of 40
7/28/2019 BiServer Install Win En
1/40
Business Objects BI Server Installation
Guide - Windows
Business Objects BI Server
Windows
7/28/2019 BiServer Install Win En
2/40
Patents Business Objects owns the following U.S. patents, which may cover products that are offered
and sold by Business Objects: 5,555,403, 6,247,008 B1, 6,578,027 B2, 6,490,593 and
6,289,352.
Trademarks Business Objects, the Business Objects logo, Crystal Reports, and Crystal Enterprise are
trademarks or registered trademarks of Business Objects SA or its affiliated companies in theUnited States and other countries. All other names mentioned herein may be trademarks of
their respective owners.
Copyright Copyright 2006 Business Objects. All rights reserved.
Third-party
contributors
Business Objects products in this release may contain redistributions of software licensed
from third-party contributors. Some of these individual components may also be available
under alternative licenses. A partial listing of third-party contributors that have requested or
permitted acknowledgments, as well as required notices, can be found at:
http://www.businessobjects.com/thirdparty
7/28/2019 BiServer Install Win En
3/40
Business Objects BI Server Installation Guide 3
Contents
Chapter 1 Introduction to Business Objects BI Server 5
What is Business Objects BI Server? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Who is Business Objects BI Server for? . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About this help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Who should read this help? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
BusinessObjects Enterprise documentation . . . . . . . . . . . . . . . . . . . . . 7Business Objects and Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Business Objects information resources . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 2 Installing Business Objects BI Server on Windows 9
Installation overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Additional documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Optional configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Installation Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Full stand-alone installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Silent installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Testing your installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Troubleshooting common Business Objects BI Server problems . . . . . . . 26
Chapter 3 Business Objects BI Server Product Information 27
Business Objects BI Server and BusinessObjects Enterprise . . . . . . . . . . 28
Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Business Objects BI Server components . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Appendix A Business Objects Information Resources 33
Documentation and information services . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
7/28/2019 BiServer Install Win En
4/40
Contents
4 Business Objects BI Server Installation Guide
Whats in the documentation set? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Where is the documentation? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Send us your feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Customer support, consulting and training . . . . . . . . . . . . . . . . . . . . . . . . . 35
How can we support you? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Looking for the best deployment solution for your company? . . . . . . . . 36
Looking for training options? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Useful addresses at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Index 39
7/28/2019 BiServer Install Win En
5/40
c h a p t
e r
Introduction to Business
Objects BI Server
7/28/2019 BiServer Install Win En
6/40
6 Business Objects BI Server Installation Guide
Introduction to Business Objects BI Server
What is Business Objects BI Server?1
What is Business Objects BI Server?
Business Objects BI Server is an intuitive and easy to use tool for creating
and analyzing business intelligence data over the web. It is built onBusinessObjects Enterprise technology and includes the ability to create and
publish Web Intelligence documents. Web Intelligence delivers a unique,
single web environment for both querying and analyzing information.
Business Objects BI Server also includes a report publisher and a web portal
interface that is used to view reports.
Business Objects BI Server may be installed on a single machine for end
users to access, view, and interact with Web Intelligence and Crystal Reports
documents. It allows you to store documents in a central database for security
and data integrity. Users then access the documents through a web portal.
With Business Objects BI Server, you can set up security to control which endusers can access specific folders and documents. You can also specify the
rights for users or groups such as who can schedule and publish documents.
Who is Business Objects BI Server for?
Business Objects BI Server is ideal for organizations that need to deliver Web
Intelligence and Crystal Reports documents over the web to smaller
audiences. It does not require that you deal with multiple servers and
complicated configurations. Everything is installed on a single server for quick
installation and setup.The quick setup allows you to start using the software to increase your
document development productivity and data security almost immediately.
About this help
This help provides you with information and procedures for installing
Business Objects BI Server. This help also includes instructions for the
different installation modes available.
Who should read this help?
This help is intended for the system administrator or IT professional who
needs to install Business Objects BI Server. Familiarity with your overall
network environment, port usage, your database environment, and your web
7/28/2019 BiServer Install Win En
7/40
Business Objects BI Server Installation Guide 7
Introduction to Business Objects BI Server
Business Objects and Linux 1
server software is especially beneficial. For more information about the
product, consult the Business Objects BI Server Getting Started Guide
located in the docs directory of your product distribution.
For more information about InfoView and other BusinessObjects Enterprise
products, consult the BusinessObjects Enterprise InfoView Users Guide, the
BusinessObjects Enterprise Administrators Guide, and the BusinessObjects
Enterprise Installation Guide. Online versions of these guides are included in
the Document Roadmap found in the docs directory of your product
distribution.
BusinessObjects Enterprise documentation
Business Objects BI Server is built on the BusinessObjects Enterprise
framework. Therefore, you can refer to the BusinessObjects Enterprise
guides for more information on Business Objects BI Server features. Whileyou are referring to the BusinessObjects Enterprise guides, you may
encounter some information that does not apply to Business Objects BI
Server. To help you differentiate between the information that applies to
Business Objects BI Server and the information that does not, review the
Document Roadmap found in the docs directory of your product distribution.
