Sector: Automobile Association Description of the idea: To create an association of automobile owners who can avail various types of facilities related to automobile services such as breakdown and road side assistance as well as updated with the latest lifestyle offers and promotional campaigns Customer Pain Points: Breakdown happening while travelling Car inspection with the rite service provider Finding the perfect Approved Car Workshops Tyre Puncture services Good Quality Driving Schools Value Proposition: Roadside Assistance Services Technical Services Approved Workshops tieups Recommended Tyre Shops Value-Added Services: International Driving Permit Road Tax Renewal Motoring Advice Call Centre Service to members Hostelling International Membership- parking coupons for members Online Car Accessories Shop Members enjoy special discounted prices. Travel Map & Tour Book Car Grooming Products Directories and Reading Materials
Transcript
Sector: Automobile Association
Description of the idea: To create an association of automobile owners who can avail various types of facilities related to automobile services such as breakdown and road side assistance as well as updated with the latest lifestyle offers and promotional campaigns
Customer Pain Points:
Breakdown happening while travelling Car inspection with the rite service provider Finding the perfect Approved Car Workshops Tyre Puncture services Good Quality Driving Schools
Call Centre Service to members Hostelling International Membership- parking coupons for members Online Car Accessories Shop Members enjoy special discounted prices. Travel Map & Tour Book Car Grooming Products Directories and Reading Materials Motoring Accessories
Lifestyle Products:
Travel Insurance and Flights Booking Products AA Badminton Court
Market size :
Over 700,000 light vehicles (passenger cars and light-commercial vehicles) were sold in India in the year 2000. Just ten years later, more than 2.7 million light vehicles were sold in the country with a population of nearly 1.2 billion in 2010. Over the years India has seen a much more consumer oriented culture and an increase in economic activity according to the J.D. Powers report.
Average Ticket size :
There will be two types of Memberships
Individual 500-1000 per year Corporate 5000-10000 per year
Existing process And Competitors:
At present there are 3 major Automobile Association present in India and there services are equally same which are mention above.
1) The Western India Automobile Association
2) Automobile Association of Upper India
3) Automobile Association of Southern India
Types of Expertise required:
Requires a association kind of setup Call centre support Tie-ups with various Automobile vendors Tie-ups with the RTO Regional Tyre and batteries store and repair centers
Logistics will not be required on a huge scale but to provide some assistance facility on road we require few vans so that associations road side presence can be felt .
Competitors Details:
We have studied in detail the three major automobile association in India the details of each is as follows
The Western India Automobile Association is the largest Automobile Association in South Asia. It has grown from strength of 500 members - all Englishmen - to with over 80,000 members today and the scope of its activities extends to cover major cities in Western India.
The Association is headquartered in Mumbai, and offers its services in the states of Maharashtra, Gujarat, Rajasthan, Madhya Pradesh and Goa. The Association has six branch offices apart from the HO in Mumbai, and it offers to all its members a wide variety of services ranging from issuing of learners' licenses to legal advice on motoring issues.
Services Offered:
1) Motoring Services
TAXATION-All matters concerning the Motor Taxation, Transfer of Ownership of Motor vehicles and claims for tax refund are handled by the Association.
ISSUE OF LEARNERS LICENSE AT WIAA-For the benefits of members, WIAA with the help of the RTO issues Learners License for the Association’s Members.
DRIVING LICENCE RENEWAL REMINDER SERVICE-The renewal of licences for the members is also undertaken.
PAYMENT OF FINES-The Association undertakes to pay fines for traffic offences at the Various courts in Mumbai on behalf of members after receiving theRequisite amounts from them.
LEGAL ADVICE-Advice is available on any arising out of the use and ownership of motor vehicles
RECIPROCAL SERVICE FROM OTHER AUTOMOBILE ASSOCIATIONS-Membership of the W.I.A.A. carries with it virtual membership of all Automobile Associations in India, so that wherever a member may be, the services of those Associations will be extended to him.
