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1
ANNUALREPORT
2008
THINKING AHEAD – MOVING FORWARD
Foreword ..............................................................................04
History ...................................................................................06
HighlightsoftheYear ..........................................................10
People ..................................................................................12
Facts&Figures ......................................................................17
DevelopmentoftheCompanyGroup .................................18
AirFreightandSeaFreightEurope .....................................20
RoadTransportEurope ........................................................22
Asia ........................................................................................24
Oceania,MiddleEast,Africa(OMEA) .................................26
Americas ................................................................................28
CommittedtoSustainability ................................................30
Products ................................................................................32
HellmannLocations .............................................................34
3Contents
Foreword
5
JostHellmann KlausHellmann KarlEngelhard ManfredFischer MarkHellmann
Main BoardThecompany’soverallperformancein2008remainedpositivedespitetheglobal
economicslowdownwhichbecameespeciallyevidentinthe4thquarterof2008,
wherefreightvolumesdecreasedsignificantlyworldwide.Currencyadjusted
revenuegrowthfortheyearreached4.6percentbringingthetotalannualglobal
revenueto2.87billioneuros.Onaregionallevel,theAmericasdivisionachieved
anexceptionalgrowthinrevenuesof14.9percent,makingitthetopperforming
regionfollowedbyEuropeat6.7percent*beforeOMEA(Oceania,MiddleEast
andAfrica)andAsia.
Thetopperformingindustrysolutionsintermsofrevenuegrowthwere:the
AutomotivedivisionandtheContractLogistics&Consultingsectorwith75.7
percent*and27.7percent*respectively.Whilethecompany’scoreproductssaw
itsglobalairfreightrevenuesdecreasedby2percent*asaresultoftheeconomic
downturn,seafreightrevenuesactuallyroseby5.5percent*androadtransport
revenuesalsoincreasedbyanimpressive14.5percent*in2008.
Themarkettrendshiftedtowardsdispatchingalargerquantityofsmallership-
mentsandhasresultedinanincreasednumberofconsignments,lowertonnage
figuresandaslightdecreaseinthetotalnumberofseafreightcontainerstrans-
ported.Overall,thenumberofconsignmentshandledbythecompanyincreased
by9.6percentyearonyearwhiletonnagedecreasedby0.9percentandthetotal
numberofTEUsdecreasedby2.8percent.
*Denotesfiguresaftercurrencyadjustment
History
Throughoutitsmorethan137-yearhistory,Hellmannhasdistinguisheditselfwith
manyattributesbutonlytwodifferingtraits;anunwaveringfocusoncustomer
satisfactionandaneagernesstoembraceinnovationandchange.Sinceourhumb-
lebeginnings,ourgoalhasbeen–andalwayswillbe–togrowalongsideour
customers.
1871 CarlHeinrichHellmannfoundsthecompanyasaone-manbusiness
deliveringgoodsbyahorse-drawncart.
1925 Hellmannbecomesoneofthefirstcompaniestosuccessfullyreplace
theirhorse-drawnfleetwithcoal-poweredtrucksinGermany.
1935 Aninnovationinefficienttransportmanagement:Hellmannlaunchesa
largescale(LTL)consolidatedfreightterminalwith60employees.
1968 Aftermorethan20yearsofpost-wargrowthandexpansionacross
Europe,thecompany’ssharesaretransferredtothefourthgeneration,
JostandKlausHellmann.
1976 HellmannbecomesafoundingmemberoftheDPDparcelsystemservice.
1981 HellmannopenstheirfirstAsianofficeinHongKong,followedsoonafter
byofficesinthePeople’sRepublicofChina,Taiwan,Singapore,South
Korea,andmorerecentlyVietnam,SriLankaandJapan.
1987 OperationsbegininSydney,Australia,followedoneyearlaterbyoffice
openingsinNewZealand.
7
Hellmann: A History of Innovation and Partnership
9
1988 OperationsbegininLongBeach,California,andexpansionensueswith
officesin18U.S.cities,6Canadiancities,andadditionalHellmannoffices
acrossMexicoandSouthAmerica.
1992 TheHellmannpartnernetworkexpandsintoEasternEurope.
1996 Hellmanncelebrates125yearsofcustomerenthusiasmandhasdeveloped
aglobalnetworkof341officesin134countries.