Business Objects and Linux
Business Objects BI Server is supported on Windows and Linux. For more
information about Business Objects products on Linux, go to http://www.businessobjects.com/linux/
Business Objects information resources
For more information and assistance, seeAppendix A: Business Objects
Information Resources. This appendix describes the Business Objects
documentation, customer support, training, and consulting services, with links
to online resources.
http://www.businessobjects.com/linux/http://www.businessobjects.com/linux/http://www.businessobjects.com/linux/7/28/2019 BiServer Install Win En
8/40
8 Business Objects BI Server Installation Guide
Introduction to Business Objects BI Server
Business Objects information resources1
7/28/2019 BiServer Install Win En
9/40
c h a p t
e r
Business Objects BI Server Installation Guide
Installing Business Objects
BI Server on Windows
7/28/2019 BiServer Install Win En
10/40
Installing Business Objects BI Server on Windows
Installation overview2
10 Business Objects BI Server Installation Guide
Installation overview
Business Objects BI Server is a server-side installation. This means that you
install it on one central server rather than on each users machine. Users thenaccess Business Objects BI Server from their individual machines through the
web portal interface, known as InfoView.
Note: Business Objects BI Server comes with Crystal Xcelsius capabilities.
To enable these Crystal Xcelsius features, download Xcelsius Connectivity
from the Add-ons/Xcelsius Connectivity/ directory of your product
distribution.
Additional documentation
After installing Business Objects BI Server, refer to the Business Objects BIServer Getting Started Guide included in the docs directory of your product
distribution for information on how to use the various features available in
Business Objects BI Server.
If you are looking for further information about installation, or administration,
consult the following guides available from the Business Objects Customer
Support web site at: http://support.businessobjects.com/documentation/
BusinessObjects Enterprise XI R2 Installation Guide for Windows
BusinessObjects Enterprise XI R2 Administrators Guide
BusinessObjects Enterprise XI R2 Administrators Reference Guide
Business Objects BI Server Document Roadmap
The Business Objects BI Server Document Roadmap is designed to help
you differentiate between the information in the BusinessObjects
Enterprise guides that applies to Business Objects BI Server and the
information that does not apply. It references relevant BusinessObjects
Enterprise guides and lets you see at a glance what information is
available, and from where. You can access the Business Objects BI
Server Document Roadmap guide from the docs directory of your
product distribution.
Before you begin
Review the System requirements section below before you begin installing
Business Objects BI Server. The Optional configuration section is not
required to successfully install Business Objects BI Server. The remainder of
this guide covers the following topics:
http://support.businessobjects.com/documentation/http://support.businessobjects.com/documentation/7/28/2019 BiServer Install Win En
11/40
Installing Business Objects BI Server on Windows
Before you begin 2
Business Objects BI Server Installation Guide 11
Full stand-alone installation on page 14
Silent installation on page 20
Testing your installation on page 24
Troubleshooting common Business Objects BI Server problems onpage 26
System requirements
Generally, the following components must be installed and configured
correctly on the server before you install Business Objects BI Server:
Windows operating system
Internet Explorer or Firefox
Web server software
For a detailed list of tested environments, consult the Platforms.txtfile
included with your product distribution. This file includes specific version and
Service Pack requirements for web servers, web browsers, web application
servers, databases, and operating systems.
For additional important information that may pertain to your deployment, it is
also strongly recommended that you consult the Release Notes included with
your product distribution (release.pdf, release.htm, orrelease.rtf).
Optional configuration
The tasks outlined in this section are not required for you to successfullyinstall Business Objects BI Server. Depending on how you decide to
configure your Business Objects BI Server environment, you may or may not
want to perform them.
If you want to perform a basic installation, go directly to Full stand-alone
installation on page 14.
About the CMS database
Business Objects BI Server requires a database to store information about
the system and its users. This database is known as the Central Management
Server (CMS) database. The CMS database stores information about theBusiness Objects BI Server system. Other components of Business Objects
BI Server can access this information as required.
The CMS stores information about the following:
Security
7/28/2019 BiServer Install Win En
12/40
Installing Business Objects BI Server on Windows
Before you begin2
12 Business Objects BI Server Installation Guide
The CMS database stores information about the users created for the
system and the rights that the users have been granted. The CMS
enforces these rights.
Objects
Files published to Business Objects BI Server are known as objects, and
include such file types as Web Intelligence and Crystal reports. The CMS
database stores information about the location of these objects in the
Business Objects BI Server system. It also maintains the hierarchy of
folders, categories, and inboxes that the objects are organized into.
Servers
The CMS database stores a list of status for various servers that are part
of Business Objects BI Server. Other Business Objects BI Server
components can access the database to get information about the
availability of services required to perform tasks in the system.
For detailed information about each server, see the BusinessObjects
Enterprise Administrators Guide.
Setting up the CMS database
If you want to configure a database separately from the Business Objects BI
Server installation, read this section. If you do not want to configure a
database separately, skip this section and go to Full stand-alone installation
on page 14. If you do not configure a database separately, the Business
Objects BI Server installation process will automatically install the MySQL
database and walk you through its setup for Business Objects BI Server.
MySQL is a client/server data engine that provides local data storage and is
compatible with Microsoft SQL Server. If you already have MySQL or SQL
Server installed, the New installation option of the installation program
creates the CMS database using your existing database engine.
You can migrate this initial CMS database to another supported database
server later. For details, see Configuring the intelligence tier in chapter four of
the BusinessObjects Enterprise Administrators Guide.
Before installing Business Objects BI Server atop an existing installation of
MySQL or Microsoft SQL Server, you must first create the database instance.
You also need to complete several preparatory steps.
