Date post: | 23-Jan-2018 |
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Technology |
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Artificial Intelligence Will Revolutionize Office 365-Based Collaboration & ComplianceAre You Ready?
David Lavenda, VP Product Strategy
harmon.ie, Israel
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An Artificial Intelligence Frenzy
AI is in the Workplace
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David LavendaVP Product Strategy
@dlavenda
http://www.linkedin.com/in/dlavenda
www.slideshare.net/dlavenda
http://www.fastcompany.com/user/david-lavenda
http://www.cmswire.com/author/david-lavenda/
https://www.researchgate.net/profile/David_Lavenda
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Outline
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What’s the real problem that AI
can addresstoday
What does (and doesn’t)
Microsoftcontribute to solving this
problem
What happened
to AI
What’s missingWhere do
we go from here
“Danger Will Robinson”
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This Never Happened
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Where Can Artificial Intelligence Impact the Digital Workplace?
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App Fatigue is Causing Information Overload
9.4 apps/day
Avg. number of apps used by information
workers each day
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Number of workers who have 5 or more work-
related apps open at any one time
74%
Disconnected Information Creates
More Overload
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Why Is Information Disconnected? An Example
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Is This The Solution?
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How Do We Deal with Overload: More Disconnected Information
Microsoft Outlook Groups Browser Favorites Skype for Business Favorites Microsoft Teams Favorites
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What’s the Solution?
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The Microsoft Graph“AI-first Search and Discovery”
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The Microsoft Graph
“The most strategic data asset for each of you.”
“It’s not about individual tools; it’s about creating that next platform for you to be able to drive your digital transformation. “
Satya Nadella
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The Microsoft GraphAI-first Search and Discovery
• One set of APIs for all Office 365 apps
• Maintains dynamic* relationships between people and ‘items,’ e.g.:
- How ‘close’ are colleagues to me?
- “In which emails am I mentioned?”
• Uncovers insights, e.g.:
- “What ‘items’ are trending around me>
*AI helps build the graph
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Project
Service
RFP
Customer
Product
The Collage Graph
Organizes information by topics, the way the brain works
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Information Request email
received
Project presentations
FOI template
Information Request
Guidelines
Country Logo
City mapCompliance Practice
Presentation
SERVICE REP
COUNTY CLERK
Freedom of Information
Information Compliance
COMPLIANCE OFFICER Audit status
changed
• Maintains relationships between people, artifacts,and topics
• Maintains relationships for Microsoft and non-Microsoft artifacts
• Topic is the key to defining the context of ‘what is important and relevant to me, now.’
The Collage Graph
Project
Service
RFP
Customer
Product
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The Collage GraphMicrosoft Graph
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Topic Computing:Gateway to the AI-powered
Digital Workplace
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Freedom of Information Information ComplianceOmega ProjectPraxis Corporation
Surface Important Topics (NLP)
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Identify important topics in email or document text
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Topics Help Answer Important QuestionsSmart Notifications & Analytics
The email template for the Praxis Corp user
survey was completed by 20 people this week
A colleague just logged a trouble
ticket regarding the ‘Praxis Corp’ pilot
A salesperson just increased the size of the ‘Praxis Corp’
opportunity in Salesforce
What should I be focusing on
now?
12 users from Praxis Corp just installed our free product
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Demo
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Takeaways• Topics - the key to dealing with Information Overload in the
Digital Workplace
- Too many apps
- Disconnected information
• The Graph – “the most strategic data asset for each of you”
• AI can help workers focus on what’s most important through:
- Smart notifications
- Graph-based analytics
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Learn More:
https://harmon.ie/Topics
www.harmon.ie/collage
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Thank You