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Presented by:-
Sumit Malhotra
A person's perspective toward a specified
target and way of saying and doing things.
Attitude effects the behavior.
Positive
Negative
Attitudes
Evaluative
statements or
judgments
concerning
objects, peopl
e, or events.
Affective ComponentThe emotional or feeling segment
of an attitude.
Cognitive componentThe opinion or belief segment of
an attitude.
Behavioral ComponentAn intention to behave in a certain
way toward someone or something.
Job Involvement
Identifying with the job, actively participating in it, and
considering performance important to self-worth.
Organizational Commitment
Identifying with a particular organization and its
goals, and wishing to maintain membership in the
organization.
Job Satisfaction
A collection of positive and/or negative feelings that an
individual holds toward his or her job.
# It essentially reflects the extent to which an
individual likes the job.
# It is an affective or emotional response toward
various facets of a job
The degree to which a person identifies with their
jobs, actively participates in it and consider their
performance important to self worth.
The degree to which an employee identifies with
a particular organization and its goals, and
wishes to maintain membership in the
organization.
High organizational commitment: Identifying with
one’s organization.
Recent research indicates that attitudes (A)
significantly predict behaviors (B) when
moderating variables are taken into account.
Moderating Variables
• Importance of the attitude
• Specificity of the attitude
• Accessibility of the attitude
• Social pressures on the individual
• Direct experience with the attitude
3–
10
Exit
Behavior directed toward leaving the organization.
Voice
Active and constructive attempts to improve conditions.
Neglect
Allowing conditions to worsen.
Loyalty
Passively waiting for conditions to improve.
JUST LIKE BUILDING STANDS ON A
STRONG FOUNDATION,SUCCESS STANDS
ON POSITIVE ATTITUDE.
OPPORTUNITY IS ALWAYS UNDER OUR
FEET,ITS JUST HAVE TO BE RECOGANIZED
WITH POSITIVE ATTITUDE.
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• CHANGE FOCUS-LOOK FOR POSITIVE
• MAKE A HABIT OF DOING IT NOW
• DEVELOP AN ATTITUDE OF GRATITUDE
A SUCCESSFUL PERSON WILL ALWAYS HAVE
THE 5 C’s1. CHARACTER
2. COMMITMENT
3. CONVICTION
4. COURTESY
5. COURAGE
12
Bad attitudes not only disrupt the business and
affect other employees, they are directly related
to the motivation and productivity of the
offending individual and those around them.
These problems are undergone through attitude
training programs.