Note: Ensure that your database server is set up to use Unicode character
encoding (such as UTF-8). Consult your database documentation to
determine the settings required for a Unicode configuration. For database
servers such as Oracle and Sybase, during installation you need to configure
7/28/2019 BiServer Install Win En
13/40
Installing Business Objects BI Server on Windows
Before you begin 2
Business Objects BI Server Installation Guide 13
the server to use Unicode encoding for the character data types. For other
databases, such as DB2, you can create the CMS database with Unicode
settings on your existing database server.
To set up a database account for Business Objects BI Server1. Determine whether the CMS should use Windows NT or SQL Server
authentication when connecting to your local database installation.
2. Using your usual administrative tools, create or select a user account that
provides Business Objects BI Server with the appropriate privileges to
your database server:
If you want the CMS to connect to its database using Windows NTauthentication, ensure that the Windows NT user account that you
assign to the CMS belongs to the System Administrators role in your
SQL Server installation.
In this scenario, the Windows NT user account that you assign to theCMS is not actually used to create the system database during the
installation process. Instead, your own Windows NT administrative
account is used to create the database, so verify that your Windows
NT account also belongs to the System Administrators role in your
SQL Server installation.
If you want the CMS to connect to its database using SQL Serverauthentication, the login that you assign to the CMS must belong to
the Database Creators role in your SQL Server installation.
In this scenario, the SQL Server credentials that you assign to the
CMS are also used to create the database and its tables.3. Verify that you can log on to SQL Server and carry out administrative
tasks using the account you set up for use by the CMS.
Installing on a non-system drive
If you want to install Business Objects BI Server onto a drive other than the
default C:\ drive, read this section.
You can install Business Objects BI Server on any drive on your machine. The
Setup program installs Business Objects BI Server files only on the drive that
you specify.
There is one exception to this rule. If you previously installed another Business
Objects product, such as Crystal Reports, the Business Objects BI Server
Setup program automatically uses the existing common directory for any
shared Business Objects product files that it adds. If this common directory is
on the system drive (that is, the drive containing your operating system files),
Business Objects BI Server automatically installs its shared files there.
7/28/2019 BiServer Install Win En
14/40
Installing Business Objects BI Server on Windows
Installation Options2
14 Business Objects BI Server Installation Guide
To install several Business Objects products on a non-system drive, install
Business Objects BI Server first. All Business Objects products that you install
subsequently will use this same non-system drive for their shared files.
Note: If MySQL or Microsoft SQL Server is already installed on the local
machine, you must first set up an account for the CMS. For detailed
information about each server, see the BusinessObjects Enterprise
Administrators Guide.
Installation Options
You can choose between these installation types when you are installing
Business Objects BI Server:
Full stand-alone installation on page 14
Silent installation on page 20
Full stand-alone installation
When you perform this default installation, all the client and server
components are installed on the local machine. A MySQL database for the
Central Management Server (CMS) is automatically created. Default user and
group accounts are created, and sample reports are published to the system.
When the installation is complete, the server components are started as
services on the local machine.
To install all components1. Unless Autorun is enabled for your CD-ROM drive, run setup.exe from
the root folder of your product distribution.
When you start the installation, the Microsoft Windows Installer may need
to be installed or upgraded on the local machine. If so, the Wise
Installation Wizard performs the necessary modifications and prompts
you when finished. Click Yes to restart the machine and resume the
installation automatically.
2. In the Welcome dialog box, click Next.
3. In the License Agreement dialog box, click I accept the License
Agreement, and then click Next.
The Select Client or Server Installation dialog box appears.
4. Choose Perform Server Installation, and then click Next.
The Perform Server Installation option ensures that all required Business
Objects BI Server components are installed.
7/28/2019 BiServer Install Win En
15/40
Installing Business Objects BI Server on Windows
Installation Options 2
Business Objects BI Server Installation Guide 15
The Perform Client Installation option that also appears here only installs
client tools onto a machine. This installation can be used to administer
your Business Objects BI Server environment remotely. For detailed
information about this type of installation, see the Client Tools Installation
section in chapter three of the BusinessObjects Enterprise InstallationGuide.
5. Fill out the Full Name and Organization fields.
6. Enter your product keycode in the Product Keycode field, and click
Next.
7. In the Directory Selection dialog box. Select a location and click Next.
8. If you chose to install to the default location (C:\Program
Files\Business Objects\), go to step 9. If you chose to install on a
drive other than the default location, the Setup program asks you to
select a drive for the installation of shared files. These common files are
also used by Business Objects products such as Crystal Reports.
Note: To install several Business Objects products on the same machine
without installing files on the default system drive, first install Business
Objects BI Server. When you subsequently install other Business Objects
7/28/2019 BiServer Install Win En
16/40
Installing Business Objects BI Server on Windows
Installation Options2
16 Business Objects BI Server Installation Guide
software such as Crystal Reports, it will use the common file directory
created by Business Objects BI Server. Otherwise, the Setup program
proceeds directly to the Install Type dialog box.
9. Click New.
10. Choose the type of database server you want to install:
If you want to install the MySQL database as your CMS database,click Install MySQL database server, and then click Next. This is
the recommended installation.
If you want to use another database for the CMS, such as Oracle orSybase, click Use an existing database server, and then click Next.
For information and instructions on how to use an existing database
server, refer to the BusinessObjects Enterprise Installation Guide.
This information can be found in the chapter called Installing
BusinessObjects Enterprise on Windows under the section New
installation.
