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Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst...

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1 FY08 Half-Year Results Bank of Queensland Half-Year Results 29 February 2008
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Page 1: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

1FY08 Half-Year Results

Bank of Queensland Half-Year Results

29 February 2008

Page 2: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

2FY08 Half-Year Results

Result highlights David LiddyManaging Director & CEO

Financial result in detail Ram KangatharanGroup Executive & CFO

BOQ Portfolio Ram KangatharanGroup Executive & CFO

Strategy and outlook David LiddyManaging Director & CEO

Agenda

Page 3: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

3FY08 Half-Year Results

Result highlightsDavid Liddy, Managing Director

Page 4: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

4FY08 Half-Year Results

Result highlights

Record profitability whilst continuing to gain market share

Strong EPS growth

Results capture the full impact of the credit crisis

Acquisition of Home Building Society completed with expected integration and synergies ahead of market guidance

Improved efficiency

Continued sound credit quality

Strong capital and liquidity / funding base

Page 5: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

5FY08 Half-Year Results

Strong financial results

33%$65.3m$49.1mNormalised cash profit after tax

(23bps)1.62%1.85%Net interest margin

8%59%64%Cost to income ratio (normalised cash)

*27%26%Loan growth (pcp)

30%

32¢

43.4¢

1H07

10%47.6¢Cash EPS (normalised diluted)

*26%Retail deposit growth (pcp)

9%35¢Ordinary dividend

1H08

* Excludes contribution from Home Building Society

Page 6: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

6FY08 Half-Year Results

Strong lending and deposit growth

Loan approvals 25%

$5.6b

$7.0b

1H07 1H08

27%

16%

BOQ System

Lending growth 27% *

Retail deposit growth26% *

12%

26%

BOQ System* Excludes growth from the acquisition of Home Building Society Ltd. and based on comparison to pcp.

Page 7: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

7FY08 Half-Year Results

Excellent retail deposit growth

System

SystemSystem

System

29%30%

16%

10%

1H07 1H08

In the 6 months since the credit crisis began, deposit growth has continued. BOQ continues to out-perform system growth.

* Excludes growth through the acquisition of Home Building Society Ltd.

System: APRA monthly statistics, household deposits

BOQ BOQ SystemSystem

Page 8: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

8FY08 Half-Year Results

Continuing strong lending growth

27%27%

22%

11%

Retail Commercial

BO

Q

Sys

tem

Sys

tem

27%

16%

Overall lending growth

BO

Q

Sys

tem

Strong growth in all areas * Overall 1.7x system growth *

Source: RBA – based on 12-month rolling period to Feb 08.

Excludes Home Building Society contribution in the period

BO

Q

Page 9: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

9FY08 Half-Year Results

Shareholder returns

23¢ 27¢32¢ 35¢

30¢25¢

2005 2006 2007 2008

1st half 2nd half

Dividends*

* Excludes special dividends, on a cash normalised profit basis

P/E Ratio – BOQ v Banking Index

BOQ has a strong track record of maintaining share price premiumeven in difficult times and delivering strong shareholder returns

8.0x

10.0x

12.0x

14.0x

16.0x

18.0x

20.0x

Dec-200

5Ja

n-200

6Feb

-2006

Mar-20

06Apr-

2006

May-20

06Ju

n-200

6Ju

l-200

6Aug

-2006

Sep-20

06Oct-

2006

Nov-200

6Dec-2

006

Jan-2

007

Feb-20

07Mar-

2007

Apr-20

07May

-2007

Jun-2

007

Jul-2

007

Aug-20

07Sep

-2007

Oct-20

07Nov-2

007

Dec-200

7Ja

n-200

8Feb

-2008

Mar-20

08

BOQ Banking index

37¢

Page 10: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

10FY08 Half-Year Results

Strong asset quality

Focus remains on well secured housing and SME lendingLow level of large exposures

