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Blue Collar Business IntelligenceSession Code 212
Alan Mayer
Solid Ground Technologies, Inc.
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Agenda
Introduction
Blue Collar Requirements
Printing for the Masses
Look but Don’t Touch
Conclusion
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Introduction
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Agenda
Introduction
Blue Collar Requirements
Printing for the Masses
Look but Don’t Touch
Conclusion
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Blue Collar Requirements
Information provided must be understood at a glance
In-depth applications with various options need not apply
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Blue Collar Requirements
Minimize or eliminate interactivity
Personalize the delivery vs. make them dig for information
Eliminate features that involve direct contact Scrolling
Drop-down selections
Logging in
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Unnecessary controls
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Blue Collar Requirements
PUSH the informationrather than PULL it
Pulling data from systemsinvolves interaction
These workers may not havethe means to trigger requests
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us ng n orma on s pass ve
Receiving is much easier thanrequesting
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Blue Collar Requirements
How can this be accomplished?
This presentation will demonstrate several solutions
Each follows the requirements previously discussed Tailored delivery
Minimal interaction
Information pushed vs. pulled
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Agenda
Introduction
Blue Collar Requirements
Printing for the Masses Look but Don’t Touch
Conclusion
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Printing for the Masses
Publishing is one of the oldestforms of communication
Writing established 4000 BC Gutenberg’s printing press
put paper in people’s hands
BusinessOb ects can ublish as well
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Published material can be tailored Delivery rules fine-tune what is sent
Existing reports can be filtered to presentrelevant information
Reports can be printed, sent as e-mail, …
Workers never need to log in
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Printing for the Masses
Publishing in BusinessObjects
Multi-Pass: Refresh report for each group/worker
Single-Pass: Refresh report once, filter for each group/worker
Multi-Pass Single-Pass
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Printing for the Masses
Publication 1 Publication waits for time(or event) to run
2 Scheduler refreshesthe report
The profile contains thesecurity rules that determinewhat that person/group cansee
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3 Scheduler bursts theReport by applying profilefilters
Profile Report Burst Reports
4 Burst reports are delivered to a destination
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Printing for the Masses
Publication Blueprint
Publication
Schedule
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Delivery Format Notification
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Printing for the Masses
Our Demonstration Scenario
Making microswitches!
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Printing for the Masses
Scenario Specifics
Two models to make, each with their own assembly line
Ultraminiature Subminiature
A third line for standard switches will be ready by year end
Three 8-hour shifts build the switches
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Last shift (12am – 8am) is less efficient Each shift has four assemblers and one foreman
Each foreman has access to BusinessObjects
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Printing for the Masses
Demonstration #1
Bursting a Web Intelligence report
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Printing for the Masses
Demonstration #2
Bursting a Crystal Report
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Printing for the Masses
Last thoughts
Carefully choose the delivery method
Simpler methods like “output to printer” may work better
Not everyone may have (or use) an e-mail account at work
Focus on group vs. individual needs
Usually more than one person doing the same job
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This can vary depending on job Example: Drivers have their own routes
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Agenda
Introduction
Blue Collar Requirements
Printing for the Masses Look but Don’t Touch
Conclusion
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Look But Don’t Touch
A picture is worth 1000 words
Worth infinitely more if the picture is relevant
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Look But Don’t Touch
Dashboards convey information
Big differences in audience, however
Analyst dashboards are very content-rich Blue collar dashboards are more operational
Only key information should be revealed
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n m ze or e m na e e n erac v y
Often displayed on mounted flat panels
Individual computers may not be available
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Look But Don’t Touch
Characteristics of blue collar dashboards
Easy to understand at a glance
Little or no manipulation required Tailored to display tailored information for a group
Too much information to display?
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Reveal the exceptions
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Look But Don’t Touch
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Look But Don’t Touch
First Attempt: Non-interactive dashboard
Gauges take a LOT of screen real estate
No way to mark target/goal Tolerances hard to read
Scale can’t be labeled
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Look But Don’t Touch
Solution: Condense gauge features
Flatten gauges into bars
Combine existing components into a BULLET GRAPH
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Look But Don’t Touch
Blue Collar Dashboard Blueprint
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Look But Don’t Touch
Demonstration #3
Assembling the Blue Collar dashboard
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Look But Don’t Touch
Changing non-interactive displays
This dashboard was built as a hand-off solution
Can displays be rotated automatically? Think of the boarding gate display at an airline
4 screens are shown for 15 to 30 seconds at a time
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Look But Don’t Touch
Changing non-interactive displays, cont’d
Use the dashboard’s Refresh feature
Pull the current date/time into the dashboard Parse that timestamp into groups of seconds
15, 30, 45, 60 seconds
Make each screen de endent on one rou
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Look But Don’t Touch
Demonstration #4
Rotate the dashboard displays
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Agenda
Introduction
Blue Collar Requirements
Printing for the Masses
Look but Don’t Touch
Conclusion
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Conclusion
Business Intelligence can benefit the masses
Design with your audience in mind
Information should empower vs. overwhelm
Techniques covered should achieve that goal
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Questions?
Alan Mayer
214-295-6250
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SESSION CODE: 212
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Please remember to complete and returnyour evaluation form following this session.
SESSION CODE: 212