7/28/2019 BiServer Install Win En
17/40
Installing Business Objects BI Server on Windows
Installation Options 2
Business Objects BI Server Installation Guide 17
11. If you chose to install MySQL, specify the configuration for MySQL
Database Server.
a. Enter the port number.
b. Enter and confirm the password that will be used by MySQLs root
user account.
c. Accept the default user name to access the CMS database or enter a
new user name to override the default name.
d. Enter and confirm the password that will be used to access the CMS
database, and then click Next.
Note: The setup program will configure the CMS to connect to its system
database using the account and the password you create here.
7/28/2019 BiServer Install Win En
18/40
Installing Business Objects BI Server on Windows
Installation Options2
18 Business Objects BI Server Installation Guide
12. Choose a Web Component Adapter (WCA).
If you want to use the Java WCA only and use your own Javaapplication server:
a. Select Java application server.
b. Click Use preinstalled Java application server.
c. Deselect the IIS ASP.NET check box, and then click Next.
If you want to use the Java WCA only and have the installation installTomcat:
a. Select Java application server.
b. Click the Install Tomcat application serverbutton.
c. Deselect IIS ASP.NET, and then click Next.
If you want to use the IIS WCA only:
a. Deselect the Java application servercheck box.
b. Select IIS ASP.NET, and then click Next.
c. Accept the default or select the web site on which to deploy the
WAR file.
If you have published other web sites than the default web site
with IIS, you can select it here.
If you want to use both the Java and IIS WCA:
a. Make sure both Java application serverand IIS ASP.NET are
selected.
7/28/2019 BiServer Install Win En
19/40
Installing Business Objects BI Server on Windows
Installation Options 2
Business Objects BI Server Installation Guide 19
b. Accept the default or select the web site on which to deploy the
WAR file.
If you have published other web sites than the default web site
with IIS, you can select it here.
c. Select eitherUse preinstalled Java application serveror
Install Tomcat application server, and then click Next.
13. Configure Tomcat if you chose to install it.; otherwise, skip this step.
Accept the defaults or change the default location for the Tomcat
installation and/or the following ports, and then click Next.
The Connection port
The Shutdown port
The Redirect port
14. When you reach the Start Installation dialog box, click Next.
The installation of files begins immediately. During the installation
process, you may be prompted to restart the local machine. When the
installation program has finished copying files, you are given the
opportunity to register your product.
15. When you reach the final setup dialog box, clearLaunch
BusinessObjects Administration Console unless you want to publishyour own reports to Business Objects BI Server immediately.
Tip: Sample reports are installed by default, so you can verify your
installation and learn your way around Business Objects BI Server.
16. Click Finish.
7/28/2019 BiServer Install Win En
20/40
Installing Business Objects BI Server on Windows
Installation Options2
20 Business Objects BI Server Installation Guide
After completing the full stand-alone installation, go to section Testing
your installation on page 24.
Silent installationA silent installation is one that you run from the command line to install
Business Objects BI Server on any machine in your system. When you run a
silent installation, you can:
Specify all the parameters to be used for the install at the same time onthe command line, rather than several at a time on each of the different
install screens.
Specify other options that control the prompt level you want for the install.
The silent install is run from the command line. The command includes a
series of parameters that provide information for installation settings and
directory paths. You can also specify options that control the level of prompts
during an install.
The silent installation is particularly useful when you need to perform multiple
installations or you do not want to interrupt people who are working on
machines in your system. You can also use the silent installation command in
your own scripts. For example, if your organization uses scripts to install
software on machines, you can add the silent Business Objects BI Server
installation command to your scripts.The silent installation command consists
of the command setup.exe, followed by the install destination, and a
number of parameters that provide information about the installation.
The following example installs Business Objects BI Server with the CMS andTomcat and MySQL onto the machine with no user interface and no prompt
and the end of the installation.:
setup.exe CLIENTLANGUAGE=EN INSTALLLEVEL=6INSTALLDIR=c:\Program Files\My Preferred_LocationREBOOT=ReallySuppress PIDKEY=A1234-ABCD123-12345A6DATABASEPWD_MYSQL =rpassword DATABASEUID=saDATABASEPWD=mypassword /qn
The example uses the most common parameters. You can choose any
number of valid parameters, but it is good practice to keep the silent
installation as simple as possible.
7/28/2019 BiServer Install Win En
21/40
Installing Business Objects BI Server on Windows
Installation Options 2
Business Objects BI Server Installation Guide 21
The following table lists the most common parameters used in a silent
installation. To use a parameter, place it on the command line after the
setup.exe command and the path for the installation files.
Installation parameter UseCLIENTLANGUAGE Use this to specify the language version code
for the install.
For English, enterEN
For French, enterFR
For German, enterDE
For Spanish, enterES
For Japanese enterJP
For Simplified Chinese, enterCHS
For Traditional Chinese, enterCHT
For Korean, enterKO
For Dutch, enterNL
For Swedish, enterSV
For Italian, enterIT
For Portuguese, enterPTNote: If you dont enter this parameter, theregular language selection screen will appearat the beginning of your install, even if you
specified the parameters for a no promptinstallation.
INSTALLLEVEL Determines which Business Objects BI Servercomponents are installed.
6 specifies all components will beinstalled.
5 specifies all components will beinstalled except MySQL.
4 specifies all components will beinstalled except MySQL, CMS and
Tomcat. 3 specifies all components exceptMySQL, CMS, Tomcat and the SDKs willbe installed.
If you dont specify this parameter, the defaultlevel of5 is used.
