Annual Report Cover - Bermuda College - Bermuda College · 2019-11-20 · Information contained in...

ANNUAL REPORT2018-2019

Information contained in this Annual Report is current according torecords on file and verification at the time of printing.

Bermuda College is accredited by the New England Commission ofHigher Education (NECHE).

Inquiries regarding the accreditation status should be directed to theadministrative staff of the institution.

Individuals may also contact:

New England Commission of Higher Education3 Burlington Woods Drive, Suite 100 Burlington, MA 01803-4514Tel: (781) 425-7785 Web: www.neche.org

2018-2019 MISSIONBermuda College will be recognised locally and internationally asa centre for excellence as it responds to the diverse needs of thecommunity through innovative, quality teaching and research thatenables students to enrich their lives intellectually, economically,socially, and culturally.

2018-2019 VISIONBermuda College, the only tertiary level institution in Bermuda, iscommitted to setting Bermuda’s students on the paths to successthrough the provision of comprehensive academic and technicaleducation, along with professional training, personal and academicsupport services, quality facilities, and interactive partnerships withlocal and international entities.

2018-2019 CORE VALUESCOMMITMENT TO STUDENTS

QUALITY TEACHING

COMMITMENT TO EMPLOYEES

RESPECT, RECOGNITION AND BEING VALUED

COMMITMENT TO HIGH STANDARDS

STABILITY, SECURITY AND SAFETY

RESPONSIBILITY AND ACCOUNTABILITY

Setting Bermuda’s Students on the Paths to Success.

CONTENTS

Chairman’s Report 2

President’s Report 3

About Us 4

STRATEGY 1 5

Student Success

STRATEGY 2 23

Campus Culture

STRATEGY 3 23

Human Capital

STRATEGY 4 27

Diversification of

Revenue & Partnerships

STRATEGY 5 29

Infrasture

STRATEGY 6 31

Branding & Marketing

DELIVERING SUCCESS

CHAIRMAN’S REMARKS

Peter Sousa

2 BERMUDA COLLEGE ANNUAL REPORT 2018 - 2019

Planning for the viability and the sustainability of anorganisation is the fundamental responsibility of anygoverning body. Doing so with the realisation that your organisation plays a unique role, and a key com-ponent to the success of its community and domesticeconomy, becomes a sobering undertaking, indeed.

This has been a defining year for the College in somany ways. The College’s Board of Governors hashelped chart a new direction for the institution withthe creation of its new five-year Strategic Plan: Vision2023 – “Delivering Success”. Beyond this, individuallyand collectively, the Board has served on sub-commit-tees, held Retreats, and undergone professional de-velopment, all to ensure that they are giving the very best of themselves in service to such a great institution.

I am firmly convinced that the College is well-posi-tioned to continue to provide a standard of education,second to none, and that it will continue to be recog-nised internationally, offering unparalleled opportuni-ties to our students to set their feet firmly on theirpaths to further education or career goals.

The Board and I are also indebted to the stellar workof the Bermuda College leadership team – Dr. DurandaGreene, President; Dr. Phyllis Curtis-Tweed, Vice Presi-dent of Academic & Student Affairs; and Mr. DwightFurbert, Vice President of Finance & Operations; andparticularly, to all employees for their selfless dedica-tion to the success of our students.

In September, the new Strategic Plan was presented tothe Board. It included six strategies each with attached

objectives and actions. The Plan was also presented toall employees in October, with a special AppreciationReception for stakeholders hosted in November.

Similarly, the BC Foundation developed to the pointthat a Chair and Deputy Chair were confirmed in Au-gust to be able to work with an external consultant tobegin to constitute the full Board. An earlier planningsession provided draft vision and mission statementsand goals for the Foundation. The BC Foundation wassubsequently incorporated as a company limited byguarantee on October 25, 2018.

Other highlights for this reporting year include:The College Rebrand initiative began in earnest as

the immediate actionable part of the Strategic Plan. A two, day-long training session on re-branding washeld, facilitated by an overseas consultant.The 2017 – 2020 BPSU agreement was signed in

July with employees. The Climate Survey Implementation (CSI) Commit-

tee presented the first update of actions resulting fromits recommendations.Three Honorary Fellows were confirmed for the In-

duction Ceremony and Dinner in February: Mr. AndrewBanks; Mr. Peter Durhager; and Dr. Wilbert Warner.

Going forward, the Board of Governors will continue to look for opportunities to further strengthen the important role and relevance of Bermuda College inthe community. With the help and support of the Col-lege’s employees and the ongoing confidence of theGovernment, the upcoming year is one full of promiseas we all work towards helping and supporting stu-dents in discovering their many paths to success.

Bermuda College is proud to recognise its 2018-2019Board of Governors.

We would like to thank these individuals who dedicatetheir time in leading Bermuda College. They help ourstudents acheive their dreams with unparalleled experi-ence and satisfaction.

DEPUTY CHAIR Mrs. Romelle Warner

MEMBERSMrs. Malika CartwrightMs. Cherie DillMr. Christopher FamousDr. Duranda GreeneMs. Zaire HartMrs. Karmeta HendricksonMr. Randolph Horton J.P.Mrs. Delight MorrisMr. Jerome ReidMrs. Valerie Robinson-JamesMr. Romeo RuddockMs. Kathleen Sharpe KeaneMr. Bruce SharpeMs. Latifa SmithMs. Necheeka TrottMr. Nasir Wade

FIRST CHOICE FOR FIRST STEPS 3

PRESIDENT’S REMARKS

Dr. Duranda Greene

This year, as perhaps no other, Bermuda College’smotto, “Magna mirabilia portendi” – Great and won-derful things are foretold – has been epitomised withthe launch of several significant initiatives that willbode well for the institution and for the generationsthat will follow. The College is in transition and forthis 2018/19 reporting period, I am humbled to haveled an extraordinary group of dedicated individualswho have repeatedly proven their commitment tostudent success which has been demonstrated timeand time again in the pages ahead. These individualsare the ones who have helped to give the Collegesuch a bright and dynamic future.

I am also deeply indebted to the Board of Governorsfor their unequivocal trust and support for yet another year.

One of the institutional objectives mandated by theBoard was to provide a 5-year Strategic Plan for the College that would review societal changes andtrends in global education and business; explore theCollege’s relationships and standing with other colleges and learning organisations; examine studentexpectations and preferences; and invite input fromour employee constituents. It was critical that theCollege engaged deeply with all stakeholders to identify new areas of sustainability and relevance tothe community, and to maximise such opportunitiesto the ultimate benefit of the success of our students.The Bermuda College 5-year Strategic Plan “Vision2023: Delivering Success” was officially delivered inNovember 2018, after 11 months of rigorous work byan ad hoc Strategic Planning Committee, ably

assisted by Management Consulting Firm, Perform-ance Solutions Limited. It identified six key strategies– Student Success; Campus Culture; Human Capital;Diversification of Revenue & Partnerships; Infrastruc-ture; and Branding & Marketing, and projected a 5-year implementation schedule that would be directed by the new Institutional Effectiveness TaskForce (IETF), co-chaired by the two vice presidents.

In a similar vein, the Branding & Marketing compo-nent of the Plan (Strategy 6) was deemed to be a priority by the Board, and another ad hoc committeewas created, tasked with rebranding the College.These individuals, led by the President, were repre-sentative of faculty, support staff, alumni, students,the Board, and the corporate world, and were sub-sequently joined by local rebranding agency, Strata-G, as rebranding partners. The group met bi-weekly for seven months, engaging key constituentsalong the way with the objective of creating a vibrantbrand that would reflect the College’s new strategicdirection. The majority of the Committee’s work wasnear completion as of this reporting date with thecreation of new colours, new logo and a tagline.

Alumni CouncilDuring the past year the College, through its AlumniAdvisory Council, organised two events to engagealumni—a games night and an alumni soccer classic.The Council also spent the year establishing a data-base to include all Bermuda College alumni. This is an ongoing project with the goal to have an accuraterecord in place for the College’s upcoming 45 Anniversary.

