    We have developed rigorous methodologies that deliver tangibleresults for clients around the world.

    For more information, please visit www.analysysmason.com/consulting .

    Research

    We analyse, track and forecast the different services accessed by

    consumers and enterprises, as well as the software, infrastructure

    and technology delivering those services.

    Research clients benefit from regular and timely intelligence inaddition to direct access to our team of expert analysts.

    Our dedicated Custom Research team undertakes specialised and

    bespoke projects for clients.

    For more information, please visit www.analysysmason.com/research .

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    Analysys Mason Limited 2013

    The OTT media market in the Middle East and North Africa: emerging players and operator strategies

    Research from Analysys Mason

    We provide dedicated coverage of developments in the telecoms, media and technology (TMT) sectors,

    through a range of research programmes that focus on different services and regions of the world.

    41

    Alongside our standardised suite of research programmes, our Custom Researchteam undertakes specialised, bespoke research

    projects for clients. The dedicated team offers tailored investigations and answers complex questions on markets, competitors and

    services with customised industry intelligence and insights.

    To find out more, please visit www.analysysmason.com/research.

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    Analysys Mason Limited 2013

    The OTT media market in the Middle East and North Africa: emerging players and operator strategies

    Consulting from Analysys Mason

    For more than 25 years, our consultants have

    been bringing the benefits of applied intelligence

    to enable clients around the world to make

    the most of their opportunities.

    42

    Our clients in the telecoms, media and technology (TMT)

    sectors operate in dynamic markets where change is

    constant. We help shape their understanding of the future

    so they can thrive in these demanding conditions. To do

    that, we have developed rigorous methodologies that

    deliver real results for clients around the world.

    Our focus is exclusively on TMT. We advise clients on

    regulatory matters, help shape spectrum policy and develop

    spectrum strategy, support multi-billion dollar investments,

    advise on operational performance and develop new

    business strategies. Such projects result in a depth of

    knowledge and a range of expertise that sets us apart.

    We help clients solve their most pressing problems,

    enabling them to go farther, faster and achieve their

    commercial objectives.

    To find out more, please visit

    www.analysysmason.com/consulting .

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    Analysys Mason Limited 2013

    The OTT media market in the Middle East and North Africa: emerging players and operator strategies

    Published by Analysys Mason Limited Bush House North West Wing Aldwych London WC2B 4PJ UK

    Tel: +44 (0)845 600 5244 Fax: +44 (0)845 528 0760 Email: [email protected] www.analysysmason.com/research Registered in England No. 5177472

    Analysys Mason Limited 2013. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any meanselectronic, mechanical,

    photocopying, recording or otherwise without the prior written permission of the publisher.

    Figures and projections contained in this report are based on publicly available information only and are produced by the Research Division of Analysys Mason Limited independently of any c lient-

    specific work within Analysys Mason Limited. The opinions expressed are those of the stated authors only.

    Analysys Mason Limited recognises that many terms appearing in this report are proprietary; all such trademarks are acknowledged and every effort has been made to indicate them by the normal UK

    publishing practice of capitalisation. However, the presence of a term, in whatever form, does not affect its legal status as a trademark.

    Analysys Mason Limited maintains that all reasonable care and skill have been used in the compilation of this publication. However, Analysys Mason Limited shall not be under any liability for loss or

    damage (including consequential loss) whatsoever or howsoever arising as a result of the use of this publication by the customer, his servants, agents or any third party.


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