APPENDIX I BIBLIOGRAPHY -...

APPENDIX I

BIBLIOGRAPHY

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Bharathiar University

Department of Business Administration

Dear Sir / Madam,

I am doing my Ph.D. in the area of “A STUDY ON OCCUPATIONAL STRESS

AMONG EMPLOYEES OF PONNI SUGARS (CHEMICALS) LIMITED, ERODE. I am

approaching you to obtain your valuable information in making my research effective, so that the

study will be useful to the society and the academic world.

Please feel free to answer all the questions. I assure you that the information provided by

you will be kept strictly confidential and used only for my academic purpose.

ThankingYou,

Research Guide: Yours Sincerely,

Dr.A.A.Ananth, M.B.A., M.com., M.sc., Ph.D., S.ARUN KUMAR,

Associate Professor in Business Administration, Ph.D. (Business Administration)

Annamalai University. Bharathiar University.

APPENDIX II

A STUDY ON OCCUPATIONAL STRESS AMONG EMPLOYEES OF PONNI SUGARS

(CHEMICALS) LIMITED, ERODE

GENERAL BACKGROUND INFORMATION

1. Name (optional ) :

2. Gender : Male / Female

Please put M or F in the box

3. Age :

4. Which of the following qualifications do you have?

Please tick which are apply

No Academic Qualification School Certificate

Under graduate Post – graduation

Diploma Others

5. Marital Status :

Single Married Divorce Separated

Please answer the following questions.

Years Months

1. How long have you worked with your present employer?

2. Department --------------------------

3. What is your current JOB TITLE: (Designation)

4. How long have you worked in this job? Years Month

5. Income Level: 1.) Above 5000 -10000 2.) Above 10000 -15000

3.) Above 15000 -20000 4.) 20000 and above

6. Select the most appropriate description of your JOB SITUATION :

1. Full-time permanent employee

2. Full-time temporary employee

3. Part-time permanent employee

4. Casual

5. Other

7. Select the Description that comes closest to your present WORK SHIFT:

1. Rotating eight – hour shift

2. Rotating twelve – hour shift

3. Permanent day shift

4. Permanent evening shift

5. Permanent night shift

6. Other

8. How long have worked in the shift you indicated above? Years Months

9. IF you work on a rotating shift, what ROTATION PATTERN do you follow?

EIGHT – HOUR SHIFT TWELVE – HOUR SHIFT

1. Day to Evening to Night 4. Day to Night

2. Night to Evening to Day 5. Night to Day

3. No set pattern 6. No set pattern

10. How many times a week do you change shifts?

1. 0 times (I don’t change) 2. 2 times 3. More than 2 times

4. On call 5. standby 6. Non standard work week

7. Other

11. How many hours do you normally work per week in your job?

12. How many hours overtime do you work in your job in an average week?

13. How many hours per week do you work on any other job?

[Please mark If no other job]

GENERAL JOB INFORMATION

HOW DO YOU FEEL ABOUT YOURSELF

1. On the whole, I am satisfied with myself.

[1] [2] [3] [4] [5]

Strongly Disagree Neither Agree Agree Strongly

Disagree or Disagree Agree

2. I feel I do not have much to be proud of.

[1] [2] [3] [4] [5]



3. I certainly feel useless at times.

[1] [2] [3] [4] [5]



4. I feel that I'm a person of worth, at least on an equal basis with

[1] [2] [3] [4] [5]



5. I feel that I have a number of good qualities.

[1] [2] [3] [4] [5]



6. All in all, I am inclined to feel that I am a failure.

[1] [2] [3] [4] [5]



7. I wish I could have more respect for myself.

[1] [2] [3] [4] [5]



8. I am able to do things as well as most other people.

[1] [2] [3] [4] [5]



9. At times I think I am no good at all.

[1] [2] [3] [4] [5]



10. I take a positive attitude toward myself.

[1] [2] [3] [4] [5]



Now we would like you to indicate how often certain things happen at your job. Please

write the number for your response in the box to the right of each question:

1. How often does your job require you to work very fast?

[1] [2] [3] [4] [5]

Rarely Occasionally Sometimes Fairly Often Very Often

2. How often does your job require you to work very hard?

[1] [2] [3] [4] [5]


3. How often does your job leave you with little time to get things done?

[1] [2] [3] [4] [5]


4. How often is there a great deal to be done?

[1] [2] [3] [4] [5]