Opportunities to engage with our publicDuring this past year I have had the honour of sharingthe wonderful things that are happening at BermudaCollege as a guest at the Hamilton Rotary Club, withParent Teacher Associations and in interviews withthe local media.

As the College embarks on this new Strategic direc-tion, I invite you to make the journey with us, notingour new transitional layout and the highlights of eachreport framed within the six strategies.

Great things are indeed foretold!

ABOUT USBermuda College was re-accredited by the New England Commission ofHigher Education (NECHE) in 2015, and has approximately 1000 studentsincluding the Division of Professional and Career Edducation registrations;662 of whom are registered in credit courses. There are 37 full-time lec-turers. Bermuda College offers a variety of academic, technical and pro-fessional courses in the following Divisions: Arts & Science; BusinessAdministration, Hospitality & Technical Education; Nursing and AlliedHealth and Professional and Career Education (PACE). Credit programmeslead to associate degrees, diplomas or certificates, while the College’s partnerships with external institutions provide on-Island access to under-graduate degrees and professional designations.

Bermuda College embraces the community college philosophy and is dedicated to offering the highest standards of academic and professional excellence. It boasts a virtual campus with wireless coverage throughoutthe campus.

HISTORYThe College was created by the Parliament of Bermuda through the passage of the Bermuda College Act in 1974 with the amalgamation ofthree flourishing institutions: the Bermuda Technical Institute, establishedin 1956; the Bermuda Hotel & Catering College, established in 1965; and the Academic Sixth Form Centre, established in 1967.

SIZE OF CAMPUS:26 acres

DEGREES AND CERTIFICATES GRANTED: Associate degrees, certificates and diplomas

NUMBER OF FACULTY: 37 full-time lecturers

AVERAGE CLASS SIZE: 15 students

ENROLMENT: 712 students (Academic Divisions)811 registrations (Division of PACE)

STUDENT SUCCESSSTRATEGY 1

We will equip and support our students to achievetheir educational and professional goals by offeringdynamic, relevant and varied programmes/coursesthat create clear pathways to success.

VICE PRESIDENTOF ACADEMIC AFFAIRS

Dr. Phyllis Curtis Tweed Ph.D.


During this reporting period, Bermuda College hasbeen working to realise its potential in all aspects ofcollege life and operations to move forward in fulfill-ing its mission. Areas of growth have been identifiedin our Strategic Plan, aptly entitled Delivering Success. The Institutional Effectiveness Task Force(IETF), comprised of 6 subcommittees, one for each of the strategic areas, has been charged with implementing the Plan. The accomplishments of thisgroup, under the leadership of the Vice Presidents, in seven short months are highlighted throughout this report. Our approach is developmental, and designed to maximise cross-campus involvement.

Kudos to the Academic and Student Affairs (ASA)team members for the synergy that has been devel-oped in achieving our goals, and to the faculty whohave collaboratively worked to address various issuesof concern. The Academic Council has also workedtogether to approve changes in programming, espe-cially the approval of the new pre-health AssociatesDegree programme with a concentration in medicalscience.

Special recognition to Registrar, Carleen Place and her team for their efforts and thoughtfulness in improving efficiency in the Student Enrolment, Registration and Records (SERR) Office and in theregistration process.

The Race and Resistance ConferenceIn November, Bermuda College collaborated with Oxford University and the Human Rights Commissionto host the Race and Resistance Conference. This

conference examined the intersection of race, resist-ance and history in the contemporary Bermuda landscape, and honoured Dr. Eva Hodgson. It alsofeatured the expertise of Bermudian academics and activists, including Dr. Quito Swan, Dr. Theodore Francis, Dr. Clarence Maxwell, and Rev. NicholasTweed. Special thanks to Paul Hardtman for his workin ensuring that the event was executed flawlessly.

The Transfer Pathways FairBermuda College hosted a Transfer Pathways Fairwelcoming 21 of our 30-plus external partners oncampus. The Fair attracted current BC students andfaculty, high school students and their parents in abid to stimulate interest and increase transfers intoour partner institutions, and will become a permanentfixture on the annual calendar.

External Articulation AgreementsBermuda College continues to increase the numberof articulation agreements with institutions across the Canada, the Caribbean, the United Kingdom andthe United States. These agreements allow studentsto enter universities with advanced standing and complete their baccalaureate degrees within 2 years.Bermuda College added 18 new agreements in thisreporting period. Many thanks and recognition to Dr. Constance Ridley-Smith for her work in this areaand on the Transfer Pathways Fair.

Corange Science WeekThe heads of the academic divisions, the Nursing Di-rector and other support departments worked collab-oratively to present Corange Science Week activities.Participants were privileged to attend a presentationby Bermudian, Dr. Carika Weldon, a biochemist whois conducting research at Oxford University.

Phi Theta KappaBermuda College launched the Beta Chi UpsilonChapter of Phi Theta Kappa, the international honoursociety in March. Members of this honour society must maintain a GPA of 3.5 to be inducted. Fifteenstudents were welcomed into the inaugural ceremony. The Beta Chi Upsilon advisors are Dr. Lisa Osborne and Ms. Nikkita Scott.

The LibraryHead Librarian Robert Masters and his staff continuetheir work to ensure that the Library meets the needsof students and the community. The Library’s hostingof a reading by Mrs. Ruth Thomas of Becoming byMichele Obama was particularly noteworthy.

ENROLMENT/GRADUATION 2018 2017

Total number of enrolled students Academic Divisions 712 652____________________________________________________________________

Students taking Credit Courses 662 630Students taking Non-Credit Courses 50 22____________________________________________________________________

Male Students 291 264Female Students 421 388____________________________________________________________________

Full-time Students 371 253Part-time Students 341 399____________________________________________________________________

Students in Programmes^ 581 471Students not in a Programme 131 181____________________________________________________________________

GRADUATES

Division of Business, Hospitality & Technical Education 86 72

Division of Arts & Science 58 58

Division of Nursing and Allied Health 10

Total Graduates 152 130____________________________________________________________________

GRADUATES – EXTERNAL PROGRAMMES 6 5

^Not including PACE students

ENROLMENT AND GRADUATION TABLE

COUNSELLING & CAREERCENTRE

Director Nikkita Scott, Ed.M.


Counselling & Career Centre strives to provide personal and academic support services by designingprogrammes and initiatives that empower, guide, advocate for, respect, understand and support the personal and/or professional development goals ofcurrent and prospective students.

HIGHLIGHTSStudent EngagementThe team created chalkboards illustrating “Take

What You Need” and “Give What You Can” themes to engage students during Fall 2018 Orientation. Thesession ended with both boards covered by post-itnotes highlighting the hopes, needs, and wants ofstudents for the academic year.

Counselling & Career Centre revived its open-houseconcept to create service awareness across the campus community. The Department’s patio wastransformed to create awareness of services in a mini-fair ambience that included brightly decorated information booths along with a wheel of fortune, “tall-man” basketball hoop, and popcorn machine.

Counselling & Career Centre also launched an online events calendar hosted by Tockify® to updatestudents about campus events in real-time. The calendar is embedded on the College’s website, and housed in the Department’s reception area.

Student engagement also improved with the launchof BC Connects, an online mentoring and job boardplatform, created to connect students and alumni withmentors and potential employers.

Student Voices Two student advocacy groups, MENSPEAK and TheVillage, made their presence known on campus and inthe larger community.

MENSPEAK continues to embrace its mandate ofproviding opportunities for leadership developmentand networking to male students.

“Wear Red Day” brought awareness to the impact of violence on our community

Participation in the “Need to Lead” radio talk show hosted by HOTT 107.5 discussed what it means to be a man and a leader.

THE VILLAGE moved beyond creating a safe placefor students identifying as LGBTQ, to sharing their ex-periences as a queer young person and shifting cam-pus awareness, policies and practice.