SURVEY OF VEHICLE-The fully qualified Assessors retained by the Association examine any used car thoroughly and submit, at a moderate fee, a general report on its condition including its market value
WIAA SCHOOL OF MOTORING-Students are taught on a dual control car and the whole emphasis of the driving course is on safe driving procedure and observance of the current traffic regulations.
ADVANCE DRIVING COURSE-Due to many accidents taking place in India W.I.A.A. has decided to run courses of Safe Driving. It is a one day course .
REST HOUSES-The Association has Rest Houses located in the premises of the Pune and the Ahmedabad Offices. Tariff rates at Pune are for A.C. double is Rs.1000/- per night perday and for the non-a/c it is Rs.750/- per night per day.-
INSTITUTE OF MOTORING AHMEDABAD-WIAA in collabrtion with the Ahmedabad
Education Society and castrol India Limited had set up the WIAA Castrol Institute of
Motoring at Ahmedabad. The Institute’s main objective is Human Safety on Road”. The
Various types of Classes are being conducted at Institute as follows:
1. Car Mechanism2. Safe Driving Courses for New Drivers3. Safe Driving Courses for Bus Drivers, Heavy Vehicle Drivers and Paid
Drivers4. Practical Driving Training Classes.5. Drivers Carrying Hazardous / Chemical Goods Training.
MOTORING MAGAZINE-Our Motoring Magazine will be online on our Web Site: www.wiaaindia.org This Magazine can also be emailed to member on request.
VEHICLE’S GLASSES ETCHED WITH WIAA’S UNIETCH SYSTEM-
1. Laser cut stencils.2. One time process within 15 minits (most economic and safe).3. Easily visible to cross check with registration plate.4. Reduction in theft and fraud (theft deterrent).5. Quick check for stolen vehicle.6. Six glasses etched, (too expensive to change all glasses by thieves ).7. Insurance rebate up to Rs. 500/- on comprehensive insurance if available
thro WIAA.8. One time etching fee of Rs. 500/- with free WIAA membership for 2 years.
BREAKDOWN SERVICE AT RS 50/-This is one of the most useful services rendered by the Association through the Road Service Department and is available from 8.00 a.m. to 12 p.m. only at Bombay upto Mahim on the Western and Sion on the Central
TOWING SERVICE AT MUMBAI-Towing Service available at all branches.
PROVISION OF DRIVERS AT MUMBAI-A member requiring a driver for short periods should inform the Road Service Department. The Driver, if available and suitable, will be Sent to the member for employment.
PUC CHECK UP-Free PUC is done for W.I.A.A. members
Touring Abroad
International derving Permit-Your Passport to Overseas Driving
Memberships Charges
Ordinary Individual Membership: (OI)
a. Open to any person of Indian Origin, residing in Mumbai, above the
age of 18 years.
b. Membership is personal with a unique membership number and is not
transferable.
c. Membership of a married person will also include his spouse.
d. Member ship is valid for one year from the month of acquiring the
membership and will be eligible for renewal on the 1st of the same
month, next year.
e. Only 1 car is registered free along with your membership for Roadside
services offered by WIAA.
f. Extra cars can be registered at extra charges to avail of our Road side
assistance.
g. Cars need to be in the name of the registered member or his / her
spouse.
Ordinary Corporate Membership : (OC)
a. Open to any Corporate Registered under Companies Act., in India
b. Membership is Corporate and restricted to Cars registered under the
Company.
c. Only one car can be Registered for Roadside Assistance along with
the membership.
d. Any additional car/s will be registered with extra charges, which are
payable every year.
e. Application is limited to only passenger cars. Light/ Heavy motor
vehicles, rental cars and taxis are not eligible.
Lifetime Individual Membership : (LI)
a. Open to any Individual of Indian Origin over 18 years.
b. Membership is personal with a unique number and not transferable.
c. Membership covers Individual and his spouse, if married.
d. Two cars will be Registered Free.
e. Cars need to Registered in the name of the member or spouse.