2002 Globalgrossrevenueexceeds2billioneurosasHellmann’sservices
becomeprogressivelymoreindustry-specificwithproductsfromthe
Perishable,Automotive,Fashion,High-Tech,ProcessManagement,
ContractLogistics&Consultingdivisions.
2004 ConstructioniscompletedonthenewShanghaiairfreightwarehouse.
Thecompany’soperationsnowinclude7A-Classlicensesand23officesin
thePeople’sRepublicofChina.
2006 Hellmannreceivesthecoveted“AwardofExcellence”fromthe
GlobalInstituteofLogistics.
2007 HellmannopensofficesinIndiaandPakistan.InAugust,theEuropean
LogisticCenter(ELC)inMunichisputintooperationandbeginsthe
distributionofsparepartsforMANvehicles.ThesecondELCbasedin
ParisbeginsoperationsinDecember.
2008 BestOfficeAwardforthenewbuilding“SpeicherIII“inOsnabrueck
awardedbythe“Wirtschaftswoche“(aGermanbusinessmagazine).
Highlightsof the Year
BentelerAutomotiveawardsHellmannwith“SupplieroftheYear“
EveryyearsuppliersfromtendifferentcategoriesarerecognizedbyBenteler
Automotiveasthebestglobalsuppliers.Inthecategoryoflogistics,Hellmann
receivedtheawardforoutstandingtransatlanticProcurementlogisticsservices
includingthespecificdevelopmentandimplementationofpackingsolutionsfor
optimalloadingandutilizationofcontainerspace.
Hellmannreceivesqualitycertificateforbeingfamily-oriented
InApril2008HellmannWorldwideLogisticswasawardedthe“berufundfamilie”
(jobandfamily)certificateafteranextensiveaudit.Thiscertificateisbasedon
aninitiativebyaGermanycharityandhasexistedsince1998.Sinceitsinception,
ithasbeenrecognizedasaprestigiousawardforfamily-andemployee-oriented
companies.
HellmannwinstheGerman“BestOfficeAward”
On21October2008,asapartoftheOrgatecInternationalFairinCologne,Hell-
mannreceivedthe“BestOfficeAward”foritsnewbuilding–the“SpeicherIII“
officeinOsnabrueck.TheawardwasgrantedbytheCologneFair,theGerman
businessmagazine“Wirtschaftswoche“aswellasscientistsfromtheInstituteof
ErgonomicsattheDarmstadtTechnicalUniversity.
GreatCLCsuccessforHellmannUSA
On1July2008HellmannCLC,Inc.–adivisionofHellmannWorldwideLogistics,
Inc.–announcedtheacqusitionandpartnershipwithWestPointHome,Inc.to
manageandoperatetheDistributionCenterinWagram,NorthCarolina.The
10
WestPointCenterrepresentsthelargestCLCsetupforHellmannintheUSAand
willbeasignificantsteptowardsthegrowthofHellmann’sCLCproduct.
EnvironmentalManagementSystemISO14001
In2008,HellmannWorldwideLogisticsreceivedISO14001certificationinthree
additionallocations;Miami(US),Lichfield(UK)andHongKong(CN)allachieved
therequiredstandardofenvironmentalsustainabilityastheglobalcertification
programcontinues.
ChinaTraderAward
On18November2008CathayPacificGermanyawardedtheprestigiousChina
TraderAwardtoGerman-basedcompaniesforextraordinaryandcontinuous
engagementinthePeople’sRepublicofChinaandHongKong.HellmannWorld-
wideLogisticsparticipatedthisyearforthefirsttimeandwonthe“ChinaTrader
AwardforSustainableBusiness“.Toqualifyforthisaward,Germancompanies
musthaveasustainableandlongtermrelationshipwithChinaatthecoreoftheir
businessactivities.
11
People
13
Ourtoppriorityremainedattracting,recruiting,developingandretaining
peoplewhocanliveuptotheexpectationsofourcustomersandthemarkets
inwhichweconductbusiness.Wecontinuouslylookforpassionateandinno-
vativepeopletohelpuscreateourfuture.Hellmanniscommittedtobeinga
globalemployerofchoice.
Wearededicatedtoprovidingopportunitiesforcontinuouslearningtoour
people.Injob-relatedtrainings,employeesattendseminarstoacquirenew
skillsandincreaseknowledge,preparingthemfornewchallengesanddevelo-
pingtheircareeratHellmann.Continuouslearningprogramsincludeon-the-
jobtraining,classroomlearning,e-Learning,jobrotation,mentoring,and
professionaldevelopment.Putsimply,weofferchallengingassignmentsand
theopportunitytoworkwithhighlycommittedandtalentedpeoplearound
theworld.