The “Safe Space” campaign, invited employees to identify their workspaces as a “safe zone”

An overseas diversity conference allowed students attending to gain exposure to the initiatives being implemented on other campuses. One such initiative included the distribution of a guide/reference book for employees. “Safe Zone” training is anticipated for the new academic year

Embracing OpportunitiesKen-nie Trott blazed a trail as the first Bermuda

College student to secure an internship in actuarial science as a result of a partnership with AtheneBermuda. This successful venture opens the door to future considerations.

Overall Usage of Counselling & Student Activities Services 18/19 17/18 16/17

Number of Students engaged (includes prospective/community clients)

840 688 787

Number of individual contacts (includes prospective/community clients)

3370 3186 2758

Number of psycho-educaional groups/workshop contacts 467 275 461

Number of documented Student Activities engagments 307 340 332

DELIVERING SUCCESS 9

Funding supportprovided by scholarships &awards.

$46,025

Funding support provided by BermudaCollege Financial Aid Programme (tuition,books, work, study,foster acare waivers)

$162,376

Funding supportprovided by Bermuda GovernmentTuition Grant

$300,303

May 2018graduatesaccessedindividualservices(see chart below)

741

Total Funds disbursed across all financial supportprogrammes

$508,704

STUDENT CONTACT BY SERVICE TYPE

COUNSELLING & CAREER CENTRESERVICES BY THENUMBERS

ACADEMIC RESOURCE CENTRE

DirectorDr. Lisa Osborne Ed.D.


The ARC is an integral part of student success at Bermuda College, serving all students in their quest for academic excellence, and providing academic support in a friendly, comfortable environment. A variety ofservices are offered: in-house tutoring, SMARTHINKING Online Tutoring, the Computerised Placement Test(CPT), academic skill-building workshops, disability support services, and freshman orientation. In addition, theARC provides leadership for the Associate Degree Dual Enrolment Programme and support for the Phi ThetaKappa Honor Society.

HIGHLIGHTSFreshman OrientationThe Academic Resource Centre in conjunction with the First Year Experience Committee, designed andimplemented freshman orientation for 150 new students. The purpose of the orientation was to familiarise them with academic expectations, and toacquaint students with the college campus and its resources. One hundred fifty students took their firststep on August 22, 2018 toward fulfilling their highereducational goals. Four students made their debut as Bermuda College student ambassadors, and did an outstanding job in organising and facilitating theorientation event.

On January 9, 2019, a Spring orientation was heldfor the first time for a much smaller freshman cohortof approximately 30 students.

STUDENT EXPERIENCESince May 2018, the ARC has been exploring strategiesto enhance the student experience, and impact student success. Adopting “Student Motivation” as thetheme, several initiatives were implemented.

The Affirmation WallA wall in the ARC was selected to display positive affirmations written by staff and students to motivatestudents to do and be their best, and to create newenergy and life in the space. It has developed into asymbol of hope and encouragement for all who cometo the ARC providing clients with an opportunity tocomplete the phrase, “I AM…….”

Associate Degree Dual Enrolment Dual Enrolment allows senior school students to earn college credit while still enrolled in highschool. Students in the programme are highly motivated and experience a great degree of academic success while learning about college life and preparing for university.

MAY 20186 students graduated with associate degrees

FALL 201827 new students were enrolled in the programme

GPA # of Students3.0 or above 132.0-2.99 11Below 2.0 3

With a pass rate of 90%, and 54% of that numbergaining a “B” grade or above, the cohort’s per-formance was outstanding. Of the fifteen studentsinducted into Phi Theta Kappa on March 21, 2019,six were dual enrolment students and two wereformer dual enrolment students.

Student Disability SupportThe number of students enrolled with docu-

mented disabilities increased from 27 in FA 2017 to 39 in FA 2018. The implementation of a disabil-ity coordinator has helped to improve the qualityof services for these students. There was also anincrease in the number of testing sessions for the Spring 2018 and Fall 2018 period.

SP 2018 FA 2018

Students with a documented disability

33 39

Extended Testing/SmallSetting sessions

75 57

Freshman Orientation


Phi Theta Kappa Honor Society:Phi Theta Kappa Honor Society is the largest honoursociety in higher education for two-year communitycolleges.

Fifteen members were inducted into the inauguralchapter of Beta Chi Upsilon at Bermuda College,launched on March 21, 2019. Students must meet and maintain high academic standards in order to be accepted into this prestigious society, guided byFour Pillars: Scholarship; Leadership, Service and Fellowship. The ARC Director was selected as one of two advisors.

Speakers Corner:A forum for students to speak about a variety of topics ranging from Human Trafficking to Independ-ence for Bermuda. Five students gave speeches at the standing room only, March event, which was well represented by students, faculty and staff. The red Inspiration Wall was a fitting background for theyouthful, energetic exchange of ideas.

The Inspiration Wall:A wall selected to display positive messaging has become known as the red wall and has brought energyto the entire area. Many students have commented onhow alive the space feels as a result of the InspirationWall and the Affirmation Wall.

DIVISION OF ARTS & SCIENCE

DeanTammy Richardson M.Ed.


An Arts and Science education provides students withan excellent foundation to study a broad base of careers. Staff and faculty continuously support a mandate of exposing and challenging new ideologiesand theories, while sharing their knowledge and expertise not just in the classroom, but also with thewider community.

HIGHLIGHTSThree students – Taj Donville -Outerbridge, Ashley

Steede and Dominique Williams from the Human andCultural Geography class took part in the BermudaBetter Energy Plan town hall meeting at BUEI held in November. The students presented their findingsand recommendations on an ASHRAE Level 1 energyaudit conducted as a class project,in the lead up to submissions to the Regulatory Authority for proposals for Bermuda’s Energy Future. The presenta-tion was well received. The students also attended the Energy Summit held at Hamilton Princess wherethey were able to interact with local and overseas industry leaders.

LEVEL ONE Walkthrough Energy Audit55% of the rooms had no natural light.14% of rooms had energy efficient lights.16% of rooms had energy star computers.78% of rooms have the AC on when they are empty.50% of rooms are too cold.65% of windows cannot be opened.10% of windows were damaged.90% of windows were not insulated.13% of ceiling tiles were damaged.

LOW COST RECOMMENDATIONSTurning off A/C units when not neededAdjust A/C to tolerable temperatureEncourage the use of already existing solar chargesEnsure windows and doors are closed when A/C is runningEnsure A/C units are cleaned/maintained regularlyTurn off appliances when not in useEncourage the use of natural light in the classroomIncrease education about energy efficiency via posters, emails, stickers etc.

Premiers ConcertArts & Science students Kelly Trott, (dancer) Jada

Phillips, (dancer) Naphisa Smith, (violinist) Xela Swan (Art) and BC alumni Lauren Genevieve (singer)were invited to perform at The 34th Annual Premier’sConcert.

Sand Sculpture CompetitionThe Sculpture class participated in the Annual Sand-

castle Competition at Horseshoe Bay. Students andArt lecturer, Mr. Michael Walsh worked for 6 hours inthe grueling heat. Jalen Franklin, Xela Swan, JordanHendrickson and Cerise Woodley won first place in theTeenage category with their entry of a really coolStegosaurus.

Student Artist: Isaiah Camara

Jalen Franklin, Xela Swan, Jordan Hendrickson

Xela Swan

Please

ECOFriendlyECOFriendlyECOFriendly


Corange Science WeekThe annual Corange Science Week is supported by the partnership between Roche Services Holdings Limited

formally Corange Limited and Bermuda College. Corange Science Week 2019 featured Bermudian Dr. Carika Weldon a Biochemist and researcher at University of Oxford. Her research involves developing methods of interpreting genetic codes. Dr. Weldon conducted a master class with high school and Bermuda College studentson nanopore sequencing and shedemonstrated to students how to do sequencing themselves.

