24
P R O D U C T S & S E R V I C E S www.bbwest.com
P R O D U C T S & S E R V I C E S
www.bbwest.com
Bankers’ Bank of the West
provides proven, exceptional customer service
and a full array of competitively priced
products to community financial institutions.
Founded to function as a partner
with community banks, BBW
does correspondent banking only:
We never compete for your customers.
1. WELCOME
3. OVERVIEW
7. LOANS/LEASING
9. CASH MANAGEMENT
13. BANK CARDS
17. CUSTOMER SUPPORT
Welcome
When asked to write an introduction for this capabilities
booklet, I was reminded that products by themselves
are not what distinguish one community bank from the
next, or one bankers’ bank from another.
In my view, three factors set Bankers’ Bank of the West
apart from other correspondents:
First, as the second-oldest independent bankers’ bank
formed in the United States, Bankers’ Bank of the West
has navigated through many economic cycles. Such
proven stability, experience and adaptability are valuable
credentials in an independent correspondent bank.
Second, Bankers’ Bank of the West was chartered
to serve only community financial institutions: It’s
a non-competing bankers’ bank by design. Being a
partner rather than a competitor, we’ll never compete
with our customers for their clients— a promise many
correspondent service providers cannot make. BBW’s
ambition is not to conquer the world but to build
relationships with community banks in our defined
service area.
Third, BBW’s mission—to serve as a partner to
community banks—has been plain and consistent
since our first day in business. More importantly, all of
our strategic and policy decisions are aimed squarely
at helping our customers become better. BBW’s clear
mission drives continuous improvement and empowers
every employee in the organization. This mission-driven
culture produces measurable benefits for our customers.
It’s no accident that the community banking system
exists only here, in the most entrepreneurial country
in the world. Bankers’ Bank of the West is proud to
have helped independent banks compete and create
economic opportunities for Americans since 1980. We
thank you for your interest and look forward to living
the mission for decades to come.
William A. Mitchell Jr.
President and CEO
1
Bankers’ Bank of the West
provides proven, exceptional customer service
and a full array of competitively priced
products to community financial institutions.
Founded to function as a partner
with community banks, BBW
does correspondent banking only:
We never compete for your customers.
1. WELCOME
3. OVERVIEW
7. LOANS/LEASING
9. CASH MANAGEMENT
13. BANK CARDS
17. CUSTOMER SUPPORT
Welcome
When asked to write an introduction for this capabilities
booklet, I was reminded that products by themselves
are not what distinguish one community bank from the
next, or one bankers’ bank from another.
In my view, three factors set Bankers’ Bank of the West
apart from other correspondents:
First, as the second-oldest independent bankers’ bank
formed in the United States, Bankers’ Bank of the West
has navigated through many economic cycles. Such
proven stability, experience and adaptability are valuable
credentials in an independent correspondent bank.
Second, Bankers’ Bank of the West was chartered
to serve only community financial institutions: It’s
a non-competing bankers’ bank by design. Being a
partner rather than a competitor, we’ll never compete
with our customers for their clients— a promise many
correspondent service providers cannot make. BBW’s
ambition is not to conquer the world but to build
relationships with community banks in our defined
service area.
Third, BBW’s mission—to serve as a partner to
community banks—has been plain and consistent
since our first day in business. More importantly, all of
our strategic and policy decisions are aimed squarely
at helping our customers become better. BBW’s clear
mission drives continuous improvement and empowers
every employee in the organization. This mission-driven
culture produces measurable benefits for our customers.
It’s no accident that the community banking system
exists only here, in the most entrepreneurial country
in the world. Bankers’ Bank of the West is proud to
have helped independent banks compete and create
economic opportunities for Americans since 1980. We
thank you for your interest and look forward to living
the mission for decades to come.
William A. Mitchell Jr.
President and CEO
1
Overview
OUR HISTORY
Bankers’ Bank of the West was chartered as the
Independent State Bank of Colorado in 1980. A bank
holding company was formed in the early 1990s, and
the bank’s name was changed at the same time. The
new name signaled the bank’s intent to expand into
new territories.
Today Bankers’ Bank of the West serves hundreds
of banks in an 11-state region that includes Arizona,
Colorado, Idaho, Iowa, Montana, Nebraska, Nevada,
New Mexico, South Dakota, Utah, and Wyoming. In
addition to its headquarters in Denver, the bank has
a field office in Lincoln, Nebraska.
Our board of directors consists of executive officers
from shareholder banks in our 11-state service area.
WHAT IS A BANKERS’ BANK?
A bankers’ bank is an FDIC-insured commercial bank
that provides correspondent products and services
to independent community financial institutions.
Correspondent banking is the only business of Bankers’
Bank of the West. Therefore, BBW does business only
with financial institutions.
Many client banks are also shareholders in Bankers’
Bank of the West Bancorp, Inc. Any community bank
within the geographic area served by BBW has the
opportunity to buy BBW stock. Stock is not available for
sale to individual investors. Although all shareholders do
business with BBW, a community bank does not need to
be a shareholder to take advantage of BBW’s services.
PURCHASING STOCK IN BANKERS’ BANK OF THE WEST
BBW member banks throughout the Rocky Mountain
region often ask about buying stock in BBW. Answers
to some of the more common questions follow.
Benefits of stock ownership:
Shareholder banks are eligible for committee
participation and service on the board of directors.
Dividends per share have increased annually and book
value of the stock has increased consistently since 1993.
Shareholder banks are eligible for a discount on fed
funds borrowing.
Shareholder banks receive first consideration when
purchasing fed funds and when buying or selling
participation loans for liquidity needs.
Stock ownership by any individual bank is limited to
no more than five percent of Bankers’ Bank of the
West Bancorp, Inc. outstanding shares so as to avoid
shareholder control issues.
Most importantly
An investment in Bankers’ Bank of the West Bancorp,
Inc. common stock is a commitment to community
independent banking and to the continued success
of a correspondent bank that does not compete in
your market.
How to make a stock purchase
Contact BBW to determine book value at the most
recent quarter-end (purchase price).
Send a letter of intent to BBW indicating the number of
even shares desired. (Minimum investment is $25,000.)
Indicate the name of the bank or bank holding
company in which the stock is to be issued.
Include a check or specify debit instructions.
n
n
n
n
n
n
n
n
Guidance from our board of directors — experienced executives of shareholder financial institutions — gives BBW rare insights into the trends, needs and opportunities facing community banks in our region.
3
OVERVIEW
Focused on an 11-state service area
that spans more than a million square miles,
Bankers’ Bank of the West has proven
adept at meeting the needs of a diverse
customer base. Although there is no
“typical” customer profile, all of our bank
clients champion at least one common goal:
to sustain local economies through a robust
community banking system. Our role is to help
community banks in pursuit of that goal.