0.09%0.09%0.08%

0.07%0.08%

1H06 2H06 1H07 2H07 1H08

Impaired assets to non-securitised lending

$9.8m

$7.9m$8.6m

2H06 1H07 2H07 1H08

Underlying bad debts

$11.2m

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11FY08 Half-Year Results

Strong capital and liquidity

1H07 2H07 1H08

12.1%

Tier 2

Tier 1

Hybrid Tier 1

Tier 1 ratio 7.4%

Tier 2 ratio 3.7%

11.5%10.8%

Deductions 0.3%

1H07 2H07 1H08

Capital Adequacy Liquidity

10.2%11.1%

13.0%

Including Home Building Society for 1H08 figures

Page 12: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

12FY08 Half-Year Results

The result in detailRam Kangatharan, Chief Financial Officer

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13FY08 Half-Year Results

1H07 $m

1H08 $m

% Change vs PCP

Total operating income 219.6 252.9 15%

Total expenses 141.7 159.2 12%

Underlying profit 77.9 93.7 20%Impairment on loans and advances 9.3 9.2 -1%

Profit before tax 68.6 84.5 23%Income tax 20.2 26.7 32%Net profit after tax 48.4 57.8 19%Add: Amortisation of customer contracts 0.7 6.7 -

Cash profit after tax 49.1 64.5 31%Normalising Items - 0.8 -

Normalised cash profit after tax 49.1 65.3 33%

Add: RePS & S1RPS Dividend 2.9 2.9 -

Cash Earnings used for Fully Diluted EPS 52.0 68.2 31%

Cash diluted EPS (normalised) 43.4¢ 47.6¢ 10%

Meeting our commitments

Includes Home Building Society results from 18th December 2008

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14FY08 Half-Year Results

Headline margin down 15bps in 1H08

NIM down 15 bps in 1H08

(4bps)

(1bp)

(1bp)(2bp)

(2bps)(3bps)

NIM down 8bps in 2H07

1bp

1.85%

1.77%

1.62%

Mar

gin1

H07

Ass

et M

ix

Fund

ing

Mix

3rd

part

ydi

st'n

s

Impa

ct o

fC

ards

Sal

e

Mar

gin

2H07

Liqu

idity

Ass

et M

ix

Fund

ing

Mix

3rd

part

ydi

st'n

s

Cap

ital I

ssue

s

Mar

gin

1H08

(4bps)

(7bps)

Page 15: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

15FY08 Half-Year Results

Continued income growth

1H07 1H08

Net Interest Income

21%

$66m $67m

1H07 1H08

Non Interest Income

2%$154m

$186m

NII reflecting strong lending growth offsetting higher cost of funds

Disposal of the Cards business and lower non-core income offset by higher banking & insurance income

Page 16: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

16FY08 Half-Year Results

Expenses

55%

56%

57%

58%

59%

60%

61%

62%

63%

64%

65%

$32m$32m

$57m$53m

Cost to Income Ratio Operating Expenses

Amortisation of customer

contracts

Home integration

costs

Reported cost to income

Normalisedcost/income

ratio

Occupancy, $10m (1H07

$9m)

IT, $32m (1H07 $32m)

Administrative $5m (1H07

$6m)

Operating, $44m (1H07

$40m)

Employee, $57m (1H07

$53m)

62.9% 3.8%

0.5%58.7%

Page 17: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

17FY08 Half-Year Results

18%18%

1H07 1H08

4%4%

1H07 1H08

13%

15%

1H07 1H08

24%

22%

1H07 1H08

2%

3%

1H07 1H08

Expense discipline

Cost disciplines introduced to offset volatile markets without compromising the long term potential of the brand or our unique distribution modelAdjusting for amortisation of customer contracts, major expense categories have been kept flat relative to income growth

Employee* Computer* Administrative* Operating*Occupancy*

* Expressed as a percentage of total income

Page 18: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

18FY08 Half-Year Results

Capital adequacy

1H07 2H07 1H08

12.1%

Tier 2

Tier 1

Hybrid Tier 1

Tier 1 ratio 7.4%

Tier 2 ratio 3.7%

11.5%

Targets:Tier 1 of 7%-8%Total of 10% to 11%

10.8%

Deductions 0.3%

Page 19: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

19FY08 Half-Year Results

Funding and liquidity

Key to BOQ’s funding philosophy has been and will remain, diversification of funding sources

Diversification of wholesale borrowing- Inter-bank market- Securitisation- Short and long term senior debt- Domestic and offshore

BOQ is still issuing senior debt domestically and in offshore markets- Accessing short term senior debt both domestically and offshore- Credit spreads have increased - Successfully issued in domestic long term market in March 2008.

