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BehindscenesofRetrospectives
FacilitatedByJesusMendez
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
AgileCoach,ProfessionalCertifiedScrumMasterandCertifiedProductOwner
AboutMe
Jesus isaninspiringlearnerextremelypassionate abouthelpingLeaderssurviveand
thrive byconnecting themtotheirmostuniqueandauthenticself.
Untangleleaderat
iWeb Technologies“Coachingindividuals,teamsandexecutivestobemoreAgile”
AnOpenspacetechnologyfacilitatorACCC2016East
Teacher(Kanban/Lean)AgileProjectmanagementprogram
Author of thebookFormingAgileTeams:TechniquesforstructuringandgetsustainableAgileTeamshigh-performance
ready
15YearsofITexperience
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
My Purpose
Sharewhat I’ve learned aboutagileretrospectives inthepast 6years andwalkyou through it bypracticing alltogether.
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
• Intro(10Mins)• Sectionone(TheWhat):(5Mins)• Sectiontwo (TheWhy):(5Mins)• Sectionthree (TheHow):(60mins)
1. Designing +Preparing2. Runninganagileretrospective3. Documenting +Sharing4. Inspecting +adapting5. Inspect andadapt retrospectives6. Following up
• Outro (10Mins)– AgileRetrospective LiveDemo
PROCESS
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
Individuals
Teams
Divisions
Organization
Consume+Request
CONTEXT
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
Whatanagileretrospectiveis
allabout?
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
WHAT AN AGILE RETROSPECTIVE IS ALL ABOUT?
What’sthat?“Averyoldritualusedby
humanbeingsasavehicletodiscover,shareandpassalonglearning from
experience,sometimescalled“wisdom”.
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
WHAT AN AGILE RETROSPECTIVE IS ALL ABOUT?
What’sthat?Itisanopportunitytopause,reflect,analyze,andthinkcollectivelytolearnanddecidewhatandhowtocontinueimproving
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
WHAT AN AGILE RETROSPECTIVE IS ALL ABOUT?
What’sthat?
It’sawaytogetawayfrombadhabits,awaytofaceeachother,asafespacetobuildself-awarenessbypracticing
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
WHAT AN AGILE RETROSPECTIVE IS ALL ABOUT?
What’sthat?Theheartofcontinuousimprovementforanyteamwillingtogetoutofthecomfortzone tobuildgreatness
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
RolesFacilitator Participants(TeamMembers)
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
FACILITATORS HOLD THE PROCESS
CONTENT PROCESSWhat HowThetaskThesubjects fordiscussionTheproblems being solvedThedecisions madeTheagendaitemsThegoals
ThemethodsHowrelationsaremaintainedThetools being usedTherules ornorms setThegroupdynamicsTheclimate
YOUCREATETHECONTAINER(PROCESS)
THEYCREATETHECONTENT
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
WHAT IT TAKES TO MAKE IT LAST?
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
WHAT IT TAKES TO MAKE IT LAST?
CONTINUITY
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
WHAT IT TAKES TO MAKE IT LAST?
CONTINUITYSHAREDVALUES
SHAREDPROCESS
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
WHAT IT TAKES TO MAKE IT LAST?
CONTINUITY
BELIEVERS!
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
WHAT IT TAKES TO MAKE IT LAST?
CONTINUITYCAREABOUTPEOPLE’SGROWTH
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
WhatneedstobecoveredinanAgileretrospective?
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
WHAT NEEDS TO BE COVERED IN AN AGILE RETROSPECTIVE?
UNDERSTANDWHATHAPPENEDINTHEPAST
LEARNABOUTIT
TOIMPROVEINTHEFUTURE
BYTRYINGSOMETHING
Whatworked?
Whatdidn’twork?
Whatwouldwedodifferentlynexttimetohelpusimprove?
PROCESSIMPROVED
FEELINGSANDHOPETOGETOUTOFTHEMEETING
PURPOSE&FOCUS
FACTS
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
Goal- Understand inwhich teamdevelopment stagetheteamis in.
- Gather informationabouttheteam,previousiterations,project,product,anddevelopment issues,etc.
DESIGNING
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
Tools
- TeamDevelopment Stageassessment- Oneononeinterviews(Fav)- Groupinterviews- Directobservation(Fav)- Surveys
DESIGNING
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
TeamDevelopment Stages
DESIGNING
Thehoneymoon
Iknowwho Iam so ….ARRRR
We haveacommon purpose,we need some rules towork better
Theold couple
It’s timetoletit go
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
Goal
- Create aproposed agendafortheteam’s retrospective.- What’s thepurpose oftheretrospective?- What’s thefocusofthemeeting,ifthere is one?
PREPARING
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
Tools- TeamDevelopment Stageassessment results- Informationpreviously gathered abouttheteam(Interviews,DirectObservation,Feedback)
- Iteration Retrospective AgendaTemplate- Get bydownloading/buying my workbook – Forming AgileTeams
PREPARING
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
RUNNINGANAGILE
RETROSPECTIVE
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
Goal
- Make themost efficientmeetingpossible.- Helptheteamwith creating aplantotake actionsthatwould helptheteamimprove inthefuture,oneactionatatime.
