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Assessing Supervisor Competency

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Kristin Rodzinka, PhD, ABPP Amanda Wickett-Curtis, PsyD
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Kristin Rodzinka, PhD, ABPP

Amanda Wickett-Curtis, PsyD

VA Psychology Training Counsel

Clinical Advisory Committee Members

Lorraine Braswell, Augusta VA

Scott Cardin, Biloxi VA

Jeanne Gabriele, Jackson VA

Aaron Joyce, Albuquerque VA

Amee Patel, Jackson VA

Kristin Rodzinka, Dayton VA

Patrick Sylvers, Seattle VA

Amanda Wickett-Curtis, Indianapolis VA

Identify the seven core supervisor competency domains as defined by the ‘Guidelines for clinical supervision in health service psychology’ (APA, 2014)

Describe at least two ways in which this competency-based, behaviorally-anchored competence assessment tool could be utilized to enhance clinical supervision for the purpose of training

Describe how clinical supervisors demonstrate diversity competency within the context of supervision

Develop a self-assessment measure based on current guidelines

Promote knowledge of and adherence to a competency based approach to clinical supervision

Facilitate opportunity for self-rating on specific supervision behaviors

Encourage supervisors to identify areas for improvement

1998 – ASPPB Supervision Guidelines established

2003 - ASPPB Supervision Guidelines revised

2004 – Falender & Shafranske’s “Clinical Supervision: A Competency Based Approach”

2009 - Fouad et al. Competency Benchmarks article5

2104 – Falender, Shafranske & Ofek article on competent clinical supervision4

2014 – APA Supervision Guidelines established1

2015 - ASPPB Supervision Guidelines revised2

Addresses definitions for supervision Identifies knowledge, skills, and

attitudes/values required for supervisor competence

Offers regulatory guidance across levels of training

http://c.ymcdn.com/sites/www.asppb.net/resource/resmgr/Guidelines/Final_Supervision_Guidelines.pdf

Approved by APA Council of Representatives in 2014

Developed by the Board of Educational Affairs Task Force on Supervision Guidelines (Carol Falender, Chair)

Organized around seven supervision competency domains

http://www.apa.org/about/policy/guidelines-supervision.pdf

Supervision is a distinct professional competency that requires formal education and training

Is anchored in the current evidence base related to supervision and the competencies being supervised

Occurs within a respectful and collaborative supervisory relationship, that includes facilitative and evaluative components and which is established, maintained, and repaired as necessary

Intentionally infuses and integrates the dimensions of diversity in all aspects of professional practice

Uses a developmental and strength-based approach

* A complete list of assumptions can be found on pp. 9-10 of the APA Guidelines for Supervision

Kitchener: It may be easier to require psychologists to be competent than it is to define what competence means [and] competence is sometimes easier to identify in its absence than it is to specify what a proficient level of practice or scientific expertise involves (2000)

Domain A: Supervisor Competence

Domain B: Diversity

Domain C: Supervisory Relationship

Domain D: Professionalism

Domain E: Assessment/Evaluation/Feedback

Domain F: Professional Competence Problems

Domain G: Ethical, Legal, and Regulatory Considerations

Needed to be meaningful to VA clinical supervisors

Reflects changes in how skills necessary for clinical supervision have been conceptualized over time

Demonstrates a developmental progression of skills - Intent is NOT to set a low bar

Expectation is that ALL clinical supervisors will develop and use skills consistent across all 3 levels

Step 1 – You do you! Is your house in order?

Clinical supervisors must strive to maintain up-to-date knowledge, competent clinical practice, and competent supervisory practices. Supervisors seek to model responsible practice and conduct for supervisees.

Psychologist: Licensed; satisfactory peer review

Psychology Supervisor: Formal/informal CE in supervision practices

Competency Based Psychology Supervisor: Regular supervision consultation

This is all about modeling:

Respect

Openness

Curiosity

It is the supervisor’s job to facilitate respectfuldialogue about the diversity and multicultural identities of the supervisor and supervisee.

