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Basic Telephone Set Quick Reference - ITS Networking

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Basic Telephone Set Quick Reference CALL FORWARD PROGRAMMABLE To Forward All Calls to Another Number Without Ringing Your Telephone Dial access code 96, hear special dial tone, dial 5-digit forwarding number, hear confirmation tone. To Deactivate Dial access code 97, hear confirmation tone. CALL HOLD To Hold Call Press TAP, hear special dial tone, dial access code 99, hear confirmation tone. ITS ITS Comm Customer Service (734) 763-2000 To Return to Held Call Hold down switch hook until telephone rings OR press TAP and dial access code 99. CALL PARK To Park Call Press TAP, hear special dial tone, dial access code 93, hear confirmation tone. To Retrieve Call (from any phone in system) Dial access code 94, dial 5-digit number where Call P was initiated. ark CALL TRANSFER To Transfer Call Press TAP, hear special dial tone, dial 5-digit transfer number. If Answered Announce call, replace handset. If Busy or No Answer Press TAP twice. CONFERENCE: THREE-WAY To Add Third Party Press TAP, hear special dial tone, dial number of third party. If Third Party Answers Announce conference, press TAP. If Busy or No Answer Press TAP twice. CONSULTATION To Consult with Another Party Press TAP, hear special dial tone, dial party to consult. If Busy or No Answer or to Return to Original Party Press TAP twice. LAST NUMBER REDIAL (LNR) Listen for a dial tone on your telephone. Press twice. MESSAGE WAITING The message indicator is activated when a new voice message is left in your mailbox and deactivated after you open all new messages. If your indicator does not automatically deactivate, you can deactivate it manually by dialing access code 82. NOTE: On some telephones the TAP key may be labeled FLASH or LINK. RING AGAIN To Activate Hear busy tone, press TAP, hear special dial tone, dial access code 95, hear confirmation tone, replace handset. When Both Stations Are Free Hear Ring Again notification, lift handset, number is automatically dialed. To Cancel Before hearing Ring Again notification, dial access code 95, hear confirmation tone. OPTIONAL FEATURES OPTIONAL features are by request to ITS Comm Customer Service and may incur additional charges. SIMULTANEOUS RING (SimRing) To Manage SimRing Lift handset and press 110 To Turn ON/OFF Press 3 To Add a Number to List Press 9+1+ten-digit number To Remove a Number from List Press 9+1+ten digit number To Hear List Entries: Press 1 To Delete: Press 07 To Hear Instructions: Press 0 SPEED CALLING To Program Code Dial access code 90 (for individual list number) or access code 91 (for group list number), hear special dial tone, dial one-digit code (for individual list number) or two- digit code (for group list number) assigned to number being stored, dial 5-digit number, press , hear confirmation tone. To Use Dial then the one- or two-digit code assigned to the stored number, press . To Delete Code Dial access code 90 (for individual list number) or access code 91 (for group list number), hear special dial tone, dial one- or two-digit code assigned to number being deleted, press , hear confirmation tone. CALL PICKUP To Pick Up a Call in Group Dial access code 98. CALL WAITING To Connect to a Waiting Call Hear call waiting tone, press TAP. To Return to Original Party Press TAP. GROUP INTERCOM To Activate Press , dial two-digit intercom code assigned to station.
Transcript
Page 1: Basic Telephone Set Quick Reference - ITS Networking

Basic Telephone Set Quick Reference

CALL FORWARD PROGRAMMABLE To Forward All Calls to Another Number Without

Ringing Your Telephone Dial access code 96, hear special dial tone, dial 5-digit forwarding number, hear confirmation tone.

To Deactivate Dial access code 97, hear confirmation tone.

CALL HOLD To Hold Call

Press TAP, hear special dial tone, dial access code 99, hear confirmation tone.

ITS ITS Comm Customer Service (734) 763-2000

To Return to Held Call Hold down switch hook until telephone rings OR press TAP and dial access code 99.

CALL PARK To Park Call

Press TAP, hear special dial tone, dial access code 93, hear confirmation tone.

To Retrieve Call (from any phone in system) Dial access code 94, dial 5-digit number where Call Pwas initiated.

ark

CALL TRANSFER To Transfer Call

Press TAP, hear special dial tone, dial 5-digit transfer number.

If Answered Announce call, replace handset.

If Busy or No Answer Press TAP twice.

CONFERENCE: THREE-WAY To Add Third Party

Press TAP, hear special dial tone, dial number of third party.

If Third Party Answers Announce conference, press TAP.

If Busy or No Answer Press TAP twice.

CONSULTATION To Consult with Another Party

Press TAP, hear special dial tone, dial party to consult. If Busy or No Answer or to Return to Original Party

Press TAP twice. LAST NUMBER REDIAL (LNR) Listen for a dial tone on your telephone. Press twice. MESSAGE WAITING The message indicator is activated when a new voice

message is left in your mailbox and deactivated after you open all new messages.

If your indicator does not automatically deactivate, you can deactivate it manually by dialing access code 82.

NOTE: On some telephones the TAP key may be labeled FLASH or LINK.

RING AGAIN To Activate

Hear busy tone, press TAP, hear special dial tone, dial access code 95, hear confirmation tone, replace handset.

When Both Stations Are Free Hear Ring Again notification, lift handset, number is automatically dialed.

To Cancel Before hearing Ring Again notification, dial access code

95, hear confirmation tone.

OPTIONAL FEATURES OPTIONAL features are by request to ITS Comm Customer Service and may incur additional charges. SIMULTANEOUS RING (SimRing) To Manage SimRing

Lift handset and press 110 To Turn ON/OFF

Press 3 To Add a Number to List

Press 9+1+ten-digit number To Remove a Number from List

Press 9+1+ten digit number To Hear List Entries: Press 1 To Delete: Press 07 To Hear Instructions: Press 0

SPEED CALLING To Program Code

Dial access code 90 (for individual list number) or access code 91 (for group list number), hear special dial tone, dial one-digit code (for individual list number) or two-digit code (for group list number) assigned to number being stored, dial 5-digit number, press , hear confirmation tone.

To Use Dial then the one- or two-digit code assigned to the stored number, press .

To Delete Code Dial access code 90 (for individual list number) or access code 91 (for group list number), hear special dial tone, dial one- or two-digit code assigned to number being deleted, press , hear confirmation tone.

CALL PICKUP To Pick Up a Call in Group

Dial access code 98. CALL WAITING To Connect to a Waiting Call

Hear call waiting tone, press TAP. To Return to Original Party

Press TAP. GROUP INTERCOM To Activate

Press , dial two-digit intercom code assigned to station.

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