5. How often is there a marked increase in the work load?

[1] [2] [3] [4] [5]


6. How often is there a marked increase in the amount of concentration required on your

job? [1] [2] [3] [4] [5]


7. How often is there a marked increase in how fast you have to think?

[1] [2] [3] [4] [5]


8. How often does your job let you use the skills and knowledge you learned in school?

[1] [2] [3] [4] [5]


9. How often are you given a change to do the things you do the best?

[1] [2] [3] [4] [5]


10. How often can you use the skills from your previous experience and training?

[1] [2] [3] [4] [5]


OCCUPATIONAL STRESS JOB REQUIREMENTS

Please indicate the degree to which you agree or disagree with the following

statements about your job.

1. My job requires a great deal of concentration.

[1] [2] [3] [4]

Strongly Slightly Slightly Strongly

Agree Agree Disagree Disagree

2. My job requires me to remember many different things.

[1] [2] [3] [4]



3. I must keep my mind on my work at all times.

[1] [2] [3] [4]



4. I can take it easy and still get my work done.

[1] [2] [3] [4]



5. I can let my mind wander and still do the work.

[1] [2] [3] [4]



MENTAL DEMANDS

PHYSICAL ENVIRONMENT

Please indicate whether the following statements about your job are TRUE or FALSE.

1. The level of NOISE in the area(s) in which I work is usually high.

[1] [2]

True False

2. The level of LIGHTING in the area(s) in which I work is usually poor.

[1] [2]

True False

3. The TEMPERATURE of my work area(s) during the SUMMER is usually comfortable.

[1] [2]

True False

4. The TEMPERATURE of my work areas(s) during the WINTER is usually comfortable.

[1] [2]

True False

5. The HUMIDITY in my work area(s) is usually either too high or too low.

[1] [2]

True False

6. The level of AIR CIRCULATION in my work area(s) is good.

[1] [2]

True False

7. The AIR in my work area(s) is clean and free of pollution.

[1] [2]

True False

8. In my job, I am well protected from exposure to DANGEROUS SUBSTANCES.

[1] [2]

True False

9. The overall quality of the PHYSICAL ENVIRONMENT where I work is poor.

[1] [2]

True False

10. My WORK AREA(s) is/are awfully crowded.

[1] [2]

True False

CONFLICT AT WORK

Please answer the following questions about your work situation.

1. There is harmony within my group.

(1) (2) (3) (4) (5)

Strongly Moderately Neither Agree Moderately Strongly Disagree Disagree nor Disagree Agree Agree

2. In our group, we have lots of bickering over who should do what job.

(1) (2) (3) (4) (5)


3. There is difference of opinion among the members of my group.

(1) (2) (3) (4) (5)


4. There is dissension in my group.

(1) (2) (3) (4) (5)


5. The members of my group are supportive of each other's ideas.

(1) (2) (3) (4) (5)


6. There are clashes between subgroups within my group.

(1) (2) (3) (4) (5)


7. There is friendliness among the members of my group.

(1) (2) (3) (4) (5)


8. There is "we" feeling among members of my group.

(1) (2) (3) (4) (5)


9. There are disputes between my group and other groups.

(1) (2) (3) (4) (5)


10. There is agreement between my group and other groups.

(1) (2) (3) (4) (5)


CONFLICT AT WORK

Please answer the following questions about your work situation:

11. Other groups withhold information necessary for the attainment of our group tasks.

[1] [2] [3] [4] [5]


12. The relationship between my group and other groups is harmonious in attaining the

overall organizational goals.

[1] [2] [3] [4] [5]


13. There is lack of mutual assistance between my group and other groups.

[1] [2] [3] [4] [5]

Strongly Moderately Neither Agree Moderately Strongly

Disagree Disagree nor Disagree Agree Agree

14. There is cooperation between my group and other groups.

[1] [2] [3] [4] [5]



15. There are personality clashes between my group and other groups.

[1] [2] [3] [4] [5]



16. Other groups create problems for my group.

[1] [2] [3] [4] [5]



CONTROL SCALE

This series of questions picks how much influence you now have in each of several areas. By

influence we mean the degree to which you control what is done by others at work and have

freedom to determine what you do yourself at work.

1. How much influence do you have over the variety of tasks you perform?

[1] [2] [3] [4] [5]

Very Little A Moderate Much Very Much

Little Amount

2. How much influence do you have over the availability of supplies and equipment you

need to do your work?