RUNNING AN AGILE RETROSPECTIVE
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
Tools- UsemoreFacilitationtechniques
1. Starting (SetPurpose,share Process &timeframe)2. During (Checkprocess,pace&timeframe)Recording ideas,
- Usedifferent tools depending ontheTypeofmeeting- Nondecision making/Decision Making
3. Ending (Wrapupconclusions,actions&responsibles)- Create aproposed agenda,based onthe« Phasesofanagileretrospective »@Retromat www.plans-for-retrospectives.com1. Setthestage
– (Team’s performancesatisfactiontemplate – ShowinBook)2. Gather data3. Generate insights4. Decide what todo5. Closeretrospective
– Dismiss proposed agenda(Letit go)
RUNNING AN AGILE RETROSPECTIVE
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
THE PHASES OF AN AGILE RETROSPECTIVE
Setthegoal;Givepeopletimeto“arrive”andgetintotherightmood
1.Setthestage
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
THE PHASES OF AN AGILE RETROSPECTIVE
Helpeveryoneremember;Createasharedpoolofinformation(everybodyseestheworlddifferently)
2.GatherData
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
THE PHASES OF AN AGILE RETROSPECTIVE
Whydidthingshappenthewaytheydid?;Identifypatterns;Seethebigpicture
3.Generateinsights
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
THE PHASES OF AN AGILE RETROSPECTIVE
Pickafewissues(nomorethan2)toworkonandhelptheteamwithcreatingaconcreteactionplanofhowtheteamwilladdressthem
4.DECIDEWHATTODO
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
THE PHASES OF AN AGILE RETROSPECTIVE
Clarifyfollow-up;Appreciations;Clearend;Howcouldtheretrospectivebeimproved?
5.CLOSERETROSPECTIVE
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
Goal
- Helptheorganization understanding valueofagileretrospective bysettingwhat is expected from theteaminterms ofcontinuous improvement (Remember this timeisaninvestment,so it should bring some benefits tothecompany)
- Helptheteamidentify howcontinuous improvementactionswill be shared with theorganization
DOCUMENTING AND SHARING
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
Tools- UsethePhases4&5ofanagileretrospective outcome,asinputtodocumentandshare info
- Decide what todo- Closeretrospective
- Iteration report- Get bydownloading/buyingmyworkbook– FormingAgileTeams
- Checkassumptions with team’s supporting roles(Supervisors,Stakeholders,Other Teammembers,etc)- Could be using oneonones orgroupinterviews
DOCUMENTING AND SHARING
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
Goal
- Get feedbackfrom participants,other collegues tohelpusimprove our effectiveness andimpactonteamperformanceandcontinuous improvement
INSPECTING AND ADAPTING
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
Tools- Oneononeinterviewswith teammembers (Fav)- Groupinterviewsattheclosing phaseoftheretrospective
- Surveys (Onlineandanounymous aremy fav ones)- Pairing with another facilitator,toget directfeedbackaboutyour performanceduringretrospectives.(Fav)
INSPECTING AND ADAPTING
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
Goal
- Helpteamstomake their decisions stick(organization),further than theretrospective meetingortheteam.
FOLLOWING UP
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
Tools- Make actionsvisibleduring theupcoming iteration(Iteration physical board)(Fav)
- UsethePhases4&5ofanagileretrospective- Decide what todo(Inputlist ofactions)- Closeretrospective (Inputandparticipantresponsible)
- Being theprocess shepard andhelping theteamwithremoving impediments atorganizational level
- BeCourageous- Useyour Leadership
- Look/Ask fororganizational support
FOLLOWING UP
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
References
- Mendez,Jesus.FormingAgileTeamshttp://www.jesusmendez.ca/books/forming_agile_teams- What’saretrospective?http://www.retrospectives.com
- Linders,Ben.What’sanAgileRetrospectiveandWhywouldyoudoit?,http://www.benlinders.com/2013/whats-an-agile-retrospective-and-why-
would-you-do-it- BensIngrid.FacilitatingwithEase,CoreSkillsforfacilitators,teamleaders
andMembers,Managers,ConsultantsandTrainers3rd.Edition.- Linders,Ben&GoncalvesLuis.GettingValueoutofagileretrospectives.
- Cashman,Kevin.ThePausePrinciple:Stepbacktoleadforward.- Baldauf,Corinna.Retromat,PlanforRetrospectives.http://plans-for-
retrospectives.com- Apello,Jürgen,Management3.0.Improvisationcards,https://management30.com/product/improv-cards/
Behindscenesofretrospectives– #GOAT2016
WorkshopSeries:TransformingTeams
www.jesusmendez.ca/books/forming_agile_teamsByallmeans,youcanreachmeoutat:Twitter:@chuzzeteWebsite:www.jesusmendez.caEmail:[email protected]
Sign up to my mailing list and get a Free copy of myworkbook + more techniques, tools and tips to helpyou improve your teams or contribute by buying yourcopy of the book at