The Bermuda Principles Foundation under the leadership of Dr. Weldon donated $5000.00 worth of researchequipment to Bermuda College, inclusive of a miniPCR mini-16 thermal cycler, the nanopore sequencer from Oxford Nanopore Technologies and the AminoLab genetic engineering kit. The 2019 Corange Scholarship recipient was Daelynn Richards.

ILS Convergence 2018Fifteen students were generously sponsored by

Insurance Linked Securities (ILS), ILS Convergence – at $1000/student – to attend the ILS Convergence2018 accompanied by faculty Craig Simmons, Dr. Ali Arouzi, and Dr. Jeremiah Faries. Tim Tetlow, aBermuda College alumnus, led two pre-conferencesessions that introduced the concept of insurance and took students through the process of pricing riskwith an insurance linked security. Students were ableto build connections with industry personnel and gainvaluable knowledge about the insurance industry. Thisexciting partnership has now expanded to providepaid internships at a local reinsurance company, andthe opportunity to enroll in an associate degree in General Insurance (AINS) through the Bermuda Insurance Institute. (BII).

Best & Bermuda College Partner on Eco SeriesUnder the guidance of senior lecturer Amy Harvey,

Bermuda College partnered with Bermuda Environ-mental Sustainable Taskforce (BEST) to host a seriesof six Eco Lunch n Learn lectures with renowned localenvironmentalists. The partnership allowed the Collegeto continue building relationships with communitypartners and become a hub for environmental education and awareness in Bermuda.

Education Students receive awardsAssociate of Arts (Human Services) students Kayla

Hollis and Laree Talbot were presented with a bursaryof $500.00 each by Education Minister, the Hon. DialloRabain to support their studies in the Early ChildhoodEducation field. Kayla and Laree attended the EarlyChildhood Symposium in March. Representatives fromUnion Square Productions and the Child DevelopmentProgramme who continue to support Bermuda Collegestudents through sponsorship to attend symposiums.

Dr. Carika Weldon Students assist with sequencing

DIVISION OF BUSINESS, HOSPITALITY AND TECHNICALEDUCATION

DeanDr. Trescot Wilson DBA


The Division of Business, Hospitality and Technical Education provides opportunities for students to develop careers in these respective disciplines, withfaculty and staff committed to making learning current and relevant through practical instruction, and innovative learning.

HIGHLIGHTSTwo Computer Information System (CIS) students

received invaluable experiences interacting with team-mates and industry partners during the TechnologyLeadership Forum (TLF) in the Summer. At the end of the internship, both students were recognised: Sher-Kyra Outerbridge was awarded the Most Im-proved Student Award, and Matthew Correia, The Most Outstanding Student Award.

Five students in the Associate of Science (Com-puter Information Systems) programme - SethSamuels, Dukarai Richardson, Randall King, James Bar-ber, and Christopher Montgomery – were sponsoredby the Association of Bermuda Insurers and Reinsurers(ABIR) in collaboration with the Bermuda Foundationfor Insurance Studies (BFIS) to attend the 5th editionof International Cyber Risk Management Conference(ICRMC) at the Hamilton Princess & Beach Club. Theconference focused on cyber risk with an emphasis on re/insurance and risk transfer solutions.

Renaissance Re sponsored four business scholars for the Renaissance Association of Americas Re BasicBermuda Scholarship programme. Keneilla Morrison,

Nisha Smith, Jahkera Tucker and Ken-Nie Trott participated in the two-day workshop that provided an overview of reinsurance transactions and its impact on the insurance companies’ bottom-line. Our studentswere also able to network with many Bermudian Underwriters, contract writers, claims and accountingprofessionals, attorneys and administrative staff working in the insurance industry.

The Hospitality Department welcomed employeesfrom an insurance company to a “Chopped Cooking”team building exercise at the College’s training kitchenand the Prospect Room. The venture provided aunique opportunity for businesses and agencies tolearn in a different environment, engage and have funwith colleagues on a different level, and discover new skills in the process.

Hamilton Princess Annual Chefs CompetitionHamilton Princess & Beach Club hosted the second annual Chefs Competition for Bermuda College culinary students. Celebrity Chef Marcus Samuelsson,hosted the competition for three Bermuda Collegeculinary contenders. The coveted prize was a year-long contract to work at Marcus’ in the hotel. The threestudents, Renee Daniels, Tremayne Bailey, and TamiyahDurrant (above) competed in three rounds. ReneeDaniels emerged the winner.

Technical Education - Dual Enrolment Students visit airport construction site

Bermuda College Students at Renaissance Re


Tree Frog App Four students - Diogo Mota, Kevin Da Costa, Randall King, Seth Samuels, and their lecturer, Michael Simmons were chosen to work with application developers in the Premier’s Office, to design, maintainand enhance a communication app, Tree Frog Commu-nication, to improve government communication andcreate efficiency.

AquaponicsThe Department of Technical Education built a green-house with an aquaponics system to grow fish andvegetables in an attractive, protective and integratedsystem. The solar-powered unit provided a unique, integrated STEAM teaching opportunity for physics,plumbing, chemistry, electronics, botany and mathe-matics. In the collaborative effort, Wood Technologyinstructor Kevin Bean and students designed and constructed the greenhouse. Technical Education Instructor Joseph Weeks and his class assembled the aquaponics plant, designed by Mr. Roy Dennison of Roy Aquaponics BDA.

Bermuda PoliceTechnical Education Instructor Joseph Weeks engagedthe Bermuda Police Service to provide a practicaldemonstration of the physics of speed. Using theirservice motorcycle and a radar gun, the Officersclocked motorcycles riding at various speeds todemonstrate the relationship between speed, velocityand acceleration.

(Image provided by Department of Information) Dual Enrolment students learning how to use the police radar gun

DIVISION OF NURSING & ALLIED HEALTH

Director Kathy Ann Swan, MA, BScN, RN


The Division of Nursing & Allied Health opened in Fall 2018. This new Division grew out of the NursingEducation programme formerly under the remit of the Division of Arts and Science. Its rapid growth andsuccess gave rise to the vision of expanding healthcarecourses, and the creation of an Allied Health Team, tomeet the needs of the local community.

The goal of the Division is to be recognised locally andinternationally for delivering high quality, innovativehealthcare education and to promote excellence in healthcare practices.

HIGHLIGHTSNine students graduated in May Commencement

ceremonies, bringing the total number of nursinggraduates to 37

97% SUCCESS RATE of Nursing students

82% PASS RATE of Nursing graduates sitting

the National Council Licensure Exam (NCLEX) – RN

100% JOB PLACEMENT rate for

2018 Nursing graduates

The 2018 Nursing Pinning Ceremony was held atthe Fairmont Hamilton Princess Hotel, with ‘Caring’ as its theme – a vital characteristic for the nursinggraduates. Guest speaker was Chief Nursing Officer,Mrs. Gaynell Hayward-Caesar. The Student Nurse Address was provided by Ms. Asha Caisey.

Nursing graduate Curlena Smith began under-graduate studies for a baccalaureate degree in Mental Health Nursing at Northampton University in the UK. Financial support was provided through the key partnership the College has with the Bermuda Hospitals Board which provides scholarships to nurs-ing graduates to attend and specialise in the mentalhealth programme at Northampton University.

Class of 2018 - Nursing Graduates Princine Bailey, Asha Caisey, Colita Dunlop, Corynne Edwards, Dwaynette Maderios, Dejhi-Anne McKoy, Azhanae Oliver, Zita Pitt, Terri Tear,Tonya Trott

Nursing Education TeamMrs. Kathy-Ann Swan R.N., Director of Nursing Education, Mrs. Renee Faulcon R.N., Lisa Blyden R.N., Kirsten Chow R.N., Sonya Stowe R.N.,Deon Burrows R.N., Karen Raynor R.N., Maxine Simmons R.N., Tammoi Simons R.N.

BERMUDA COLLEGELIBRARY

DirectorRobert Masters MLIS


The Bermuda College Library provides access to information and resources, teaches research skills, promotes the Library as a component of academicsuccess, and collaborates with faculty to assist withstudent success.

