Attention All Developers!!!

Who We Are

Where We Got Started In Affordable

Lynmar ApartmentsColorado Springs, CO

Built in 1999

100 new construction units

1, 2, & 3 Bedroom Apartment Homes

30%, 50%, 60% & Market Rate

What We Are Currently Working?

New Construction

Tax Credit Lease Up

40 units

Recertifications for January

2019-July 2019For an entire

portfolio

Waitlist Management for HOME, PHA, & Tax Credit

programs

File Audit for compliance discrepancies

Developing procedures for application &

recertification processes

We Began To Realize…..

There Are Fundamental Changes Happening…

That Can Impact How You Develop Communities!

The Demand Study“If the economic life of a housing unit is reduced to 100 years (1.0% per year), on average, then we need 1.4 million housing units per year just to replace the lost housing units by 2030, currently we are slated to deliver only 720,000 units.”

https://weareapartments.org/NMHC-NAA-US-Apartment-Demand-in-2030.pdf

Gig EconomyRecently, the U.S. Bureau of Labor Statistics published a report on individuals in alternative work arrangements: 16.5 million people now make up with is known as the “gig economy.”-Forbes 5 Predictions Of The Gig Economy

Disruption“The multifamily industry is on the brink of a design revolution, and it’s disrupt or be disrupted.”-NMHC Disruption Report

“The multifamily industry is on the brink of a design revolution, and it’s disrupt or be disrupted.”-NMHC Disruption Report

AIHere are five ways artificial intelligence could transform your

properties in years to come: #1 MaintenanceImagine never having to call maintenance out in the middle of the night again. Artificial intelligence can read environmental cues to suggest preventive maintenance and predict equipment failures. This means you won’t have to keep excess parts on hand in order to fix problems quickly or inconvenience tenants while waiting for parts to be delivered.

#2 Energy EfficiencySimilar to automated thermostats that read when individual users are home and adjust temperatures internally, artificial intelligence systems take it several steps further by tracking and analyzing human presence and movement. Currently in use in some commercial buildings, these systems can take into account occupancy, people’s locations in the building, weather and time of day to make the most efficient use of energy resources.

#3 Property Management Functions Residents may never have to fill out a web form, call or come into a leasing office again to report issues, manage energy billing or pay rent. Artificial intelligence is making these tasks possible for residents to check off their to-do lists from the comfort of their apartment homes using chatbots and devices like Amazon Alexa and Google Home.

-LeaseHawk Tech 2018

AI#4 Advertising & MarketingThink your marketing efforts and online ads are targeted now? Just wait until artificial intelligence gets involved. Rather than displaying ads for wide groups of people based on demographics or search history, artificial intelligence can capture and analyze the demographics and IP addresses of people who click on real estate ads and then serve up those same ads to people most like them, and therefore most likely to also click.

#5 Answering Calls & Making AppointmentsWith all the technology available today, prospective tenants are still most likely to call your property (75 percent) versus email (23 percent) and text (2 percent) for information. Artificial intelligence could answer these calls for you. Google recently demoed what the company is calling an “experiment” in artificial intelligence technology called Duplex, a computerized phone assistant that sounds eerily human.

Internet Of ThingsAccording to Forbes, “Integrating smart devices and high-tech building management systems is not only essential to attracting and retaining renters of all ages, but the cost savings can be a win-win for residents and property managers alike.”-Multi-Family Tech Trends Shaping the Future Cretech

Google Fiber

Prospect & Resident Convenience

“Everybody has a rooftop grilling area or a dog park,” but renters want app-centric convenience and a bond with their neighbors”- Patrick Sisson Mar 26, 2019

What else will AI effect? Are our communities ready?

Avari= Multilingual AI created to help clients complete application processes for Social

Services

Amenities58 percent believed apartments should “provide helpful services and amenities for the

surrounding community.”

AmenitiesEntrata reported16% would be more likely to choose an apartment community with Google

Home, 12% with Amazon Echo, and 11% with Apple’s HomePod.

Common Areas

“Open layouts, where residents and prospects can be alone together.”