7/28/2019 BiServer Install Win En
22/40
Installing Business Objects BI Server on Windows
Installation Options2
22 Business Objects BI Server Installation Guide
INSTALLDIR=filepath Use this parameter to specify the machineand directory where you want to install the
new Business Objects BI Server components.Replace filepath with the full path for theinstallation directory. For example,C:\Program Files\Business Objects
PIDKEY=00000-0000000-0000000-0000
Specifies your product activation keycode.
DATABASEUID=myusername Use this parameter to pass the userid for thedatabase.
Note: For trusted authentication thisparameter is not required, useDATABASEAUTHENTICATION=trusted
DATABASEPWD_MYSQLROOT Use this parameter to specify the MySQL rootpassword.
DATABASEPWD=mypassword Use this parameter to specify theadministrator password for the database youllbe using for Business Objects BI Server.
Note: For trusted authentication, thisparameter is not required, useDATABASEAUTHENTICATION=trusted
DATABASEDRIVER Use this parameter to identify the type ofdatabase for the CMS.
For Oracle, enterOracleDatabaseSubsystem
For DB2, enterDB2DatabaseSubsystem
For Sybase, enterSYBASEDatabaseSubsystem
For ODBC SQL, enterODBCDatabaseSubsystem
For Remote MySQL, enterMySqlDatabaseSubsystem
DATABASEDSN=
Use this parameter to specify the ODBC DSN
for the SQL CMS database.
DATABASEPORT Use this parameter to specify the port used forMySQL Server. Defaults to port 3306 if it isnot specified.
Installation parameter Use
7/28/2019 BiServer Install Win En
23/40
Installing Business Objects BI Server on Windows
Installation Options 2
Business Objects BI Server Installation Guide 23
DATABASEDB Use this parameter to specify the name of theCMS database. This database name defaults
to BOE115 if this parameter is not specified.REINITILIZE_CMS_DB=1 Use this parameter to reset an existing
database.
ENABLEAUDITING=1 Use this parameter to configure Auditor duringyour install.
DATABASEDB_AUDIT Use this parameter to change the name of theMySQL audit database, otherwise, the defaultname ofBOE115_Audit will be used.
DATABASEDSN_AUDIT=
Use this parameter to specify the ODBC DSNfor the SQL Audit database.
DATABASEUID_AUDIT Use this parameter to pass the userid for thedatabase for Auditor.
Note: For trusted authentication thisparameter is not required, useDATABASEAUTHENTICATION=trusted
DATABSEPWD_AUDIT Use this parameter to specify theadministrator password for the database youllbe using for Business Objects BI Server.
For trusted authentication, this parameter isnot required, useDATABASEAUTHENTICATION=trusted
DATABASEPORT_AUDIT Use this parameter to specify the port forMySQL Auditor.
Note: Use only for MySQL.
REBOOT=ReallySuppress Use this option to prevent the user from being
prompted to reboot the machine during the
install process.
TOMCAT_SHUTDOWN_PORT Use this option to specify a different shutdown
port. If this option is not specified, port 8005
will be used.
TOMCAT_REDIRECT_PORT Use this option to specify a different redirect
port. If this option is not specified, port 8443will be used.
TOMCAT_CONNECTION_PORT Use this option to specify a different
connection port. If this option is not specified,
port 8080 will be used.
Installation parameter Use
7/28/2019 BiServer Install Win En
24/40
Installing Business Objects BI Server on Windows
Testing your installation2
24 Business Objects BI Server Installation Guide
Note:
The silent installation is not available from the Business Objects BIServer Setup program and is intended only for experienced
administrators of Business Objects BI Server.
Silent installations are not recommended for upgrades.
Testing your installation
To test your installation, open your web browser and enter one of the
following paths depending on your installation type.
.NEThttp://webserver/businessobjects/enterprise115/
Here, the term webserver represents the name of the local machine.
Java
http://webserver:portnumber/businessobjects/enterprise115/
desktoplaunch
TOMCATDIR Use this to change the default directory where
Tomcat is installed.
If you dont specify this parameter, Tomcat willbe installed in the directory TOMCAT under
the default directory for Business Objects BI
Server.
/qn+ Use this option so the user is only prompted
when the installation is complete.
Note: You must also enter the
CLIENTLANGUAGE parameter as part of your
silent install string or the language selection
screen will appear at the beginning of your
install./qn Use this option so the user is not prompted
during the install, or when the install is
complete.
Note: You must also enter the
CLIENTLANGUAGE parameter as part of your
silent install string or the language selection
screen will appear at the beginning of your
install.
Installation parameter Use
7/28/2019 BiServer Install Win En
25/40
Installing Business Objects BI Server on Windows
Testing your installation 2
Business Objects BI Server Installation Guide 25
Here, the term webserver represents the name of the local machine, and
portnumber represents the connection port you specified during the
installation process.
The log on page for InfoView should appear. If you cannot access Business
Objects BI Server, start the Central Configuration Manager (CCM) from the
BusinessObjects program group. Ensure that all of the servers listed are both
started and enabled.
To ensure that all servers are started
1. Go to Start > Programs > Business Objects > Business Objects BI
Server> Central Configuration Manager.
In the Central Configuration Manager, you will see a list of all the servers
belonging to Business Objects BI Server.
2. Ensure that all the servers in the list have a status of Running. All started
servers also have an icon of a server with a green arrow to their left. Ifthere are any servers that have a status of Stopped, they must be started
before you can access Business Objects BI Server.