[1] [2] [3] [4] [5]


Little Amount

3. How much influence do you have over the order in which you perform?

[1] [2] [3] [4] [5]


Little Amount

4. How much influence do you have over the amount of work you do?

[1] [2] [3] [4] [5]


Little Amount

5. How much influence do you have over the pace of work, that is how

fast or slow you work?

[1] [2] [3] [4] [5]


Little Amount

6. How much influence do you have over the quality of the work that you do?

[1] [2] [3] [4] [5]


Little Amount

7. How much influence do you have over the arrangement and decoration of your

work area?

[1] [2] [3] [4] [5]


Little Amount

8. How much influence do you have over the decisions concerning which individuals in

your work unit do which tasks?

[1] [2] [3] [4] [5]


Little Amount

This series of questions asks how much influence you now have in each of several areas. By

influence we mean the degree to which you control what is done by others at work and have

freedom to determine what you do yourself at work.

9. How much influence do you have over the hours or schedule that you work?

[1] [2] [3] [4] [5]


Little Amount

10. How much influence do you have over the decisions as to when things will be done

in your work unit?

[1] [2] [3] [4] [5]


Little Amount

11. How much do you influence the policies, procedures, and performance in your work

unit?

[1] [2] [3] [4] [5]


Little Amount

12. How much influence do you have over the availability of materials you need to

do your work?

[1] [2] [3] [4] [5]


Little Amount

13. How much influence do you have over the training of other workers in your unit?

[1] [2] [3] [4] [5]


Little Amount

14. How much influence do you have over the arrangement of furniture and other work

equipment in your unit?

[1] [2] [3] [4] [5]


Little Amount

15. To what extent can you do your work ahead and take a short rest break during work

hours?

[1] [2] [3] [4] [5]


Little Amount

16. In general, how much influence do you have over work and work-related factors?

[1] [2] [3] [4] [5]


Little Amount

CONTROL SCALE

WORK HAZARDS

Please answer each of the following questions as they apply to you:

1. Does your job primarily involve providing direct service to specific groups of people or

client populations?

[1] [2]

Yes No

2. How often does your job expose you to verbal abuse and/or confrontations with clients

or the general public?

[1] [2] [3] [4] [5]

Never Occasionally Sometimes Fairly Often Very Often

3. How often does your job expose you to the threat of physical harm or injury?

[1] [2] [3] [4] [5]


4. How often have you been physically assaulted within the past 12 months while

performing your job?

[1] [2] [3] [4] [5]


5. How often does your job personally subject you to potential legal liability?

[1] [2] [3] [4] [5]


WORK LOAD AND RESPONSIBILITY

The next few items are concerned with various aspects of your work activities. Please indicate

how much of each aspect you have on your job by writing a number in the box provided.

1. How much slowdown in the work load do you experience?

[1] [2] (3) [4] [5]

Hardly Any A little Some A Lot A Great Deal

2. How much time do you have to think and contemplate?

[1] [2] (3) [4] [5]


3. How much work load do you have?

[1] [2] (3) [4] [5]


4. What quantity of work do others expect you to do?

[1] [2] (3) [4] [5]


5. How much time do you have to do all your work?

[1] [2] (3) [4] [5]


6. How many projects, assignments, or tasks do you have?

[1] [2] (3) [4] [5]


7. How many lulls between heavy work load periods do you have?

[1] [2] (3) [4] [5]


8. How much responsibility do you have for the future of others?

[1] [2] (3) [4] [5]


9. How much responsibility do you have for the job security of others?

[1] [2] (3) [4] [5]


10. How much responsibility do you have for the morale of others?

[1] [2] (3) [4] [5]


11. How much responsibility do you have for the welfare and lives of others?

[1] [2] (3) [4] [5]


JOB SATISFACTION

We would like you to think about the type of work you do in your job.

1. Knowing what you know now, if you had to decide all over again whether to take the

type of job you now have, what would you decide?

[1] [2] [3]

Decide Without Have Some Decide Definitely

Hesitation to Second Thoughts NOT to Take

Take the Same Job This Type of Job

2. If you were free right now to go into any type of job you wanted, what would your

choice be? I would ...

[1] [2] [3]

Take the Same Job Take a Different Job Not Want to Work

3. If a friend of yours told you he/she was interested in working in a job like yours, what

would you tell him/her?