In2008ourstaffgrewgloballyto8,900full-timeemployees.
People First – the Essence of our Success
Hellmann’sPeople-Firstphilosophycanbesummarizedasfollows:
nWeinvestinthedevelopmentofourpeople.
nWecultivateindividualtalent.
nWeenableknowledgetransferinallareasofourbusiness.
nWeencourageteamworkandfosterastrongsenseofcommunityamong
ourpeople.
nWeoffercertifiedapprenticeshipsandinternshipsallovertheworld.
14
Europe
200820072006
Asia
200820072006
OMEA
200820072006
America
200820072006
Total
200820072006
4,5775,3575,426
1,1881,5031,565
530579603
9901,1171,306
7,2858,5568,900
NumberofEmployees
15
ThefoundationofourHumanResourceinitiativesisbasedon:
nRecruitingthebestwithoutcompromise.
nPerformancemanagementthroughcontinuousappraisalsandfeedback.
nFocusedpeopledevelopmenttomaintainandimproveperformance.
nEmployeecommitmentthroughrecognition,rewardandsupport.
Facts &Figures 17
Despitetheglobaleconomicslow-
down,totalturnoverforthecompany
grouprosein2008to2.87billion
Euros.Europeremainedthelargest
producerofrevenuewith56.3percent
oftotalrevenues;Asiagenerated17.5
percent,theAmericas17.4percentand
OMEA8.8percent.
Intermsofproducts,roadtransport
reportedthehighestrevenuegrowth
fortheyear.Seafreightalsoincreased
whiletheairfreightdivisionreported
aslightreductioninyearonyearreve-
nuesasaresultoftheglobaleconomic
downturnspecificallyinthesecond
halfof2008.Theotherproducts,when
groupedtogether,alsoreporteda
smalldeclineintotalrevenuesincom-
parisonto2007.
Seafreightremainedthelargestdivision
with32.8percent,airfreight’sshare
declinedbyafractionto28.5percent
andtheroadtransportdivisionincrea-
seditsshareto22.8percent.Theother
divisionsaccountfortheremaining
15.9percent,representingonlyaslight
decreasefromthepreviousyear.
Development of the Company Group
18
PercentagesGermany/International2008
57.5
42.5 Germany
International
PercentagesoftheRegions2008%
%
56.3
8.8
17.4 Americas
OMEA
Europe
17.5 Asia
PercentagesoftheDivisions2008%
22.8
32.8
28.5 AirFreight
SeaFreight
Overland
15.9 Others
19
RevenueoftheDivisions2008inmillioneuros
655.6
943.8
819.6 AirFreight
SeaFreight
Overland
455.0 Others
TotalRevenueinbillioneuros
2008
2007
2006 2,65
2,82
2,87
Withnearly23percentofthetotal
turnoverworldwide,theEuropeanair
andseafreightgrouprepresentedthe
largestcomponentofglobalrevenues.
Thecompany’sownairfreightandsea
freightentitiesnowinclude12Euro-
peancountrieswiththeacquisition
oftheCzechRepublic,Turkeyand
Denmarkin2008.
Duetoasignificantreductionin4th
quartertrade,theairfreightsector
suffereda4percentdeclineinconsign-
ments,a13percentreductioninton-
nageandadecreaseof4percent*in
totalannualrevenues.Asadirectresult
ofincreasedbusinessdevelopmentand
acquisitions,theEuropeanseafreight
turnoversectorreportedanincreasein
revenuesanda6percentgrowthinthe
numberofTEUstransporteddespite
theworseningmarketsituation.
Air Freight and Sea Freight Europe
20
AirFreightConsignments
2008
2007
2006 206,283
204,144
196,880
SeaFreightTEUs
2008
2007
2006 120,382
139,489
147,827
AirFreightTonnage
2008
2007
2006 118,324
117,010
101,291
*Denotesfiguresaftercurrencyadjustment
21
AirFreightTurnoverinmillioneuros
2008
2007
2006 259.1
276.8
260.2
SeaFreightTurnoverinmillioneuros
2008
2007
2006 292.5
357.0
388.3
Afteraverysuccessfulfirsthalfof2008,
volumesinallEuropeanroadtransport
segmentswereadverselyaffectedinthe
4thquarterasaresultofadecliningeco-
nomy.Despitetheglobaleconomicset-
back,thenumberofconsignments,the
totalweighttransportedandtheannual
turnoverintheEuropeanroadtransport
divisionstillincreasedyearonyear.