This occurs in part through modeling self-reflectivity and transparency

How do you develop and maintain self-awareness regarding your diversity competence?

Attitudes?

Knowledge?

Skills?

What is necessary if you wish to enhance your diversity competence?

How do you establish a respectful supervisory relationship and facility diversity competence of supervisees?

This is an ethical imperative!

How do you stay knowledgeable about the effects of bias, prejudice, and stereotyping?

How can we model advocacy and promote change in our organizations?

How do you stay current with the literature concerning diversity and diversity competence in supervision and training?

How do you navigate conflicts among your personal and professional values?

How do you help your trainees do this?

Client Therapist

SupervisorAttitudes, Beliefs, History,

Prejudices, and Values of each

are influential in process

Attitudes toward

and Knowledge

of diversity

appropriate

strategies

Awareness of own cultural biases/assumptions

Level of racial identity development

Slide reproduced from C. Falender with permission

Competency Based Supervision demands everything we have been talking about!

Psychologist:

Own cultural competence

Psychology Supervisor:

Engages supervisee in discussion of multiple diversity issues

Models self-reflection and transparency about one’s own cultural identities

Competency Based Psychology Supervisor:

Initiates discussion of one’s own cultural identity and engages supervisee in self-reflection on his or her own identity – this is a complex, multidirectional process

How supervisors create and maintain a collaborative relationship focused on development of supervisee competence.

Psychologist:

Schedules and attends regularly scheduled supervision meetings

Psychology Supervisor:

Collaboratively discusses expectations for supervision; explains their supervisory style/philosophy

Competency Based Psychology Supervisor:

Uses a supervision contract

Invites ongoing feedback including both supervisor and supervisee strengths and weaknesses

Psychological safety

Models respect for supervisees’ diversity, emotional experience, and clinical decision-making

Addresses strains and ruptures

The importance of behaviors that are consistent with the values and attitudes of psychology to include integrity, deportment, accountability, concern for the welfare of others, and professional identity.

Psychologist:

Demonstrates appropriate professional behavior.

Psychology Supervisor:

Actively models professional behavior & communicates expected behaviors for professionalism to supervisee.

Holds supervisees accountable for behavior and teaches supervisee to accept responsibility for actions

Competency Based Psychology Supervisor:

Imparts knowledge, skills, and attitudes associated with professionalism & models appropriate behavior for addressing errors and engages supervisee in a two-way discussion

How supervisors establish expectations about the evaluation process and provide feedback to supervisees.

Psychologist: Provides formal performance evaluations at designated intervals

Psychology Supervisor: Clearly articulates evaluation process including evaluation methods,

frequency of evaluation, and tracking of progress Provides specific feedback on performance Facilitates self-assessment on the part of the supervisee

Competency Based Psychology Supervisor: Provides feedback that enhances supervisee competencies and is

anchored to collaboratively derived supervision goals Models seeking and accepting constructive and behaviorally

anchored feedback often and in proximity to behaviors observed

Situations in which the supervisee demonstrates competencies in one or more core clinical competency areas that are below the expected standard for his or her level of training.

Psychologist:

Provides timely, written evaluations that address deficits and expectations

Psychology Supervisor:

Provides informal communication and feedback when problems are first noted

Consults with the TD or training committee if deficits are not appropriately resolved in a timely manner

Competency Based Psychology Supervisor:

Provides feedback that is specific and behaviorally anchored while communicating clearly about specific information about expected behavior changes, when they must be accomplished, and the consequences if they are not

Supervisors’ ethical and legal practices and their supervision of these practices among supervisees.

Psychologist:

Engagement in ethical behavior

Psychology Supervisor:

Provision of specific examples of ethical issues for consideration in regular supervision.

Competency Based Psychology Supervisor:

Regularly engages supervisee in discussions of ethical and legal decision-making and professional values.