2
Overview
OUR HISTORY
Bankers’ Bank of the West was chartered as the
Independent State Bank of Colorado in 1980. A bank
holding company was formed in the early 1990s, and
the bank’s name was changed at the same time. The
new name signaled the bank’s intent to expand into
new territories.
Today Bankers’ Bank of the West serves hundreds
of banks in an 11-state region that includes Arizona,
Colorado, Idaho, Iowa, Montana, Nebraska, Nevada,
New Mexico, South Dakota, Utah, and Wyoming. In
addition to its headquarters in Denver, the bank has
a field office in Lincoln, Nebraska.
Our board of directors consists of executive officers
from shareholder banks in our 11-state service area.
WHAT IS A BANKERS’ BANK?
A bankers’ bank is an FDIC-insured commercial bank
that provides correspondent products and services
to independent community financial institutions.
Correspondent banking is the only business of Bankers’
Bank of the West. Therefore, BBW does business only
with financial institutions.
Many client banks are also shareholders in Bankers’
Bank of the West Bancorp, Inc. Any community bank
within the geographic area served by BBW has the
opportunity to buy BBW stock. Stock is not available for
sale to individual investors. Although all shareholders do
business with BBW, a community bank does not need to
be a shareholder to take advantage of BBW’s services.
PURCHASING STOCK IN BANKERS’ BANK OF THE WEST
BBW member banks throughout the Rocky Mountain
region often ask about buying stock in BBW. Answers
to some of the more common questions follow.
Benefits of stock ownership:
Shareholder banks are eligible for committee
participation and service on the board of directors.
Dividends per share have increased annually and book
value of the stock has increased consistently since 1993.
Shareholder banks are eligible for a discount on fed
funds borrowing.
Shareholder banks receive first consideration when
purchasing fed funds and when buying or selling
participation loans for liquidity needs.
Stock ownership by any individual bank is limited to
no more than five percent of Bankers’ Bank of the
West Bancorp, Inc. outstanding shares so as to avoid
shareholder control issues.
Most importantly
An investment in Bankers’ Bank of the West Bancorp,
Inc. common stock is a commitment to community
independent banking and to the continued success
of a correspondent bank that does not compete in
your market.
How to make a stock purchase
Contact BBW to determine book value at the most
recent quarter-end (purchase price).
Send a letter of intent to BBW indicating the number of
even shares desired. (Minimum investment is $25,000.)
Indicate the name of the bank or bank holding
company in which the stock is to be issued.
Include a check or specify debit instructions.
n
n
n
n
n
n
n
n
Guidance from our board of directors — experienced executives of shareholder financial institutions — gives BBW rare insights into the trends, needs and opportunities facing community banks in our region.
3
OVERVIEW
Focused on an 11-state service area
that spans more than a million square miles,
Bankers’ Bank of the West has proven
adept at meeting the needs of a diverse
customer base. Although there is no
“typical” customer profile, all of our bank
clients champion at least one common goal:
to sustain local economies through a robust
community banking system. Our role is to help
community banks in pursuit of that goal.
2
BANKERS’ BANK OF THE WEST BOARD OF DIRECTORS (as of April 2008)
Jim Pieters, Chairman of the Board President and CEO High Plains Bank, Flagler, Colorado
Kyle Curtis President Union Bank, Gilbert, Arizona
Brian Esch President and CEO McCook National Bank, McCook, Nebraska
Dan Godec Executive Vice President Community Banks of Colorado, Avon, Colorado
Douglas R. Lutz President High Desert State Bank, Albuquerque, New Mexico
Darrell McAllister CEO, President and Chairman Bank of Choice, Greeley, Colorado
William A. Mitchell Jr. President and CEO Bankers’ Bank of the West, Denver, Colorado
Dale E. Pohlmann Vice Chairman Town & Country Bank, Ravenna, Nebraska
Roger R. Reiling retired (former President and CEO of Bankers’ Bank of the West)
John A. Sneed President Fort Morgan State Bank, Fort Morgan, Colorado
Jeffrey C. Wallace President Wyoming Bank and Trust, Cheyenne, Wyoming
Clint E. Williams President and CEO Centennial Bank, Ogden, Utah
James W. Wyss President Integrity Bank and Trust, Monument, Colorado
EXECUTIVE TEAM
William A. Mitchell Jr. President/CEO
James E. Williams Senior Vice President/Cashier/CFO
James H. Echtermeyer Senior Vice President, Finance
Dale W. Utley Senior Vice President/Chief Credit Officer
MaryAnn Elliott-Supples Senior Vice President, Bank Cards
Dallas L. Kiburz Senior Vice President/Manager of Nebraska Office
Client banks requiring assistance with routine issues or special situations often benefit from the professionalism, broad knowledge, and collective experience of BBW’s executive team.
4
Sandy L. Gerk Assistant Vice President, Safekeeping [email protected]
William A. Mitchell Jr. President and CEO [email protected]
Patricia M. Pinson Vice President, Cash Management [email protected]
Dale W. Utley Senior Vice President/Chief Credit Officer [email protected]
Debra J. Wendt Vice President, Operations [email protected]
James E. Williams Senior Vice President/Cashier/CFO [email protected]
Lincoln Office
Dallas L. Kiburz Senior Vice President, Manager of Lincoln Office [email protected]
Bank Cards and Electronic Support Services 303-313-8150 n 800-601-8630 n fax 303-291-3708
Electronic Funds Transfer/Fed Funds 303-291-3770 n 800-318-8393
CONTACT INFORMATION
Banker’s Bank of the West Headquarters1099 Eighteenth Street, Suite 2700 Denver, Colorado 80202303-291-3700 n 800-873-4722 n fax 303-291-3714 www.bbwest.com
Bankers’ Bank of the West Nebraska Office 411 South 13th Street, Suite 100 Lincoln, Nebraska 68508 402-476-0400 n 888-467-5544 n fax 402-476-4533
Denver Office
Beverly R. Agy Vice President, Human Resources [email protected]
James H. Echtermeyer Senior Vice President, Finance [email protected]
Mary Ann Elliott-Supples Senior Vice President, Bank Cards [email protected]
Rosemary A. Fuentes Vice President, Electronic Funds Transfer [email protected]
5
Left to right:William (Bill) Mitchell, Jim Williams, Jim Echtermeyer, and Dallas Kiburz
BANKERS’ BANK OF THE WEST BOARD OF DIRECTORS (as of April 2008)
Jim Pieters, Chairman of the Board President and CEO High Plains Bank, Flagler, Colorado
Kyle Curtis President Union Bank, Gilbert, Arizona
Brian Esch President and CEO McCook National Bank, McCook, Nebraska
Dan Godec Executive Vice President Community Banks of Colorado, Avon, Colorado
Douglas R. Lutz President High Desert State Bank, Albuquerque, New Mexico
Darrell McAllister CEO, President and Chairman Bank of Choice, Greeley, Colorado
William A. Mitchell Jr. President and CEO Bankers’ Bank of the West, Denver, Colorado
Dale E. Pohlmann Vice Chairman Town & Country Bank, Ravenna, Nebraska
Roger R. Reiling retired (former President and CEO of Bankers’ Bank of the West)
John A. Sneed President Fort Morgan State Bank, Fort Morgan, Colorado
Jeffrey C. Wallace President Wyoming Bank and Trust, Cheyenne, Wyoming
Clint E. Williams President and CEO Centennial Bank, Ogden, Utah
James W. Wyss President Integrity Bank and Trust, Monument, Colorado
EXECUTIVE TEAM
William A. Mitchell Jr. President/CEO
James E. Williams Senior Vice President/Cashier/CFO
James H. Echtermeyer Senior Vice President, Finance
Dale W. Utley Senior Vice President/Chief Credit Officer
MaryAnn Elliott-Supples Senior Vice President, Bank Cards
Dallas L. Kiburz Senior Vice President/Manager of Nebraska Office
Client banks requiring assistance with routine issues or special situations often benefit from the professionalism, broad knowledge, and collective experience of BBW’s executive team.
