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August 2012 UCB, Inc. Intelligent Account Receivable Solutions for the Healthcare Industry
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August 2012
UCB, Inc. Intelligent Account Receivable Solutionsfor the Healthcare Industry
Page 2
Company Overview
UCB?Who is
Page 3
A 50+ Year HistoryFounded in 1959
Over 900 employees
6 strategic locations
Toledo, Ohio
Maumee, OH
Miramar, FL
Fort Lauderdale, FL
Costa Rica
National Compliance
Licensed and bonded as required
Strict security standards
End-to-End Patient Solutions
New programs and solutions to assist our client and
prospective clients in the healthcare industry
UCB, Inc.
Page 5
UCB’s Historic Core Competencies
Medicaid Eligibility
Self-Pay Extended Business Office Programs
Third Party Bad Debt
Experience
Team
Adaptibility
Process
Page 6
What’s New at UCB?
iSolutions IQ
Proprietary Analytic Platform
Small Balance Insurance Follow-up
Call Center and Customer Service Applications
Superior Security Safeguards
Page 7
iSolutions IQSelf-Pay Analytics Platform
Presumptive Charity/Financial Assistance Calculator
Propensity for Payment Indicator
Red Flag Fraud Indicator
Maximum Payment Estimator
Page 8
Security
ISO 27002 11 Domain Criteria Certified Asset Management
Data Encryption Policies Audit Physical Security
Access control for all sites with 24/7 Security monitoring
Security protected information systems CISCO Firewall Encryption-SSL technologies, dual-layered security Virus protection systems, Internet filtering security
Fully redundant System Guaranteed Availability
Disaster planning – business continuity Sunguard Availability Services
Page 9
Competitive Advantages
Passionate dedicated team
Intelligent revenue cycle production
Reliable delivery on promises
Accountable security safeguards
Patient first approach
Maximum financial returns