-Alex Eyssen | VP, Student Housing, The Bainbridge Companies

Multifamily Executive

#AloneTogether

“Charging stations, outlets and usb capable plugs are a must!” -Alex Eyssen | VP, Student Housing, The

Bainbridge Companies

Package delivery stats

“Consumers spent $517.36 billion online with U.S. merchants in 2018, up

15.0% from $449.88 billion spent the year prior.”

- Digital Commerce 360 2019

Package StorageA delivery driver arrives with 10 or 20 or 200 packages, dropping them inside

the door in the back room. Then, a front desk worker manually logs the deliveries, scoots parcels around so they’re out of the way, and spends an hour

or so sending package notifications via email or text.

Later that day, or the next day, or three weeks down the road, a tenant shows up to collect their package, and a staff member has to dig through the pile of

packages to find the right one. - Digital Commerce 360 2019

Package Storage

Package Food Delivery

“In 2017, 26% of American’s ordered

packaged food delivery services, in 2018 that statistic

jumped to 38%.”- Digital Commerce 360 2019

Refrigerated Lockers

Let’s Talk Fitness

“Apartment fitness centers range in size and amenities, but their importance as a community feature usually weighs in within the first 3

“community features” bullet points. This is especially true in student housing communities and urban high rise developments.”-HPAD interior

designers 2018

Parking

“There is a growing awareness among housing officials that the required parking ratios are out of whack with reality,” says

Douglas Bibby, president of the National Multifamily Housing Council

#ChargingStations

Ride-Share Or Car-Share“Integration with Uber & Lyft allows one-click ride bookings to be scheduled

directly from a community’s website. The

application is programed to the property’s address and

automatically maps the route to the respective apartment community,

-Getting Your Apartment Community Rideshare Ready

Food Truck Parking Zone

Due to the amenity’s popularity, Parkside at Craig Ranch is working on a larger food-truck park. The

new site will include more parking, be tucked away on a quieter street, and provide similar seating.-McKinney Multifamily

Bike Storage & Repair“Some communities

convert unused space in basements and garages!” -Alex

Eyssen | VP, Student Housing, The Bainbridge Companies

Car Wash“Did you know the US EPA says that 60% of

car owners wash their vehicles at least once a month?

People even wash salt off their vehicles in the winter. Car washing is a year round

business.” -Al Williamson Rental Property Investor from Sacramento, CA

Coffee Talk

Green Effects“Green & living structures grow

higher in demand amongst residents said that environmental impact plays a big part in their decision making” -Jesse Martin | Green Effects Housing 2018

Recycling“Resident’s that focus on green

initiatives will have recycling high on their amenity list; and with new

legislation mandating recycling, it’s becoming more and more of a

necessity.” -Jesse Martin | Green Effects Housing 2018

Community Garden

“You can still make your smaller footprint feel larger, with eco-friendly amenities like community gardens” -Jesse

Martin | Green Effects Housing 2018

“Large properties with sprawling acres are

becoming a thing of the past.” -Alex Eyssen | VP, Student Housing, The

Bainbridge Companies

Grills

“Think community! Think being alone together!”

-Alex Eyssen | VP, Student Housing, The Bainbridge Companies

Pet Perks

More than 40 percent of Americans aged 30-49 own dogs. With so many people considering their pets to be members of the family, it’s no surprise to see pet-specific amenities in high demand. Prospective residents are looking for:• Off-leash dog parks• Pet washing stations• Pet spas & Doggy Daycare• Dog walking services• Pet sitting services

Tracy Velt- Top Five Amenity Trends of 2019

Pet Perks

“The trend toward pet amenities continues to grow among residents in

multifamily apartments. With over 100 million dog and cat owners in the U.S., the property

management industry has seen a steady rise in demand for pet

amenities.”-Ben Weger Updater 2018

Pet Perks

“Nearly 70 billion dollars was spent in the pet industry in

2017.”-Ben Weger Updater 2018

Pet PerksIt is actually cheaper to build a dog park than a play structure… and it appeals to a larger audience.