HIGHLIGHTSAn Instructional and Library Resources Technician,

Kelsey Burgess, was welcomed this year. This positionhad been vacant the previous semester, and is pivotalin the Library’s outreach to students and their successin using Library resources to their best advantage. The Instructional and Library Resources Technicianteaches freshman students how to use the electronicdatabases, how to find information on topics of inter-est, and how to cite their sources. Ms Burgess is also in charge of maintaining all of the Library databases.

IG: @bdacollege.bm

A new Library Instagram page created shortly afterher arrival, has been steadily increasing in followers.

Ebscohost’s magazine platform, Flipster, has become one of the more popular databases at the Library, as a result of its promotion through socialmedia and e-mail. As members of Generation Y and Z,Bermuda College students use social media to accessnews and keep up to date with campus events. Read-ership increased 200 percent compared to the previ-ous reporting period.

Memorial Ornaments were placed on the LibraryChristmas tree in memory of loved ones.

Ruth Thomas facilitated a book discussion onMichelle Obama’s “Becoming” 75 people attended(pictured below)

Christmas Tree adorned with Memorial Ornaments

Ruth Thomas moderating the book discussion on Michelle Obama’s“Becoming”

INSTITUTIONAL RESEARCH & PLANNING

Co-ordinator Cordell Riley, M.Sc.


EnrolmentThe College was able to stabilise the decline in enrol-ment figures attributed to a number of factors: the decline in the birth rate, emigration and a still sluggisheconomy.

Continued outreach to non-traditional markets and an expansion of the dual enrolment programme to include applied technology and applied science students also helped stave off further declines. Theaward of the Government Tuition Grant for its secondyear also provided opportunity for many who couldnot otherwise afford a college education.

There were a number of ad hoc surveys conductedduring the 2018-19 reporting period.

Nursing Stakeholder Feedback Survey – to determinehow Bermuda College nursing graduates were per-forming in their status as either an intern or employeeof the Bermuda Hospitals Board. This will assist the Division of Nursing & Allied Health in identifying areasfor improvement or enhancement.

Rebranding Survey – integral to the College’s five-yearStrategic Plan, the Rebranding Committee solicitedfeedback from the campus community about the rebrand initiative:

WAS IT REQUIRED? andHOW SHOULD IT BE APPROACHED?

Smartphone Usage Study – assessing the correlation, if any, between the usage of smartphones by studentsand student grades for use in a presentation by a faculty member and support staff.

Fall 2018 Registration

The Office of Institutional Research provides meaning and context to the data that is collected by the College. To quote Daniel Keys Moran, celebrated computer programmer and author,

You can have data without information, but you cannot have information without data.

Several key assessments were conducted during this reporting period, highlights of which are included below.“ ”


GraduatesThe significant success of the introduction of the Cer-tificate in Applied Sciences programme was evidencedin the number of graduates of the first cohort in this programme that also served to boost overall graduationnumbers. Life after graduation pathways were as diverseas the graduates themselves – ranging from those goingto overseas institutions (55%) which continues to trendupwards; those returning to their previous jobs (16%);those looking for employment (14%); those returning toBermuda College to pursue other areas (11%); to thoseengaging in other activities as a result of their matricu-lation here.

Traditionally, Bermuda College graduates went to NorthAmerica to further their education, particularly toCanada. However, the United Kingdom has unseatedCanada to become the preferred country of study. Thereare some clear advantages. Many are now able to claimBritish citizenship and thus pay home tuition rates. Alsowith British citizenship, students do not need to applyfor visas and can work without requiring permission.

GOING OVERSEAS AFTERGRADUATION


SHANE HOLLISActuarial Analyst - Athene Life Re Ltd.Bermuda College - Associate’s Degree - Actuarial Science - Class of 2012Georgia State University - Bachelor’s Degree -Actuarial Science - Class of 2016

“I started at Bermuda College when I was 16, after graduating from Berkeley. Iwasn’t ready to go away yet, but when I first came to the College, I admit Iplayed around a lot, and really didn’t take the College seriously. I will say ithelped me with networking and talking to people, and getting a lot of my basicclasses out of the way. When I came back the second time I was ready and knewwhat I wanted to do. What I really like about being at the College, was the abilityto get all of my math classes out of the way before I went away to Georgia StateUniversity. The small classes really helped and the faculty being there for youhelped me to prepare to go overseas to GSU.

I will always encourage people to go to the College, especially if you’re inter-ested in actuarial science, because you can get a quality education, small classesand help from the faculty which prepares you for the next step.”

CHARANN WOOLRIDGEChef de Parte - Tuckers PointBermuda College - Associate of Applied Science (Culinary Arts) - Class of 2014 Associates of Arts (Art & Design) – Class of 2018

“I initially went to Bermuda College because in truth, I was not sure what I wasmeant to do after graduating high school. I enjoyed cooking, and in high school Idid my GCSE in Food & Nutrition, so I entered the culinary programme as a de-fault choice. What happened after I enrolled was what changed my career per-spective forever. The Culinary Arts programme opened me up to who I was,creatively. I gained confidence in what I could achieve, and it sparked an artisticinterest in me.

I found I could be free to make mistakes, start over and do better. My lecturer,Chef Teneika Eve and instructor Shawn Ming in Culinary Arts were so encourag-ing and real. I needed the experience at the College. Bermuda College reallyhelped me find the worth and wealth that are in my hands... My Art and Designdegree helped me sharpen my skills with many different media programmes andhas paved the way for my freelancing art and design career.

I would tell anyone considering or who is already enrolled at Bermuda College,don’t squander your time there. It’s easy to feel that because you’re still inBermuda that it’s not “real college”. Life is what you make it.”

ALUMNI SPOTLIGHT

Alumni from Class of 1989 toClass of 2018

Bermuda College Alumni Advisory Council - Football Social Event


DESMOND CROCKWELLDirector - YouthVision PromotionsBermuda College Diploma in Youth Leadership - Class of 2007

“I came to Bermuda College, because I was able to come to school and work at the same time which really worked for me. I was a mature student, but I wasable to balance my family commitments and a full course load, with help frommy lecturers. Coming to the College made me feel connected to the community.There was a grassroots feeling I got from talking with some of the staff and faculty at the college that made me feel at home, and a desire to do better inmy studies.

As a result of the work I was doing in the Youth Leadership programme, the College helped me get a job at the Department of Youth and Sports.

I would encourage anyone to come to the College. It has a first-rate educationand as most of the lecturers are local, they make you feel comfortable when you ask for help. Even after you graduate, they are still willing to help you when needed.”

CARA PHILIPGraduate Trainee, Bermuda Monetary AuthorityAssociate of Arts - Class of 2013

Bermuda College was a cost effective option that gave me room to explore my interests before committing to university overseas. I had an awesome experience at the College. Taking advantage of all of the resources really helped me to fulfil my potential. For instance, being involved in the BermudaCollege Literary Society, building relationships with teachers and getting extrahelp from tutors greatly influenced my personal development. The support from the teachers, counsellors and staff created a nurturing, yet academically intriguing environment that brought out the best in me.

It also greatly assisted in the development of useful skills I’d need in the work-place, especially my critical thinking and communication skills. I would advisemembers of the community to let go of any misconceptions or stereotypes that they have about Bermuda College. They say ‘what you put in is what you get out,’ … whether you are attending your local community college or university overseas. I would encourage people to maximise opportunities thatare within reach, by taking advantage of what Bermuda College has to offer.

CARLSTON PHILIP Associate Actuary - Athene Life Re Ltd.Bermuda College - General Studies (Economics) - 1 year at Bermuda CollegeHoward University - Class of 2015

“My goal for coming to Bermuda College, was to take as many economicsclasses as possible, as I intended to get my Bachelors in Economics fromHoward University. I came to the College because I had missed the deadline to go abroad, but still wanted to go to school. Bermuda College was a great experience, and coming from the private school system, I found that Bermudian faculty delivered high quality lectures.