4
Sandy L. Gerk Assistant Vice President, Safekeeping [email protected]
William A. Mitchell Jr. President and CEO [email protected]
Patricia M. Pinson Vice President, Cash Management [email protected]
Dale W. Utley Senior Vice President/Chief Credit Officer [email protected]
Debra J. Wendt Vice President, Operations [email protected]
James E. Williams Senior Vice President/Cashier/CFO [email protected]
Lincoln Office
Dallas L. Kiburz Senior Vice President, Manager of Lincoln Office [email protected]
Bank Cards and Electronic Support Services 303-313-8150 n 800-601-8630 n fax 303-291-3708
Electronic Funds Transfer/Fed Funds 303-291-3770 n 800-318-8393
CONTACT INFORMATION
Banker’s Bank of the West Headquarters1099 Eighteenth Street, Suite 2700 Denver, Colorado 80202303-291-3700 n 800-873-4722 n fax 303-291-3714 www.bbwest.com
Bankers’ Bank of the West Nebraska Office 411 South 13th Street, Suite 100 Lincoln, Nebraska 68508 402-476-0400 n 888-467-5544 n fax 402-476-4533
Denver Office
Beverly R. Agy Vice President, Human Resources [email protected]
James H. Echtermeyer Senior Vice President, Finance [email protected]
Mary Ann Elliott-Supples Senior Vice President, Bank Cards [email protected]
Rosemary A. Fuentes Vice President, Electronic Funds Transfer [email protected]
5
Left to right:William (Bill) Mitchell, Jim Williams, Jim Echtermeyer, and Dallas Kiburz
BANK STOCK LOANS
You can use bank stock financing through BBW to
finance acquisitions, expansion, stock repurchase, or
capital infusion. Other applications for stock loans
include capital injection for a growing bank, retirement of
a large shareholder, bank building finance, Sub Chapter
S conversions, branch bank expansion, refinancing of a
current obligation, or ESOP/KSOP financing.
LOAN PARTICIPATIONS
BBW participates in a variety of loans including
residential and commercial real estate construction,
agricultural operating lines, commercial equipment
finance, commercial working capital lines, municipal
projects, and other lending opportunities.
BBW offers three basic types of loan participations:
Overline participation provides an outlet for the
originating bank to extend credit to their higher
loan balance customer while continuing to control
the relationship.
Liquidity loan participation functions like a working
capital line of credit for your bank. Liquidity loan
participations are pre-approved for a set dollar
amount for a specific period of time, usually one
year. You draw down and pay back as the liquidity
needs of your bank change throughout the year.
Share-the-risk participation enables your bank to
lay off a portion of a loan, either temporarily or on
a continuous basis, should industry concentration or
other circumstances warrant it.
EXECUTIVE LOANS
We’re equipped to meet the lending needs of your
executive officers and directors through executive loans,
which may be Reg. O loans at your bank. These loans
are made on a direct basis and always handled discreetly
and professionally.
MORTGAGE FINANCE
BBW has programs for both commercial and residential
mortgage needs. Our residential program offers an array
of mortgage products including hard-to-place loans.
The commercial mortgage product handles requests
from $150,000 up.
MUNICIPAL LEASING
BBW’s turnkey municipal leasing product can augment
your lending program, allowing your bank to book an
earning asset or derive fee income from the municipal
side of the equation. BBW handles the billing, collections,
and all servicing.
Loans/Leasing
LOANS/LEASING
Our correspondent lending division
functions as an extension of your loan
department, enabling you to obtain
and keep quality loans for your
community bank. BBW offers a variety
of lending solutions to meet your bank’s
requirements and the credit demands
of your valued customers.
BBW can purchase a group of loans to provide your bank with a short-term solution for liquidity needs.
76
In addition to a background of more than 33 years in commercial lending and leasing, Dale Utley has experience in handling all types of loans. He heads the Bankers’ Bank of the West loan committee, which generally meets weekly to ensure quick lending decisions.
BANK STOCK LOANS
You can use bank stock financing through BBW to
finance acquisitions, expansion, stock repurchase, or
capital infusion. Other applications for stock loans
include capital injection for a growing bank, retirement of
a large shareholder, bank building finance, Sub Chapter
S conversions, branch bank expansion, refinancing of a
current obligation, or ESOP/KSOP financing.
LOAN PARTICIPATIONS
BBW participates in a variety of loans including
residential and commercial real estate construction,
agricultural operating lines, commercial equipment
finance, commercial working capital lines, municipal
projects, and other lending opportunities.
BBW offers three basic types of loan participations:
Overline participation provides an outlet for the
originating bank to extend credit to their higher
loan balance customer while continuing to control
the relationship.
Liquidity loan participation functions like a working
capital line of credit for your bank. Liquidity loan
participations are pre-approved for a set dollar
amount for a specific period of time, usually one
year. You draw down and pay back as the liquidity
needs of your bank change throughout the year.
Share-the-risk participation enables your bank to
lay off a portion of a loan, either temporarily or on
a continuous basis, should industry concentration or
other circumstances warrant it.
