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Autodesk Enterprise Priority Communities

Date post: 30-Nov-2014
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These slides provide an overview of the Autodesk Enterprise Priority Communities. The Autodesk Enterprise Priority Communities are online forums that are exclusively available to Autodesk customers who have Enterprise Priority Support. Through the communities, customers can converse directly with Autodesk product teams, suggest product improvements, discuss best practices, and network with professional peers. View the slides to learn more, including how to access the communities.
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© 2014 Autodesk Enterprise Priority Communities Reasons to Participate and How to Get Started
Transcript
Page 1: Autodesk Enterprise Priority Communities

© 2014 Autodesk

Enterprise Priority Communities Reasons to Participate and How to Get Started

Page 2: Autodesk Enterprise Priority Communities

© 2014 Autodesk

Autodesk Enterprise Priority Communities

Top Five Reasons to Participate

Page 3: Autodesk Enterprise Priority Communities

© 2014 Autodesk

As a member of the Autodesk Enterprise Priority Communities, you can submit your product wishes directly to the Autodesk development team. Better yet, you can see how your wishes rank against other requests, vote for the product enhancements that are most important to your organization, and help Autodesk determine what to prioritize.

Autodesk Enterprise Priority Communities

1 Share Your Wish List

Page 4: Autodesk Enterprise Priority Communities

© 2014 Autodesk

Community members have the opportunity to communicate directly with the Autodesk product team—more frequently than ever before. As a member of the community, you can tell the people who make your product exactly what’s working and what’s not. Hear what they have to say about the products you use on a regular basis. And let your voice be heard.

Autodesk Enterprise Priority Communities

2 Go Straight to the Source

Page 5: Autodesk Enterprise Priority Communities

© 2014 Autodesk

As a member of the Enterprise Priority Communities, not only can you voice your views, you can also influence how Autodesk developers think. Tell them about the latest trends in your industry. Help them define future requirements. And introduce new ideas.

Autodesk Enterprise Priority Communities

3 Shape the Future

Page 6: Autodesk Enterprise Priority Communities

© 2014 Autodesk

The Autodesk Enterprise Priority Communities are exclusively available to Autodesk customers with Enterprise Priority Support.* As a result, you’ll network and share ideas with your professional peers, including industry thought leaders from some of the most prominent organizations around the globe.

Autodesk Enterprise Priority Communities

4 Connect with the Enterprise Elite

Page 7: Autodesk Enterprise Priority Communities

© 2014 Autodesk

In the communities, Autodesk will publish “top 10” wish lists for product features, fixes and enhancements. What’s more, we’ll close the loop by providing regular updates to community members.

Autodesk Enterprise Priority Communities

5 Get Closure

Page 8: Autodesk Enterprise Priority Communities

© 2014 Autodesk

Autodesk Enterprise Priority Communities

How to Get Started

Page 9: Autodesk Enterprise Priority Communities

© 2014 Autodesk

Eight EP Communities Are Available Now If you currently use Autodesk Enterprise Priority Support, any member of your organization is invited to join one or more of the Enterprise Priority (EP) Communities.*

Page 10: Autodesk Enterprise Priority Communities

© 2014 Autodesk

Request an Invitation Ask your SAM (Support Account Manager) to invite you to the community of your choice. When your SAM invites you, you’ll receive an email like the one shown here. Simply click “Access Project” to sign in to the community using your Autodesk username and password.

Autodesk Enterprise Priority Communities

Page 11: Autodesk Enterprise Priority Communities

© 2014 Autodesk

Access the Communities

The communities will appear as “Projects” on your dashboard in the Autodesk 360 Premium Support hub. Click “Projects” and then “My Projects” to see the communities you’ve joined. Click the name of the community to access the community’s home page. The EP Communities can be accessed at: https://autodeskpremiumsupport.autodesk360beta.com

Autodesk Enterprise Priority Communities

Page 12: Autodesk Enterprise Priority Communities

© 2014 Autodesk

Learn the Basics On the community home page, start by viewing the “Welcome” message. This message contains a link to a Welcome PDF, which explains all the basics—including how to create your profile, how to view and post content, and more.

Welcome PDF

Autodesk Enterprise Priority Communities

Page 13: Autodesk Enterprise Priority Communities

© 2014 Autodesk

Invite Your Colleagues Inviting others to the communities is easy. Simply click the “Invite” button and enter the email addresses of your colleagues. Because membership is available exclusively to Autodesk Enterprise Priority Support customers, the community moderator will review all invitations before granting access.*

Autodesk Enterprise Priority Communities

Page 14: Autodesk Enterprise Priority Communities

© 2014 Autodesk

Participate Regularly The success of the Enterprise Priority Communities depends on frequent participation by community members. We hope you’ll take advantage of this new and exciting way to engage with the Autodesk product team and your professional peers on a regular basis. If you have any questions, please contact your Autodesk SAM (Support Account Manager). We look forward to seeing your first community post soon!

Autodesk Enterprise Priority Communities

Page 15: Autodesk Enterprise Priority Communities

© 2014 Autodesk, Inc. All rights reserved.

* Membership in the Autodesk Enterprise Priority Communities is open to all employees of companies that have a current contract with Autodesk for Enterprise Priority Support. When joining a community, individuals must use a valid email address at the company’s domain name to demonstrate eligibility. Members must abide by all Autodesk 360 terms and conditions. Autodesk reserves the right to grant, deny or revoke access to the Autodesk Enterprise Priority Communities to anyone, at anytime, for any reason, at its sole discretion. Disclaimer: Enterprise Priority Support benefits are subject to Autodesk terms and conditions. All benefits may not be available for all products and/or in all languages. Autodesk and the Autodesk logo are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. All other brand names, product names, or trademarks belong to their respective holders. Autodesk reserves the right to alter product and services offerings, and specifications and pricing at any time without notice, and is not responsible for typographical or graphical errors that may appear in this document.


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