Page 20: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

20FY08 Half-Year Results

Funding and liquidity

Liquidity- Currently holding ~14.0% liquidity with 82% of securities held either in

cash or securities eligible for RBA repurchase agreements

Securitisation Markets- Access to securitisation warehouse funding is still available- Securitised $500m of Residential Mortgages which are being held on

balance sheet and are eligible for repurchase agreements with the RBA- Additional warehouse capacity

Retail Deposits- Strong retail funding franchise

Page 21: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

21FY08 Half-Year Results

Funding our growth

56%

10%

54%

24%

11% 11%

31%

3%

Retail Wholesale Securitisation Capital

1H071H08

Home acquisition enhances our Retail funding base.

Limited capacity in securitisation markets, driving increasing reliance on wholesale markets.

Funding mix for Growth including addition of the Home balance sheet

Page 22: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

22FY08 Half-Year Results

Strong emphasis on retail deposit growth- Not just price driven- Focused on sustainable, stickier deposit growth- Considering niche segments with new products

Targeted drive into wholesale middle market

Additional warehouse capacity

BOQ will continue to access the term debt market (as in 1H08)

Loan syndication market

No reliance on securitisation in the funding plan. If these markets reopen, this will be a bonus.

2H08 funding plan

Page 23: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

23FY08 Half-Year Results

Funding balance sheet impact

86% of funding comes from committed and sticky sources

Weighted average maturity of long term debt is 1.7 years

2H07 Funding 1H08 Funding

Retail43%

Capital4%

Securitisa tion28%

L/T Wholesale14%

S/T Wholesale11%

Retail46%

Capital6%

Securitisation23%

11%

14%

L/T Wholesale

S/T Wholesale

Page 24: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

24FY08 Half-Year Results

Long-term debt maturity profile

Funding Programs Maturity Profile (AUD)

Funding Programs Maturity Profile (AUD)

0

100

200

300

400

500

600

Mar-08

May-08

Jul-0

8Sep

-08Nov-0

8Ja

n-09

Mar-09

May-09

Jul-0

9Sep

-09Nov-0

9Ja

n-10

Mar-10

May-10

Jul-1

0Sep

-10Nov-1

0Is

suan

ce ($

'ms)

Debt Instrument Program Euro Medium Term Note Program

Weighted Average Maturity

Page 25: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

25FY08 Half-Year Results

Plan to achieve our EPS guidance

3 variables are key to understanding 1H08 and FY08 performance- Pricing actions from January to April 08- Cost control vs cost of funds market volatility- Asset growth

Our view of the opportunities & risks:- Pricing action locks in ~15%+ vs 1H Gross NII (ex-Home)

- Our long term cost reduction glide path remains ~1% p.a.

- We’ve locked in ~2% reduction FY08 - reducing below 1H has risks…

- This is offset by the assumption of deterioration in cash bills vs 1H and maintenance of credit spreads in March 08 into 2H08.

- Lower marginal NII in the 2H08 plan, reasonable slow down in asset growth is manageable in FY08

Page 26: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

26FY08 Half-Year Results

BOQ portfolioRam Kangatharan, Chief Financial Officer

Page 27: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

27FY08 Half-Year Results

Loans under management by product

71%Retail

17%commercial

12%leasing

$9.1b$10.3b

$11.7b$13.1b

$17.3b

$4.1b

$2.1b$2.3b

$2.7b

$2.9b

$3.0b$2.7b

$2.5b

$3.4b

$1.9b

1H06 2H06 1H07 2H07 1H08Retail Business Leasing

$24.3b

$17.0b

43%

$15.1b$13.5b

$19.2b

Page 28: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

28FY08 Half-Year Results

$0

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

Sta

ndar

d

Fixe

d

Line

of

Cred

it

Low

Doc

Per

sona

l

Hom

e B

S

$Mill

ions

1H071H08

Total retail portfolio (LUM) by product

Retail portfolio

25%

24%

4% 3%

14%

32%45%

23%

21%

5%4%

Page 29: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

29FY08 Half-Year Results

Commercial portfolio

$0

$500

$1,000

$1,500

$2,000

$2,500

$3,000Te

rmLo

ans

Bus

ines

sO

verd

raft

s

CR

F's

/C

RL'