I would...

[1] [2] [3]

Strongly Recommend It Have Doubts about Advise Against It

Recommending It

4. All in all, how satisfied would you say you are with your job?

I am...

[1] [2] [3] [4]

Very Somewhat Not Too Not at All

Satisfied Satisfied Satisfied Satisfied

SOCIAL SUPPORT

How much does each of these people go out of their way to do things to make your work

life easier for you?

1. Your immediate supervisor (boss)

[1] [2] [3] [4] [5]

Very Some- A Not Don't have

Much What Little At All Any Such Person

2. Other people at work

[1] [2] [3] [4] [5]



3. Your spouse, friends and relatives

[1] [2] [3] [4] [5]



How easy is it to talk with each of the following people?


[1] [2] [3] [4] [5]




[1] [2] [3] [4] [5]




[1] [2] [3] [4] [5]



How much can each of these people be relied on when things get tough at work?


[1] [2] [3] [4] [5]




[1] [2] [3] [4] [5]




[1] [2] [3] [4] [5]



How much is each of the following willing to listen to your personal problems?


[1] [2] [3] [4] [5]




[1] [2] [3] [4] [5]




[1] [2] [3] [4] [5]



SOCIAL SUPPORT

YOUR JOB

How accurate is each of the following statements in describing your job?

1. I do things that are apt to be accepted by one person and not accepted by others.

[1] [2] [3] [4] [5] [6] [7]

Very Mostly Slightly Uncertain Slightly Mostly Very

Inaccurate Inaccurate Inaccurate Accurate Accurate Accurate

2. I receive an assignment without adequate resources and materials to execute it.

[1] [2] [3] [4] [5] [6] [7]



3. Explanation is clear about what has to be done on my job.

[1] [2] [3] [4] [5] [6] [7]



4. I work on unnecessary things.

[1] [2] [3] [4] [5] [6] [7]



HEALTH STATUS

GENERAL HEALTH

This portion of the questionnaire contains items that are related to general health. These

items are not necessarily related to serve physical illness but are things that people

experience in their day to day lives.

How often have you experienced any of the following during the past month?

1. Your face became hot when you were not in a hot room or exercising.

[1] [2] [3] [4] [5]


2. You perspired excessively when you were not in a hot room or exercising

[1] [2] [3] [4] [5]


3. Your mouth became dry.

[1] [2] [3] [4] [5]


4. Your muscles felt tight and tense.

[1] [2] [3] [4] [5]


5. You were bothered by a headache.

[1] [2] [3] [4] [5]


6. You felt as if the blood were rushing to your head.

[1] [2] [3] [4] [5]


7. You felt a lump in your throat or a choked-up feeling.

[1] [2] [3] [4] [5]


8. Your hands trembled enough to bother you.

[1] [2] [3] [4] [5]


9. You were bothered by shortness of breath when you were not working hard or

exercising.

[1] [2] [3] [4] [5]


10. You were bothered by your heart beating hard

[1] [2] [3] [4] [5]


This portion of the questionnaire contains items that are related to general health.

These items are not necessarily related to severe physical illness but are things that

people experience in their day to day lives.

How often have you experienced any of the following during the past month.

11. Your hands sweated so that you felt damp and clammy

[1] [2] [3] [4] [5]


12. You had spells of dizziness

[1] [2] [3] [4] [5]


13. You were bothered by having an upset stomach or stomach ache.

[1] [2] [3] [4] [5]


14. You were bothered by your heart beating.

[1] [2] [3] [4] [5]


15. You were in ill health which affected your work.

[1] [2] [3] [4] [5]


16. You had a loss of appetite.

[1] [2] [3] [4] [5]


17. You had trouble sleeping at night.

[1] [2] [3] [4] [5]


GENERAL HEALTH

OTHER HEALTH INFORMATION

On an average day, how many of each of the following do you smoke?

