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Universal ResponseUniversal Response
Determine nature of emergencyCall for medical help (911)Avoid moving the personAssess the person’s condition and
provide necessary assistance
Medical EmergencyMedical Emergency
A Medical Emergency exists when the injury or sudden illness is assessed to be “life threatening” or one that requires immediate advanced medical attention.
ExamplesExamples
Cardiac arrest
Stopped breathing
Choking Heavy bleeding Burns Heart attack Broken bones poisoning
Shock Dislocated joints Stroke Status Epilepticus Anaphylactic
Shock
Communication GuidelinesCommunication Guidelines
Begin communicating as soon as you approach
Keep trying to communicateAsk what happenedTell the person what happenedTell the person you will helpTell the person what you are doing
Control External BleedingControl External Bleeding
Place clean barrier on wound Apply direct pressure Maintain direct pressure and protect the
wound. Elevate unless a broken bone is suspected. If bleeding persists use a pressure point in
addition to direct pressure. Call 911; Stay until help arrives, monitor
breathing and circulation
Heavy BleedingHeavy Bleeding
If bleeding continues AND is life threatening,
Use a tourniquet to stop the bleeding.Call 911Stay until help arrives, monitor breathing
and circulationUse of a tourniquet is when you must
sacrifice a limb for a life.
Head, Neck, Back InjuriesHead, Neck, Back Injuries
Do not move the victimKeep them calm and comfortableReport the injuryReport any unusual behaviorCall for medical help – bleeding or fluid
from nose or mouth or earsStay until help arrives, monitor
breathing and circulation
Nose BleedNose Bleed
Usually occur when there is a blow to the nose. Apply Direct Pressure – firmly pinching the
nostrils with the thumb and forefinger Have the victim tilt their head forward
DO NOT pack the nose with cotton or gauze. Ice will help reduce inflammation.
ShockShock
Shock is not a specific disease or injury, but a physical state that is potentially fatal.
It is a failure of the cardiovascular system to keep adequate blood circulating to the vital organs of the body.
Shock is most commonly caused by a loss of blood, exposure to an allergen, or poorly managed diabetes.
Signs of Traumatic ShockSigns of Traumatic Shock
Acting restless but feels weakUsually unable to explain symptoms to
youConfused behaviorVery fast or very slow breathing and pulse rateCool, moist skinWeakness in arms and legs
First Aid - ShockFirst Aid - Shock
Keep victim calm and quietHave them lie on their back – feet
slightly elevatedMaintain normal body temperatureCall for medical help (911)Stay until help arrives, monitor
breathing and circulation
Anaphylactic ShockAnaphylactic Shock
Caused by a severe allergy (insect stings, usually wasp or bee stings, or injections or reactions of some medications).
Medical help must be obtained immediately because the condition can only be treated with medication.
Signs of Anaphylactic ShockSigns of Anaphylactic Shock
Flushing, itching, or burning skinHives or swellingDifficulty breathing, wheezingSwelling around mouth, tongue, lips
First Aid – Anaphylactic First Aid – Anaphylactic ShockShockStay with the person who has been
stung by a bee or wasp for 5-10 minutes to observe for signs of shock.
Call for medical help (911) immediately if they develop symptoms
Stay until help arrives, monitor breathing and circulation
Insulin ShockInsulin Shock
Insulin shock occurs when the brain does not get the amount of sugar it requires.
Insulin shock can occur when a diabetic patient takes too much insulin, takes a regular dose of insulin without having eaten enough or has exercised and uses up all available glucose.
Signs of Insulin ShockSigns of Insulin Shock
Irritable, aggressive or unusual behavior
ShakingSkin is cold and damp, sweating, pale
color
First Aid – Insulin ShockFirst Aid – Insulin Shock
Give sugar (I.e. sugar, honey, fruit juice, soda with sugar, etc.)
Call for medical help (911)Stay until help arrives, monitor
breathing and circulation
Temperature ExtremesTemperature Extremes
PhotosensitivityCertain medications used to treat medical
symptoms may make a person extra sensitive to sunlight and can cause dehydration in extreme heat.
Heat ExhaustionHeat Exhaustion
Occurs when a person begins to feel the effects of extreme heat and sunlight.
SignsPale clammy skinProfuse perspirationExtreme tiredness or weaknessHeadache, nausea, dizziness
First Aid – Heat ExhaustionFirst Aid – Heat Exhaustion
Move the person to a cooler place (shade, indoors)
Cool the body Bed Rest Salt Solution (1/2 teaspoon salt in ½ glass
water every 15 minutes Stay until help arrives, monitor breathing
and circulation Seek medical care for extreme heat
exhaustion
Heat StrokeHeat Stroke
Occurs when a person’s temperature control system stops working properly or fails – no perspiration to cool the body
Body temperature can rise so high that brain damage and death may result
Signs of Heat StrokeSigns of Heat Stroke
Hot dry, red skinVery small pupilsVery high body temperatureDecreased consciousness/alertness
First Aid – Heat StrokeFirst Aid – Heat Stroke
CALL 911 immediatelyMove person to a cooler place
(indoors) Immerse in cool bath or wrap in cool,
wet sheets or towelsTreat for shockStay until help arrives, monitor
breathing and circulationIf victim is conscious and responsive,
have them sip a salt/water solution.
HypothermiaHypothermia
Occurs when a person is subjected to cold conditions over an extended period of time. Shock will occur if body is not returned to a normal temperature and the person may slip into a coma or possibly even die.
May even occur on a hot day – submerged in extremely cold water for an extended period of time. Water can lower body temperature 8 times faster than air. 76 degree water temperature can cause hypothermia in as little as 20 minutes.