EXECUTIVE LOANS
We’re equipped to meet the lending needs of your
executive officers and directors through executive loans,
which may be Reg. O loans at your bank. These loans
are made on a direct basis and always handled discreetly
and professionally.
MORTGAGE FINANCE
BBW has programs for both commercial and residential
mortgage needs. Our residential program offers an array
of mortgage products including hard-to-place loans.
The commercial mortgage product handles requests
from $150,000 up.
MUNICIPAL LEASING
BBW’s turnkey municipal leasing product can augment
your lending program, allowing your bank to book an
earning asset or derive fee income from the municipal
side of the equation. BBW handles the billing, collections,
and all servicing.
Loans/Leasing
LOANS/LEASING
Our correspondent lending division
functions as an extension of your loan
department, enabling you to obtain
and keep quality loans for your
community bank. BBW offers a variety
of lending solutions to meet your bank’s
requirements and the credit demands
of your valued customers.
BBW can purchase a group of loans to provide your bank with a short-term solution for liquidity needs.
76
In addition to a background of more than 33 years in commercial lending and leasing, Dale Utley has experience in handling all types of loans. He heads the Bankers’ Bank of the West loan committee, which generally meets weekly to ensure quick lending decisions.
CASH MANAGEMENT
You’ll find it easy to streamline operations
and increase staff productivity
with cash management services
from Bankers’ Bank of the West.
BBW is your one-stop shop for competitive
correspondent services to meet all your bank’s
cash management needs.
BANKERS INTERNET DATA SYSTEM (BIDS)
BIDS represents the latest technology available for
electronic correspondent banking and communications.
This Internet-based system eliminates the need for
dial-up lines, modems, and use of specialized software
such as Fedline. BIDS handles all your correspondent
transactions easily and provides you with daily reports
as well as historical transaction reports. Dual control
is required on electronic funds transfers, and password
security is enforced with periodic password changes.
OFAC screening, ACH risk management, and biometric
security modules are available for a modest additional
monthly fee.
Cash Management
98
CASH LETTER PROCESSING
BBW processes cash letters for more than 140 banks
daily and clears an average of 8.1 million checks per
month. We pass back 95 to 98 percent availability based
on our current availability schedule. You need never
worry about daylight overdrafts because BBW has
flexible deadlines, and your settlement at the Federal
Reserve is posted to BBW’s account. BBW has a 95
percent turnaround time on adjustments within 30 days.
Cash letters are processed at our Denver center.
ACH SERVICE
BBW acts as an ACH receiving and sending point
for its client banks. Your ACH files are accepted
for processing while the funds settle through your
correspondent account at BBW. Our secure transactional
website, BIDS, safely delivers ACH customer files,
EFTPS tax payments, and ACH return items.
LOCKBOX PROCESSING
BBW offers wholesale and retail lockbox processing.
Wholesale lockbox is designed for a bank’s clients
who receive high dollar payments and want to ensure
competitive availability. Retail lockbox is for high-volume
retailers with small monthly dollar amounts. Information
is scanned and sent directly to a retailer’s account.
Patty Pinson (right) and Mary Brown spend up to half of their time in the field working with cashiers and operations specialists. They and Bob Rossel, their counterpart at the BBW office in Nebraska, work to create cost-effective solutions for community banks.
CASH MANAGEMENT
You’ll find it easy to streamline operations
and increase staff productivity
with cash management services
from Bankers’ Bank of the West.
BBW is your one-stop shop for competitive
correspondent services to meet all your bank’s
cash management needs.
BANKERS INTERNET DATA SYSTEM (BIDS)
BIDS represents the latest technology available for
electronic correspondent banking and communications.
This Internet-based system eliminates the need for
dial-up lines, modems, and use of specialized software
such as Fedline. BIDS handles all your correspondent
transactions easily and provides you with daily reports
as well as historical transaction reports. Dual control
is required on electronic funds transfers, and password
security is enforced with periodic password changes.
OFAC screening, ACH risk management, and biometric
security modules are available for a modest additional
monthly fee.
Cash Management
98
CASH LETTER PROCESSING
BBW processes cash letters for more than 140 banks
daily and clears an average of 8.1 million checks per
month. We pass back 95 to 98 percent availability based
on our current availability schedule. You need never
worry about daylight overdrafts because BBW has
flexible deadlines, and your settlement at the Federal
Reserve is posted to BBW’s account. BBW has a 95
percent turnaround time on adjustments within 30 days.
Cash letters are processed at our Denver center.
ACH SERVICE
BBW acts as an ACH receiving and sending point
for its client banks. Your ACH files are accepted
for processing while the funds settle through your
correspondent account at BBW. Our secure transactional
website, BIDS, safely delivers ACH customer files,
EFTPS tax payments, and ACH return items.
LOCKBOX PROCESSING
BBW offers wholesale and retail lockbox processing.
Wholesale lockbox is designed for a bank’s clients
who receive high dollar payments and want to ensure
competitive availability. Retail lockbox is for high-volume
retailers with small monthly dollar amounts. Information
is scanned and sent directly to a retailer’s account.
Patty Pinson (right) and Mary Brown spend up to half of their time in the field working with cashiers and operations specialists. They and Bob Rossel, their counterpart at the BBW office in Nebraska, work to create cost-effective solutions for community banks.
SAFEKEEPING SERVICE
With a 24-year safekeeping background, BBW’s
safekeeping manager provides accurate, efficient
securities clearance and custody services for all forms
of securities. Exceptional competence, responsive
customer service and competitive pricing make BBW
the safekeeping partner of choice for more than 100
respondent banks today.
Following are some of the features of BBW safekeeping:
Trade settlement.
Timely credit of funds or securities from reorganization
(calls or splits); crediting of principal and interest
payments to their BBW account on payment date.
Safekeeping receipts for each security held.
Faxed notification detailing breakdown of payments
by 9 a.m. MST.
10-day advance notification of maturing and called
securities and other reorganization activity.
Collateral segregation services.
Pledging of securities to public entities.
Monthly portfolio statements and pledge reports sent
via BIDS or by fax.
Bearer bond/coupon collections.
Third-party portfolio cost accounting
and management services (optional).
FED FUNDS
BBW handles fed funds transactions as both “principal”
and “agent.” To obtain the best rates possible and to help
customer banks reduce risk exposure, BBW establishes
a select list of major upstream banks for your approval
as banks are added.
Fed funds sold
Agreement permits restrictions on upstream banks
and amount invested.
Interest is credited daily. Prior-day sales can be
automatically rolled.
Financial condition of upstream banks is provided
quarterly.