1. Cigarettes

2. Cigars

3. Pipefuls of tobacco

4. During the past 6 months, have you had any on the job accidents?

[1] [2]

Yes No

5. During the past month, about how many days of sick leave did you take?

[Please mark a 0 if no sick days taken]

[Continued] During the past week, how often did you experience the following:

6. I was bothered by things that usually don't bother me.

[0] [1] [2] [3]

Rarely or Occasionally or Most or

none of the time Some of the time a moderate amount of time all of the time

[less than 1 day] [1-2 days] [3-4 days] [5-7 days]

7. I did not feel like eating; my appetite was poor.

[0] [1] [2] [3]




8. I felt that I could not shake off the blues even with help from my family or friends.

[0] [1] [2] [3]




9. I felt that / was just as good as other people.

[0] [1] [2] [3]




10. I had trouble keeping my mine on what I was doing.

[0] [1] [2] [3]





11. I felt depressed.

(0) (1) (2) (3)

Rarely or

none of the time Some of the time

Occasionally or

a moderate amount of

time

Most or

all of the time [less (but 1 day] 11-2 days] [3-4 days) [5-7 days]

12. I felt that everything I did was an effort

(0) (1) (2) (3)

Rarely or


Occasionally or


time

Most or


13. I felt hopeful about the future.

(0) (1) (2) (3)

Rarely or


Occasionally or


time

Most or


14. I thought my life had been a failure.

(0) (1) (2) (3)

Rarely or


Occasionally or


time

Most or


15. I felt fearful.

(0) (1) (2) (3)

Rarely or


Occasionally or


time

Most or


16. My sleep was restless.

(0) (1) (2) (3)

Rarely or


Occasionally or


time

Most or


17. I was happy.

(0) (1) (2) (3)

Rarely or


Occasionally or


time

Most or


18. I talked less than usual.

(0) (1) (2) (3)

Rarely or


Occasionally or


time

Most or


19. I felt lonely.

(0) (1) (2) (3)

Rarely or


Occasionally or


time

Most or

all of the time [less (but 1 day] 11-2 days] [3-4 days) [days]


20. People were unfriendly.

[0] [1] [2] [3]

Rarely or Some of the time Occasionally or Most or

none of the time [1-2 days] a moderate amount of time all of the time

[ less than 1 day] [3-4 days] [5-7 days]

21. I enjoyed life.

[0] [1] [2] [3]




22. I had crying spells

[0] [1] [2] [3]




23. I felt sad.

[0] [1] [2] [3]



[less than 1 day] [3-4 days] [5-7 days]

24. I felt that people disliked me.

[0] [1] [2] [3]



[less than 1 day] [3-4 days] [5-7 days]

25. I could not get "going".

[0] [1] [2] [3]




[Continued] During the past month, have you experienced any of the following:

26. Cold or flu symptoms

[1] No [2] Yes

27. Hay fever or allergy symptoms

[1] No [2] Yes

28. Allergic skin rash

[1] No [2] Yes

29. Slow healing wounds

[1] No [2] Yes


30. Cold sores or fever blisters

[1] No [2] Yes

31. Arthritis symptoms (swollen or painful joints)

[1] No [2] Yes

32. Other Illness

[1] No [2] Yes

Explain [if other illness]

JOB SECURITY

EMPLOYMENT OPPORTUNITIES

The next four questions ask you to evaluate your feelings about your job in relationship to other

jobs you might be able to get. Please respond to each item by placing the number of the response

that best indicates your feelings about the question in the box on the far right.

1. How easy would it be for you to find a suitable job with another employer?

[1] [2] [3] [4] [5]

Very Quite Easy Fairly Easy Not Quite Not at

Easy so Easy all Easy

2. How easy would it be for you to find a job as good as the one you now have with another

employer?

[1] [2] [3] [4] [5]



3. How would you describe the number of available jobs, with all types of employers, for a

person with your qualifications?

[1] [2] [3] [4] [5]



4. How likely is it that you would have to move out of your local area to find a suitable job

with another employer?

[1] [2] [3] [4] [5]



YOUR JOB SECURITY

In the future, some jobs will be changing while others will be staying the same. Here

are some questions which deal with this topic.

1. How certain are you about what your future career picture looks like?

[1] [2] [3] [4] [5]

Somewhat A little Somewhat Fairly Very

Uncertain Uncertain Certain Certain Certain

2. How certain are you of the opportunities for promotion and advancement which will

exist in the next few years?

[1] [2] [3] [4] [5]



3. How certain are you about whether your job skills will be of use and value five years

from now?

[1] [2] [3] [4] [5]



4. How certain are you about what your responsibilities will be six months from now?

[1] [2] [3] [4] [5]



5. If you lost your job, how certain are you that you could support yourself?

[1] [2] [3] [4] [5]



Date post:	12-Mar-2018
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