3. To start a server, right-click the server name and select Start from the
submenu.
Tip: Alternatively you can select the server name and click the Start icon
on the main toolbar.
To ensure that all servers are enabled
1. When all servers are started, you must ensure that they are also enabled.
To do this, click the Enable/Disable Servers icon.The Log On dialog box appears.
2. Enter your Business Objects BI Server logon information.
a. In the System field, type the machine name.
b. In the User Name and Password fields, enter your logon credentials.
c. From the Authentication list, select the appropriate authentication
type.
3. Click Connect.
You will be logged on to the Business Objects BI Server system.
4. In the Enable/Disable Servers under machine dialog
box, ensure that to the left of all servers there is an icon of a server with a
green arrow. This indicates that the servers are enabled. If there is an
icon of a server with a do not enter symbol to the left of any of the
servers, this indicates that the server is disabled.
7/28/2019 BiServer Install Win En
26/40
Installing Business Objects BI Server on Windows
Troubleshooting common Business Objects BI Server problems2
26 Business Objects BI Server Installation Guide
Note: represents the name of the machine on which
Business Objects BI Server is installed.
5. If any of the servers are disabled, select the check box to the left of the
server and click OK.
Now when you open the Enable/Disable Servers under
machine dialog box, all the servers are enabled.
Troubleshooting commonBusiness ObjectsBI Serverproblems
The following table documents some of the more common problems you may
have after you install Business Objects BI Server.
Problem Possible cause of problem
You installed Business Objects BI
Server and were able to logon to
the Central Management Console
with no problems but get the
following message when you try
to log on to InfoView:
Your license key is invalid or hasexpired. If you received atemporary license key by
purchasing anotherBusinessObjects product, youmust register Business ObjectsBI Server to receive yourpermanent license key.
Your evaluation period may have ended
or you have entered an invalid license
key for your product. Consult your Sales
representative for a permanent license
key or enter the correct license key in the
Central Management Console. For
further details on entering a license key
see the BusinessObjects Enterprise
Administrators Guide.
A user attempts to log on with a
valid user name and password
but is denied access.
All concurrent licenses may be in use.
Retry in a few minutes. The user will be
allowed access when either another user
logs off or their inactive session expires.
During the install, you specify that
you want to use an existing
database. When you enter the
database type, you get an error
that your database environment
variable is not set.
Your database client is either not
installed, or not accessible to the user.
Exit the installation and then contact your
system administrator for details on how to
set this correctly on your system. After
you have set this up, begin your
installation again.
7/28/2019 BiServer Install Win En
27/40
c h a p t
e r
Business Objects BI Server Installation Guide
Business Objects BI Server
Product Information
7/28/2019 BiServer Install Win En
28/40
Business Objects BI Server Product Information
Business Objects BI Server and BusinessObjects Enterprise3
28 Business Objects BI Server Installation Guide
Business Objects BI Server andBusinessObjects Enterprise
Business Objects BI Server is built on the BusinessObjects Enterprise
framework. This section contains information about the following topics:
Licensing on page 28
Business Objects BI Server components on page 29
Licensing
When you purchase Business Objects BI Server, your package includes the
following services:
Five concurrent access licenses for end user report viewing via the web
One year of technical support and maintenance
Note: For complete details on licensing terms and conditions, consult the
End User License Agreement (license.pdf) located in the /docs/en
directory of your program installation.
InfoView
InfoView has five concurrent access licenses (CAL). These licenses accept a
maximum of five concurrent logons per package purchased. This means that
five people can simultaneously connect to the Business Objects BI Server
system for report viewing.
If you require more than five simultaneous connections, you may purchase
additional Business Objects BI Server packages. These additional packages
may be used within a single deployment. The maximum deployment size for a
single system is 20 concurrent users.
If you receive a License Key Error message such as An unknown error has
occurred in the license key system. Please confirm that you have not
exceeded the maximum number of licenses for this product", this means you
have reached the maximum number of 20 allowed licenses on a single
system.
Server Licenses
Each Business Objects BI Server system may be installed on a single server
machine with a maximum of four processors.
For complete details on licensing terms and conditions, please consult the
End User License Agreement (license.pdf) located in the /docs/en/
directory of your program installation.
7/28/2019 BiServer Install Win En
29/40
Business Objects BI Server Product Information
Business Objects BI Server components 3
Business Objects BI Server Installation Guide 29
Business Objects BI Server components
This section provides a brief overview of the Business Objects BI Server
components with details about where to find more information about them.Business Objects BI Server includes the following components:
InfoView web portal interface
InfoView is a web application that provides a window to Web Intelligence
documents and Crystal reports published to Business Objects BI Server.
InfoView allows you to view, schedule, export, and save Web Intelligence
documents and Crystal reports.
For more information, see the BusinessObjects Enterprise InfoView
Users Guide.
Central Configuration Manager
The Central Configuration Manager (CCM) is a server-management tool
that allows you to configure each of your Business Objects BI Server
components. This tool allows you to start, stop, enable, and disable
servers, and it allows you to view and to configure advanced server
settings. For more information, see Administering BusinessObjects
Enterprise in the BusinessObjects Enterprise Administrators Guide.
Central Management Console
The Central Management Console (CMC) is a web application that
provides a way to manage the Business Objects BI Server environment.
It can be used to manage users, content, and servers. You can also use
the CMC to stop, enable, and configure servers.
For more information, see Administering BusinessObjects Enterprise in
the BusinessObjects Enterprise Administrators Guide.