Fed funds purchased
Discount of 50 basis points is given to shareholder and
cash letter respondents.
Line of credit is approved by BBW’s loan committee.
Regulation F capital reports are provided quarterly.
WIRE TRANSFER SERVICES,
DOMESTIC AND INTERNATIONAL
Transfer requests can be taken by phone or through
BIDS. Banks using BIDS enjoy such benefits as:
Discount on domestic wire fees.
Optional OFAC interface.
Convenient cutoff times.
n
n
n
n
n
n
n
n
n
n
SECURED CASH®
This is an investment based on a tri-party repurchase
agreement designed for a bank’s commercial and public
entity customers. The balances are collateralized daily at
102 percent with U.S. Treasury securities by a third party
custodian. Rates are set weekly; interest accrues daily and
is automatically reinvested into the principal balance
every Monday. The client is confirmed rates net of fees
to your bank and BBW. Minimum investment is $100,000.
INTERNATIONAL SERVICES
BBW offers a full range of international services
to support your needs as well as your customer’s:
Foreign bank drafts
Foreign currency
International cash letters
Check collection
Standby and import/export letters of credit
ESCROW SERVICES
BBW will act as escrow or transfer agent for de novo
bank startups and sales and merger transactions.
Tri-party escrow and transfer agreements are established.
Funds are held in segregated escrow accounts for the
benefit of both parties; interest is paid at the daily fed
funds rate to the depositor.
BBW will process the disbursement of proceeds to
shareholders.
BBW does not offer tax or legal advice. BBW does not report
any 1099 tax information or determine capital gains or losses.
This service is not available in Arizona.
n
n
n
n
n
n
n
n
1110
n
n
n
n
n
n
n
n
n
Personal service is key to customer retention: Approxi-mately three-quarters of current safekeeping clients have been with Bankers’ Bank of the West for at least 10 years. Sandy Gerk has been in charge of safekeeping functions since joining the bank in 1997.
Ever-increasing electronic funds transfer activity keeps BBW’s wire and fed funds specialists attentive and fully engaged. With the support and leadership of department head Rosemary Fuentes, the BBW staff assist client banks with the accurate transmittal of 1,000 wires a day on average.
Given the complexity of financial systems, currencies and exchange rates around the world, helping community banks in a global economy requires a special mix of skills. International services specialist Pilar Balatbat supports BBW clients with courtesy and competence.
Bankers’ Internet Data System (BIDS) users enjoy the powerful reporting capabilities, ease of access, security, real-time features, and reliability of this powerful Internet-based tool. Longtime BIDS user Debbie Wendt often helps educate client banks on the system’s extensive capabilities.
SAFEKEEPING SERVICE
With a 24-year safekeeping background, BBW’s
safekeeping manager provides accurate, efficient
securities clearance and custody services for all forms
of securities. Exceptional competence, responsive
customer service and competitive pricing make BBW
the safekeeping partner of choice for more than 100
respondent banks today.
Following are some of the features of BBW safekeeping:
Trade settlement.
Timely credit of funds or securities from reorganization
(calls or splits); crediting of principal and interest
payments to their BBW account on payment date.
Safekeeping receipts for each security held.
Faxed notification detailing breakdown of payments
by 9 a.m. MST.
10-day advance notification of maturing and called
securities and other reorganization activity.
Collateral segregation services.
Pledging of securities to public entities.
Monthly portfolio statements and pledge reports sent
via BIDS or by fax.
Bearer bond/coupon collections.
Third-party portfolio cost accounting
and management services (optional).
FED FUNDS
BBW handles fed funds transactions as both “principal”
and “agent.” To obtain the best rates possible and to help
customer banks reduce risk exposure, BBW establishes
a select list of major upstream banks for your approval
as banks are added.
Fed funds sold
Agreement permits restrictions on upstream banks
and amount invested.
Interest is credited daily. Prior-day sales can be
automatically rolled.
Financial condition of upstream banks is provided
quarterly.
Fed funds purchased
Discount of 50 basis points is given to shareholder and
cash letter respondents.
Line of credit is approved by BBW’s loan committee.
Regulation F capital reports are provided quarterly.
WIRE TRANSFER SERVICES,
DOMESTIC AND INTERNATIONAL
Transfer requests can be taken by phone or through
BIDS. Banks using BIDS enjoy such benefits as:
Discount on domestic wire fees.
Optional OFAC interface.
Convenient cutoff times.
n
n
n
n
n
n
n
n
n
n
SECURED CASH®
This is an investment based on a tri-party repurchase
agreement designed for a bank’s commercial and public
entity customers. The balances are collateralized daily at
102 percent with U.S. Treasury securities by a third party
custodian. Rates are set weekly; interest accrues daily and
is automatically reinvested into the principal balance
every Monday. The client is confirmed rates net of fees
to your bank and BBW. Minimum investment is $100,000.
INTERNATIONAL SERVICES
BBW offers a full range of international services
to support your needs as well as your customer’s:
Foreign bank drafts
Foreign currency
International cash letters
Check collection
Standby and import/export letters of credit
ESCROW SERVICES
BBW will act as escrow or transfer agent for de novo
bank startups and sales and merger transactions.
Tri-party escrow and transfer agreements are established.
Funds are held in segregated escrow accounts for the
benefit of both parties; interest is paid at the daily fed
funds rate to the depositor.
BBW will process the disbursement of proceeds to
shareholders.
BBW does not offer tax or legal advice. BBW does not report
any 1099 tax information or determine capital gains or losses.
This service is not available in Arizona.
n
n
n
n
n
n
n
n
1110
n
n
n
n
n
n
n
n
n
Personal service is key to customer retention: Approxi-mately three-quarters of current safekeeping clients have been with Bankers’ Bank of the West for at least 10 years. Sandy Gerk has been in charge of safekeeping functions since joining the bank in 1997.
Ever-increasing electronic funds transfer activity keeps BBW’s wire and fed funds specialists attentive and fully engaged. With the support and leadership of department head Rosemary Fuentes, the BBW staff assist client banks with the accurate transmittal of 1,000 wires a day on average.
Given the complexity of financial systems, currencies and exchange rates around the world, helping community banks in a global economy requires a special mix of skills. International services specialist Pilar Balatbat supports BBW clients with courtesy and competence.
Bankers’ Internet Data System (BIDS) users enjoy the powerful reporting capabilities, ease of access, security, real-time features, and reliability of this powerful Internet-based tool. Longtime BIDS user Debbie Wendt often helps educate client banks on the system’s extensive capabilities.
