PAŇŇĀSĀSTRA UNIVERSITY OF CAMBODIA

Subject: Organizational Behavior

Topic: Relationship between Attitude and Job Satisfaction

Professor: UM Vuthdara

Prepared by:

Bum VirumPheng ChandaraChan RiddharaDouek PhearumSak Channimol

Table of Contents

I). Introduction Statements

1). Background of Topic

2). Objectives of Topic

3). Significance of Topic

II). Body Statements

1). Definition of Attitude and Job Satisfaction

2). Types of Attitude and Job Satisfaction

3). The components of an attitude

4). The main factors affect attitude

5). How to improve an attitude

6). How do Attitude and Job Satisfaction relate?

7). How important of relationship between Attitude and Job Satisfaction

8). Case

III). Conclusion Statements

1). Summary

2). Recommendations

Introduction Statements

1). Background of Topic

At working place, attitude and job satisfaction is what matter to the

most organization nowadays.

Our group chooses this topic to enhance our knowledge and

experience regarding this field of study in Organizational Behavior

Course.

Introduction Statements

2). Objectives of Topic

Main Objective

To find out the relationship between Attitude and Job Satisfaction

Specific Objectives

To define Attitude and Job Satisfaction and types

To underline the components of an attitude

To explain the main factors that affect attitude and key improvement

To identify how important of relationship between Attitude and Job Satisfaction

Introduction Statements

3). Significance of Topic

We witness that after this study, it help us to know ourselves what

really want and expectation from our job.

Attitude and Job Satisfaction have many advantages for organization

and staffs.

Finally, we hopefully this study and report serves the other students

as their reference or guide for future study.

Discussion Statements

1). Definition of Attitude and Job Satisfaction

Attitude: A state in which man moves to act or do in social activities with certain feelings in response to a situation or condition of the objects in the surrounding environment.

Job satisfaction: Is how content an individual is with his or her job. Affective job satisfaction is the extent of pleasurable emotional feelings individuals have about their jobs overall.

Discussion Statements

2). Types of Attitude and Job Satisfaction Types of Attitude1. Job Satisfaction: Reflects the extent to which an

individual likes his or her job.

2. Job Involvement: Defined as the degree to

which one is cognitively pre-occupied with,

engaged in, and concerned with one’s present job.

3. Organizational Commitment: Reflects the

extent to which an individual identifies with

an organization and is committed to its goals.

Discussion Statements

Types of Job Satisfaction1. Job specification: A job specification is an official document which

describes the duties, required knowledge, skills and abilities, employee characteristics and minimum qualifications of State jobs.

2. Job enlargement: Job enlargement is simple defined as the horizontal level expansion of a job.

3. Job enrichment: Is a type of job redesign intended to reverse the effects of tasks that are repetitive requiring little autonomy.

Discussion Statements

Discussion Statements

Passive

Exit• Behavior directed toward leaving the organization

Neglect• Allowing conditions to worsen

Loyalty• Passively waiting for conditions to improve

Active

Constructive

Destructive

Voice• Active and constructive attempts to improve conditions

Discussion Statements

3). The components of an attitude

Discussion Statements

4). The main factors affect attitude

1. Personal experience:

2. Culture:

3. Other people are considered

important:

4. Media:

5. Educational Institutions

and Religious:

6. Emotional factors in them:

Discussion Statements

5). How to improve an attitude

1. Learn how to train your mind at times when you're feeling down and negative.

2. Don't compare our self to others.

3. Do our best not to be like others.

4. Remember times in our life.

5. Focus on one thing rather than many.

6. Don't be so hard on our self, we're only human.

7. Be truthful.

Discussion Statements

6). How do Attitude and Job Satisfaction relate? It is a key factor in realizing organizational and individual

goals that in turn greatly depends on individual’s self-motivation and job satisfaction. Job satisfaction is one’s attitude towards his job (positive or negative).

Satisfaction in work and the work environment is the basicconstituent of employee job satisfaction.

Discussion Statements

7). How important of relationship between Attitude and Job Satisfaction

The emotional state of a worker while working is critical to job attitudes and

the wellbeing at work which is significant in characterizing job attitude.

Supervision has a significant relationship with productivity.

Co-workers are a common source of job stress.

Compensation and progression function as positive reinforcement.

The supervisor's personality strongly influences the subordinate's satisfaction

with the supervisor.

Discussion Statements

8). Case

Detective Matthews has been employed by the East Hartford

Township Police Department since January of 1989.

Detective Matthews first worked as a patrol officer and was

awarded Officer-of-the-Year in 1991. Due to his excellent

investigation skills, he was promoted to the position of detective

in 1993.

Detective Matthews’ case load includes investigations of

robbery, theft, fraud, and an occasional homicide, however, he

specializes in the investigation of child abuse and sexual

assaults that occur in East Hartford Township.

Conclusion and Recommendation

1). Conclusion Work attitudes are our feelings toward our company and job.

Therefore, companies track feelings toward work and try to create more positive attitudes.

The main behaviors that contribute to organizational effectiveness are job performance,

citizenship behaviors, absenteeism, and turnover.

These behaviors are affected by a complex blend of personality and situational factors, and

factors affecting these behaviors and work attitudes will be examined in more detail in

other chapters of this book.

Conclusion Statements

2). Recommendations

Change the current organizational structure for the purpose of proper communication of knowledge and information from the top management people to the general employees to achieve organizational goals and objectives

continue the current practices and approaches within the workplace for the better involvement and participation of all employees into the decision making process within the organization

should be regular meetings and gatherings within the general employees and top management personnel to share knowledge and information as well as to collect feedback and suggestions from the general employees

should adopt and implement on regular basis both measuring of job satisfaction and work performance and thus provide relevant support and guidance to improve the skills and competencies that can create more job satisfaction and better work performance

Conclusion statement