Date post: | 17-Jul-2015 |
Category: |
Business |
Upload: | josephine-fenwicke |
View: | 68 times |
Download: | 1 times |
benefitsthe
of real-time feedback
MARKETING 101:Whether you're a clothing
store, an event organiser, aservice provider or an online
software solution, understanding whoyour TARGET MARKET
is essential.
REAL-TIME FEEDBACK:is the ability for businesses to view
survey or question responses as they areentered into the system.
MULTIPLE PLATFORMSto collect feedback:
- Social Media- Online Surveys
- Website Pop-Ups- Paper Surveys
-One-to-One Interviews
"A dissatisfied customer will tellbetween 9-15 people about their
experience.Around 13% of dissatisfied customers
will tell more than 20 people."- White House Office of
Consumer Affairs
Asking for feedback as yourcustomers experience your service or
product, and then receiving the results inReal-Time could give you the chance to
either rectify or applaudthe situation.
Take it instore with thegetsmart app
- Designed for businesses independentof wi-fi, this offline app can collect
full survey responses or contact details inmultiple languages.
Find out more atwww.getsmartglobal.com/app