Signs of HypothermiaSigns of Hypothermia
Shivering – uncontrollable muscle contractions designed to increase internal temperatures
Decreased consciousnessWeakness, decreased coordination
First Aid - HypothermiaFirst Aid - Hypothermia
Move person to a warmer area (indoors, out of cold water, etc.)
Provide warm DRY clothing and/or blankets
Try to keep the person awake and conscious
Call 911 ImmediatelyStay until help arrives, monitor
breathing and circulation
BurnsBurns
Vary in severity – depending on depth and location– face– hands– genitals
Very young and elderly people – high risk
Classifications of BurnsClassifications of Burns
First Degree Burn – damage to top layer of skin; red and dry; heals 5-6 days – Sunburn
Second Degree Burn – damage is deeper; red with blisters, skin may look wet; very painful and slow to heal 3-4 weeks – may result in scarring
Third Degree Burn – severe damage to layers of skin/tissue; life threatening; skin is brown or black; very painful or no pain because nerve endings damaged; extensive healing time is needed
First AidFirst Aid 3rd Degree Burns
– Call 911 immediately (notify Nurse and supervisor on call)
– Treat for shock– Cover with DRY,
STERILE dressing– Elevate burn above
heart level– DO NOT rinse
blisters with water
1st & 2nd Degree Burns– Small burns – no
blisters – rinse with large amounts of COOL water
– Cover with DRY STERILE dressing
– Elevate burn above heart level
– Notify Nurse
PoisoningPoisoning
MedicationsHousehold cleanersPetroleum products and by-products
– Paint, polish, auto products Pesticides Plants Make-up, hair spray, toiletries, etc. Vitamins venom
Poison AbsorptionPoison Absorption
Ingested (swallowed) InhaledSkin contactEyes Insect sting or spider biteAnimal bite
Signs/Symptoms - PoisoningSigns/Symptoms - Poisoning
Vomiting and/or heavy labored breathing
Deep sleepEye pupils that are very large or very
small
First Aid - PoisoningFirst Aid - Poisoning
Notify Nurse and on-call supervisorPoisons taken orally:Call 911 or Poison Control immediately Identify the poison if possibleStay until help arrives, monitor
breathing and circulationDO NOT INDUCE VOMITING, unless
instructed to do so by emergency technicians.
First Aid - PoisoningFirst Aid - Poisoning
Notify Nurse and on-call supervisorSkin Contact Remove clothing contaminated by the
poison Flood skin with water until the burning
sensation stops EYES – flush eyes with water – nose
outward – 15 minutes Call 911 Stay until help arrives, monitor
breathing and circulation
Injury to BonesInjury to Bones
Diagnosis is usually impossible without X-Rays. First aid is intended to prevent further injury or harm until they can receive medical attention.
Closed FractureClosed Fracture
Injury beneath the skin; Difficult to detect without x-ray
SignsSwellingPainDeformityDiscoloration/bruising
First Aid - FractureFirst Aid - Fracture
Call 911 Immobilize injuryStay until help arrives, monitor
breathing and circulation
Open FractureOpen Fracture
Fracture associated with open wound Broken bone tears through skin More serious than closed fracture
Call 911 Immobilize injury, control bleeding and
protect from infection Stay until help arrives, monitor breathing
and circulation
SprainSprain
Injury to tendons, ligaments, or cartilage; result of forcing limb beyond the normal range of motion.– Ankles– Fingers– Wrist– Knees
Must have X-Ray to rule out broken bone.
First Aid - SprainFirst Aid - Sprain
Seek medical attention Immobilize the injuryElevate the joint and apply cold, wet
cloths or ice pack on injury during the first ½ hour after accident to slow swelling
DO NOT elevate if you suspect a fracture
StrainStrain
Injury to the muscle; fibers may be stretched or torn – overexertion of a muscle.
Rest Apply warm wet applications Ibuprofen or aspirin Seek medical attention
Back strain – lie on hard, flat surface
DislocationDislocation
Displacement of a bone end from a joint; caused by falls or blows and may be accompanied by a fracture.
SignsSwellingPainDeformityDiscoloration/bruising
First Aid - DislocationFirst Aid - Dislocation
Call 911 Immobilize injuryStay until help arrives, monitor
breathing and circulation
Insect Bites/StingsInsect Bites/Stings
Wash with soap and water Cold pack on area to reduce swelling/pain Place stung area below heart level (reduce
circulation of venom) DO NOT try to remove stinger by squeezing
or using tweezers (release more venom into blood
May use hard plastic card to draw out stinger See medical attention if serious
Systemic Allergic ReactionsSystemic Allergic Reactions
Occurs when people are allergic to poisonous bites or stings
LIFE THREATENING! Pain Swelling of the throat, tongue, hands or face Difficulty breathing (wheezing) Redness or discoloration at the site Severe itching (hives, rash) Decreased consciousness
Other Bite WoundsOther Bite Wounds
Animal or HumanWash well with soap and waterAlert authorities (pet control, if animal);
call nurse and supervisor on callApply clean, dry dressing; control
bleeding if necessary Practice all Universal Precautions.
First Aid First Aid
Call 911Treat for shockStay until help arrives, monitor
breathing and circulation
Seizures – First AidSeizures – First Aid
Cushion head Protect from injury; move people and
furniture away Loosen tight neckwear and belt Turn on side (if possible) Reassure person throughout the seizure Stay with victim and monitor breathing,
circulation, and assist as needed during recovery.
Seizures – First AidSeizures – First Aid
Most Seizures in people with known epilepsy are not medical emergencies
You should call 911 for a person who is having a seizure for the first time
Document Seizure on appropriate paperwork
Status EpilepticusStatus Epilepticus
Seizure activity that continues without a significant break for rest period between seizures – generally lasting 30 minutes or longer
represents a life threatening emergency
Notify Nurse and call 911after 2 minutes of activity