The College also really helped when networking. I met a lot of alumni that reallyhelped me when I began working. Bermuda College is a real college and not thestereotype that people think about it. Even though you’re taking the same typeof classes that you would away, the small classes and the assistance from theteachers really helped prepare me for life abroad, and back on island. Come tothe College because it’s affordable, lecturers provide quality teaching, and youwill leave with a great education.”

ALUMNI SPOTLIGHT


OLATUNJI TUCKERSelf-Employed - Freelance Marketing & Events Consultant and Marketing Brand Manager for Proctor & Gamble/BGAAssociate of Applied Science (Business Administration)2 years at Bermuda College (2013- 2015)

“One of the reasons I came to Bermuda College was because I could be on campus learning instead of doing online courses. The one-on-one attention was what I really enjoyed about the College, compared to doing an online class. At the College, the teachers knew your name, and would have an opendoor policy if I needed any type of help.

My experience at the College was great with the help of Dr. Leslie Holder (Professor, Marketing) and Dr. Barbara O'Shaughnessy (Professor, Marketing),who really had a big impact on my life. If I see them anywhere, I stop and speakto them. They taught us real life situations to prepare you for what it is like in the real world. My advice to anyone considering the College, would be to showup on time for classes so that you don’t miss anything! The small classes reallyhelped with the teacher-student ratio, and being able to perform your best inclass. I would also suggest stepping outside of your comfort zone! You will besurprised what new things you will learn.

YULANDA FRANCIS CMAPresident of Horseshoe Re, Horseshoe GroupDiploma in Business Administration - Class of 1989

My goal was to pursue higher levels of education beyond a high school diploma,and since my financial situation did not allow me to go directly overseas to college, I decided to take advantage of the Bermuda College.

I enjoyed my experience. I learned a lot from the business courses. Comingstraight out of high school I found college was not as restrictive, although it was my responsibility to get my work done.

Bermuda College facilitated earning my accounting degree. I then earned a degree in Business Administration. Some years later, I went back to the Colleeand did the CMA programme evening courses through Bermuda College andCMA Nova Scotia. The ability to earn my degree while working allowed me tolearn while still gaining work experience. Going to Bermuda College providesopportunities for those who are unable to afford overseas studies, it also allowsfor cost savings to start an education path. With university fees being extremelyhigh, I would encourage students to take advantage of the Bermuda College anduse it as a start to their educational goals and save costs where ever possible.

MAKEE TUCKER Sales Agent - Coldwell Banker Bermuda RealtyAssociate of Science (Business Administration) - Class of 2011

“I was working at Bermuda Gas as a manager in the warehouse, and I wantedmore, but due to a new family, time and budget, going away was a little hard.Bermuda College was an option, and I’m very happy I came. My experience at the College was really awesome - from the people, staff, and faculty that I have met around campus, to the knowledge that I received…The experience that I received when I was studying for my associate degree really prepared me for the challenges that were ahead of me. My experience has helped me a lot in the workplace, my confidence, and just dealing with people in general.

I would advise anybody interested in going to Bermuda College, to jump at it. You will be surprised what you take from there when you leave… the friendships and knowledge will be priceless and something you can take with you everywhere.

CAMPUS CULTURESTRATEGY 2We will promote and practice a culture of excellence in learning, communication and collaboration; and support a ‘community of care’ that promotes recognition of BermudaCollege as a great place to work, to which students and employees are proud to belong.

HUMAN CAPITALSTRATEGY 3As a great place to work, College employees will be deve-loped, engaged, and operating to their fullest potential with a full understanding of their roles as it relates to the College’s institutional goals. We will encourage and supportstrategic training and development opportunities with robustmetrics to measure success and promote transparency.

HUMAN RESOURCES &DEVELOPMENT

DirectorLorrita Tucker A. Clnst.L.Ex


The main objectives embedded in the strategic goalsof campus culture and human capital is to foster college identity and promote a culture of learning that leverages talent and expertise while engaging employees and students with Bermuda College. Theimmediate focus requires redefining and reestablish-ing the practice of shared governance to effectively collaborate, and use relevant and timely data results to make decisions that will positively impact studentsand employees.

HIGHLIGHTSThe Climate Survey Implementation (CSI) Team

was established by the Board of Governors and ischaired by the Director of Human Resources & Development, with reporting lines to the President.The Climate Survey Implementation Team (CSI) vetted and finalised a set of twelve recommendationsto address the campus culture. The recommendations included specific tasks for implementation within departments and divisions, and were accepted by the Executive of the Board of Governors. It is antici-pated that these proposals would be advanced by keygroups within the College, to improve campus culture.

The Climate Survey Implementation Team joinedwith the Campus Culture Sub-committee of Strategy 2 of the College’s new Strategic Plan “Delivering Success”. Together, significant progress was made in drafting, reviewing, and vetting several policies,guidelines, and plans to commence the implementa-tion of the twelve recommendations.

In collaboration with the Sub-committee for HumanCapital, the Human Resources Department made distinct progress on two of the most purposeful instru-ments used in the College’s performance evaluation,training, and development and reward processes: the360 Degree Evaluation, and the Professional Develop-ment process. A survey was deployed to all employeesseeking feedback on their annual participation in theManager’s 360 Degree Performance Evaluation, andthe performance evaluation process. The responseshighlighted several concerns: the anonymity of theprocess; the follow-up undertaken by the appraiser;the prevalent thought that the 360 assessment instru-ment was outdated; and the need for the evaluationprocess to be conducted on-line. Professional Devel-opment supports the Performance Evaluation process.Revising this component has included collaboration

with the Human Resources and Development Centre,in order to gather pertinent information and to identifyappropriate resources to consider the process.

Employee Recognition and Reward (WC 1043)The Social/Wellness Committee started off the

Academic Year 2018/19 with a fun-filled Summer Fairwith a BBQ lunch and team activities.

Two awardees, Ms. Alice Marie Franklin and Ms. Wendy Eve, hold the distinction of having servedBermuda College since 1978, each amassing an unprecedented 40 years of continuous employment with the College. Baby boomers comprise 44 percentof full-time employees; Generation Xers, 35 percent, of which approximately 75 percent are managers, directors, deans, and department heads. Both groups,the Boomers and the Gen-Xers alternately preserveand challenge traditions, and engage the ideas of theCollege’s growing class of Millennial and iGen workers(21 percent). Compare that to 2015 data where Millen-nial and iGen workers at BC numbered 17, whereas the Boomers and GenXs numbered 59 and 42, respec-tively. In just four years, employee demographics appear to be trending younger, and are more heavilycomprised of Millennials.

Baby Boomers1946-1964

Generation X1965-1979

Millennials iGen

2015 59 42 13 4

2018-2019

48 39 21 2

AGE COHORTS OF BERMUDA COLLEGE EMPLOYEES

48BOOMERS

39GEN X

39MILLENIALS

2 iGEN


The Annual Awards Dinner is always a highlight for the College to recognise, honour and reward long service employees, retirees, and the Employee of the Year.

Wendell HartGwendolyn LawrenceJanea MalloryEdwin SmithGladwin Trott

Robin Mello-Cann

Wendy Eve Marie Franklin

Glenda GibsonJennifer WilliamsEllsworth Lovell

EMPLOYEE OF THE YEAR 2018 NOMINEES Joanne BrangmanSharrel HowesCherie RichardsonTammy Richardson Shelley Riley

EMPLOYEE OF THE YEAR 2018 AWARDEETammy Richardson

Training & DevelopmentThe Centre held two New Employee Orientations

for new hires and one meeting for the purpose of onboarding a single new employee. New this year was a module on Intercultural Effectiveness, which addressed trends in diversity, pluralism, and workingacross the various multi-generational cohorts of employees.

Corporate training initiatives included Transforma-tional Leadership for all Managers and members of the College’s Administrative Management Team (AMT); sponsoring the College’s administrative and executiveassistants at the Administrative Assistants’ AnnualConference; the American Counseling Association Annual Conference; and annual conferences for TheAmerican Library Association; the Chair LeadershipAcademy Annual Conference; North American Devel-opmental Education (NADE); and BOMI (BuildingOwners and Managers Institute).