MERCHANT CARD PROGRAMS
BBW offers two merchant card programs, both of
which include Visa®, MasterCard™, Discover®, American
Express®, Diners Club®, corporate purchasing cards, and
PIN-based debit.
“Direct” program
Created for the community bank that wants to
offer a merchant program with zero risk, the direct
program makes the customer bank responsible for
soliciting merchants, completing the application,
and determining the merchant discount rate. BBW
performs the remaining functions, including under-
writing the merchant, ordering merchant equipment,
training the merchant, and fulfilling day-to-day
back-office duties.
“Partner” program
Designed for the community bank that prefers
a hands-on approach with its merchants, the
partner program gives the customer bank complete
responsibility for all aspects of its merchant program.
The customer bank assumes liability risks, determines
the merchant discount rate, orders merchant equip-
ment, conducts merchant training, reviews daily fraud
reports, and remains the central point of contact for
its merchant customers. BBW provides processing
and maintenance on the merchant’s records, and
processes chargebacks and performs settlement.
Auxiliary services
Also available for both the “Direct” and “Partner”
merchant programs are:
Electronic check acceptance.
Allows conversion of the paper check into an
authorized ACH point of sale transaction.
Merchant-issued gift cards.
Popular among merchants and consumers alike
as a paperless substitute for the gift certificate.
Fleet card acceptance and wireless solutions.
BANK CARDS
Through relationships with technology-driven partners,
BBW offers the most advanced bank card
programs available while providing superior
back-office servicing and customer care.
We can provide merchant processing,
credit card processing, ATM and debit processing,
and the prepaid gift and travel card processing
services you need to maintain your competitive
edge in the marketplace.
Bank Cards
CREDIT CARD PROGRAMS
BBW presents a host of options that allow you to tailor
a credit card program that’s right for your bank—
options that include Visa Classic, Visa Gold, Visa
Business Credit, and Cardholder Rewards programs.
Agent program
The Agent program gives the customer bank control
over pricing and approval. In addition to receiving
100 percent of the interchange revenue, the customer
bank assumes responsibility for receivables and
collections. BBW handles data entry, daily settlement,
payment process, and disputes.
12
Bankers’ Bank of the West combines state-of-the-art bank card technology with flexible pricing, program alternatives, ongoing training, and back-office support to help community banks compete in their markets. Mary Ann Elliott-Supples brings 27 years of experience in bank cards to her role as head of the Bank Cards Department, a position she has held since 1998.
13
MERCHANT CARD PROGRAMS
BBW offers two merchant card programs, both of
which include Visa®, MasterCard™, Discover®, American
Express®, Diners Club®, corporate purchasing cards, and
PIN-based debit.
“Direct” program
Created for the community bank that wants to
offer a merchant program with zero risk, the direct
program makes the customer bank responsible for
soliciting merchants, completing the application,
and determining the merchant discount rate. BBW
performs the remaining functions, including under-
writing the merchant, ordering merchant equipment,
training the merchant, and fulfilling day-to-day
back-office duties.
“Partner” program
Designed for the community bank that prefers
a hands-on approach with its merchants, the
partner program gives the customer bank complete
responsibility for all aspects of its merchant program.
The customer bank assumes liability risks, determines
the merchant discount rate, orders merchant equip-
ment, conducts merchant training, reviews daily fraud
reports, and remains the central point of contact for
its merchant customers. BBW provides processing
and maintenance on the merchant’s records, and
processes chargebacks and performs settlement.
Auxiliary services
Also available for both the “Direct” and “Partner”
merchant programs are:
Electronic check acceptance.
Allows conversion of the paper check into an
authorized ACH point of sale transaction.
Merchant-issued gift cards.
Popular among merchants and consumers alike
as a paperless substitute for the gift certificate.
Fleet card acceptance and wireless solutions.
BANK CARDS
Through relationships with technology-driven partners,
BBW offers the most advanced bank card
programs available while providing superior
back-office servicing and customer care.
We can provide merchant processing,
credit card processing, ATM and debit processing,
and the prepaid gift and travel card processing
services you need to maintain your competitive
edge in the marketplace.
Bank Cards
CREDIT CARD PROGRAMS
BBW presents a host of options that allow you to tailor
a credit card program that’s right for your bank—
options that include Visa Classic, Visa Gold, Visa
Business Credit, and Cardholder Rewards programs.
Agent program
The Agent program gives the customer bank control
over pricing and approval. In addition to receiving
100 percent of the interchange revenue, the customer
bank assumes responsibility for receivables and
collections. BBW handles data entry, daily settlement,
payment process, and disputes.
12
Bankers’ Bank of the West combines state-of-the-art bank card technology with flexible pricing, program alternatives, ongoing training, and back-office support to help community banks compete in their markets. Mary Ann Elliott-Supples brings 27 years of experience in bank cards to her role as head of the Bank Cards Department, a position she has held since 1998.
13
Risk-free program
BBW has partnered with UMBSM to enable customer
banks to offer a risk-free credit card program with
good residual revenue potential. The customer bank
can generate recurring revenue based on transaction
volume and applications approved.
PREPAID GIFT CARD PROGRAM
Community banks of any size can issue, load and
activate VISA-branded gift cards from their teller line.
Minimum card order is just 25, and each card can be
loaded with a minimum of $25 up to a maximum
of $500. The financial institution has the option of
including the bank’s name and logo on the card for
an additional fee.
TRAVEL CARD PROGRAM
BBW can help you introduce an instant-issue
MasterCard-branded travel card program in as little as
21 days, and there are no start-up or implementation
costs. The reloadable card, which is accepted at POS
and ATM locations, has a load value of between $100
and $3,000. The emergency card and cash replacement
features are attractive to gift-givers as well as travelers.
ATM AND DEBIT CARD PROGRAMS
BBW’s partnership with STAR® Network, a division
of First Data Corporation, provides banks with
ATM access and debit card issuance, ATM terminal
processing and support services, cardholder
authorizations, and settlement.
1514
ATM and Debit Card program advantages
STAR Network
Access to more than 300,000 STAR ATMs, more
than 1.5 million STAR point-of-service locations,
and an Instant CashSM surcharge-free ATM program.
Flexibility
Customer banks can choose from a full menu
of products and services.
Support
Project management, on-site systems and operations
training, and ongoing daily support provided by BBW.
Consistent with its philosophy of ongoing support, BBW’s Bank Card department regularly adds value to community bank partnerships by providing consultation, professional guidance and training for customer banks.
Because the banks served by the Cards Department vary widely in size, geography and product mix, selective cross-training of BBW staff can be beneficial. Close and frequent internal communi-cation is essential to ensuring reliable customer support.
