Assuring the quality of external

participants' contributions

Michael Rooneympr07u

Introduction•Types of external participants

•Risks and benefits associated with the introduction of external participants

•Objectives to be obtained by application of SQA tools

•SQA tools applied to external participants

Types of external participants

•Subcontractors

•Suppliers of Commercial off the shelf software (COTS) and previously used modules

•The customer may contribute to the project

Benefits for the contractor associated with the

introduction of external participants

•Budget Reductions

•Overcoming shortages of professional staff

•Shorter project schedule

•Expertise acquired in areas that need specialisation

Benefits for the customer associated with the

introduction of external participants

•Protection of commercial secrets

•Provision of employment to internal software development department

•Acquisition of project know-how for self-supplied maintenance

•Project cost reductions

Simple Contracting Project

(no external participant)

Customer

Contractor

ProjectcontractProjectcontract

Compound Contracting Project

(with external participant)

Customer

ContractorContractor

SubcontractorSubcontractorCOTS SupplierCOTS Supplier

ContractsContracts

ProjectcontractProjectcontract

Project contract clauses that deal with customer-supplied parts

Project contract clauses that deal with customer-supplied parts

ContractsContracts

Risks for the contractor and the customer, associated with the introduction of

external participants•Delayed completion of the project

parts

•Low quality of parts

•Increased probability of difficulties in maintenance

•Loss of control over development

Objectives

•Prevent late completion

•Assure the quality of work

•Assure enough documentation

•Assure complete control

SQA tools utilised

•Requirements documents reviews

•Choice of external participant

•Project co-ordination and joint control committee

•Participation in design reviews

•Participation in software testing

SQA tools utilisedcontinued

•Specialised procedures

•Certification of external participants’ team leaders and other staff

•Progress Reports

•Review of deliverables and acceptance tests

The End

•I would like to invite any questions

•Main source of reference (Galin, 2004)