s

Deb

tor

Fina

nce

Equi

pmen

tFi

nanc

e

$Mill

ions 1H07

1H08

2%2%

31%

29%

5%6%

21%

20%

43%

41%

Total commercial portfolio (LUM) by product

Page 30: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

30FY08 Half-Year Results

0.00%

0.25%

0.50%

0.75%

1.00%

Retail Business Leasing Home BS

1H06

2H06

1H07

2H07

1H08

Portfolio quality

Arrears 90+ days (% of portfolio, excluding securitised loans)

Page 31: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

31FY08 Half-Year Results

Large exposures

The Bank has 59 connections with exposures >$10M

Total commitment exposure $1,560M

~5% of assets under management

>50% matures within 1yr

Large exposures are concentrated in the Property & Construction sectors, accounting for 85% of large exposures.

Largest exposures by ANZSIC Group

Page 32: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

32FY08 Half-Year Results

Top 20 large exposures

Type Weighted AverageSecurity Cover

Operating Entities 1.79 Property Development 1.37 Property Investment 1.66 Personal 1.59 Total Cover 1.57

Property Investment

$543M

Personal $31M

Operating Entities

Property Development

$308M

$56M

Page 33: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

33FY08 Half-Year Results

Strategy and outlookDavid Liddy, Managing Director

Page 34: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

34FY08 Half-Year Results

We are in challenging times…

POLITICALENVIRONMENT

ECONOMICENVIRONMENT

GLOBALCREDITCRISIS

• Securitisation markets closed

• Cost of wholesale funding

• Worldwide investor nervousness

• Irrational markets

• “Two speed economy”

• Worldwide economy turbulent

• Caught in an economic paradox

• RBA implementing tight monetary policy

• New Federal government

• Several reviews within banking underway

• Government have been vocal about banks raising rates above RBA rises

Page 35: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

35FY08 Half-Year Results

…but our strategy remains largely unchanged

Continue our strong organic growth, laser focus on deposit growth

Continue our national distribution expansion in both retail and business banking

Continue to target complementary acquisitions

And do all this in a ‘bank different way’ –being the real banking alternative

We expect some short term impact

from higher funding costs, but the fundamentals of our strategy are

the same

Page 36: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

36FY08 Half-Year Results

Starting 2H08 with strong momentum

Strong and proven sales force through our OMB modelNew leadership is bringing ‘fresh eyes’ to the networkMajor deposit raising campaigns underway

RFS

Focussing on achieving SME bank of choice in chosen segments in Queensland and leveraging interstate branchesSales and service disciplines embeddedClosely managing margins & risk

BFS

Page 37: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

37FY08 Half-Year Results

Totals43 Corporate Branch (CB)194 Owner Managed Branch3 Service Centre (SC)13 Transaction Centre (TC)30 Home Building Society16 Business Banking Centres (BBC)11 BOQ Equipment Finance offices (EF)2,558 ATMs

Our national footprint

Over 2,800 touch points

5 new sites opened this financial year

5 corporate conversions completed this year

Targeting 4 new branches and integrating the 30 Home branches in the second half

CB: 43OMB: 106SC: 3TC: 13BBC: 13EF: 5ATM: 714

OMB: 6Home: 30BBC: 1EF: 1ATM: 222

OMB: 1ATM: 109

OMB: 1EF: 1ATM: 291 OMB: 55

BBC: 1EF: 2ATM: 598

OMB: 23BBC: 1EF: 1ATM: 566

OMB: 2ATM: 58

Page 38: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

38FY08 Half-Year Results

We have now converted 22 corporate branches to OMBs

Average monthly settlements have increased 62% post conversion

6%

27%

10%

37%

6 monthsPre-Conversion

OMBs continue to increase productivity

Annualised growth before and after conversionPost Conversion

Note: For branches converted with at least 3 months of results since conversion.