The varied products and services offered through Bank Cards require a management team to handle accounting and analysis for the department as well as its project oversight and training functions. Jack Hitt (left) and Bill Cruz execute those responsibilities.
Risk-free program
BBW has partnered with UMBSM to enable customer
banks to offer a risk-free credit card program with
good residual revenue potential. The customer bank
can generate recurring revenue based on transaction
volume and applications approved.
PREPAID GIFT CARD PROGRAM
Community banks of any size can issue, load and
activate VISA-branded gift cards from their teller line.
Minimum card order is just 25, and each card can be
loaded with a minimum of $25 up to a maximum
of $500. The financial institution has the option of
including the bank’s name and logo on the card for
an additional fee.
TRAVEL CARD PROGRAM
BBW can help you introduce an instant-issue
MasterCard-branded travel card program in as little as
21 days, and there are no start-up or implementation
costs. The reloadable card, which is accepted at POS
and ATM locations, has a load value of between $100
and $3,000. The emergency card and cash replacement
features are attractive to gift-givers as well as travelers.
ATM AND DEBIT CARD PROGRAMS
BBW’s partnership with STAR® Network, a division
of First Data Corporation, provides banks with
ATM access and debit card issuance, ATM terminal
processing and support services, cardholder
authorizations, and settlement.
1514
ATM and Debit Card program advantages
STAR Network
Access to more than 300,000 STAR ATMs, more
than 1.5 million STAR point-of-service locations,
and an Instant CashSM surcharge-free ATM program.
Flexibility
Customer banks can choose from a full menu
of products and services.
Support
Project management, on-site systems and operations
training, and ongoing daily support provided by BBW.
Consistent with its philosophy of ongoing support, BBW’s Bank Card department regularly adds value to community bank partnerships by providing consultation, professional guidance and training for customer banks.
Because the banks served by the Cards Department vary widely in size, geography and product mix, selective cross-training of BBW staff can be beneficial. Close and frequent internal communi-cation is essential to ensuring reliable customer support.
The varied products and services offered through Bank Cards require a management team to handle accounting and analysis for the department as well as its project oversight and training functions. Jack Hitt (left) and Bill Cruz execute those responsibilities.
BANK ASSOCIATION MEMBERSHIPS
BBW supports numerous organizations that inform,
unite, educate, and give a voice to community bankers:
American Bankers Association Arizona Bankers Association Colorado Bankers Association Idaho Bankers Association Independent Bankers of Colorado Independent Community Bankers Association of New Mexico Independent Community Bankers of America Nebraska Bankers Association Nebraska Independent Community Bankers South Dakota Bankers Association Utah Bankers Association Western Independent Bankers Wyoming Bankers Association
TRAINING
Commercial Lenders’ Basic Training.
Responding to a need for formal training for
commercial lenders, BBW launched a five-day
“Commercial Lenders’ Basic Training” program in
2004. An interactive course that combines classroom
instruction with hands-on experience, the program
mirrors a true-to-life commercial lending process.
This program, used today by several financial
organizations as an educational model, is unique
in its use of actual companies — and student
consultation with executives of those companies—
to build confidence and crucial commercial lending
skills. To date, instructor and veteran commercial
lender Bill Edwards has led 225 students through
the program. Details and registration forms for
future sessions are available on BBW’s website.
Loan Officer Financial Management Training.
Created for seasoned loan officers with portfolio,
underwriting or calling responsibilities, this two-day
seminar was first sponsored by BBW in 2008.
Through engaging presentation and active participa-
tion, students learn how to build their sales skills,
understand and communicate with business owners,
value the business entity, use cash flow, and structure
debt, among other things. Instructor Kyle Enger of
BBI Financial is one of the most requested presenters
at top banking schools across the country. Details
and registration forms for future sessions
are available on BBW’s website.
Customer Support and Advocacy
CUSTOMER SUPPORT AND ADVOCACY
In addition to first-rate products and services,
Bankers’ Bank of the West provides
indirect but vital customer support in the form
of bank association memberships, training,
communication, and resources.
1716
Our loan officers take a consultative, holistic approach with client banks, offering impartial perspective and problem-solving ability in addition to credit expertise. BBW’s loan operations staff, credit analysts and lenders collaborate to provide prompt lending decisions and same-day advance on draw requests in most cases. Jeff Benson (left) calls on banks in northern Colorado, Wyoming, Montana, and western South Dakota. John Carter calls on banks in the Denver metropolitan area and southern Colorado.
BANK ASSOCIATION MEMBERSHIPS
BBW supports numerous organizations that inform,
unite, educate, and give a voice to community bankers:
American Bankers Association Arizona Bankers Association Colorado Bankers Association Idaho Bankers Association Independent Bankers of Colorado Independent Community Bankers Association of New Mexico Independent Community Bankers of America Nebraska Bankers Association Nebraska Independent Community Bankers South Dakota Bankers Association Utah Bankers Association Western Independent Bankers Wyoming Bankers Association
TRAINING
Commercial Lenders’ Basic Training.
Responding to a need for formal training for
commercial lenders, BBW launched a five-day
“Commercial Lenders’ Basic Training” program in
2004. An interactive course that combines classroom
instruction with hands-on experience, the program
mirrors a true-to-life commercial lending process.
This program, used today by several financial
organizations as an educational model, is unique
in its use of actual companies — and student
consultation with executives of those companies—
to build confidence and crucial commercial lending
skills. To date, instructor and veteran commercial
lender Bill Edwards has led 225 students through
the program. Details and registration forms for
future sessions are available on BBW’s website.
Loan Officer Financial Management Training.
Created for seasoned loan officers with portfolio,
underwriting or calling responsibilities, this two-day
seminar was first sponsored by BBW in 2008.
Through engaging presentation and active participa-
tion, students learn how to build their sales skills,
understand and communicate with business owners,
value the business entity, use cash flow, and structure
debt, among other things. Instructor Kyle Enger of
BBI Financial is one of the most requested presenters
at top banking schools across the country. Details
and registration forms for future sessions
are available on BBW’s website.
Customer Support and Advocacy
CUSTOMER SUPPORT AND ADVOCACY
In addition to first-rate products and services,
Bankers’ Bank of the West provides
indirect but vital customer support in the form
of bank association memberships, training,
communication, and resources.
1716
Our loan officers take a consultative, holistic approach with client banks, offering impartial perspective and problem-solving ability in addition to credit expertise. BBW’s loan operations staff, credit analysts and lenders collaborate to provide prompt lending decisions and same-day advance on draw requests in most cases. Jeff Benson (left) calls on banks in northern Colorado, Wyoming, Montana, and western South Dakota. John Carter calls on banks in the Denver metropolitan area and southern Colorado.