ConciergeThe “next big thing” in multifamily

amenities: hotel-like services”-Michelle

Mariani- Village Green April 2018 RE Journal

“Hotel-like services include:-Full service concierge-On-site maintenance and property management-Package handling with email and text notifications-Storage lockers and -Valet dry cleaning and laundry services”-Michelle Mariani- Village Green

“Overall, being able to create a sense of home through hospitality and adaptable services seems to be outweighing ‘the next big thing’ in amenities,” said Mariani

Business Centers & Workstations

By 2020, Gen Z will comprise 36% of the global workforce. The members of this generation are likely to be more comfortable with newer technology and more inclined to seek remote or flexible working arrangements, rather than pursue

traditional corporate roles. Account for the competition that’s coming.-Forbes Work Life Trends 2019

Business Centers & Workstations

Traditional employers are finally on-board and ready

to propose a flexible work.-Forbes Worklife Trends 2019

52% of employees around the world work from home at least once per week. -Owl

Labs 2018

Business Centers & Workstations

Dry Erase & Chalkboard Walls For Collaboration

This space must meet multiple needs, such as a place for people to meet

up, a place to print, fax, and scan as well as quiet nook to escape to!”

Air BnBAirBnb Friendly Home Sharing

Program“AirBnb works with your

HOA board to create home sharing policies that work

for everyone”Through the program, an HOA can amend its CC&Rs to allow home sharing, and in exchange, receive a percentage of the

revenue from hosting within its properties. The HOA also gains access to general information about the hosting

activity taking place in its properties as well as greater control over the home

sharing process.www.Multifamily.With.AirBnb.com

Gift Wrapping Station

“As apartment home footprints trend smaller, we find the need

to have common spaces that can meet the demands for larger

space when needed” -THE BORING AMENITY THAT RENTERS SAY THEY REALLY WANT-Ellen Sirull-2018

Small Footprints & Big Storage

With Tiny Homes & Micro units in high demand, maximizing storage is a necessity -Alex Eyssen | VP,

Student Housing, The Bainbridge Companies

Floorplans

“In the September 2016 a survey was conducted for the NAHB/Wells Fargo Housing Market Index, and reported 84% of developers said that, in the typical single-family homes they build, the kitchen-family room arrangement is completely or partially open. Over half (54 percent) said it is completely open. Both surveys defined completely open as essentially combining two areas into the same room, and

partially open as areas separated by a partial wall, counter, arch, or something else less than a full wall.”

-Paul Emrath NAHB

1/2 Baths

“According to the AHS (American Home Study),the

bottom-line results from state, that a half bath adds approximately 10 and a half percent to a home’s value,

and a full bath adds approximately 20 percent.”

-NAHB American Home Study 

Closets“Walk-in closets are nice, but often have wasted space, where side by

side closets offer comparable storage that maximize small

spaces!” -Jack Weissen |Red Peak Management

“Closet organizers are among some of the highest

requested upgrades at move-in”

-Char Thomas | CRB Residential

“Please say “no” to bifold

or sliding doors.”

-Megan Orser on behalf of apartment dwellers

everywhere

Kitchen Layouts

“Kitchen island, ample storage and floor plans similar to single family home layouts are a must!” -Alex Eyssen | VP, Student

Housing, The Bainbridge Companies

Kitchens Finishes

“Natural elements like stone and concrete countertops in high demand and last through multiple apartment turns.”

-Alex Eyssen | VP, Student Housing, The Bainbridge Companies

Outlet Placement“Please, please, please!Mid-level wall and cable plugs for the purpose of hiding your flat screen tv wires.”Mike Brewer | Executive Vice President, RADCO Residential

“With all of the open concept floor plans outlets in the living room floor would be great.”Mike Brewer | Executive Vice President, RADCO Residential

Upgrades

Demographics

Demographics

• http://www.movoto.com/demographics/

• http://www.esri.com/data/tapestry/zip-lookup

Demographics

Wrap Up

• What did you learn?

• Anything you will take with you?

• Critiques

• Questions?