Lending DepositsLending Deposits

Page 39: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

39FY08 Half-Year Results

Consolidation of branch network

152150140140139137

88857975

34

5

30

Aug 04 Aug 05 Aug 06 Feb 07 Aug 07 Current *

22 Corporate branch conversions to OMBs (5 in 1H08)3 new interstate OMBs opened in 1H08Home Branches –potential conversion to OMBsTarget of 4 new branches in 2H08

OMBs Interstate

Qld branches

Home branches

79 OMBs

82OMBs

86 OMBs

91 OMBs

100 OMBs

106OMBs

* This excludes the 13 Transaction centres acquired through Pioneer

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40FY08 Half-Year Results

Business priorities for 2H08

Integrating Home Building Society

Tightly managing margins and risk

Focus on profitable, capital efficient growth

Undertake a Share Purchase Plan in 2H08

Developing and recognising our people

‘bank different’

Page 41: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

41FY08 Half-Year Results

Welcome Home

We will be focussing in the second half on integrating Home Building Society

Integration is progressing well - dedicated team

Expected synergies in Yr 1 of $3m have been upgraded to $4m

Yr 2 & 3 synergies will be exceeded

System conversion has been brought forward 9 months

Strong interest in the OMB model in WA

Page 42: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

42FY08 Half-Year Results

Confident outlook

The underlying BOQ business is in a strong position:- Established retail and commercial national distribution points- Growing strongly and profitably- Leveraging our strong base of a healthy Queensland economy - No significant corporate exposures, CDO’s, sub-prime exposure – we

are a pure retail bank

Our financial goals for the 2008 financial year:- Above system growth within funding capacity- Maintain credit quality- Continue to target EPS growth of 10% on a normalised cash basis

including dilutionary impact of Home Building Society

Page 43: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

43FY08 Half-Year Results

Alignment to funding capacity in 2H08

Three-part strategy to align to funding capacity without diminishing our growth platforms (eg. OMB distribution network)

1. Focus and redirection of resources to building a stickier, larger deposit base

2. Re-engineering Home growth model away from brokers to higher profitability OMB model

3. Further de-risk the Commercial portfolio away from larger exposures and segments exposed to asset risk

Preserve the core growth platforms, to continue to exceed systemgrowth in the longer term

OMB model can incentivise deposit growth

Page 44: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

44FY08 Half-Year Results

Summary

Well capitalised

Continued access to funding – albeit more expensive

Strong business momentum – well above system

Home synergies will be exceeded

Sound portfolio benefiting from Queensland and WA

Strong credit and cost disciplines

New management team delivering

Page 45: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

45FY08 Half-Year Results

Page 46: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

46FY08 Half-Year Results

Additional Information

Page 47: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

47FY08 Half-Year Results

$Million

Net Interest Income 44.2

Non Interest Income 12.0

Total Income 56.2

Expenses 30.6

Profit before tax 25.6

Tax payable 6.8

Net profit after tax 18.8

Home Building Society financials

Forecast contribution of Home Building Society* to FY08 financial results

•Pro-forma normalised forecast for period 18 December 2007 to 31 August 2008.

•Management Projections only include the Home Financial Services Business

Page 48: Bank of Queensland - boq.com.au Half-Year Results 4 Result highlights Record profitability whilst continuing to ... BOQ has a strong track record of maintaining share price ... L/T

48FY08 Half-Year Results

Satisfied customers…but it’s not enough

67% 67%

72%

79%80%

82%

88%

83%

CB

A

NA

B

Wes

tpac

Sunc

orp

AN

Z

St G

eorg

e

BO

Q

Ben

digo

February 08 QLD MFI Customer Satisfaction – 6 months to February 2008

76%69%66%

56%53%

45%

36%

CB

A

AN

Z

Wes

tpac

Ban

kWes

t

NA

B

BO

Q

St G

eorg

e

February 08 East & Partners Business Banking Sentiment

Retail customers Commercial customers


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