INFORMATION SHARING AND COMMUNICATION
BBW uses a variety of communication channels to
help banks adapt in a rapidly changing environment.
While the mix of tactics varies from year to year, the
goal is always to support bank customers with reliable
information, professional guidance and best-practice
models. A few such communication tactics are:
Conference. Planning is under way for a BBW
combined conference on bank cards and operations to
be held in Denver. Information on logistics, program
agenda and registration materials for this and other
BBW-sponsored events are posted on BBW’s website.
Periodic product training. As needs and opportunities
arise, the BBW Bank Card Department hosts
occasional training sessions on topics such as merchant
processing, merchant equipment, ATM back-office
procedures, and new products.
BIDS demonstrations. BBW’s operations specialists
can schedule remote or in-person demonstrations of
the Bankers’ Internet Data System (BIDS) for banks
interested in learning about its capabilities.
Newsletter. The BBW newsletter has been revamped
to focus on information and developments relevant to
customer banks. Available in hard-copy form, it can be
downloaded from the BBW website as well.
Website. BBW’s website contains links to many state
entities, federal agencies, associations, institutes, Federal
Reserve Banks, and other sites of interest to bankers.
1918
Success commonly goes hand in hand with good stewardship of fiscal, human and intellectual capital. Bankers’ Bank of the West has 45 full-time employees with a turnover rate of less than 10 percent for the past five years.
What’s more, our average employee boasts 18.9 years of banking experience —6.7 with BBW. Thirty-seven percent of our staff have been with our bank at least nine years, while 24 percent have been with us a decade or more.
Skilled behind-the-scenes technicians, generalists and specialists like Monique and Stephanie ensure that essential functions are performed accurately and reliably.
In addition to assisting BBW’s lenders with financial analysis and loan requests, credit analysts Tara Rosenbaum and Rob Arola serve as a central point of contact for client banks when an assigned officer is unavailable.
Both Carl Gebhardt (left) and Scott Wintenburg were hired by BBW as credit analysts and subsequently appointed correspondent bank officers for Utah and Idaho, respectively. Jon Dittenber, pictured on page 20, is a correspondent bank officer for Nebraska, western Iowa and eastern South Dakota.
BBW’s service area.
INFORMATION SHARING AND COMMUNICATION
BBW uses a variety of communication channels to
help banks adapt in a rapidly changing environment.
While the mix of tactics varies from year to year, the
goal is always to support bank customers with reliable
information, professional guidance and best-practice
models. A few such communication tactics are:
Conference. Planning is under way for a BBW
combined conference on bank cards and operations to
be held in Denver. Information on logistics, program
agenda and registration materials for this and other
BBW-sponsored events are posted on BBW’s website.
Periodic product training. As needs and opportunities
arise, the BBW Bank Card Department hosts
occasional training sessions on topics such as merchant
processing, merchant equipment, ATM back-office
procedures, and new products.
BIDS demonstrations. BBW’s operations specialists
can schedule remote or in-person demonstrations of
the Bankers’ Internet Data System (BIDS) for banks
interested in learning about its capabilities.
Newsletter. The BBW newsletter has been revamped
to focus on information and developments relevant to
customer banks. Available in hard-copy form, it can be
downloaded from the BBW website as well.
Website. BBW’s website contains links to many state
entities, federal agencies, associations, institutes, Federal
Reserve Banks, and other sites of interest to bankers.
1918
Success commonly goes hand in hand with good stewardship of fiscal, human and intellectual capital. Bankers’ Bank of the West has 45 full-time employees with a turnover rate of less than 10 percent for the past five years.
What’s more, our average employee boasts 18.9 years of banking experience —6.7 with BBW. Thirty-seven percent of our staff have been with our bank at least nine years, while 24 percent have been with us a decade or more.
Skilled behind-the-scenes technicians, generalists and specialists like Monique and Stephanie ensure that essential functions are performed accurately and reliably.
In addition to assisting BBW’s lenders with financial analysis and loan requests, credit analysts Tara Rosenbaum and Rob Arola serve as a central point of contact for client banks when an assigned officer is unavailable.
Both Carl Gebhardt (left) and Scott Wintenburg were hired by BBW as credit analysts and subsequently appointed correspondent bank officers for Utah and Idaho, respectively. Jon Dittenber, pictured on page 20, is a correspondent bank officer for Nebraska, western Iowa and eastern South Dakota.
BBW’s service area.
20
Bob Rossel, correspondent banking/operations, Nebraska office
Beverly Agy, Human Resources
Jon Dittenber, correspondent lending, Nebraska office
Mary Naslund representing the Operations staff
Donna Umess representing the Loan Operations staffMany of us came to Bankers’ Bank
of the West with a background in
banking and the notion of helping
independent banks like yours thrive.
We appreciate your interest and
invite you to call 303-291-3700 to
further discuss how we can become
a resourceful partner for your bank.
Change is both inevitable and relentless
in banking. A leader in adapting to
industry change over nearly three decades,
Bankers’ Bank of the West has grown
by bringing expertise and innovative
solutions to a growing client base.
The advantages for our customer banks
have multiplied as well, opening the door
to more products and services,
favorable pricing, greater portfolio
diversification through participation loans,
and state-of-the-art technology. We look
forward to supporting an expanding circle
of community banks and hope to have
the opportunity to serve you.
20
Bob Rossel, correspondent banking/operations, Nebraska office
Beverly Agy, Human Resources
Jon Dittenber, correspondent lending, Nebraska office
Mary Naslund representing the Operations staff
Donna Umess representing the Loan Operations staffMany of us came to Bankers’ Bank
of the West with a background in
banking and the notion of helping
independent banks like yours thrive.
We appreciate your interest and
invite you to call 303-291-3700 to
further discuss how we can become
a resourceful partner for your bank.
Change is both inevitable and relentless
in banking. A leader in adapting to
industry change over nearly three decades,
Bankers’ Bank of the West has grown
by bringing expertise and innovative
solutions to a growing client base.
The advantages for our customer banks
have multiplied as well, opening the door
to more products and services,
favorable pricing, greater portfolio
diversification through participation loans,
and state-of-the-art technology. We look
forward to supporting an expanding circle
of community banks and hope to have
the opportunity to serve you.
www.bbwest.com
1099 Eighteenth Street, Suite 2700 Denver, Colorado 80202
303-291-3700 n 800-873-4722 n fax 303-291-3714
411 South Thirteenth Street, Suite 100 Lincoln, Nebraska 68508
402-476-0400 n 888-467-5544 n fax 402-476-4533
MEMBER FDIC