Company registered car for the member’s personal use can be
registered with the necessary formalities.
f. Any additional car need to be Registered for Roadside Assistance at
Extra Charges, which are payable every year.
Lifetime Corporate Membership : (LC)
a. Open to any corporate Registered under companies Act.
b. Membership is corporate and restricted to cars registered under the
Company.
c. Membership covers Individual and his spouse, if married.
d. Only two cars can be registered for Roadside assistance along with
the membership.
e. Any extra car/s will be registered for extra charges.
f. Application is limited to only Passenger Cars. Light/ Heavy motor
vehicles, rental cars and taxis are not eligible.
Categories
Membership
Tenure
Entrance
Fee
Subscription
Fee Total
Ordinary
Individual(OI) 1-Year Rs.300 Rs.400 Rs.700
Each Additional
Car Rs.200
First Two-wheeler Rs.200
Additional Two-
wheeler Rs.100
Only Two wheeler 1-Year Rs.300 Rs.200 Rs.500
Each Additional
Two-wheeler Rs.100
Ordinary
Corporate(OC) 1-Year Rs.750 Rs.500 Rs.1,250
Each Additional
car Rs.300
Additional Two-
wheeler Rs.100
Lifetime Individual
(LI)
Life time (2
cars Free)
No
Entrance
Fee Rs.5,000 Rs.5,000
Each Additional
Car Rs.200
Lifetime Corporate
(LC)
Life time (2
cars Free)
No
Entrance
Fee Rs.7,500 Rs.7,500
Each Additional
Car Rs.300
Each Additional
Two-wheeler Rs.100
Auto insurance is more than a matter of insuring your vehicle for loss or repairs after an accident. It is a financial safety net that can help you offset the cost of:
a. Bodily injuries to yourself or othersb. Lost wages due to injuryc. Benefits to survivors when an accident results in deathd. Lawsuits brought against you as the result of an accidente. Repairs made to your car due to damage caused in an accident
RTO Desk- Following services can be availed
a) RTO Officesb) Road Safetyc) Road Signsd) Services & Formse) Offence & Paneltiesf) Appealg) Permit at a Glance
Insurance- Services offered include the following types of insurances
Motor Insurance Personal Accident Vintage Car Health Insurance General Insurance
Travel
Hotels Flights Trains Other
Automobile Association of Upper India
The Association is well patronised by high officials of the Government, members of the public and the business corporate. Late Dr. Rajendra Prasad, the First President of the Republic of India honored the Association by accepting to become its first Patron-in-Chief in September 1950.
Thereafter the successive Presidents of India have been bestowing this honor on the AAUI. Besides this, the Lt-Governors of Delhi and the Chiefs of the three Services have been the patrons of the Association as a matter of tradition. The Association was founded on 20th September, 1950.
AAUI is rendering useful service to the public and the Transport Department, Police and Customs. Its performance can be well judged from the fact that the Association had collected and deposited with the Transport Authority a sum of Rs.80 lakh (approx.) on account of one time road tax, and fees introduced by the City Government during 1986-87. It rendered a great help to the motorists who could pay the tax almost at their door-step.
AAUI is making all out efforts to enlarge its membership so as to bring a large percentage of motorists into its fold and also to obtain greater facilities for them. The AAUI generally has a say in the matters related with Motor Driving, Road Safety, Traffic Discipline and to help domestic and foreign tourists. Efforts are being made to train a large number of motorists in First Aid and in Traffic Warden duties so as to make them more helpful in rendering service to the public and to augment the resources of the Government. Leading multinational companies, senior civil servants and thousands of motorists are the members of AAUI.
The AAUI makes a significant contribution to the growth of land related foreign tourism. The custom authorities at more than 130 stations and checkposts allow duty-free passage to the vehicles brought by foreign tourist into India on the strength of carnet-de-passage (CPD) to which the Federation of Indian Automobile Associations (FIAA) with AAUI and other regional associations is the counter-guarantor.
Automobile Association of Southern India
AASI Centre, 187, Anna Salai, Post Box No. 729, Chennai 600 006
