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Beginning Part 91 Scheduling Wednesday, January 15, 2014 1:00 PM – 2:30 PM CST Gerald Grady, CSX Aviation Holly Whitaker, Exclusive Air, Inc. New Orleans, LA | January 15, 2014
Beginning Part 91 Scheduling Wednesday, January 15, 2014
1:00 PM – 2:30 PM CST
Gerald Grady, CSX Aviation
Holly Whitaker, Exclusive Air, Inc.
New Orleans, LA | January 15, 2014
Download the NBAA Scheduler’s & Dispatcher’s Conference App Today
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Pay It Forward
Benefitting:
Dress for Success - New Orleans for Women
Volunteers of America - Greater New Orleans for Men
Drop off clothing at designated spots in the convention center.
First Time Attendee Passport Program
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• 8 stickers required
• Stickers from 5 Educational Sessions
• Visit NBAA Regional Booth # 1256
• Ambassador Resource Desk
• Visit Sponsor Universal Weather and Aviation Booth
# 525
• Must fully complete evaluation
• Must be present at Grand Prize Luncheon to win
TBD!
Guidelines to Win
Please remember to…
• Silence your mobile devices.
• If you must take a call, please exit and return quietly.
• Complete and turn in your Session Review before you
leave. Your feedback is important!
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Mardi Gras Themed Networking
and Social Evening
1700-2000
Thursday, January 16th, 2014
Great Hall
Ernest N. Morial Convention Center
900 Convention Center Blvd
New Orleans, LA 70130
Great Hall
Ernest N. Morial Convention Center
Friday, January 17th, 2014 1200-1400
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Schedulers & Dispatchers
Grand Prize Luncheon
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What skills did you bring to this job?
Organize
Details
Multi-task
Company training classes
Department un-official training
Schedulers & Dispatchers Conference
Scheduling Software Users meetings
License and re-current schools
Networking
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I am overwhelmed!
There is so much to learn… where do I start?
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The Request…
By phone?
By email?
By online reservation request?
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REQUESTED
RECEIVED
REVIEWED
RECONFIRMED
The 4 R’s
Maintenance
Status
Daily….Is the aircraft available to fly?
• Determine days of trip and inspection schedule
Pre-flight
• Mechanic pre-flight requirements
• Pilot requirements
Post-flight
• Mechanical requirements
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Maintenance
Responsibilities
Aircraft Airworthiness
• Define Communication Process
Aircraft Cleanliness
• Define Communication Process
Operational Capability
• Minimum Equipment List (MEL)
• Diminished Capabilities
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Crew Scheduling
Crew Assignments
PIC vs. SIC Qualifications
Crew Availability
Hard Days Off
Crew Training – Approved by FAA
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Crew Scheduling
FARs (Federal Aviation Regulations)
Specific Guidelines
10/24
14 Duty Day
10 hrs of Flight Time
Extended Crew Duty Day
3-Pilot Crew
Rest Area
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Crew Scheduling
Cabin Attendant / Flight Attendant
Duty Restrictions
Operational Restrictions
Crew Swap Scenarios
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Confirming a Trip
Details: Form / E-mail / Faxed
Fill Travel Itinerary
Complete Passenger Manifest
Catering Requirements
• Passenger allergies and food preferences
Transportation Requirements
Airport / FBO’s
Facility vs. Fuel – how to decide
FBO Capabilities; ie. Hangar, Deicing, GPU, etc.
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Confirming a Trip
Passengers / Complete Names / Lead Passenger / Contact
Number
Full name with middle name vs initial
Date of birth for no fly list conflicts
Passenger Identification
Government issued photo identification
Passport
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Confirming a Trip
Baggage Amount
Size
Approximate Weights
Oversize Items – Skis and Golf Clubs
Special Assistance
Child Seats
Assistance Boarding
Wheelchair
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Confirming a Trip
Handling Changes During Trip
Who can approve changes
• Passenger
• Home Office
Contacting Crew Directly – with boundaries relative to duty time
Crew Business Cards
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Confirming a Trip
Detailed Itinerary
Forms of Communication
• Fax
• iPad
• Text
Flight Following
Customer Requirements
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International Operations
Permits
Determine if over-flight permits required for route of flight
Determine Alternates
Lead time and information needed to obtain permits
How to obtain permits
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International Operations
Slots
Determine if arrival and departure slots are needed
Specify the lead time to obtain slots
Specify duration of the slots (+/- minutes)
Determine if parking is required and criteria
ATC Airway slots (Europe, Middle East, Asia etc.)
Know operating hours of handlers and control tower
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Airports of Concern
– Slots: LGA, JFK, CYYZ
– Mountain Airports: EGE, ASE, SUN, RIF, TEX, MTJ, JAC
– Short Runways: HTO, SSI, PDK
– Noise sensitive and curfews: BCT, SMO, SNA
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Helpful Websites
Airport Information www.acukwik.com
Airport Trip Planner www.universalweather.com
Airport Details www.airnav.com
www.aopa.org
Air Charter Guide www.aircharterguide.com
Aviation Related Calculator www.csgnetwork.com/aviationconverters.html
Air Traffic Control System www.fly.faa.gov/flyfaa/usmap.jsp
CDC – Traveler’s Health www.cdc.gov/travel/index.htm
Air Traffic Services (formerly GA Desk) [email protected]
FlightAware www.flightaware.com
International Civil Aviation Organization www.icao.int/index.html
National Business Aviation (NBAA) www.nbaa.org
Restrictions – International Aviation www.faa.gov/AIRPORTS_AIRTRAFFIC/
Special Traffic Management (e-STMP) www.fly.faa.gov/estmp
State Department Travel http://travel.state.gov/
Time and Date www.timeanddate.com
Time Zone Converter www.timezoneconverter.com/index.shtml
U.S. Customs – Traveler Information http://www.cbp.gov/
Visas www.g3visas.com
Weather www.weather.com / www.weathertap.com
If I had only known:
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Questions?
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