The Professional Development Committee managed the application process for 35 professional development events attended by College employees.These events provided access to learning opportuni-ties at various overseas conferences such as the Con-ference on College Composition and Communication(CCCC); American Mathematical Association of Two-Year Colleges (AMATYC); International Conference on Technology in Collegiate Mathematics (ICTCM); National Institute for Staff and Organisational Development (NISOD); and the National Association of College Employers (NACE).

20YEARS

25YEARS

40YEARS

RETIREES

TRAINING FUNDED IN 2018-2019

ADMIN ASSISTANTS

FACULTYTRAINING

SUPPORTSTAFFTRAINING

SENIOR & EXECUTIVELEADERSHIP

SUCCESSIONPLANNING

MANAGERS

Tammy Richardson Dean of Division of Arts & Science and Employeeof the Year 2018 - She was the first female Mace Bearer for Bermuda College’s Commencement Ceremony.

VICE PRESIDENTOF FINANCE AND OPERATIONS

Dwight Furbert CPA


This year has been an extremely active one forBermuda College and by extension the departmentscomprising Finance & Operations. I am indebted to staff from the Business Office, Facilities & Mainte-nance and Security and the revenue-generating Division of Professional and Career Education (PACE)who were all largely successful in helping to meet keyinstitutional objectives during this reporting period.

Financial StatementsDuring fiscal year 2018/19 significant progress wasmade towards the completion of outstanding finan-cial statements for the eventual audit by the Office of the Auditor General. The financial statementprogress made to date will ensure that Bermuda College will be current with its audits by fiscal year2019/20.

Information Technology ServicesThe Information Technology (IT) Department continued with the vital task of updating essential computer hardware and software. An audit of theCollege’s network was executed by an independentcontractor. In addition to the recommendations from the resulting report, several significant improve-ments were made to enhance the reliability, consis-tency and sustainability of the College’s network, and to better serve our various stakeholders. A fewnoteworthy examples include the extensive replace-ment of the College’s wireless network in a phasedapproach; the replacement of various Cisco switches;and expansion of the College’s bandwidth from 75megabits per-second to 200 megabits per second.

Facilities Management & Security A major campus beautification project this year involved the major outfitting of the Student CentreBuilding, including the games room. A once tranquiland somewhat under-utilised Student Centre wastransformed into a vibrant, colorful and preferredspace for students. By the time the overhaul wascomplete the “new” Student Centre had new flooring, furniture, lighting, pool tables, a televisionand a paint job.

The College’s Security Department started the impor-tant process of upgrading CCTV campus wide. Initialwork on the system has commenced and it is antici-pated to be fully installed early in the next fiscal year.The new digital system will allow for a high resolutiondigital picture, increased storage capacity, signifi-cantly reduced search time, event recall and extremezoom ability

PACEIn order to be successful and effective, this revenue-generating arm of the College must be responsive tothe needs of its varied clientele. An example of thiswas the Division’s agility in establishing international compliance-related partnerships in response to the burgeoning local compliance market, and then leveraging these partnerships to offer a variety ofCompliance certifications in response to urgent demand by Government and the private sector.

DIVERSIFICATION OF REVENUE & PARTNERSHIPSSTRATEGY 4

We will explore diverse revenue opportunities andpartnerships that position Bermuda College as a pre-mier community resource. We will leverage our facil-ities and utilise the campus to generate revenue bydeveloping strong and diverse revenue streams whichwill have the added benefit of allowing us to establishand maintain strategic partnerships with both industryand academic entities, and to meet community needs.

DIVISION OF PROFESSIONALAND CAREER EDUCATION(PACE)

Director Tawana Flood MTA


The Division of Professional and Career Education(PACE) plays a critical role in empowering Bermuda’shuman capital, assisting learners to realise professionaland career goals as they keep pace with a dynamicand growing global economy. The Division’s core mis-sion is to provide relevant professional and workforcedevelopment training, contract training, online bache-lor and master’s degree programmes and acceleratedprofessional review programmes from established andrenowned agencies in Canada, the United Kingdom,the United States and the Caribbean.

To ensure relevancy and financial viability, the pro-grammes are designed and developed with input fromgovernment, local and global professional networks,employment and recruitment professionals and majorindustries that drive Bermuda’s economy. Moreover, all instructors are qualified and accomplished profes-sionals in the community who bring practical experi-ence and a passion for their subject areas in to theclassroom.

The Division of PACE also extends opportunitiesthrough vital external partnerships with globallyrecognised institutions thus ensuring first-class instructional competency and internationally standardised curricula.

HIGHLIGHTSPACE registrations increased significantly from 431

in the previous reporting period to 811 this year - duein large part to partnerships and online courses.

PACE began partnership talks with three compli-ance agencies: the International Compliance Associa-tion (ICA); the Association of Certified Anti-MoneyLaundering Specialists (ACAMS); and KIXKO in February with the expectation to begin offering onlinecourses in late Spring 2019. The programme provideda timely response to demand from the local and globalmarkets for increased numbers of qualified complianceprofessionals.

Distance education course offerings increased tomeet current trends and demand. Data Management,Introduction to Coding, and Instagram for Businesswere amongst the most popular courses.

A series of workshops were offered in response

to requests from industry. Topics included CustomerService, Time Management and Goal Setting, and Tact and Diplomacy

Government Grant funding was specifically allocated for the development of courses to provide industry specific needs based training in horticulture,casino gaming and compliance programmes.

Thirteen students successfully completed the Level 1 Technical Certificate in Horticulture; fifteen students enrolled in the Level 2 course, most of whom were recipients of the Bermuda Government Tuition Grant).

Six Mount Saint Vincent University Bachelor’s degree graduands participated in May 2018 commencement ceremonies.

PACE welcomed its fifth cohort of students in theUniversity of West Indies (UWI) Postgraduate Diplomain Education programme for teacher certification invarious subjects.

The 12th Annual Awards Celebration was held in December where 104 students received internationalqualifications and workforce or professional develop-ment certificates.

209 certificates were awarded to high school students who had completed the City and Guilds Entry Level Introductory Award in Employability Skills, with a further 14 students earning the Certificate forNursing Assistants.

2018 PACE Awards Ceremony

INFRASTRUCTURESTRATEGY 5

We will maintain and be known for having a moderncampus that is safe, comfortable, technologically rel-evant, and environmentally sustainable.

INFORMATIONTECHNOLOGYSERVICES

DirectorBen Nwasike MA

Information Technology Services (ITS) oversees theadministration of all computing services at BermudaCollege. Those services include, but are not limited to, the acquisition and management infrastructure, the management and provision of helpdesk services, installation and maintenance of desktops, laptops, Enterprise Resource Planning (ERP) applications, and user training. ITS also maintains the e-mail system,campus collaborative portal and websites, as well asthe learning management system (LMS), Moodle, andprinting services. Support for the College’s computerlabs and audio/visual services also fall under this remit.

HIGHLIGHTSAn audit of the Bermuda College IT environment

was conducted to identify opportunities to enhancethe network and user experience, and recommend mit-igation measures. A local IT provider was contractedand identified areas requiring improvement

Updating network equipment The reconfiguration of certain network settings

A plan was made and initiated to address the requiredimprovements on a prioritized basis in order to achieveoptimum performance and higher availability.

Two RFPs were issued to local internet serviceproviders to maximise bandwidth, and to improve theoverall user experience for employees and students.

LINK Bermuda was selected to expand the bandwidth from 75 megabits per second to 200 megabits per second, a 167 percent increase. The second RFP involved discussion with several vendors to help the College reach its future IT goals. A clear winner emerged from the discussions with work expected to commence in June 2019.