TheEuropeanTruckingnetworkwas
entirelyreorganizedin2008andthere-
ductioninthenumberofpartnersfrom
25to10resultedinaharmonizationof
systemsandprocesses.Thecontinued
expansionofthegatewayconceptalso
allowedforincreasedoptimizationof
deliverytimesacrossEurope.In2008,
HellmannSpainjoinedtheEuropean
roadtransportnetwork,anewtrucking
branchopenedinRuesselsheimnear
Frankfurtand12newbranchesopened
inRussia,Belarus,Ukraine,Latvia,Lithu-
aniaandEstonia.InTurkey,thejointven-
turewasdissolvedandthecountrynow
operatesundertheHellmannWorldwide
Logisticsbanner.
Road Transport Europe
22
OverlandConsignments
2008
2007
2006 9,281,347
10,678,934
11,881,207
OverlandTonnage
2008
2007
2006 3,141,504
3,876,683
3,982,899
23
OverlandTurnoverinmillioneuros
OthersTurnoverinmillioneuros
2008
2007
2006 485.4
575.7
650.7
2008
2007
2006 336.6
374.3
319.7
Asiaasaregionexperiencedvery
positivegrowthinthefirsthalfof
2008withnearlyallcountriesperfor-
mingwell.However,theeffectsofthe
globaleconomicdownturnonAsian
tradebecameevidentinthefourth
quarteroftheyearresultinginareve-
nuereductionof6.8percent*.Despite
thenegativeeconomicinfluences,over-
alltonnageincreasedbyanexceptio-
nal11.7percent,whilethenumberof
consignmentsremainedflatandthe
totalnumberofTEUsdroppedonly
slightlyby2.6percent.
Theairfreightcharterprogramwas
wellmaintainedandChinacontin-
uedtogrowwiththeexceptionof
SouthernChinaparticularlyinthe4th
quarter.Geographicmarketsshow-
ingthemostgrowthwereNorthern
China,Vietnam,Indonesiaand
Bangladesh.TheContractLogistics&
Consultingproducthasshowncontin-
uedstrongdemandwithmanynew
entrantsintheAsianmarketplace.The
companyhasinvestedextensivelyin
SouthAsianmarketssuchasIndia,Sri
Lanka,BangladeshandPakistan.
Asia
24 *Denotesfiguresaftercurrencyadjustment
AirFreightConsignments
2008
2007
2006 185,433
190,145
188,003
SeaFreightTEUs
2008
2007
2006 135,070
162,493
161,303
AirFreightTonnage
2008
2007
2006 134,887
134,202
125,223
25
AirFreightTurnoverinmillioneuros
2008
2007
2006 372.1
323.8
324.8
OthersTurnoverinmillioneuros
2008
2007
2006 0.350
5.993
9.799
SeaFreightTurnoverinmillioneuros
2008
2007
2006 153.5
180.4
168.2
In2008,theOMEAregionwasalso
affectedbytheglobaldownturnand
experiencedadownwardtrendincon-
signments,tonnagesandTEUnumbers
duringthefinalquarteroftheyear.
Overalltheregionreportedareduction
intonnageof4.9percent,areduction
inconsignmentsof1.7percentandthe
numberofTEUstransporteddecreased
by26.7percent.Intheproductdivisions,
theAutomotivedivisioncontinued
togrowwitha9.2percent*revenue
increasemainlyasaresultofbusiness
growthintheMiddleEastdistribution
hubinDubaiandastrongdemandfor
specializedautomotiveservicesinSouth
Africa.TheContractLogistics&Con-
sultingsectorgrewby15.8percent*
asaresultoftheproductbeingwell
receivedinAustralia,NewZealandand
theUAE.Despitethereductioninton-
nage,theseafreightdivisionreported
revenuegrowthof3.6percent*while
airfreightrevenuesdroppedby1.3
percent*.Theregionoverallreported
atotalannualturnoverincreaseofjust
underonepercent*yearonyear.