Universe Designer
Universes are created by a universe designer using Designer. Business
Objects Designer is a software tool that allows you to create universes for
Web Intelligence users.
For more information, see the Designers Guide available from the
Business Objects Customer Support web site at: http://
support.businessobjects.com/documentation/.
Scheduling
You can run Web Intelligence documents and Crystal reports
automatically at set times such as daily, weekly, hourly, or on any
predefined business calendar. The report that is created is saved by the
system and can be viewed by users at any time.
http://support.businessobjects.com/documentationhttp://support.businessobjects.com/documentationhttp://support.businessobjects.com/documentationhttp://support.businessobjects.com/documentation7/28/2019 BiServer Install Win En
30/40
Business Objects BI Server Product Information
Business Objects BI Server components3
30 Business Objects BI Server Installation Guide
For more information, see BusinessObjects Enterprise Security Concepts
in the BusinessObjects Enterprise Administrators Guide.
Security
Business Objects BI Server allows you to set security so that you canavoid unauthorized access to the system. It contains its own Enterprise
authentication method and also supports third-party Windows NT, LDAP,
and Active Directory authentication.
For details about security, see BusinessObjects Enterprise Security
Concepts in the BusinessObjects Enterprise Administrators Guide.
Viewers
Report Viewers display Web Intelligence documents and Crystal reports
pages in users web browsers. There are different Report Viewers
available.
For more information, see Report Viewers in the BusinessObjectsEnterprise Administrators Guide.
Import Wizard
The Import Wizard is a locally installed tool that allows administrators to
import users, groups, folders, and reports from an existing
BusinessObjects Enterprise, Crystal Enterprise, or Crystal Info
implementation to Business Objects BI Server.
For more information, see Importing Objects to BusinessObjects
Enterprise in the BusinessObjects Enterprise Administrators Guide.
Publishing Wizard
The Publishing Wizard is a locally installed tool that allows administrators
and users to add Crystal reports to Business Objects BI Server.
For more information, see Publishing Objects to BusinessObjects
Enterprise in the BusinessObjects Enterprise Administrators Guide.
Repository Migration Wizard
The Repository Migration Wizard is a tool that allows you to copy the data
from an existing repository database into another data source. The
source data is not removed.
For more information, see Managing BusinessObjects Enterprise
Repository in the BusinessObjects Enterprise Administrators Guide.
Data Source Migration Wizard
The Data Source Migration Wizard is a tool that allows you to migrate
Crystal reports that are based on Crystal queries, dictionaries, and
Business Views to Business Objects BI Server.
7/28/2019 BiServer Install Win En
31/40
Business Objects BI Server Product Information
Business Objects BI Server components 3
Business Objects BI Server Installation Guide 31
Consult the BusinessObjects Enterprise Administrators Guide and the
BusinessObjects Enterprise Users Guide for more information about using
Business Objects BI Server. While you are referring to the BusinessObjects
Enterprise guides, you may encounter some information that does not apply
to Business Objects BI Server. To help you differentiate between theinformation that applies to Business Objects BI Server and the information
that does not, review the Business Objects BI ServerDocument Roadmap
found in the docs directory of your product distribution.
7/28/2019 BiServer Install Win En
32/40
Business Objects BI Server Product Information
Business Objects BI Server components3
32 Business Objects BI Server Installation Guide
7/28/2019 BiServer Install Win En
33/40
a p p e n d i x
Business Objects
Information Resources
7/28/2019 BiServer Install Win En
34/40
Documentation and information servicesA
34 Business Objects BI Server Installation Guide
Documentation and information services
Business Objects offers a full documentation set covering its products and
their deployment. Additional support and services are also available to helpmaximize the return on your business intelligence investment. The following
sections detail where to get Business Objects documentation and how to use
the resources at Business Objects to meet your needs for technical support,
education, and consulting.
Documentation
You can find answers to your questions on how to install, configure, deploy,
and use Business Objects products from the documentation.
Whats in the documentation set?
View or download the Business Objects Documentation Roadmap, available
with the product documentation at http://www.businessobjects.com/support/.
The Documentation Roadmap references relevant Business Objects guides
and lets you see at a glance what information is available, from where, and in
what format.
Where is the documentation?
You can access electronic documentation at any time from the product
interface, the web, or from your product CD.
Documentation from the products
Online help and guides in Adobe PDF format are available from the product
Help menus. Where only online help is provided, the online help file contains
the entire contents of the PDF version of the guide.
Documentation on the web
The full electronic documentation set is available to customers on the webfrom support web site at: http://www.businessobjects.com/support/.
Documentation on the product CD
Look in the docs directory of your product CD for versions of guides in Adobe
PDF format.
http://www.businessobjects.com/support/http://www.businessobjects.com/support/http://www.businessobjects.com/support/http://www.businessobjects.com/support/7/28/2019 BiServer Install Win En
35/40
Customer support, consulting and training A
Business Objects BI Server Installation Guide 35
Send us your feedback
Do you have a suggestion on how we can improve our documentation? Is
there something you particularly like or have found useful? Drop us a line,
and we will do our best to ensure that your suggestion is included in the nextrelease of our documentation: [email protected].
Note: If your issue concerns a Business Objects product and not the
documentation, please contact our Customer Support experts. For
information about Customer Support visit: http://www.businessobjects.com/
support/.
Customer support, consulting and training
A global network of Business Objects technology experts provides customersupport, education, and consulting to ensure maximum business intelligence
benefit to your business.
