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Audience Analysis and Market Research Michael Levay / Summer 2017
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Page 1: Audience Analysis and Market Researchxswang/Courses/Csc380/... · 2017-10-30 · Target demo/audience Female 20-34 Delmarva resident Radio cumer Race, income, weight, etc. did not

Audience Analysis and

Market ResearchMichael Levay / Summer 2017

Page 2: Audience Analysis and Market Researchxswang/Courses/Csc380/... · 2017-10-30 · Target demo/audience Female 20-34 Delmarva resident Radio cumer Race, income, weight, etc. did not
Page 3: Audience Analysis and Market Researchxswang/Courses/Csc380/... · 2017-10-30 · Target demo/audience Female 20-34 Delmarva resident Radio cumer Race, income, weight, etc. did not

How do we decide what to play?

- Market #138 ~ 350,000 pop.

- Programming / Chart Analysis (Airplay, Sales, Shazam, etc.) (Nielsen BDS)

- How do you know what they want?

ASK them!

Page 4: Audience Analysis and Market Researchxswang/Courses/Csc380/... · 2017-10-30 · Target demo/audience Female 20-34 Delmarva resident Radio cumer Race, income, weight, etc. did not

● Focus group● Target demo● True feel for product

Page 5: Audience Analysis and Market Researchxswang/Courses/Csc380/... · 2017-10-30 · Target demo/audience Female 20-34 Delmarva resident Radio cumer Race, income, weight, etc. did not

● ARGDP

● Radio station

● 18

● Legacy station

● 2.5 y

● Independent firm

● Market research

● 20

● 30+ y/o, 25 clients

Page 6: Audience Analysis and Market Researchxswang/Courses/Csc380/... · 2017-10-30 · Target demo/audience Female 20-34 Delmarva resident Radio cumer Race, income, weight, etc. did not

See what our specific market audience likes!

Panel Goals:

Page 7: Audience Analysis and Market Researchxswang/Courses/Csc380/... · 2017-10-30 · Target demo/audience Female 20-34 Delmarva resident Radio cumer Race, income, weight, etc. did not

Panel Tasks

MORNING SHOW

DIGITAL

CONTESTING

Page 8: Audience Analysis and Market Researchxswang/Courses/Csc380/... · 2017-10-30 · Target demo/audience Female 20-34 Delmarva resident Radio cumer Race, income, weight, etc. did not

Target demo/audience ● Female

● 20-34

● Delmarva resident

● Radio cumer

● Race, income, weight, etc. did not matter

Page 9: Audience Analysis and Market Researchxswang/Courses/Csc380/... · 2017-10-30 · Target demo/audience Female 20-34 Delmarva resident Radio cumer Race, income, weight, etc. did not

Contests

But how?

● The Weeknd/JAY-Z/Bruno

● TXT 2 WIN

● OC104 HookUp● Database

Survey

● Filtered database

● Sent survey via Email

○ More insight

○ Filter further

● “Call out”*

● 8/~350,000*

Panel

● Bribe w/ food● Richards - script● Recording in studio

Page 10: Audience Analysis and Market Researchxswang/Courses/Csc380/... · 2017-10-30 · Target demo/audience Female 20-34 Delmarva resident Radio cumer Race, income, weight, etc. did not

March April May June July August September

Timeline

Initial Idea

Paperwork

Surveying and Sampling

Analysis/Implementation

Callout

Page 11: Audience Analysis and Market Researchxswang/Courses/Csc380/... · 2017-10-30 · Target demo/audience Female 20-34 Delmarva resident Radio cumer Race, income, weight, etc. did not

Outcome

Morning Show● Brooke & Jubal● LOVED them! (To the contrary)

Remixes

● Disliked

● Rather hear original

● Liked “smashups”

Station Positioning

● Know how we stand - Power 101.7/KISS 95.9/LIVE 97.5

● Uses - Mainstream music + Entertainment

● NOT weather/traffic/news

Online Content● Don’t use website*

● Use Facebook regularly

Page 12: Audience Analysis and Market Researchxswang/Courses/Csc380/... · 2017-10-30 · Target demo/audience Female 20-34 Delmarva resident Radio cumer Race, income, weight, etc. did not

Outcome - Music Testing

Pop/r

10

8.86

10

8.57

10

7.86

10

7.86

10

7.71

10

4.43

Pop Pop/Re Pop/Alt HipHop EDMScale: 1-10

Page 13: Audience Analysis and Market Researchxswang/Courses/Csc380/... · 2017-10-30 · Target demo/audience Female 20-34 Delmarva resident Radio cumer Race, income, weight, etc. did not

Outcome - Cuming Patterns

20XX

45

45

45

25

45

25

45

19

45

19

45

19

103.9 OC104

KISS 95.9

102.7 WBOC

MAGIC 98.9

POWER 101.7

LIVE 97.5

Favorite Station

45

32 45

13

103.9 OC104

KISS 95.9

**Different sample size from Panel**

Page 14: Audience Analysis and Market Researchxswang/Courses/Csc380/... · 2017-10-30 · Target demo/audience Female 20-34 Delmarva resident Radio cumer Race, income, weight, etc. did not

Implementation

MORNING SHOW

● Bigger push○ Promo○ Sweeps

FACEBOOK

● More content● More relevant

CONTESTING

● More $● Easier to enter

○ TXT

PROGRAMMING

● No remixes● Less EDM

Page 15: Audience Analysis and Market Researchxswang/Courses/Csc380/... · 2017-10-30 · Target demo/audience Female 20-34 Delmarva resident Radio cumer Race, income, weight, etc. did not

Team

Albie Dee

Program Director of

WOCQ-FM (OC104)

Operations Manager of

Adams Radio Group

Delmarva Peninsula

Jim Richards

CoFounder of Vallie Lee

Richards Consulting, LLC

Consultant for ARGDP

Drew Howard

Marketing Intern at

ARGDP

Assisted with Database

Michael Levay

Intern

Page 16: Audience Analysis and Market Researchxswang/Courses/Csc380/... · 2017-10-30 · Target demo/audience Female 20-34 Delmarva resident Radio cumer Race, income, weight, etc. did not

What I’ve learned

Page 17: Audience Analysis and Market Researchxswang/Courses/Csc380/... · 2017-10-30 · Target demo/audience Female 20-34 Delmarva resident Radio cumer Race, income, weight, etc. did not

Questions?

Page 18: Audience Analysis and Market Researchxswang/Courses/Csc380/... · 2017-10-30 · Target demo/audience Female 20-34 Delmarva resident Radio cumer Race, income, weight, etc. did not

Thank you!


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