Purpose: Pilot self-assessment measure as educational tool

Method: Supervisors completed measure and provided qualitative feedback about experience then completed short survey regarding the measure’s utility as a learning tool. 2 months later asked 3 interns if any changes were noticed

Participants: 13 supervisors on PTC◦ newly developed internship program 2011-

present

Measures: Self-assessment tool and post-assessment surveys

Supervisor Characteristics (n=13)

# %

Early Career (0-10 yrs) 5 38

Mid Career (10-20 yrs) 3 23

Late Career (20+ yrs) 5 38

Completed Formal Training on Clinical Supervision

4 31

To what degree did this measure help you learn about supervisory skills you have or could improve?

0. Not at all (0%)1. Somewhat (75%)2. A lot (25%)

To what degree do you think completing this measure will specifically lead to improving your supervisory skills?

0. Not at all (17%)1. Somewhat (67%)2. A lot (17%)

As a result of completing this self-assessment, what, if any, what specific behavior(s) are you most likely to try to improve?

Comments about how to improve the assessment measure

To what degree did you notice any changes in the manner in which supervision was provided over the past two months?

0- Not at all (0%)

1- Somewhat (100%)

2- A lot (0%)

Comments

Individual and cultural differences◦ Committees

◦ Supervisors

◦ Leadership

Leveraging relationships – i.e., keeping your Training Director happy

Improve self-assessment reliability 3,5,6

Move from teaching tool to more reliable and objective self-assessment measure

Ensure measure is dynamic to accommodate changes in competency standards

Incorporate with other methods of supervisor training and development

Are TDs aware of guidelines

Are PTCs?

Are supervisors?

What might make people more comfortable with an EBP approach to supervision?

1. American Psychological Association. (2014). Guidelines for clinical supervision in health service psychology. Retrieved March 10, 2016 from http://apa.org/about/policy/guidelines-supervision.pdf

2. Association of State and Provincial Psychology Boards. (2015) ASPPB Supervision guidelines for education and training leading to licensure as a health service provider. Retrieved March 10, 2016 from http://c.ymcdn.com/sites/www.asppb.net/resource/resmgr/Guidelines/Final_Supervision_Guidelines.pdf

3. Davis D.A., Mazmanian P.E., Fordis M., Van Harrison R.R., & Thorpe K.E. (2006). Perrier L. Accuracy of Physician Self-assessment Compared With Observed Measures of Competence: A Systematic Review. JAMA, 296(9):1094-1102.

4. Falender, C. A., Shafranske, E. P., & Ofek, A. (2014). Competent clinical supervision: Emerging effective practices. Counselling Psychology Quarterly, 27(4), 393-408.

5. Fouad, N.A., Grus, C.L., Hatcher, R.L., Kaslow, N.J. Hutchings, P.S., Madson, M., Collins, F.L., Jr. & Crossman, R.E. (2009). Competency benchmarks: A developmental model for understanding and measuring competence in professional psychology. Training and education in professional psychology. Vol 3(4, Suppl), Nov 2009, S5-S26.

6. Genuchi, M.C., Rings, J.A., Germek, M.D., & Cornish, J.A.E. (2015). Clinical supervisors’ perceptions of the clarify and comprehensiveness of the supervision competencies framework. Training and education in professional psychology. Vol 9(1), Feb 2015, 68-76.

7. Kitchener, K. S. (2000). Foundations of ethical practice, research, and teaching in psychology. Mahwah, NJ: Erlbaum.

8. Kruger, J., Dunning, D. (1999). Unskilled and unaware of it: How difficulties in recognizing one's own incompetence lead to inflated self-assessments. Journal of personality and social psychology, Vol 77(6), 1121-1134.

9. The APA Committee on Early Career Psychologists (http://www.apa.org/careers/early- career/committee/index.aspx)

10. The APA Leadership Institute for Women in Psychology (http://www.apa.org/pi/women/programs/leadership/call.aspx)


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