How can we support you?
Business Objects offers customer support plans to best suit the size and
requirements of your deployment. We operate customer support centers in
the following countries:
USA
Australia
Canada
United Kingdom
Japan
Online Customer Support
The Business Objects Customer Support web site contains information about
Customer Support programs and services. It also has links to a wide range of
technical information including knowledgebase articles, downloads, and
support forums.
http://www.businessobjects.com/support/
http://www.businessobjects.com/support/http://www.businessobjects.com/support/http://www.businessobjects.com/support/http://www.businessobjects.com/support/http://www.businessobjects.com/support/http://www.businessobjects.com/support/7/28/2019 BiServer Install Win En
36/40
Useful addresses at a glanceA
36 Business Objects BI Server Installation Guide
Looking for the best deployment solution for yourcompany?
Business Objects consultants can accompany you from the initial analysisstage to the delivery of your deployment project. Expertise is available in
relational and multidimensional databases, in connectivities, database design
tools, customized embedding technology, and more.
For more information, contact your local sales office, or contact us at:
http://www.businessobjects.com/services/consulting/
Looking for training options?
From traditional classroom learning to targeted e-learning seminars, we can
offer a training package to suit your learning needs and preferred learningstyle. Find more information on the Business Objects Education web site:
http://www.businessobjects.com/services/training
Useful addresses at a glance
Address Content
Business Objects productinformation
http://www.businessobjects.com
Information about the full range ofBusiness Objects products.
Product documentation
http://www.businessobjects.com/support
Business Objects productdocumentation, including theBusiness Objects DocumentationRoadmap.
Business Objects Documentationmailbox
Send us feedback or questionsabout documentation.
Online Customer Support
http://www.businessobjects.com/support/
Information on Customer Support
programs, as well as links totechnical articles, downloads, andonline forums.
http://www.techsupport.businessobjects.com/http://www.businessobjects.com/services/consulting.htmhttp://www.businessobjects.com/services/education.htmhttp://www.businessobjects.com/http://www.businessobjects.com/supporthttp://www.businessobjects.com/supporthttp://www.businessobjects.com/support/http://www.businessobjects.com/support/http://www.businessobjects.com/support/http://www.businessobjects.com/support/http://www.techsupport.businessobjects.com/http://www.techsupport.businessobjects.com/http://www.businessobjects.com/supporthttp://www.businessobjects.com/supporthttp://www.businessobjects.com/http://www.businessobjects.com/services/education.htmhttp://www.businessobjects.com/services/education.htmhttp://www.businessobjects.com/services/consulting.htmhttp://www.businessobjects.com/services/consulting.htm7/28/2019 BiServer Install Win En
37/40
Useful addresses at a glance A
Business Objects BI Server Installation Guide 37
Business Objects ConsultingServices
http://www.businessobjects.com/services/consulting/
Information on how BusinessObjects can help maximize your
business intelligence investment.
Business Objects EducationServices
http://www.businessobjects.com/services/training
Information on Business Objectstraining options and modules.
Address Content
http://www.businessobjects.com/services/consulting/http://www.businessobjects.com/services/consulting/http://www.businessobjects.com/services/traininghttp://www.businessobjects.com/services/traininghttp://www.businessobjects.com/services/traininghttp://www.businessobjects.com/services/traininghttp://www.businessobjects.com/services/consulting/http://www.businessobjects.com/services/consulting/7/28/2019 BiServer Install Win En
38/40
Useful addresses at a glanceA
38 Business Objects BI Server Installation Guide
7/28/2019 BiServer Install Win En
39/40
Business Objects BI Server Installation Guide 39
Index
BBusiness Objects
consulting services 36, 37
information resources 7
support services 35
training services 36, 37
Business Objects BI Server
CCM 29Central Configuration Manager 29
Central Management Console 29
CMC 29
Data Source Migration Wizard 30
Import Wizard 30
InfoView 29
installation 10, 14
licensing 28
Publishing Wizard 30
Repository Migration Wizard 30
Scheduling 29
Security 30Universe Designer 29
Viewers 30
BusinessObjects Enterprise, documentation 7
CCCM 29
Central Configuration Manager 29
Central Management Console 29
checking, installation 24
CMC 29
CMS
database setup 12
consultants, Business Objects 36
customer support 35
DData Source Migration Wizard 30
database, CMS 11
documentation
feedback on 35
on product CD 34
on the web 34
roadmap 34
Eeducation. See training
Ffeedback, on documentation 35
IImport Wizard 30
InfoView 29
installing 10, 14
on non-system drive 13
on Windows 10options 14
procedure for 14
system requirements 11
troubleshooting 24
LLicensing
InfoView 28
Server Licenses 28
MMySQL Server 12
OOnline Customer Support 35
7/28/2019 BiServer Install Win En
40/40
Index
PPublishing Wizard 30
RRepository Migration Wizard 30
requirements, Windows 11
SScheduling 29
Security 30
servers
enabling 24
starting 24
silent install parameters 21
silent installation on Windows 20
support
customer 35
locations 35
technical 35
web site 35
system requirements, Windows 11
Ttechnical support 35
training, on Business Objects products 36troubleshooting, installation 24
UUnicode 12
Universe Designer 29
Vverifying, installation 24
Viewers 30
Wweb
customer support 35
getting documentation via 34
useful addresses 36
web sites
support 35
training 36
Windows
BusinessObjects Enterprise
silent installation 20
installation 10
system requirements 11