Oceania, Middle East, Africa (OMEA)
26 *Denotesfiguresaftercurrencyadjustment
AirFreightConsignments
2008
2007
2006 48,673
45,485
42,516
SeaFreightTEUs
2008
2007
2006 43,050
49,198
36,140
AirFreightTonnage
2008
2007
2006 21,601
24,113
18,024
27
AirFreightTurnoverinmillioneuros
2008
2007
2006 82.8
86.4
70.3
OthersTurnoverinmillioneuros
2008
2007
2006 37.3
38.6
43.4
SeaFreightTurnoverinmillioneuros
2008
2007
2006 167.8
168.5
139.8
Totalrevenuefortheregionin2008
was498.7millionEuroscomparedwith
432.2millionEurosforthesameperiod
in2007,anincreaseof15.4percent*.
Bothtonnageandconsignments
increasedby3.4percentand3percent
respectively.ThetotalnumberofTEUs
transportedfellslightlyby0.7percent.
Thisgrowthwasconsistentwithinthe
threesub-regionsofUSA,Canadaand
LatinAmericaandwasimpressively
maintaineddespitetheeconomic
downturnthroughoutthesecondhalf
of2008.Marketsharewasexpanded
intheregionthroughanaggressive
focusonnewproductssuchasContract
Logistics&ConsultingaswellasProject
business.
Americas
28 *Denotesfiguresaftercurrencyadjustment
AirFreightConsignments
2008
2007
2006 149,315
166,577
179,708
SeaFreightTEUs
2008
2007
2006 150,634
172,470
168,108
AirFreightTonnage
2008
2007
2006 142,102
175,634
163,127
29
AirFreightTurnoverinmillioneuros
2008
2007
2006 181.4
150.2
164.3
OthersTurnoverinmillioneuros
2008
2007
2006 58.3
59.1
86.9
SeaFreightTurnoverinmillioneuros
2008
2007
2006 219.6
223.3
247.5
ForagloballyactivecompanysuchasHellmannWorldwideLogistics,thedevel-
opmentofeconomicinterestsisinherentlyconnectedtoourresponsibilitytothe
environmentandtheideaofsustainabledevelopmenthaslongbeenourfocus.
AtHellmannwearecommittedtoworkingwithinastructuredsystemofenviron-
mentalmanagementusingtask-orientedmethods,continuousself-monitoring
andregularexternalauditing.
30
Committed to Sustainability
Forallofouractivitieswehavegoalsinplacetoachievesustainabledevelopment.
Someofourtasksinclude:wastereductionandrecycling,reductionofgreen-
housegasemissionsinallvehicles,energysavingandelectricityreductioninthe
workplace,eliminationofenvironmentallyharmfulchemicalsandcleaningagents
fromtheworkplace,greenspacemaximizationforexteriorareas,eliminationof
saltusageforwinterwalkwayandparkingmaintenance;sponsorshipofecologi-
calandenvironmentallyfriendlyprogramsandISO14001certification.
Werecognizethatthereisstillmuchtobedoneandwearecommittedtoen-
suringthatallourbusinessactivitiesandservicescontinuetobeeconomically,
sociallyandenvironmentallyresponsible.
31
Products
33
Nationaland
ContinentalRoadfreight
Courier-Express,
ParcelServices
ContractLogistics&Consulting
Airfreight,Seafreight,
Sea-Air,Customs
Brokerage
DirectLoad,RailSolutions
IT-Solutions
Industry Solutions:Automotive,Electronics,Fashion,Healthcare,
Perishables,PublicPrivatePartnership
Portfolio
34
HellmannLocations
www.hellmann.net
Osnabrueck
HellmannWorldwideLogistics
GmbH&Co.KG
Elbestrasse1
49090Osnabrueck
Germany
Phone +49541605-0
Fax +49541605-1211
Sydney
HellmannWorldwideLogisticsPtyLtd.
AirgateBusinessPark
289CowardStreet
2020MascotNSW
Australia
Phone +6129667-7555
Fax +6129667-7666
Miami
HellmannWorldwideLogistics,Inc.
10450DoralBoulevard
Doral,Florida33178
UnitedStatesofAmerica
Phone +1305406-4500
Fax +1305406-4519
Hamburg
HellmannWorldwideLogistics
GmbH&Co.KG
Industriestrasse100
21107Hamburg
Germany
Phone +49407537-00
Fax +49407526208
HongKong
HellmannWorldwideLogisticsLtd.
Unit2,G/F,BlockA
TonicIndustrialCenter
26KaiCheungRoad
KowloonBay,Kowloon
HongKong
Phone +8523626-8000
Fax +8522796-7303
35
Hellmann Headquarters
Certifiedpaperfromsustainableforestry