Fortinet firewall was commissioned as the peri-meter firewall to protect the College infrastructure, and to allow ITS to identify all connected devices and applications on the network that consume bandwidthThe College’s two lecture halls, G301 and H100 were

outfitted with ‘wall talkers’, which serve as both a projector screen and whiteboards. A new projector was installed in G301 – the end result providing crisper,clearer images New interactive short throw projectors were

installed in the Mac Lab and in two computer labsNorth Hall

FACILITIES MANAGEMENT &SECURITY

Plant Operations and Facilities ManagerCleun Gaiton MPM


The Facilities Management & Security Department isresponsible for the overall maintenance of the variousfacilities and grounds of the College campus, includingpainting, electrical, plumbing, air-conditioning and refrigeration maintenance contracts, parking, alarmsystems, CCTV, and general safety and security oncampus.

HIGHLIGHTSNew industrial standard equipment (dishwasher,

ice making machine, air conditioning) was installed in the Brock Hall training kitchen area.Air quality testing was carried out on campus

and remedial action taken as needed A Fire & Safety audit revealed the need for fire

recall switches to be installed in all elevators in orderto be compliant with fire code regulationsA local vendor was commissioned to install an

automated HVAC control programme, enabling the Facilities Department to better monitor and control airflow in all buildingsNew flooring was installed in the Career Counseling

Centre and an IT closet constructed for the upper level of the LibrarySecurity and maintenance staff obtained St. John’s

Ambulance First Aid Certification

Additional works completed through the year include: New signage erected campus wideThe installation of proximity card readers on security

doors (first phase)The replacement of street light fixturesThe installation of new gas lines in all science labs Restructuring the janitorial and cleaning

programmes to improve service levelsThe painting of various areas in radiant and vibrant

colors to enhance the ambiance for students and employees

BRANDING & MARKETINGSTRATEGY 6

We will have a strong local and international presencewith a reputation that attracts a diverse range of students, external partnership opportunities, and community confidence. We will have a clearly articu-lated brand and a designated person/team focused onpromoting Bermuda College by creating consistent,targeted campaigns.

timely manner to stave off potential misinformationabout the change in the tuition rate. This was success-fully achieved.

The Alumni Survey was undertaken as pre-work forthe BC Foundation.

Mobile Recruitment Stations and Information Boutiques expanded the fortnightly Mobile Recruit-ment Stations initiative in the Washington Mall and atthe Department of Workforce Development. The newlyacquired pop-up tents were used as information andregistration stations, yielding in its first full year of operation, a 1 in 4 conversion rate. A Summer pilotprogramme expanded the initiative to the high-profile,high traffic area of Nellie’s Walk outside the City Hallin Hamilton. This proved to be a successful tool forgenerating sufficient interest and registrations for it tobecome an annual event on the recruitment calendar.

Rebranding Bermuda College. Bermuda College decided to explore the feasibility of rebranding as partof the mandate of its strategic plan. An external expertagreed to come to Bermuda to conduct an intensive 2-day summer workshop on rebranding with key constituents of the College. The Bermuda College rebranding initiative was launched under the auspicesof an adhoc Rebranding Committee.

Guidance Counsellor Luncheon. This was reinstated by the Recruitment Officer after several years in hiatus.It was a key outreach tool to guidance counsellors inboth public and private high schools, and an effectivemethod for ensuring they were equipped to under-stand how students could make a successful academictransition from high school to college. The deans ofthe College’s two academic divisions, and the directorsof key departments, such as Career and Counsellingand the Academic Resource Centre, shared informa-tion and entertained questions and ideas from ourhigh school partners.

One Public Access to Information (PATI) request wasreceived concerning the College’s Employee Optimisa-tion Plan, which was granted by the Chairman of theBoard of Governors.

ON CAMPUS VISITS/TOURS5 primary school classes1 middle school; 2 private school visits5 public high school visits

COMMUNICATIONS

Director Evelyn James Barnett, MASCL


The Communications Office informs the general publicof the College’s initiatives as it relates to its vision, mission, services and events. It seeks to promote to its diverse communities and stakeholders, the efficacyof a Bermuda College education as a first choice, and to market its wide array of programmes for trans-fer credit, or entry-level and professional career enhancement.

The Communications Office played an integral role inthe development, execution and promotion of many of the institutional highlights featured in this reportingperiod, in addition to those campaigns germane to itsmarketing and recruiting remit.

HIGHLIGHTSGovernment Grant Tuition promotional campaign.

This proved to be a real game-changer in boosting enrolment for the Fall 2018 semester. The injection of $300,000 for credit and non-credit students required an intense and comprehensive campaign to get the word out to as many as possible in a relatively short time-frame.

“The Secret of Getting Ahead is Getting Started … Again” Recruitment Campaign aimed primarily at‘stop-outs’ – those who had at one time were enrolledat the College and were within reach of completing anassociate, diploma or certificate programme, but hadnot done so – invited them to come back. 252 studentswere identified and contacted.

The new Tuition Flat Rate campaign. An across-the-board flat rate for each credit course proved a cost-effective measure for students. However, the promo-tion required education as well as information in a

<50%of students who have an individual consultation with the Recruitment Officer chose to either join a degree programme or register for credit/non-credit courses at BermudaCollege.

DUAL ENROLMENT.Monthly school visits to thepublic high schools yielded

50 STUDENTSto begin either the academicor technical education DUALENROLMENT programmecommencing Fall 2019.

ACADEMIC PROGRAMMESAssociate of Arts(Art and Design)(Arts)(Arts and Science)(Business Administration)(Human Services)

Associate of Science(Actuarial Science)(Computer Information Systems)(Education)(Science)(Nursing)

Associate of Applied Science(Business Administration)(Culinary Arts)(Heating Ventilation & Air Conditioning)(Hospitality Management)(Human Services)(Motor Vehicle Technology)(Plumbing Technology)

Certificate ProgrammesAccounting TechnicianApplied Science TechnologyElectrical Wiring TechnologyHeating, Ventilation and Air Conditioning TechnologyMotor Vehicle TechnologyPlumbing Technology

Diploma ProgrammesComputer Network AdministrationComputer Network TechnologyCulinary ArtsFood & Beverage ManagementHeating, Ventilation & Air Conditioning TechnologyHospitality ManagementMotor Vehicle TechnologyPlumbing Technology

COMMUNITY ACCESS PROGRAMMESBC On-line (Distance Education courses)

Culinary Education at Department of Corrections

Dual Enrolment Programme (High Schools)

EXTERNAL PROGRAMMESGeorgia State University

Bachelor of Business Administration (Finance and/or Risk Management and Insurance)

Miami University, OhioM.Ed. Special Education Online Hybrid(SEOH)

Mount Saint Vincent UniversityBachelor of Arts (Child & Youth Study)

Mount Saint Vincent UniversityBachelor of Business Administration

The University of the West IndiesPostgraduate Diploma in Education (Mathematics)

THE DIVISION OF PROFESSIONAL ANDCAREER EDUCATION (NON-CREDIT COURSES)ACCA Association of Chartered Certified

Accountants

AMA American Management Association

BOMI Building Owners and Managers Institute

CPA Certified Public Accountant (USA)

CPA Chartered Profesional Accountant (CANADA)

CILEX Institute of Legal Executives

CITY &GUILDS International Qualifications

ICDL International Computer Drivers License

ILM Institute of Leadership & Management

NCCAP National Certification Council for Activity Professionals

CISCO CISCO Networking Academy

RCA Bermuda Compliance Certification

SCMA Supply Chain Management Association

WORKFORCE DEVELOPMENT CERTIFICATES

TRAINING AND DEVELOPMENT COURSES

BERMUDA COLLEGE PROGRAMMES WWW.COLLEGE.BM

New direction. New brand. Renewed commitment.

REVEAL 2019-2020

21 Stonington Avenue, South Road, Paget, PG 04 Bermuda P.O. Box HM 2178, Hamilton HMLX, Bermuda

441-236-9000 • WWW.COLLEGE.BM

PRINTED BY BERMUDA PRESS - PUBLISHED 2019

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