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Big Data and the Future of Marketing Today

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Presentation from SES Chicago 2012 urges marketers to learn from the Obama campaign and gives a quick way to build data-driven personas for marketing.
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Chicago | November 12–16 Big Data and the Future of Marketing Today Get Inside Your Customer’s Head: Research. Insight. Discovery Bryson Meunier Resolution Media Director, SEO Strategy (speaker logo)
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Page 1: Big Data and the Future of Marketing Today

Chicago | November 12–16

Big Data and the Future of Marketing TodayGet Inside Your Customer’s Head: Research. Insight. Discovery

Bryson MeunierResolution MediaDirector, SEO Strategy

(speaker logo)

Page 2: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

@brysonmeunier

Page 3: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

@brysonmeunier

Page 4: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

The Future of Marketing

@brysonmeunier

“We could [predict] people who were going to give online. We could model people who were going to give through mail. We could model volunteers.

In the end, modeling became something way bigger for us in ’12 than in ’08 because it made our time more efficient.”

-Obama campaign staffer

Source:: http://swampland.time.com/2012/11/07/inside-the-secret-world-of-quants-and-data-crunchers-who-helped-obama-win/#ixzz2C1dxX1oM

Page 5: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

George Clooney and Big Data

@brysonmeunier

Page 6: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

The Future of Marketing

@brysonmeunier

Page 7: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

The Future of Marketing

@brysonmeunier

Page 8: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

Keywords as Proxies for Consumer

@brysonmeunier

Page 9: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

Keywords as Proxies for Consumer

• Is high volume keyword qualified?

• Would a likely to buy prospect use it, even if it is the most popular?

• Is keyword really most popular across the board?

• Are there other keywords used in the buying cycle?

• What other proxies for consumer could help us better understand prospect and motivations?

• Demographics

• Technographics

• Psychographics, etc.

@brysonmeunier

Page 10: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

Data as Proxies for Consumer

@brysonmeunier

• Aggregated and weighted data from hundreds of sources, including Hitwise, comScore, Google, etc

• Opportunities foregrounded

• Data humanized and made actionable through data-driven personas

Page 11: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

Creative & Content

Development

Media Strategy &

Demographics

Target Keywords

Channels & Platforms

Opportunities

• Phase 2: Gap Analysis• Phase 1: Data Collection

ClearTarget™ Process

Page 12: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

12

• Phase 3: Behavior Analysis

• Female

• Caucasian

• $180,000/year

• Southeast

• 4 Children

Example searches:

‘mustang car rental’

‘sports car rental charlotte’

‘bentley rental’

‘luxury car rentals dc’

Increase Conv.

Link Building

Coupons

• Phase 4: Execution Strategy Discussion

ClearTarget™ Process

Page 13: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

Defining a Basic Digital Persona in Fifteen Minutes

@brysonmeunier

• Quantcast is easy way to define demographics and psychographics

• Only works with URLs

Page 14: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

Defining a Basic Digital Persona in Fifteen Minutes

@brysonmeunier

Product: “Gravity” starring George Clooney and Sandra Bullock

Business objective: Target potential theatergoers and fill seats

Page 15: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

Defining a Basic Digital Persona in Fifteen Minutes

@brysonmeunier

How do they look for my products & services?

What content are they

interested in?

What devices do they use and for what?

What are their

demographics?

When do they

engage and convert?

Where do they spend their time

online?

Page 16: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

Defining a Basic Digital Persona in Fifteen Minutes

@brysonmeunier

What are their

demographics?

Source: YouTube

Page 17: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

Defining a Basic Digital Persona in Fifteen Minutes

@brysonmeunier

What are their

demographics?

Source: Google

Page 18: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

Defining a Basic Digital Persona in Fifteen Minutes

@brysonmeunier

What are their

demographics?

Source: Bing Ad Intelligence

Page 19: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

Defining a Basic Digital Persona in Fifteen Minutes

@brysonmeunier

What are their

demographics?

Mostly Female, 45-

54Mostly Male,

45-54Mostly Male,

45-54

Page 20: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

Defining a Basic Digital Persona in Fifteen Minutes

@brysonmeunier

Where do they spend their time

online?

What are their

demographics?

Source: comScore Search Planner

Page 21: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

What are their

demographics?

Defining a Basic Digital Persona in Fifteen Minutes

Male, 45Cleveland, OH

Senior Web Producer$105k2 kids

Page 22: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

Defining a Basic Digital Persona in Fifteen Minutes

@brysonmeunier

When do they

engage and convert?

Gravity

Reviews Trailer Cast

George Clooney

Sandra Bullock

Crew

Alfonso Cuarón

Genre

Science Fiction

What content are they

interested in?

Source: Google Related Searches/AdWords Keyword Tool

Page 23: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

Defining a Basic Digital Persona in Fifteen Minutes

@brysonmeunier

How do they look for my products & services?

Sandra Bullock Movies

27k searches/month

Gravity

2,400 searches/month

George Clooney Movies

22k searches/month

Gravity

2,400 searches/month

Page 24: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

Defining a Basic Digital Persona in Fifteen Minutes

@brysonmeunier

What devices do they use and for what?

Source: Bing Ad Intelligence

Page 25: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

Defining a Basic Digital Persona in Fifteen Minutes

@brysonmeunier

What devices do they use and for what?

Source: Bing Ad Intelligence

Page 26: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

Defining a Basic Digital Persona in Fifteen Minutes

Stan Male, 45Cleveland, OH

Senior Web Producer$105k2 children

Example searches:

‘gravity movie trailer’

‘sandra bullock movies’

‘gravity movie reviews’

Also visits:

YouTube

Pinterest

CBS Television

Gawker.com

Media Consumption:

TV and movie fan. Digitally, mostly desktop, with minimal smartphone and tablet usage

Page 27: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

Sample strategies for Reaching Stan

@brysonmeunier

CBS TV ad and display buy focused

on trailer

Pinterest page for film

Create official web site with

trailer and reviews and dedicated

pages for the actors and

director

Page 28: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

Benefits of Humanizing Data Quickly

• Cut through the clutter and present story about aggregate population that’s actionable

• Based on data, so should not suffer from stereotypes or limited sample

• More holistic than basic keyword research, and gets at consumer intent

• No waiting for traditional market research to be complete

• Generally more effective and actionable than traditional market research

@brysonmeunier

Page 29: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

Drawbacks of Humanizing Data Quickly

• Different data sources need to be compiled, aggregated and weighted before truly accurate and valuable

• Need access to comScore, Hitwise, Compete or some other tool that can present keyword demographics, and they require resources

• Works best with established brands and concepts that already have a lot of data

@brysonmeunier

Page 30: Big Data and the Future of Marketing Today

Chicago | November 12–16, 2012 | #SESCHI

Bryson MeunierDirector, SEO StrategyResolution [email protected]://www.brysonmeunier.comhttp://www.resolutionmedia.com@brysonmeunier+Bryson Meunier

Thank You!

@brysonmeunier


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